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Article
Publication date: 17 May 2013

Carla Smith Stover and Marissa Kahn

Purpose – Research indicates significant associations between intimate partner violence (IPV), substance abuse (SA) and childhood experiences of abuse. Yet few studies have…

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Abstract

Purpose – Research indicates significant associations between intimate partner violence (IPV), substance abuse (SA) and childhood experiences of abuse. Yet few studies have interviewed fathers with co‐occurring IPV and SA about their experiences in their own families and how that impacts their parenting. The purpose of this paper is to fill that gap and explore the ways in which fathers with co‐occurring IPV and SA describe the parenting of their own parents and how it is related to the ways they parent. Design/methodology/approach – In total, 40 fathers with co‐occurring IPV and SA were interviewed about their experiences of childhood abuse and the ways they are like and unlike their parents for this qualitative study using thematic analysis. Findings – A large percentage of the fathers experienced childhood abuse and reported negative images of their fathers and mothers most commonly due to father absence and abusive/harsh parenting by both parents. Most fathers indicated a wish to be more present, available and warm with their children. Fathers did not draw associations between their childhood histories and their own behaviors. Practical implications – Multigenerational transmission of IPV, SA, and child maltreatment may be important areas to focus on in interventions with fathers with co‐occurring IPV and SA issues. Originality/value – This study is one of the first to specifically interview fathers with co‐occurring IPV and SA about their experiences of being parented and how that is related to their own parenting.

Details

Advances in Dual Diagnosis, vol. 6 no. 2
Type: Research Article
ISSN: 1757-0972

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Book part
Publication date: 19 December 2017

Karin Klenke

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Abstract

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Women in Leadership 2nd Edition
Type: Book
ISBN: 978-1-78743-064-8

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Article
Publication date: 3 July 2009

Curtis N. Bingham

This paper articulates the significant value of the role of the Chief Customer Officer, namely in the CCO's ability to create and leverage customer strategy.

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Abstract

Purpose

This paper articulates the significant value of the role of the Chief Customer Officer, namely in the CCO's ability to create and leverage customer strategy.

Design/methodology/approach

The paper offers a view of the evolution of the CCO over six years based on recently completed in‐depth interviews with more than 50 CCOs at Fortune 500, mid‐cap, and smaller companies.

Findings

The article describes the three most common reasons why CEOs hire Chief Customer Officers. The CCO role is evolving and rapidly increasing in complexity, defying simple categorization that was possible six years ago. CCOs can be classified in two dimensions according to their customer accountability and the organizational authority of their role. CCOs share three common goals: drive profitable customer behavior, create a customer‐centric culture, and driver corporate and customer strategy. Also discussed are the most critical factors that must be in place to ensure CCO success.

Research limitations/implications

While the sample size of 50 out of 300 is representative, the CCO role is evolving quickly and is adapted as necessary within each company to fit the specific organizational needs.

Originality/value

The majority of the material is new. This research begins to codify the most critical factors in the CCO role to provide structure for CEOs and Boards considering installing a CCO. CCOs should evaluate their key performance indicators to ensure they are tied to profitability so as to better justify and defend their value. Growth companies must bear in mind the need to migrate the CCO from line ownership to process ownership to properly manage complexity.

Details

Business Strategy Series, vol. 10 no. 4
Type: Research Article
ISSN: 1751-5637

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Case study
Publication date: 30 September 2021

Aman Preet Singh, Gopalakrishnan Narayanamurthy and Divya Bhutiani

This case draws upon the literature on appropriate leadership behaviors that Yahoo’s Founders or CEOs could have adopted. It discusses the process of environmental analysis that…

Abstract

Theoretical basis

This case draws upon the literature on appropriate leadership behaviors that Yahoo’s Founders or CEOs could have adopted. It discusses the process of environmental analysis that would have an impact on Yahoo!’s strategy. It discusses and depicts the levels of environmental analyzes that Yahoo! as a firm ought to have undertaken in mapping its competitive environment. Further, this case discusses transformational leadership factors and those behavioral traits that exemplify each of these factors. Finally, the four elements of aspiration in discussing future firm direction are identified. These include an appropriate vision translated into a clarifying mission reflected in specific objectives grounded in explicit value statements.

Research methodology

This case is based on secondary data sources that include official company records, online reports and commentary, newspaper reports, public interviews and books. All such information has been appropriately referenced.

Case overview/synopsis

Yahoo!, in its 22 years of existence, has demonstrated remarkable tumult. It has witnessed a succession of six CEOs, exhibited a roller coaster trajectory in its stock price and, for the most part of its existence, played “catch-up” with its strategic competitors. It has also struggled to define its core purpose, its industry category and its very essence of being. In early 2016, CEO Marissa Mayer announced that Yahoo! would be willing to sell its core internet business and that its board would “engage on qualified strategic proposals.” However, the board also reiterated that turning around Yahoo! to prosperity continued to remain a top priority. What went wrong, so terribly wrong, with Yahoo! in an otherwise lucrative industry? Does Yahoo! suffer from a fundamental, essential malaise which, if addressed, could restore it to wealth and vibrancy? This case focuses on the period 1994, the inception of Yahoo!, to early 2016. The acquisition of Yahoo! by Verizon, completed in 2017, is not to be considered for purposes of this case study.

