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Article
Publication date: 3 June 2021

Ghassan Yacoub and Maria Castillo

The purpose of this paper is to gain insights and explicate how blockchain technology enables trust and traceability building from a real business use case.

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Abstract

Purpose

The purpose of this paper is to gain insights and explicate how blockchain technology enables trust and traceability building from a real business use case.

Design/methodology/approach

The authors conducted a qualitative case study of a leading global French grocery retail firm that has started to integrate blockchain into their supply chain and products. Data was collected through semi-structured interviews and secondary data sources.

Findings

This paper developed a conceptual framework in unboxing the mechanism by which blockchain enables trust and explicating how information flows in a blockchain-based system compared to a traditional one in a real business application scenario through three main elements, namely, system architecture, data recovery and communication.

Originality/value

Given the upside potential of emerging technologies such as blockchain coupled with the current increasing demand for business use cases, the paper is timely in integrating the business and technological aspects of trust in formulating a firm-level blockchain strategy.

Details

Journal of Business Strategy, vol. 43 no. 4
Type: Research Article
ISSN: 0275-6668

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Article
Publication date: 7 June 2021

Maria Jose Castillo S and Enrique Bigne

This paper proposes a model that extends the technology acceptance model (TAM) by identifying factors that influence consumers' acceptance of augmented reality (AR) self-service…

1933

Abstract

Purpose

This paper proposes a model that extends the technology acceptance model (TAM) by identifying factors that influence consumers' acceptance of augmented reality (AR) self-service technologies (AR-based SSTs) in the retail sector, resulting in the Augmented Reality in Retail Model (ARiR Model).

Design/methodology/approach

This study is based on an online questionnaire responded to by 284 makeup-using women from Nicaragua and the USA. It is based on an AR mobile app used to shop in retail stores. Partial least squares-structural equation modelling was used to validate the ARiR model and test the hypotheses.

Findings

Aesthetics and navigation are significant predictors of perceived usefulness and perceived ease of use (PEOU), and self-efficacy also explains perceived ease of use. Technology readiness and the need for personal interaction were not found to be influencing factors. A cross-cultural comparison indicated that both countries have similar overall attitudes towards AR-based SSTs.

Research limitations/implications

This paper provides insights into the perceived value of, and motives for customer acceptance of, AR-based SSTs, which can serve as guidelines for their future implementation. Furthermore, it validates and confirms the application of the proposed ARiR model for technology acceptance in both developed and developing countries.

Practical implications

The paper provides new insights for retailers on the implementation of AR at the point of sale.

Originality/value

The model extends the original TAM to AR and introduces five new constructs: need for personal interaction, aesthetics, navigation, self-efficacy and technology readiness. It was tested in both a developing and a developed country.

Details

International Journal of Retail & Distribution Management, vol. 49 no. 7
Type: Research Article
ISSN: 0959-0552

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Book part
Publication date: 24 February 2023

Flavio Morales-Ríos, Aldo Alvarez-Risco, Sarahit Castillo-Benancio, Maria de las Mercedes Anderson-Seminario, Shyla Del-Aguila-Arcentales and Marc A. Rosen

Latin American countries must prioritize energy efficiency and renewable energies in their energy policies. This has been debated for the past few decades. However, it is…

Abstract

Latin American countries must prioritize energy efficiency and renewable energies in their energy policies. This has been debated for the past few decades. However, it is impossible to deny that energy efficiency and renewable energies have significant potential to mitigate the adverse effects of ever-increasing energy consumption induced by economic growth and the transformation of societies toward more energy-intensive models. This chapter identifies how sustainable energy policies could be considered successful in various Latin American economies through an active review and comparison of traditional energy models and their transition and respective consequences. The chapter concludes that there are national energy plans in countries in the region with a sustainable approach, and that clean energy and renewable sources have great potential. But it is also concluded that there is still a long way to go concerning legislation and legal frameworks.

Details

Sustainable Management in COVID-19 Times
Type: Book
ISBN: 978-1-80382-597-7

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Article
Publication date: 2 June 2014

Sandra M. Sánchez-Cañizares and Ana María Castillo-Canalejo

This paper tries to explore the possibilities of developing sustainable, community-based tourism (CBT) in Boa Vista in Cape Verde, Africa. Island territories are generally…

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Abstract

Purpose

This paper tries to explore the possibilities of developing sustainable, community-based tourism (CBT) in Boa Vista in Cape Verde, Africa. Island territories are generally considered preferential tourist destinations. However, the negative effects of tourism in these destinations should not be overlooked, among them environmental concerns and impacts on the culture of the island’s inhabitants. The development of CBT takes on special relevance, as it based on planning schemes in conjunction with the local community who share the positive effects derived from tourism.

Design/methodology/approach

The methodology used consisted in designing two surveys: one focusing on the supply side and another on the demand side of tourism to define and analyse the current status of this sector in Boa Vista. The survey on tourism supply was distributed among a panel of experts formed by tourism service providers located in Boa Vista. The statistical results of the responses and the discussion carried out by the panel of experts permitted the development of a SWOT matrix. The survey on demand was administered to foreign tourists in different parts of the island. A total of 202 valid surveys were obtained.

