Isabelle Aimé, Fabienne Berger-Remy and Marie-Eve Laporte
The purpose of this study is to perform a historical analysis of the brand management system (BMS) to understand why and how, over the past century, the BMS has become the…
Abstract
Purpose
The purpose of this study is to perform a historical analysis of the brand management system (BMS) to understand why and how, over the past century, the BMS has become the dominant marketing organizational model across Western countries and sectors and what the lessons can be learned from history to enlighten its current changes in today’s digitized environment.
Design/methodology/approach
Building on Low and Fullerton’s work (1994), the paper traces the evolution of the BMS from its creation in the 1930s to the recent digital era. Data from various sources – research papers, historical business books, case studies, newspaper articles and internal documents – are analyzed to inform an intellectual historical analysis of the BMS’s development.
Findings
The paper uses the prism of institutional isomorphism to highlight four distinct periods that show that the BMS has gradually imposed itself on the Western world and managed to adapt to an ever-changing environment. Moreover, it shows that in the current digital age, the BMS is now torn between two opposing directions: the brand manager should act as both absolute expert and galvanic facilitator and the BMS needs to reinvent itself once again.
Originality/value
This paper provides a broad perspective on the BMS function to help marketing scholars, historians and practitioners gain a better understanding of the issues currently facing the BMS and its relevance in the digital age.
Details
Keywords
Rosemarie Santa González, Marilène Cherkesly, Teodor Gabriel Crainic and Marie-Eve Rancourt
This study aims to deepen the understanding of the challenges and implications entailed by deploying mobile clinics in conflict zones to reach populations affected by violence and…
Abstract
Purpose
This study aims to deepen the understanding of the challenges and implications entailed by deploying mobile clinics in conflict zones to reach populations affected by violence and cut off from health-care services.
Design/methodology/approach
This research combines an integrated literature review and an instrumental case study. The literature review comprises two targeted reviews to provide insights: one on conflict zones and one on mobile clinics. The case study describes the process and challenges faced throughout a mobile clinic deployment during and after the Iraq War. The data was gathered using mixed methods over a two-year period (2017–2018).
Findings
Armed conflicts directly impact the populations’ health and access to health care. Mobile clinic deployments are often used and recommended to provide health-care access to vulnerable populations cut off from health-care services. However, there is a dearth of peer-reviewed literature documenting decision support tools for mobile clinic deployments.
Originality/value
This study highlights the gaps in the literature and provides direction for future research to support the development of valuable insights and decision support tools for practitioners.
Details
Keywords
François-Xavier Delmonteil and Marie-Ève Rancourt
The devastating impact of catastrophic disasters on terrestrial infrastructure requires the adoption of alternative technology solutions among humanitarian organizations. The…
Abstract
Purpose
The devastating impact of catastrophic disasters on terrestrial infrastructure requires the adoption of alternative technology solutions among humanitarian organizations. The purpose of this paper is to analyze the role of the most commonly used satellite technologies in relief logistics: imagery and mapping, portable global positioning system (GPS) positioning devices, telecommunications, and GPS vehicle tracking.
Design/methodology/approach
The paper examines both the benefits and limitations of satellite technologies in light of the existing literature and through a complementary questionnaire survey with field workers involved in humanitarian operations in the aftermath of the 2010 Haiti earthquake.
Findings
The results show that the use of satellite technologies can facilitate most of the key logistics challenges encountered by relief actors. However, they also highlight important barriers within humanitarian organizations such as the lack of skilled workers and high costs, underlining the need for long-term training, resource investments, and cooperation between users and technology providers.
Research limitations/implications
The research findings remain valid only in the context of catastrophic disaster responses, which lead to similar destructions, logistical problems, and needs for satellite technologies.
Practical implications
This paper shows how satellite technologies can support humanitarian professionals in the field. It also provides policy recommendations that can facilitate the use of these technologies.
Originality/value
The applications of satellite technologies within humanitarian supply chains are not well-defined in the literature. This paper is the first to be dedicated to analyze the role of the main satellite technologies used in a relief logistics setting.