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Article
Publication date: 1 January 1991

Marianne Broadbent

The strategic value of information and information technology to an enterprise has received increased attention both in management practice and in the business and information…

300

Abstract

The strategic value of information and information technology to an enterprise has received increased attention both in management practice and in the business and information literatures. This paper explores issues related to the alignment of business and information strategies and some organisational characteristics which appear to contribute to such an alignment, drawing on recent and current research in progress. Implications are drawn for organisational processes and structures and for the education and training of managers and of information specialists.

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Aslib Proceedings, vol. 43 no. 1
Type: Research Article
ISSN: 0001-253X

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Article
Publication date: 1 June 1992

Marianne Broadbent

These are quotes from information service managers taken from my recent research and consulting work, including extensive reviews of information and library service agencies. They…

135

Abstract

These are quotes from information service managers taken from my recent research and consulting work, including extensive reviews of information and library service agencies. They typify the frustrations that information specialists have in demonstrating their value in the way often required by senior management. Traditional evaluation approaches developed by librarians and information scientists emphasise techniques which provide necessary indicators of output and operational efficiency. These need to be complemented by techniques which seek to identify the benefits of those information services to the organisation in terms which have meaning to both senior management and users.

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The Electronic Library, vol. 10 no. 6
Type: Research Article
ISSN: 0264-0473

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Book part
Publication date: 1 June 1994

Carmel Maguire, Edward John Kazlauskas and Anthony D. Weir

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Information Services for Innovative Organizations
Type: Book
ISBN: 978-0-12465-030-5

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Article
Publication date: 1 March 1991

Michael E.D. Koenig and Marianne Broadbent

In order to manage library or information functions you must be able to persuasively communicate with your management. To accomplish this, you must communicate in the language of…

101

Abstract

In order to manage library or information functions you must be able to persuasively communicate with your management. To accomplish this, you must communicate in the language of your management, marshalling trendy and persuasive points on your own behalf With that as a given, there has been a very heartening development over the last few years for library and information managers—a burgeoning management attention to information.

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The Bottom Line, vol. 4 no. 3
Type: Research Article
ISSN: 0888-045X

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Article
Publication date: 1 August 1999

Russell McCaskie

In an increasingly litigious environment, contemporary public sector organisations are encountering myriad challenges, not the least of which is the manner in which they manage…

1657

Abstract

In an increasingly litigious environment, contemporary public sector organisations are encountering myriad challenges, not the least of which is the manner in which they manage one of their most valuable resources – information. This is occurring at a time when more sophisticated information technology is made available at the desktop of knowledge workers who can develop increasingly autonomous work practices. Consequently, if public agencies are to have confidence that they can provide accurate and reliable evidence of their decision making activities to government, they face an important challenge – the development of rigorous strategies and policies supported by an appropriate information management culture. A coherent corporate governance framework is an important mechanism to facilitate and ensure compliance with regulations and the development of appropriate internal accountability arrangements.

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Records Management Journal, vol. 9 no. 2
Type: Research Article
ISSN: 0956-5698

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Book part
Publication date: 1 June 1994

Carmel Maguire, Edward John Kazlauskas and Anthony D. Weir

Abstract

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Information Services for Innovative Organizations
Type: Book
ISBN: 978-0-12465-030-5

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Article
Publication date: 1 April 1998

Bristol Voss

A technology in search of a strategy? That's what we were starting to think about this whole Web‐'Net‐connect‐athon movement. It's certainly not everything it's cracked up to…

50

Abstract

A technology in search of a strategy? That's what we were starting to think about this whole Web‐'Net‐connect‐athon movement. It's certainly not everything it's cracked up to be—just ask the businessperson we know who spent a week in Chile and came back ready to trade her laptop for a homing pigeon. Her hotel's phone lines were incompatible with laptop modems. When she finally found an analog line, not only did the local Internet service number not work, but Santiago's long distance lines didn't stay clear long enough to send so much as one email.

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Journal of Business Strategy, vol. 19 no. 4
Type: Research Article
ISSN: 0275-6668

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Article
Publication date: 28 February 2005

Bernd Carsten Stahl

E‐Teaching as the use of information and communication technology (ICT) in education is of growing importance for educational theory and practice. Many universities and other…

512

Abstract

E‐Teaching as the use of information and communication technology (ICT) in education is of growing importance for educational theory and practice. Many universities and other higher education institutions use ICT to support teaching. However, there are contradicting opinions about the value and outcome of e‐teaching. This paper starts with a review of the literature on e‐teaching and uses this as a basis for distilling success factors for e‐teaching. It then discusses the case study of an e‐voting system used for giving student feedback and marking student presentations. The case study is critically discussed in the light of the success factors developed earlier. The conclusion is that e‐teaching, in order to be successful, should be embedded in the organisational and individual teaching philosophy.

