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This article proposes a schema for meta‐information about MARC that can express at a fairly comprehensive level the syntactic and semantic aspects of MARC formats in XML, including not only rules but also all texts and examples that are conveyed by MARC documentation. It can be thought of as an XML version of the MARC or UNIMARC manuals, for both machine and human usage. The article explains how such a schema can be the central piece of a more complete framework, to be used in conjunction with “slim” record formats, providing a rich environment for the automated processing of bibliographic data.

Digital preservation is currently a major concern for the information management, technological and scientific communities in all domains. It is also critical at the organisational level, with special pressure for all institutions with a responsibility for preservation, such as libraries and archives. This paper provides a brief overview of the main issues in digital preservation, highlighting current research and standards efforts.

This paper introduces the main ideas and concepts underlying Web services, and their potential for a new generation of Internet‐based distributed applications. A summary of the key standards that are the foundation of Web services technology and its underlying basic model is provided, exploring the potential for interoperability among independently managed systems. This is of special importance for libraries, along with the advantage of reducing the development and deployment costs of distributed applications, and of leveraging the value of IT and data legacy assets. The paper explains developments in Web services technology in the library field and underlines its significance for changes in the library information systems paradigm.

We present a critical literature review debating Brazilian research on social and environmental accounting (SEA). The aim of this study is to understand the role of politics in the construction of hegemonies in SEA research in Brazil. In particular, we examine the role of hegemony in relation to the co-option of SEA literature and sustainability in the Brazilian context by the logic of development for economic growth in emerging economies. The methodological approach adopts a post-structural perspective that reflects Laclau and Mouffe’s discourse theory. The study employs a hermeneutical, rhetorical approach to understand and classify 352 Brazilian research articles on SEA. We employ Brown and Fraser’s (2006) categorizations of SEA literature to help in our analysis: the business case, the stakeholder–accountability approach, and the critical case. We argue that the business case is prominent in Brazilian studies. Second-stage analysis suggests that the major themes under discussion include measurement, consulting, and descriptive approach. We argue that these themes illustrate the degree of influence of the hegemonic politics relevant to emerging economics, as these themes predominantly concern economic growth and a capitalist context. This paper discusses trends and practices in the Brazilian literature on SEA and argues that the focus means that SEA avoids critical debates of the role of capitalist logics in an emerging economy concerning sustainability. We urge the Brazilian academy to understand the implications of its reifying agenda and engage, counter-hegemonically, in a social and political agenda beyond the hegemonic support of a particular set of capitalist interests.

The purpose of the paper is to describe the development of the Portuguese document supply system with particular emphasis on the role of the National Library but also in its academic and public library sectors.

The paper is descriptive in nature.

Portugal emerged from a long period of monarchy and dictatorship, profited from being a EU member, and libraries are now exploiting the advantages of information technology particularly for the benefit of remote users.

This is probably the first overview of historical and recent developments in document supply in Portugal.

The paper suggested a sustainability indicators framework for industrial parks in contexts where information is weakly reliable or insufficient. The authors tried to cover those gaps and construct an indicators framework by answering the following research questions: can a combination of “adopted international” certifications be locally implemented in the Mexican context to reflect the level of regional sustainability of clusters of companies? How sustainable individual performance can be extended to a cluster of companies through collaborative strategies? What is the level of agreement on key success factors for implementing voluntary certification scheme in Mexican Industrial Parks? The paper aims to discuss these issues.

In order to provide a more realistic set of sustainability indicators for Mexican Industrial Parks, the authors first carried out an analysis of secondary information sources for matching sustainability indicators with available related data which is reported by companies along their certification processes. The main purpose of doing this was to construct the indicator framework, which was explored empirically in the second phase of this research. During such phase, the authors validated the indicators framework by means of surveys and interviews to gather the perceptions of Mexican business managers selected from United Nations indicators which were coupled to available certifications in Mexico.

It has been observed that the sustainability indicators framework can be adopted from international structures to the local/regional situation when companies have framed their performance under international certifications allowing to count with a minimum of indicators to be used for sustainability development tracking.

Sustainability indicators in industrial parks is not an addressed topic in Latin America. Mexico can be taken as an example for the other Latin American countries in sustainability trends and shows the current context of the use of this tool for measurement.

In an online banking context this study seeks to explore the relation between the relationship marketing factors of customer intentions to continue to use services and to recommend these services to others, and the technology acceptance factors of self-control, usefulness, customer value, technology-based service encounter satisfaction and reputation. Innovatively this study also compares the proposed model in two countries, Portugal and Austria.

Derived from a review of previous literature, a survey was developed and data were collected using the online survey service of universities in two countries, Portugal and Austria. The partial least squares approach was employed to test the hypotheses.

The findings showed that self-control and usefulness are important antecedents of customer value delivery. Furthermore perceptions of online bank reputation were enhanced by the satisfaction derived from positive customer encounters with online banking services. Unlike the Portuguese, Austrians' perceptions of bank reputation did not significantly influence their intention to continue to use or their propensity to recommend online banking to others.

Based on literature which suggests that constructs such as customer value, trust, satisfaction and reputation are inter-related to the technology acceptance model, this paper extends earlier theoretical frameworks and is the first study to incorporate relationship marketing constructs into a model examining intention to use, and recommending online banking services. The study also differentiates the model in two countries that represent different business and cultural settings: Portugal and Austria.