Findings

The main results of the fieldwork are twofold. On the supply side of tourism, the community is making an enormous effort to actively participate in the development of sustainable tourism, efforts which are often constrained by the geographical barriers of Boa Vista (sandy soil, poor accessibility to other islands) and the institutional and political situation of the island. As regards the demand side of tourism, the vast majority of tourists stay at the island’s all-inclusive resorts, whereas few tourists require the services provided by the community, mainly because they are unaware that such services exist.

Originality/value

Certain island destinations are more appropriate for tourists wishing to flee mass tourism enclaves due to their natural environment, relative isolation and the traditional culture of their inhabitants. For this reason, it is important to develop a CBT model for these destinations in which initiatives are planned in conjunction with members of the local community who participate in decision-making processes and benefit equally from the positive effects of tourism. Although several case studies have been reported in the research on CBT initiatives, few studies have been carried out on CBT in island territories. This is the main contribution in this paper.

Details

International Journal of Culture, Tourism and Hospitality Research, vol. 8 no. 2
Type: Research Article
ISSN: 1750-6182

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Article
Publication date: 1 December 2009

Julián Salas Serrano

This paper aims to ascertain that Latin America's current urban growth through large and organized ‘land squattings’ and limited invasions is a massive, plural and common…

8

Abstract

This paper aims to ascertain that Latin America's current urban growth through large and organized ‘land squattings’ and limited invasions is a massive, plural and common phenomenon which, to a certain extent, has been, up to now, ignored by 'the academic world and by formal urban planning.

On July 5, 1999, 10,000 organized individuals occupied a 23.45 ha. plot at Peñalolén, in Santiago de Chile. The event had great impact and received much attention, and the author closely followed the events that led to the consolidation of the ‘settlement‘ (1999-2006) through phases of negotiation, evacuation and relocation of its settlers, and finally to the current (2008) transformation stage which the plot is undergoing in order to become ‘Peñalolén's Communal Park’.

This paper emphasizes the main paradigms that can be drawn from the different occupation stages, with special focus on peculiarities found at ‘Peñalolén Settlement’ compared to other Latin American ‘squattings’, in an attempt to systematize and draw conclusions on ‘self-development urbanism’.

Details

Open House International, vol. 34 no. 4
Type: Research Article
ISSN: 0168-2601

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Book part
Publication date: 11 November 2024

Jan Lust

Abstract

Details

Latin American Politics in the Neoliberal Era: The Changing Dynamics of Class Struggle
Type: Book
ISBN: 978-1-83797-841-0

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Case study
Publication date: 6 December 2019

María de Guadalupe GG Gaytán-Jiménez, Carlos Eduardo López-Hernández and Jaqueline Cordero-Estefan

Students are expected to achieve identify the prerequisites and basic to an institutionalization process; prioritize strategic human resources processes as a basis for the growth…

Abstract

Learning outcomes

Students are expected to achieve identify the prerequisites and basic to an institutionalization process; prioritize strategic human resources processes as a basis for the growth of the company; analyze the importance of the stages in human resources management; define the areas of opportunity and their respective action plans; and propose the leadership skills that a leader requires.

Case overview/synopsis

Tramuntana® is a travel agency that stands out for being a prime service, which is promoted by its own customers. Its founder wishes to institutionalize his company. The main problem in which they face to grow and consolidate is to maintain their human resources, and in which they cannot be retained, and therefore, do not have a solid structure.

Complexity academic level

Undergraduate and Graduate School of Business and executive education.

Supplementary materials

Teaching Notes are available for educators only. Please contact your library to gain login details or email support@emeraldinsight.com to request teaching notes.

Subject code

CSS 1: Accounting and Finance.

Details

Emerald Emerging Markets Case Studies, vol. 9 no. 3
Type: Case Study
ISSN: 2045-0621

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Expert briefing
Publication date: 19 June 2023

Farming communities in the relatively prosperous Tambo valley have long opposed the project and have successfully frustrated its development. The government is anxious to distance…

Details

DOI: 10.1108/OXAN-DB279889

ISSN: 2633-304X

Keywords

Geographic
Topical
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Expert briefing
Publication date: 27 June 2022

Just one month before his first anniversary in office, Castillo faces various legal challenges by both Congress and the public prosecution service. With popular support ebbing…

Details

DOI: 10.1108/OXAN-DB271091

ISSN: 2633-304X

Keywords

Geographic
Topical
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Article
Publication date: 28 June 2024

María Carmen García-Cortijo, Juan Sebastián Castillo-Valero and Ana Pérez-Luño

This paper analyses the behaviour of wineries after an economic crisis depending on their interest in the environment.

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Abstract

Purpose

This paper analyses the behaviour of wineries after an economic crisis depending on their interest in the environment.

Design/methodology/approach

A questionnaire was drawn up to collect quantitative data on Spanish wineries; a total of 230 firms participated in the study. Subsequently, a detailed statistical analysis was performed using the Mann–Whitney U test and rank sum.

Findings

The results show that the wineries that were most interested in sustainability exhibited proactive behaviour during the post-crisis period, choosing to innovate in their different areas in order to deal with the situation.

Practical implications

The paper develops a simple and effective method for wineries to gain confidence that their sustainable behaviour will be compatible with innovating and overcoming a crisis.

Originality/value

This study contributes to the literature because, to the authors' knowledge, no other study has investigated the concepts of sustainability, crisis and innovation simultaneously. The model is also applicable to international wineries as well as companies in other sectors and would help them to define their strategic and sustainability plans.

Details

British Food Journal, vol. 126 no. 8
Type: Research Article
ISSN: 0007-070X

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