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This paper aims to investigate different ways in which faculty members of sustainability-related departments in universities across the world perceive, understand and define sustainability and how these definitions are linked to their demographics and epistemological beliefs.

Scholars from different disciplines investigate the sustainability of social-ecological systems from different perspectives. Such differences in the understanding of, and approaches to, sustainability have created ambiguity within the field and may weaken its effectiveness, impact and reputation as a field of research. To contribute to the discussion about sustainability definition, a survey was conducted involving university faculty members working in sustainability-related academic departments around the world. Participants’ responses were analyzed using SPSS 24.0 involving descriptive and inferential statistics and principle component analysis. Additionally, responses to open-ended questions were qualitatively analyzed.

Factor analysis on sustainability definition items reveal four emergent universal definitions of sustainability, labeled as Environmentalism concerns, Common understanding, neo-Malthusian environmentalism and Sustainability as well-being. Statistical analyses indicate that individuals from developed countries are more likely to define sustainability as Environmentalism and Common understanding; however, individuals from developing countries tend to define sustainability as well-being. Also, more heavily engaged scholars in interdisciplinary research of sustainability are more likely to perceive sustainability as Common understanding. Logistic Regression models demonstrate a connection between epistemological perspectives of researchers and sustainability definitions. Qualitative content analysis indicates that interdisciplinarity and collaboration are the most common challenges to sustainability research.

The findings of this study demonstrate disconnects between scholars from developing and developed countries in understanding and defining sustainability, and these disconnects may present further challenges for global sustainability scholarship.

Organizations implement corporate social responsibility (CSR) to act, or present themselves as, sustainable. Yet, CSR efforts by organizations can be negatively received by stakeholders. The increased skepticism by stakeholders toward organizations' CSR programs has led to a growing interest in the influence of CSR authenticity. The purpose of this study is to provide valuable insights into the complex role CSR authenticity plays in stimulating desirable employee attitudes and behaviors.

A sample of 482 employees working in the Belgian banking sector allows the authors to test this study’s theoretical model using structural equation modeling (SEM).

Empirical findings demonstrate that CSR authenticity positively relates to organizational citizenship behavior (OCB). Extending this notion, we find evidence for organizational identification to mediate the relationship between CSR authenticity and OCB. Further, this study highlights that organizational justice mediates the relationship between CSR authenticity and organizational identification. Finally, the importance of ethical leadership is underlined as a boundary condition to the relationship between CSR authenticity and OCB.

For managers, this study provides insights into the importance of CSR authenticity in fostering positive employee outcomes. It offers guidance on how to incorporate CSR authentically, addressing the importance of the organization's core values and supervisors' alignment with these values.

This study distinguishes itself from existing micro-level research, which mainly focuses on employees' evaluation of the organization's attention to CSR, by investigating the outcomes of employees' perceptions of CSR authenticity. Previous research shows that perceptions of CSR authenticity produce positive outcomes among consumers, but that, so far, we know very little about which specific perceptions or behaviors it might elicit among employees. Furthermore, this study provides evidence for interlinkage between leadership, CSR and beneficial outcomes such as OCB, through the integration of ethical leadership behaviors.

The purpose of this paper is to examine how rhetoric of cooperation is expressed and constructed during rituals of consultation and how this rhetoric is integrated into the consultant’s dramaturgical awareness that incorporates both impression management and the expression of self.

This paper uses a discursive approach and semi-structured interviews with directors and consultants working in the healthcare sector, a sector that routinely employs consultants to accompany directors in organizational change management. Rhetoric is constructed around four narrative lines that also constitute the four ritualized phases of the consulting process.

The mantra of “respect rituals of passage and avoid breaking frames” is an integral part of the consultant’s dramaturgical awareness throughout the process, so as not to infringe upon the order of the interaction established with the directors. Moreover, the development of cooperative relations with other members of the organization is based largely on a rather vast repertoire of action resources that the consultant will have to deploy to face four areas of uncertainty in the rites of interaction; namely, anticipation, interpretation, delegation and adherence. Furthermore, this cooperation is far from definitively acquired and must be reflected upon along the way to maintain control over the definition of the situation. This study expands upon the interrelations between the strategic actor and the reflective practitioner in a consultant’s dramaturgical awareness.

Practical implications are highlighted using the notion of reflective contract (Schön, 1983) for managers as clients, the transcendental precepts of authenticity put forward by Coghland (2008) for consultants as practitioners, and progressive forms of critical theory performativity as suggested by Spicer et al. (2009) and Wickert and Schaefer (2015) for researchers.

