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Article
Publication date: 4 January 2016

Marjorie Derven

– The purpose of this paper is to provide a framework that can be used to enhance the effectiveness of global teams.

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Abstract

Purpose

The purpose of this paper is to provide a framework that can be used to enhance the effectiveness of global teams.

Design/methodology/approach

The objectives of this paper are to provide a practical, concise framework for organizations that are using or considering global virtual teams. Based on extensive consulting research and literature review, the paper describes how global virtual teams can use Diversity & Inclusion, structure and processes to promote desired outcomes.

Findings

With globalization and skill shortages, global virtual teams are required to meet critical organizational objectives. Often these teams fall short of their promise, due to the complexity and lack trust and formal processes. This paper presents a framework to address these challenges.

Practical implications

Global virtual teams can use the proposed framework presented in this paper to promote high performance in both results and relationships.

Originality/value

This paper presents an original framework for optimal global team functioning.

Details

Industrial and Commercial Training, vol. 48 no. 1
Type: Research Article
ISSN: 0019-7858

Keywords

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Article
Publication date: 25 February 2014

Marjorie Derven

The purpose of this paper is to share best practices for diversity and inclusion from six global companies and to make the business case for its importance.

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Abstract

Purpose

The purpose of this paper is to share best practices for diversity and inclusion from six global companies and to make the business case for its importance.

Design/methodology/approach

In-depth interviews were conducted with diversity and inclusion leaders in the USA from Volkswagen, Sodexo Health Care and Government Services, Sanofi, L'Oreal, BASF North America, and China Merchants Bank New York.

Findings

Key findings related to the importance of tailoring global diversity and inclusion strategies and programs to local needs; embedding practices throughout the organization; multiplying impact through external partnerships and leveraging this as a source of innovation.

Research limitations/implications

The article provides a range of diversity and inclusion best practices that can be adapted by different organizations, as multiple industries (including pharmaceuticals, banking, automotive, etc.) are included. However, the findings do not represent a comprehensive picture of all global diversity and inclusion best practices.

Practical implications

The article provides a range of diversity and inclusion best practices that can be used to benchmark other organizational practices and to add new programs and initiatives for better D&I impact.

Originality/value

This is a fully original paper which combines secondary research with illustrative quotes.

Details

Industrial and Commercial Training, vol. 46 no. 2
Type: Research Article
ISSN: 0019-7858

Keywords

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Article
Publication date: 1 February 2011

Marjorie Derven and Kristin Frappolli

This paper aims to describe an innovative, blended learning approach to global general manager (GM) development at Bristol‐Myers Squibb that encompasses the career lifecycle from

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Abstract

Purpose

This paper aims to describe an innovative, blended learning approach to global general manager (GM) development at Bristol‐Myers Squibb that encompasses the career lifecycle from pre‐promotion, on‐boarding and ongoing development for GM incumbents.

Design/methodology/approach

This is a case study of a leadership development initiative that included executive sponsorship with ongoing guidance and direction from a General Manager Advisory Council, who ensured that the learning solutions were relevant, high impact and supported on the job. The approach helped global GMs build networks of support and learning through peer coaching, leveraging the diverse and complementary skills these leaders bring to their roles.

Findings

Based on their diverse backgrounds, it is essential to use multiple learning approaches to GM development and avoid a “one size fits all” mindset. Blended learning, selective use of classroom instruction and social networking tools were combined to create a comprehensive curriculum that supports organizational strategy and builds the leadership pipeline at Bristol‐Myers Squibb.

Originality/value

This case study will help other learning professionals who are charged with developing “leaders of leaders” on a global scale.

Details

Industrial and Commercial Training, vol. 43 no. 1
Type: Research Article
ISSN: 0019-7858

Keywords

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Article
Publication date: 2 February 2015

Rebekah Steele and Marjorie Derven

The purpose of this paper is to clarify the reciprocal relationship between Diversity and Inclusion (D&I) and innovation to demonstrate how each may be effectively leveraged for…

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Abstract

Purpose

The purpose of this paper is to clarify the reciprocal relationship between Diversity and Inclusion (D&I) and innovation to demonstrate how each may be effectively leveraged for the benefit of the other to help businesses grow. The paper aims to expand the discussion around the relationship between D&I and innovation by exploring not only how D&I can be leveraged for better outcomes in innovation, but also how innovation can be leveraged for better outcomes in D&I.

