Search results

Addressing integrity, flexibility and interoperability challenges in enterprise information systems (EISs) is often hindered by the “three-fit” barrier, which encompasses vertical, horizontal and transversal fit problems. To overcome these obstacles, we propose solutions aimed at defining the business view of EIS. This study addresses these issues by proposing solutions tailored to the business view of EIS. Specifically, it introduces the core ontology of sensitive business processes (COSBP), a conceptual framework designed to formalize and define the multidimensional dimensions of sensitive business processes (SBPs). By providing a unified structure of central concepts and semantic relationships, COSBP enhances both knowledge management (KM) and business process management (BPM) in organizational contexts.

This paper adopts the design science research methodology covering the phases of a design-oriented research project that develops new artifacts, such as the COSBP ontology, based on SBP modeling requirements. Following a formal multi-level, multi-component approach, COSBP is structured into sub-ontologies across different abstraction levels. Built upon the Descriptive Ontology for Linguistic and Cognitive Engineering (DOLCE) foundational ontology, COSBP integrates and extends core concepts from core domain ontologies in business processes. The framework specifies six key modeling dimensions of SBPs – functional, organizational, behavioral, informational, intentional and knowledge – each represented as a distinct class of ontological modules (OMs).

COSBP offers a semantically rich and precise framework for modeling SBPs, addressing complexity and ambiguity in conceptual modeling. It supports the creation of expressive and effective SBP models while enabling consensus-driven representation at a generic level. Additionally, COSBP serves as a foundation for extending modeling notations and developing tools that align with these notations. Its application in enterprise environments improves the integration, adaptability and interoperability of EISs, ultimately enhancing organizational processes and decision-making.

The development of the COSBP ontology holds considerable potential for application in various industries beyond its original focus on business process management and KM. The ontology’s capability to semantically model sensitive, knowledge-intensive and dynamic processes can be extended to other real-life scenarios in other complex domains and sectors – for example, finance and banking, government and public services, insurance, manufacturing and supply chain management, retail, E-commerce, logistics and transportation crisis management, government and public services, higher education and so on. By integrating artificial intelligence (AI) with the COSBP ontology, we aim to enable more intelligent decision-making, process monitoring and improved management of SBPs in knowledge-driven domains.

This paper introduces the problematic of the SBP modeling. Our objective is to provide a conceptual analysis related to the concept of SBP. This facilitates, on the one hand, easier understanding by business analysts and end-users, and one the other hand, the integration of the new specific concepts relating to the SBP/BPM-KM domains into the BPMN meta-model (OMG, 2013).

We propose a rigorous characterization of SBP (Sensitive Business Processes) (which distinguishes it from classic, structured and conventional BPs). Secondly, we propose a multidimensional classification of SBP modeling aspects and requirements to develop expressive, comprehensive and rigorous models. Besides, we present an in-depth study of the different modeling approaches and languages, in order to analyze their expressiveness and their abil-ity to perfectly and explicitly represent the new specific requirements of SBP modeling. In this study, we choose the better one positioned nowadays, BPMN 2.0, as the best suited standard for SBP representation. Finally, we propose a semantically rich conceptualization of a SBP organized in core ontology.

We defined a rigorous conceptual specification for this type of BP, organized in a multi-perspective formal ontology, the Core Ontology of Sensitive Business Processes (COSBP). This reference ontology will be used to define a generic BP meta-model (BPM4KI) further specifying SBPs. The objective is to obtain an enriched consensus modeling covering all generic concepts, semantic relationships and properties needed for the exploitation of SBPs, known as core modeling.

This paper introduces the problem of conceptual analysis of SBPs for (crucial) knowledge identification and management. These processes are highly complex and knowledge-intensive. The originality of this contribution lies in the multi-dimensional approach we have adopted for SBP modeling as well as the definition of a Core Ontology of Sensitive Business Processes (COSBP) which is very useful to extend the BPMN notation for knowledge management.

The aim of the current study was to explore emotional closeness and emotional distance between Arab teachers who teach in the Jewish State Educational System and their Jewish counterparts in the school.

The research used semi-structured interviews with 16 Arab and Jewish teachers in Israel.

The authors identified patterns of emotional closeness and emotional distance among Arab and Jewish teachers, perception gaps among Jewish and Arab teachers and the factors affecting emotional closeness/distance among them. Empirical and practical implications are suggested.

The study sheds light on the emotional aspects of multicultural educational teams and workplaces and increases our understanding of the complexity of teacher emotion in multi-ethnic and multi-religious staffrooms.