Complexity academic level

This case is particularly suited to be taught in a capstone strategic management course for MBA/Master’s level business students, after they have been exposed to core courses in Marketing, Business Law, Accounting, Supply Chain, Corporate Finance. It may also be taught in an advanced strategy course for undergraduate business students, typically in their final year of study. Finally, this case can be used to teach senior management in executive management programs.

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Book part
Publication date: 5 October 2018

Bruce J. Avolio, Benjamin M. Galvin and David A. Waldman

Serious questions have been raised regarding the necessity to continue focusing our research on what constitutes individual, or what the authors refer to as singular leadership…

Abstract

Serious questions have been raised regarding the necessity to continue focusing our research on what constitutes individual, or what the authors refer to as singular leadership. Although the authors consider these questions to be important to advancing the field of leadership theory, research, and practice, they also suggest that attempts to minimize the relevance of singular leadership may hinder progress in other domains of leadership research. In this chapter, the authors explore how and why singular leaders and their leadership matter, and how they may influence follower, peer, and organizational outcomes. The authors use a paradoxical framework to present a theoretical model and propositions that allow us to clarify the influence of different forms of singular leadership within organizations. In our examination of singular leadership, the authors consider both positive and harmful modes of attributes, cognitions, and behaviors.

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Leadership Now: Reflections on the Legacy of Boas Shamir
Type: Book
ISBN: 978-1-78743-200-0

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Book part
Publication date: 28 August 2023

Caroline Wolski, Kathryn Freeman Anderson and Simone Rambotti

Since the development of the COVID-19 vaccinations, questions surrounding race have been prominent in the literature on vaccine uptake. Early in the vaccine rollout, public health…

Abstract

Purpose

Since the development of the COVID-19 vaccinations, questions surrounding race have been prominent in the literature on vaccine uptake. Early in the vaccine rollout, public health officials were concerned with the relatively lower rates of uptake among certain racial/ethnic minority groups. We suggest that this may also be patterned by racial/ethnic residential segregation, which previous work has demonstrated to be an important factor for both health and access to health care.

Methodology/Approach

In this study, we examine county-level vaccination rates, racial/ethnic composition, and residential segregation across the U.S. We compile data from several sources, including the American Community Survey (ACS) and Centers for Disease Control (CDC) measured at the county level.

Findings

We find that just looking at the associations between racial/ethnic composition and vaccination rates, both percent Black and percent White are significant and negative, meaning that higher percentages of these groups in a county are associated with lower vaccination rates, whereas the opposite is the case for percent Latino. When we factor in segregation, as measured by the index of dissimilarity, the patterns change somewhat. Dissimilarity itself was not significant in the models across all groups, but when interacted with race/ethnic composition, it moderates the association. For both percent Black and percent White, the interaction with the Black-White dissimilarity index is significant and negative, meaning that it deepens the negative association between composition and the vaccination rate.

Research limitations/implications

The analysis is only limited to county-level measures of racial/ethnic composition and vaccination rates, so we are unable to see at the individual-level who is getting vaccinated.

Originality/Value of Paper

We find that segregation moderates the association between racial/ethnic composition and vaccination rates, suggesting that local race relations in a county helps contextualize the compositional effects of race/ethnicity.

Details

Social Factors, Health Care Inequities and Vaccination
Type: Book
ISBN: 978-1-83753-795-2

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Book part
Publication date: 16 November 2020

Samrat Choudhury

The coronavirus pandemic has, in a matter of months, changed the ways in which people work around the world. It has created a revolution in work from home, and brought to the…

Abstract

The coronavirus pandemic has, in a matter of months, changed the ways in which people work around the world. It has created a revolution in work from home, and brought to the forefront technologies such as 3D printing and artificial intelligence. In doing so, it has created conditions for challenges to ideas of managing people and work that emerged, along with the first offices and mills, in the very different world of the First Industrial Revolution.

The technologies that have enabled a rapid switch to alternative ways of work and study were already long in place. In this chapter, I look at the rise in adoption of these technologies set against a backdrop of the history of work from home, and argue that the global pandemic has possibly hastened the downsizing of the traditional office, and the arrival of the Fourth Industrial Revolution.

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Human & Technological Resource Management (HTRM): New Insights into Revolution 4.0
Type: Book
ISBN: 978-1-83867-224-9

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Book part
Publication date: 16 August 2021

Abstract

Details

Intercultural Management in Practice
Type: Book
ISBN: 978-1-83982-827-0

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