Discusses the fact that national libraries are mainly thought of as symbols of national pride but otherwise may be considered to be incapable of meeting a nation’s information…
Abstract
Discusses the fact that national libraries are mainly thought of as symbols of national pride but otherwise may be considered to be incapable of meeting a nation’s information needs. The maintenance of the nation’s reserve collection of books was in the past, and still remains, their principal task. Before we can study the way in which a society regards its libraries, we have to consider those elements which make up their infrastructure, and the environment in which other services and products germinate and prosper. The wealth of a country depends on its economy; the fact that good information is needed for industrial growth and for economic and social development, gives added value to information and reference resources, and the document supply services that a library provides. Analyses the present situation concerning the Croatian library infrastructure and considers future plans for services that could be organised within the National and University Library.
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Han Shen, Chengyi Song, Mimi Li and Qian Jiang
SNS, namely social networking sites, has become one of the most effective and fast channels of information diffusion and dissemination. As an influential way of online marketing…
Abstract
SNS, namely social networking sites, has become one of the most effective and fast channels of information diffusion and dissemination. As an influential way of online marketing, SNS has been increasingly used by tourism organizations and enterprises to shape their destination image. On the basis of previews literature of destination image and SNS, this paper used the text analysis software ROST Content Mining (ROST CM) System to do a case study of the SNS destination marketing of Singapore on Chinese market. The authors analyze the text related to Singapore tourism on the major SNS in mainland China: Renren, Sina Weibo, and Douban, through word frequency analysis and the social semantic network, to summarize the destination image of Singapore on SNS. The paper also focuses on the difference of image building by official and individual SNS. Results found by this paper can be used by the relevant tourism organizations and enterprises to improve their destination marketing and image building on SNS channels.
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The authors of this case study show the importance of tourism for Slovenia, the host country of the 49th Congress of AIEST which took place from 28th August to 2nd September 1999…
Abstract
The authors of this case study show the importance of tourism for Slovenia, the host country of the 49th Congress of AIEST which took place from 28th August to 2nd September 1999 in Porto Roz.
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Ecem Ince, Deniz Iscioglu and Ali Ozturen
Sustainability concept exists in the soul of the Cittaslow (slow city) philosophy. This protest movement is mainly based on the philosophy of sustainability by promoting the…
Abstract
Purpose
Sustainability concept exists in the soul of the Cittaslow (slow city) philosophy. This protest movement is mainly based on the philosophy of sustainability by promoting the “slowness” perspective and the concept of sustainable development at the local level. The purpose of this paper is to analyze the impacts of Cittaslow (slow city) philosophy on support for sustainable tourism development in North Cyprus. In this context, this research study is concentrated on the influences of Cittaslow practices on support for sustainable tourism development with dimensions in terms of socio-cultural, economic and ecological aspects.
Design/methodology/approach
This study was based on a quantitative research approach to observe the significant effects and meet the objectives. The data were collected randomly by self-administrated questionnaires from residents who are living in the slow cities (Yeni Bogaziçi, Mehmetçik, Lefke, Geçitkale and Tatlisu) at North Cyprus.
Findings
The partial least squares approach to the structural equation model was used to analyze the data. The research results were discussed the critical issues and consequences in the management of slow cities.
Originality/value
The slow city concept is a very significant movement that emphasizes the importance of local differences and sustainability. There is a lack of knowledge about the effects of Cittaslow membership and efforts on sustainable tourism development in North Cyprus. The critical factors and implications were pinpointed for enhancing sustainable tourism development in slow cities.
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The purpose of this paper is to identify the characteristics of environmental awards and analyze their relevance to the environmental commitment of organizations.
Abstract
Purpose
The purpose of this paper is to identify the characteristics of environmental awards and analyze their relevance to the environmental commitment of organizations.
Design/methodology/approach
Extensive desk research, using secondary data and multiple documental sources on the environmental awards offered in Brazil.
Findings
Concerning their characteristics, awards are voluntary, do not have a standard set of guiding principles or regulations, can be offered by any desiring entity (accredited or not) and usually have qualitative evaluation methods. Regarding the contributions to social responsibility, organizations have been using awards to increase the visibility of their environmental efforts, reinforce their environmental image and disseminate environmental values and behaviors, especially within specific groups or communities. Consequently, it is argued why awards’ promotion or winning can be considered additional evidence of environmental commitment but should not be taken as a definite measure of environmental performance.