The concept underlying this study is dramaturgical awareness. It is a concept but sparingly explored in the literature, yet nonetheless present among advocates who promote organizational dramaturgy based on the work of Goffman. This concept is linked to Crozier and Friedberg’s theory of the strategic actor and Schön’s theory of the reflective practitioner.

This paper aims to focus on collaborative consumption, that is, the peer-to-peer (P2P) exchange of goods and services facilitated by online platforms. Anchored in the access paradigm, collaborative consumption (e.g. accommodation rental and ridesharing services) differs from commercial services offered by firms (e.g. business-to-customer [B2C] carsharing). The aim of this study is to examine the nuanced styles of collaborative consumption in relation to market-mediated access practices and socially mediated sharing practices.

Following the general research trend on mobility services, the context of long-distance ridesharing is chosen. Data collection was conducted using participant observation as peer service provider, 11 ethnographic interviews of consumers and a netnographic study of digital artifacts.

Using practice theory, ten ridesharing activities were identified. These activities and the nuances in the procedures, understandings and engagements in the ridesharing practice led to the distinction of three styles of collaborative consumption: communal collaborative consumption, which is when participants seek pro-social relationships in belonging to a community; consumerist collaborative consumption, performed by participants who seek status and convenience in the access lifestyle; and opportunistic collaborative consumption, when participants seek to achieve monetary gain or personal benefits from abusive activities.

By taking a phenomenological approach on collaborative consumption, this study adds to the understanding of the sharing economy as embedded in both a utilitarian/commercial economic system and a non-market/communal social system. The three styles of collaborative consumption propose a framework for future studies differentiating P2P exchanges from other practices (i.e. B2C access-based services and sharing).

Purpose – Criminal groups have long been central to explanations of crime and deviance. Yet, challenges in measuring their dynamic and transient nature meant that group-level explanations were often displaced in favor of individual-level ones. This chapter outlines how network methods provide a powerful tool for modeling the dynamic nature of criminal groups.

Approach – The chapter starts by providing a brief introduction to social network analysis, including key concepts and terminology. The chapter then focuses on the types of relational data available to study criminal groups, and how network methods can be used to delineate group boundaries. The chapter concludes by presenting a framework for understanding group dynamics from a network perspective, describing the contributions of network analysis to theories of group processes.

Findings – Network methods have provided meaningful advances to the study of group dynamics, leading scholars to revisit assumptions about the impact of group’ structure on delinquent behavior. Network studies of group dynamics have primarily focused on the cohesion–delinquency link (within-group structure) and the social contagion of conflict (between-group structure), highlighting important opportunities for the intersection of these two inquiries.

Value – Network methods provide a means to revisit and extend theories of crime and delinquency with a focus on social structure. The unique affinity between group dynamics and network methods highlights immense opportunities for expanding the knowledge of collective trajectories.

The bystander effect is one of the most well researched and replicated phenomena in social psychology. It repeatedly shows that the presence of other people inhibits the impulse to help due to the concept of diffusion of responsibility. Recently, researchers have studied this phenomenon online in the context of e-mails, internet chat rooms, and discussion forums. The results provide evidence that the presence of “virtual” others decreases the likelihood of helping behavior. Personalization is another factor that strongly influences helping behavior. Referring to a person by name when soliciting help request increases the likelihood of receiving assistance. Yet, with the most popular activity on the internet now being social media, it would be beneficial to know if diffusion of responsibility and personalization also occurs in this part of the online world. The paper aims to discuss these issues.

To investigate the validity of diffusion of responsibility as well as personalization in a social media context, 176 participants sent out one private Facebook message soliciting help in the form of an online survey to one, three, six, or nine of their Facebook friends. They greeted their friend(s) by name or just said “Hi” or “Hi all.”

Responses to the survey provided strong support for personalizing the greeting, but did not support the theory of diffusion of responsibility.

This study has many practical implications. For one, with social media being used not only by individuals but by businesses and industries, it is important to know the most effective way in eliciting help and responses from individuals. It is also beneficial for researchers as well who are increasingly using social media as a recruitment tool to find participants. This study suggests that personalizing salutations is an effective way of eliciting more responses and raises important research questions about the validity of diffusion of responsibility in online environments.

This study also has originality and value in that it provides a start for understanding helping behavior in a social media environment as well as applying relevant social psychological theories to online behavior. It highlights the similarities as well as differences between offline and online human behavior as well as highlights the importance of personalization in online requests.