Design/methodology/approach

This paper explores insights from researchers and practitioners, case examples, and the authors’ professional experiences, opinions and interpretations.

Findings

Set in the context of current challenges facing business leaders, the paper provides insights, recommendations and case examples about how D&I can be leveraged to bring about innovative products, services and business solutions. It also discusses factors limiting success in the field of D&I calling for innovative approaches that can deliver better outcomes. A set of recommendations and case examples of next generation D&I practices is followed by an example methodology demonstrating value in fostering innovative D&I strategies and results.

Research limitations/implications

Researchers and practitioners are encouraged to explore and test the proposals further.

Practical implications

The paper suggests opportunities for the development of more effective approaches to leveraging D&I for innovation, and leveraging innovation for D&I to help businesses succeed.

Originality/value

This paper highlights a novel opportunity to examine the reciprocity in the interplay between innovation and D&I and broaden the typically unilateral view of this relationship.

Details

Industrial and Commercial Training, vol. 47 no. 1
Type: Research Article
ISSN: 0019-7858

Keywords

Available. Content available
Article
Publication date: 8 August 2016

173

Abstract

Details

Human Resource Management International Digest, vol. 24 no. 6
Type: Research Article
ISSN: 0967-0734

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Article
Publication date: 20 January 2012

The purpose of this paper is to describe a blended‐learning approach to global general manager (GM) development at an international pharmaceutical company.

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Abstract

Purpose

The purpose of this paper is to describe a blended‐learning approach to global general manager (GM) development at an international pharmaceutical company.

Design/methodology/approach

The reasons for the training are explained, the form it takes and the results it has achieved.

Findings

The paper advances the view that participants' diverse backgrounds make it essential to use multiple learning approaches, including e‐learning, classroom instruction and social networking.

Practical implications

The role of an advisory council is highlighted in helping to ensure that the learning has significant impact and is supported on the job. By supporting the development of a bio‐technology culture, the training is helping the company to develop innovative medicines that can help patients to prevail over serious diseases.

Originality/value

The paper provides plenty to interest people charged with developing “leaders of leaders” on a global scale.

Details

Human Resource Management International Digest, vol. 20 no. 1
Type: Research Article
ISSN: 0967-0734

Keywords

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Article
Publication date: 8 November 2022

Ernesto Tavoletti and Vas Taras

This study aims to offer a bibliometric analysis of the already substantial and growing literature on global virtual teams (GVTs).

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Abstract

Purpose

This study aims to offer a bibliometric analysis of the already substantial and growing literature on global virtual teams (GVTs).

Design/methodology/approach

Using a systematic literature review approach, it identifies all articles in the Web of Science from 1999 to 2021 that include the term GVTs (in the title, the abstract or keywords) and finds 175 articles. The VOSviewer software was applied to analyze the bibliometric data.

Findings

The analysis revealed three dialogizing research clusters in the GVTs literature: a pioneering management information systems and organizational cluster, a general management cluster and a growing international management and behavioural studies cluster. Furthermore, it highlights the most cited articles, authors, journals and nations, and the network of strong and weak links regarding co-authorships and co-citations. Additionally, this study shows a change in research patterns regarding topics, journals and disciplinary approaches from 1999 to 2021. Finally, the analysis illustrates the position and centrality in the network of the most relevant actors.

Practical implications

The findings can guide management practitioners, educators and researchers to the most meaningful clusters of publications on GVTs, and help navigate and make sense of the vast body of the available literature. The importance of GVTs has been growing in the past two decades, and Covid-19 has accelerated the trend.

Originality/value

This study provides an updated and comprehensive systematic literature review on GVTs. To the best of the authors’ knowledge, it is also the first systematic literature review and bibliometry on GVTs. It concludes by suggesting future research paths.

Details

Management Research Review, vol. 46 no. 8
Type: Research Article
ISSN: 2040-8269

Keywords

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