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Interactive Technology and Smart Education, vol. 2 no. 1
Type: Research Article
ISSN: 1741-5659

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Book part
Publication date: 4 September 2015

Shana Penn

In this work, we review the interrelationship between gender, knowledge, socially imbued roles, work relations, and the impacts on society. We consider the data regarding…

Abstract

In this work, we review the interrelationship between gender, knowledge, socially imbued roles, work relations, and the impacts on society. We consider the data regarding education aptitudes for males and females in reading, math, and science and move to an analysis of wage rates and status. Our findings concur with other research. Spanning countries, economic systems, political environments, and cultures, there is a consistent and pervasive gender gap in wage rates and status. In seeking to understand such disparities, we review research on the creation of expectations and the formation of gender as a social construct. Despite various strategies and policies to overcome gender inequities at the national and supranational levels (e.g., EU and UN), gender gaps persist in education, politics, employment rates, representation on boards, and in childcare. While the knowledge-based society is perceived as a new production paradigm, using innovative and improved forms of knowledge, gender disparities remain. Questioning issues of hierarchy and inequality are fundamental to the discussion of deepening gender-accounting research. Although we look at the market place in this paper and financial well being is fundamental, it is not sufficient. Gender gaps persist due to deeply embedded cultural biases in institutions and people and the many obstacles and barriers – cultural, political, economic, social – require significant transformation in how we view the world. Reflecting on the observation that social change takes place in a myriad of ways, we seek new ways to shape deliberations, perceptions, and behavior. These are the possibilities for change we encourage.

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Sustainability and Governance
Type: Book
ISBN: 978-1-78441-654-6

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Article
Publication date: 10 January 2023

John William Adie, Wayne Graham, Ryan O'Donnell and Marianne Wallis

The purpose of this paper is to determine which factors are associated with 6,065 patient presentations with non-life-threatening urgent conditions (NLTUCs) to an after-hours…

711

Abstract

Purpose

The purpose of this paper is to determine which factors are associated with 6,065 patient presentations with non-life-threatening urgent conditions (NLTUCs) to an after-hours general practice, an urgent care clinic (UCC) and an emergency department (ED) on Sundays in Southeast Queensland (Qld).

Design/methodology/approach

A retrospective, comparative and observational study was conducted involving the auditing of medical records of patients with NLTUCs consulting three medical services between 0,800 and 1,700 h, on Sundays, over a one-year period. The study was limited to 6,065 patients.

Findings

There were statistically significant differences in choice of location according to age, number of postcodes from the patient's residence, time of the day, season, patient presentations for infection and injury, non-infectious, non-injurious conditions of the circulatory, gastrointestinal and genitourinary systems, and need for imaging, pathology, plastering/back-slab application, splinting and wound closure. Older adults were more likely to be admitted to the hospital and Ed Short Stay Unit, compared with other age groups.

Research limitations/implications

Based on international models of UCC healthcare systems in United Kingdom (UK), USA and New Zealand (NZ) and the results of this study, it is recommended that UCCs in Australia have extended hours, walk-in availability, access to on-site radiology, ability to treat fractures and wounds and staffing by medical practitioners able to manage these conditions. Recommendations also include setting a national standard for UCC operation (National Urgent Care Centre Accreditation, 2018; NHS, 2020; RNZCUC, 2015) and requirements for vocational registration for medical practitioners (National Urgent Care Centre Accreditation, 2018; RNZCUC, 2015; The Royal College of Surgeons of Edinburgh, 2021a, b).

Practical implications

This study has highlighted three key areas for future research: first, research involving general practitioners (GPs), emergency physicians, urgent care physicians, nurse practitioners, urgent care pharmacists and paramedics could help to predict the type of patients more accurately, patient presentations and associated comorbidities that might be encouraged to attend or be diverted to Urgent Care Clinics. Second, larger studies of more facilities and more patients could improve the accuracy and generalisability of the findings. Lastly, studies of public health messaging need to be undertaken to determine how best to encourage patients with NLTUCs (especially infections and injuries) to present to UCCs.

Social implications

The Urgent Care Clinic model has existed in developed countries since 1973. The adoption of this model in Australia close to a patient's home, open extended hours and with onsite radiology could provide a community option, to ED, for NLTUCs (especially patient presentations with infections and injuries).

Originality/value

This study reviewed three types of medical facilities for the management of NLTUCs. They were an after-hours general practice, an urgent care clinic and an emergency department. This study found that the patient choice of destination depends on the ability of the service to manage their NLTUCs, patient age, type of condition, postcodes lived away from the facility, availability of testing and provision of consumables. This study also provides recommendations for the development of an urgent care healthcare system in Australia based on international models and includes requirements for extended hours, walk-in availability, radiology on-site, national standard and national requirements for vocational registration for medical professionals.

Details

Journal of Health Organization and Management, vol. 37 no. 1
Type: Research Article
ISSN: 1477-7266

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