This paper investigates effective human-robot collaboration (HRC) and presents implications for Human Resource Management (HRM). A brief review of current literature on HRM in the smart industry context showed that there is limited research on HRC in hybrid teams and even less on effective management of these teams. This book chapter addresses this issue by investigating factors affecting intention to collaborate with a robot by conducting a vignette study. We hypothesized that six technology acceptance factors, performance expectancy, trust, effort expectancy, social support, organizational support and computer anxiety would significantly affect a users' intention to collaborate with a robot. Furthermore, we hypothesized a moderating effect of a particular HR system, either productivity-based or collaborative. Using a sample of 96 participants, this study tested the effect of the aforementioned factors on a users' intention to collaborate with the robot. Findings show that performance expectancy, organizational support and computer anxiety significantly affect the intention to collaborate with a robot. A significant moderating effect of a particular HR system was not found. Our findings expand the current technology acceptance models in the context of HRC. HRM can support effective HRC by a combination of comprehensive training and education, empowerment and incentives supported by an appropriate HR system.

The growth of the nationalist right in Europe and the United States has set off a debate over whether “economic anxiety” or “racial resentment” is at the root of this phenomenon. Examining the case of the French National Front, I suggest that this is a poor way of posing the question of the significance of class in explaining the rise of the nationalist right. Recent advances by the National Front—particularly among working-class voters—have tended to be attributed to the party's strategic pivot toward a “leftist” economic program and an embrace of the republican tradition. This in turn has been critically interpreted in two different ways. Some take the FN’s strategic pivot at face value and see the party's success as the expression of a new political cleavage between cosmopolitanism and communitarianism. Others see the National Front's embrace of republicanism as a cynical ploy hiding its true face. Both interpretations, however, point to a strategy of “republican defense” as a means to counteract the National Front. I argue that this strategy is likely to misfire and that class remains central to explaining—and countering—the rise of the National Front, albeit in a peculiar way. Working-class support for the National Front does indeed appear to be driven primarily by ethno-cultural, not class, interests, but this is itself predicated on a historical decline in the political salience of class due to the neoliberal depoliticization of the economy. I argue that it was this disarticulation of class identity that helped deliver the working-class vote to the National Front and that any strategy for combating the nationalist right must thus find new ways to articulate a class identity capable of neutralizing racist and chauvinist articulations.

Today's sharing economy covers a variety of business models. This research aims to (1) identify dimensions along which sharing businesses may vary and (2) investigate how these dimensions influence consumer engagement while considering consumers' sustainability orientation.

This research relies upon a systematic literature review (n = 67 articles) to identify five sharing business dimensions: (1) ownership transfer, (2) professional involvement, (3) compensation, (4) digitalization and (5) community scope. A discrete choice conjoint experiment in the fashion industry is employed to investigate how these dimensions affect consumer engagement with sharing businesses (n = 383 participants).

The results suggest that ownership of tangible resources elicits more engagement than access to tangible resources for both consumers with a low sustainability orientation and consumers with a high sustainability orientation. Community scope also affects consumer engagement as reflected in more engagement towards sharing businesses with a local rather than a global scope. The presence of professional service providers, monetary compensation and a digital platform only induces engagement among consumers with a low sustainability orientation.

This research generates a better understanding of how sharing businesses can draw on business dimensions to engage consumers with different levels of sustainability orientation and, in turn, how sharing businesses can realize their economic and/or circular potential.

Although the concept of transformative gamification is mentioned in previous research, no research has provided a theoretically based explanation of how gamification can lead to transformative change. This paper aims to provide the explanation for the first time by combining storytelling elements with cognitive behavioural therapy logic and incorporating these into a framework to show the process of transformative behaviour change through gamification. The proposed framework not only furthers the theoretical understanding of transformative gamification services but also provides practical insight into design and implication of such services.

This paper is based on critical analysis and synthesis of literature from different fields of research such as transformative service research (TSR), gamification, game studies, social marketing, storytelling and journalism. Ergo, several propositions based on the extensive literature review are proposed and aggregated in a conceptual framework.

This paper argues that apart from game mechanics that are often considered as an inseparable aspect of gamification services, immersive storytelling and a mechanism to encourage reflection are the pivotal components of transformative gamification services. In addition, this paper suggests that although reflection and immersive storytelling are often considered as opposite sides of the spectrum, they can have a synergistic effect once they work in tandem in gamification services.

This paper proposes a novel framework and an operational definition for transformative gamification services. It contributes to TSR, gamification and health promotion research through differentiating this concept from similar concepts, such as mHealth, propelling gamification to a more meaningful and user-centric version and providing service researchers with a practical guide to make use of gamification as a tool to serve TSR.