Margaret Severson, Judy L. Postmus and Marianne Berry
The increasing rate of imprisonment of women in the United States and the over‐representation of women victims of violence in the corrections system confirms that there are…
Abstract
The increasing rate of imprisonment of women in the United States and the over‐representation of women victims of violence in the corrections system confirms that there are long‐term, often substantially debilitating consequences to women victims of intimate partner violence, sexual violence and youth maltreatment and injury, including incarceration. As part of a study funded by the National Institute of Justice, the authors pursued an exploration of the personal risks, resiliencies and life opportunities that make a difference in the lives of women who have ended up incarcerated. The findings of this study about the prevalence and consequences of youth maltreatment and adult victimization and the mitigating factors, which may have had an impact on the life trajectories of adult incarcerated women will be reviewed. Recommendations will be given for preventive and interventive policy and practice measures that stand to reduce the negative consequences of victimization, particularly those that can prevent incarceration.
Details
Keywords
Marianne Lykke, Ann Bygholm, Louise Bak Søndergaard and Katriina Byström
The purpose of the study is to examine enterprise searching practices across different work areas and work tasks in an enterprise search system in an international biotechnology…
Abstract
Purpose
The purpose of the study is to examine enterprise searching practices across different work areas and work tasks in an enterprise search system in an international biotechnology company.
Design/methodology/approach
A mixed-method approach studying employees' authentic search activities during a 4-month period by log data, questionnaire survey and interviews. The log data analysed the entire active searcher group, whereas the questionnaire and interviews focused on frequent searchers.
Findings
The three studies provided insight into the searching activities and an understanding of the way searchers used the enterprise search system to search for information as part of their work tasks. The data identified three searcher groups, each with specific search characteristics. Four work task types were identified, and for all four types the searchers applied a tracing searching technique with use of contextual and historical relationships as paths.
Practical implications
The findings point to the importance of knowledge on historical and contextual relations in enterprise search.
Originality/value
The work sheds new light on enterprise searchers' information search practices. A significant contribution is the identification of a tracing search method used in relation to four essential work task types. Another contribution is the importance of historical and contextual knowledge to support the tracing search and decide what paths to follow.
Details
Keywords
Marianne Horppu, Olli Kuivalainen, Anssi Tarkiainen and Hanna‐Kaisa Ellonen
The objective of this paper is to examine online brand relationships, and the linkage between satisfaction, trust, and loyalty on the web site level. The web site is considered to…
Abstract
Purpose
The objective of this paper is to examine online brand relationships, and the linkage between satisfaction, trust, and loyalty on the web site level. The web site is considered to be an extension of the parent brand. It also seeks to explore the effects of offline experiences on web site‐level experiences.
Design/methodology/approach
Hierarchical regression analysis is applied in order to test the hypotheses. The data are based on an online survey (n=867) conducted on a Finnish consumer‐magazine web site.
Findings
The research findings support the results of earlier studies suggesting that satisfaction and trust on the web site level are determinants of web site loyalty. However, they also show that brand‐level experiences affect online satisfaction, trust, and loyalty differently, depending on the consumers' relationship with the brand. Interestingly, in this case the length of user history and registration on the web site had a negative effect on web site trust. Two of the reasons behind this type of result are believed to be the prevalent culture in web site discussion forums and the degree of fit between the parent brand and the brand extension.
Originality/value
The paper synthesises the literature on online and offline brand relationships and brand extension. The results of the study, which was based on a large‐scale survey, give researchers and practising managers alike valuable information on how parent‐brand experiences relate to the attitudes and commitment of customers to online brand extensions. The context of the study, i.e. the magazine publishing industry, has attracted less research attention, even though several publishers have extended their brands online.
Details
Keywords
Chester Whitney Wright (1879–1966) received his A.B. in 1901, A.M. in 1902 and Ph.D. in 1906, all from Harvard University. After teaching at Cornell University during 1906–1907…
Abstract
Chester Whitney Wright (1879–1966) received his A.B. in 1901, A.M. in 1902 and Ph.D. in 1906, all from Harvard University. After teaching at Cornell University during 1906–1907, he taught at the University of Chicago from 1907 to 1944. Wright was the author of Economic History of the United States (1941, 1949); editor of Economic Problems of War and Its Aftermath (1942), to which he contributed a chapter on economic lessons from previous wars, and other chapters were authored by John U. Nef (war and the early industrial revolution) and by Frank H. Knight (the war and the crisis of individualism); and co-editor of Materials for the Study of Elementary Economics (1913). Wright’s Wool-Growing and the Tariff received the David Ames Wells Prize for 1907–1908, and was volume 5 in the Harvard Economic Studies. I am indebted to Holly Flynn for assistance in preparing Wright’s biography and in tracking down incomplete references; to Marianne Johnson in preparing many tables and charts; and to F. Taylor Ostrander, as usual, for help in transcribing and proofreading.
The third International Conference on Data Bases in the Humanities and Social Sciences was held on June 10–12, 1983, at Rutgers University, sponsored by the Rutgers University…
Abstract
The third International Conference on Data Bases in the Humanities and Social Sciences was held on June 10–12, 1983, at Rutgers University, sponsored by the Rutgers University Libraries, with financial support from the Alfred P. Sloan Foundation and Rutgers University.
Bo Enquist, Bo Edvardsson and Samuel Petros Sebhatu
The purpose of this research is to present a model for values‐based sustainable service business grounded in the concept of values‐based service quality.
Abstract
Purpose
The purpose of this research is to present a model for values‐based sustainable service business grounded in the concept of values‐based service quality.
Design/methodology/approach
Based on a literature review and interpretations of five narratives from a values‐driven company, IKEA, the paper proposes a model of values‐based service quality for sustainable service business.
Findings
The study distinguishes four dimensions of values‐based service quality and five dimensions of sustainability. These are all incorporated in the proposed model.
Originality/value
This is a fundamental study of the role of values‐based service quality in creating sustainable service business based on value‐in‐use for customers and the desirable values of corporate culture with which products and services are associated.
Details
Keywords
Michael R. Solomon and Michael R. Solomon
Argues that all service encounters can be thought of as sharingcommon elements and common problems. Considers some common issues facedby a variety of personal service providers…
Abstract
Argues that all service encounters can be thought of as sharing common elements and common problems. Considers some common issues faced by a variety of personal service providers, maintaining that researchers and managers can understand consumer classification and evaluation of services by comparing functionally dissimilar services. Analyses data from a consumer survey on attitudes to 16different household and personal services. Uses cluster analysis of these services, showing two dimensions, Service Locus and Service Instigation. Examines the relative importance of service attributes across these clusters.
Details
Keywords
This chapter offers insight on how existing paradigms within Black Studies, specifically the ideas of racial capitalism and the Black Radical Tradition, can advance sociological…
Abstract
This chapter offers insight on how existing paradigms within Black Studies, specifically the ideas of racial capitalism and the Black Radical Tradition, can advance sociological scholarship toward greater understanding of the macro-level factors that shape Black mobilizations. In this chapter, I assess mainstream sociological research on the Civil Rights Movement and theoretical paradigms that emerged from its study, using racial capitalism as a lens to explain dynamics such as the political process of movement emergence, state-sponsored repression, and demobilization. The chapter then focuses on the reparatory justice movement as an example of how racial capitalism perpetuates wide disparities between Black and white people historically and contemporarily, and how reparations activists actively deploy the idea of racial capitalism to address inequities and transform society.