Originality/value
This paper provides a new perspective about awards, understanding them as types of recognition, and therefore, comparable to certification and labeling. Another contribution is gathering of awards’ characteristics, which can help analyze awards across several other fields, such as social responsibility, quality, innovation and public services.
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Letícia Miyamaru, Marina Lourenção, Silvia Inês Dallavale de Pádua and Janaina de Moura Engracia Giraldi
This study aims to analyze the business process management (BPM) applicability to a destination country-brand of a Latin American developing country and present a new process…
Abstract
Purpose
This study aims to analyze the business process management (BPM) applicability to a destination country-brand of a Latin American developing country and present a new process model for it.
Design/methodology/approach
This is a qualitative exploratory study whose unit of analysis is the BPM applicability to the destination country-brand of a Latin American developing country. Primary data were obtained through in-depth interview with the developing country's tourism international promotion agency. The secondary data were government reports and research papers on country-brand studies. Data analysis was carried out using stakeholder business context model, architecture processes, pain/gain matrix and BPMN for modelling.
Findings
The results present a new process model for country-brand management to reduce existing barriers. Three steps were carried out: analysis and modelling of the current processes of country-brand management; presentation of the current processes' problems and analysis and modelling of future processes country-brand management.
Research limitations/implications
A theoretical contribution is provided in the literature on processes and country-brands since no previous studies relate these concepts and present a process-oriented management analysis for country-brands.
Practical implications
The main practical contribution was to identify the country-brand management problems, propose solutions to them and generate a new process model for country-brands that can be used as a managerial tool for national tourism organizations to improve their brands.
Originality/value
The present study is original as it approaches the first analysis of country-brand development with an emphasis on its process management.
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Alexandros Apostolakis, Shabbar Jaffry, Faye Sizeland and Adam Cox
– The purpose of this paper is to examine the potential for utilizing a unique resource, such as the Historic Portsmouth Harbor, in order to differentiate the local brand.
Abstract
Purpose
The purpose of this paper is to examine the potential for utilizing a unique resource, such as the Historic Portsmouth Harbor, in order to differentiate the local brand.
Design/methodology/approach
The objective of the paper is to examine the role of unique local resources and attractions as a source of competitive advantage through destination branding.
Findings
The main findings of the paper indicate that policy makers and destination managers should more proactively utilize the unique elements of the Historic Portsmouth Harbor “brand,” as opposed to the commonplace “waterfront city” brand. This could be achieved by staging events of international significance or through a bid for gaining world heritage status. In addition to that, the paper argues that in order for this branding initiative to have a higher impact, a prominent high profile individual should be appointed. This individual could act as a leader or “brand ambassador” in order to attract stakeholder interest and participation.
Originality/value
The paper could be of value to destination managers and marketing organizations in a local, sub-regional and regional level.
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This study aims to test the utility of Pearce et al.'s (2003) framework on film tourism in Otaru, Japan. This framework involves marketing the attraction according to five stages…
Abstract
Purpose
This study aims to test the utility of Pearce et al.'s (2003) framework on film tourism in Otaru, Japan. This framework involves marketing the attraction according to five stages: resource identification, marketing emphasis, interpretation, sales and merchandising and broader community use. The existing studies have failed to adapt this framework to films. Subsequently, this study uncovers the necessity of an additional stage involving sustainability aspects.
Design/methodology/approach
A case study method was adopted, and Otaru, Japan – a popular film location – was chosen. Semi-structured interviews with the major stakeholders of film tourism, such as film commissions, representatives of the film and the tourism industries, tourists and the community, were conducted, and the participants were observed. Data were collected using the snowball sampling technique.
Findings
The study reveals that Pearce et al.'s (2003) model is applicable to film tourism by adding a sixth stage to address sustainability, such as the issue of overtourism.
Practical implications
The transferability of the framework to different film tourism cases is plausible. It is also critical for governments and tourism practitioners to consider the community's perspective for sustainability and maximize the use of films as promotional tools for destinations.
Originality/value
This study is the first to apply Pearce et al.'s (2003) model to film tourism, adding value to the literature by extending the framework to include an additional sixth stage to address sustainability.