Search results

This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/EUM0000000000348. When citing the article, please cite: Lisa M. Ellram, Bernard J. La Londe, Mary Margaret Weber, (1989), “Retail Logistics”, International Journal of Physical Distribution & Materials Management, Vol. 19 Iss: 12, pp. 29 - 39.

The global pandemic has introduced a new normal as work–life integration (WLI) and work from home (WFH) have become a necessity rather than a nicety. This chapter explores the stories of women globally on WLI issues and offers a strategic framework for WFH that traces theoretical progressions while proposing a new perspective. This chapter is grounded in qualitative and phenomenological research, conducted by the Work–Life Integration Project, comprising findings from over 600 interviews collected from women around the world, including Costa Rica, India, Iran, Nigeria, Norway, Sri Lanka, Uganda, and the United States. These global narratives detail life experiences from childhood and adulthood to future goals using a life course methodology. A new best-practice framework emerged from these findings which provides tools for WLI and WFH: being whole, being innovative, and being real. These mechanisms stem from the evolution of work–life balance theory and practice, starting with Systems Theory, Life Course Framework, Life Stories and Gender Role, and Strategies for Life Balance. This chapter explores a new Life Integration Framework and how it may provide individuals worldwide with the knowledge and strategies necessary towards developing a more personalised ‘ideal’ and therefore increased hope and prosperity for the post-COVID world.

The results from a survey of top retailing executives regarding current logistics practices and trends are described. The focus is on customer service factors, the use of a supply chain management approach in retailing channels, and the impact of information technology on retail logistics today and in the future. Information technologies discussed include electronic data interchange, point of sale and barcoding. The article concludes that based on the importance that retailers attach to customer service, supply chain management and information technology, the 1990s will likely be an exciting and challenging time in the management of the retail logistics function.

The need for increased flexibility in responding to market demand is driving a heightened interest in virtual, or agile organizations. However, agile response in the supply chain may not always be necessary and may not always be a better alternative than more traditional organizational structures. The model proposed in this paper provides a means of measuring both the need for agility and how agile an organization actually is. This is accomplished through the use of a hierarchical model that details with increasing specificity sources and levels of variance in the supply chain. As the ability to control specified variances increase, the need for agility decreases.

Develops and estimates efficiency and productivity measures in the US trucking and warehousing industry in the 48 contiguous states during the years 1994‐2000. The model, estimated via data envelopment analysis, accounts for both desirable outputs and undesirable outputs produced by a given vector of inputs. The model establishes an efficient frontier of operation for each year studied and can be used to determine, on an annual basis, which of the 48 states operate on the frontier. The findings indicate that the trucking and warehousing industry does not operate efficiently in all 48 states during the period studied. If the industry were to operate on the frontier of the feasible output set by using inputs to produce outputs efficiently, it could eliminate three to four fatal traffic accidents per state per year, while simultaneously increasing industry income by between $38 to $47 million per state per year. In addition, finds that traditional techniques of estimating efficiency that ignore traffic fatalities bias estimates of efficiency and total factor productivity growth.

In the 1970s and early 1980s several studies recommended using a framework based on a 1977 Hulbert and Toy model for analyzing marketing variances. Proposes adaptation of the model to control the processes of sales planning and sales performance, not the performance of individuals as originally advocated ten to 15 years ago. Emphasizes process improvement, rather than people measurement, consistent with the current quality movement that so many firms have embraced. Implementation of the Hulbert and Toy model requires generation of a revised plan. By comparing the original plan, the revised plan, and actual results, management can identify where improvements in the planning processes may be achieved. The objective is to reduce variation between actual and planned sales. Suggests that reduced planning variances yield a higher quality plan and a more harmonious operation.

During the past 20 years, US retailing has gone through a period of unprecedented change as consumer demands and competition have intensified. This change is being further stimulated by the development of e‐commerce. Study of successful retailers indicates that a retailer’s ability to successfully carve out and defend a competitive position in the marketplace depends, to a great extent, on its ability to make investments in and utilize information. The study described in this paper examined the use of technology in retailing. The purpose of this paper is to examine the underlying factors explaining why retailers adopt POS and EDI. The results indicate that retailers are adopting these technologies to achieve direct, indirect, and strategic benefits. These benefits take the form of improved inventory management, reductions in costs, and increased flexibility of response to customer demands.

This paper seeks to investigate whether executive wealth sensitivity to stock price fluctuations serves as an incentive for earnings management.

Using a sample of 475 chief executive officers (CEOs) from 410 randomly selected Standard and Poor's (S&P) 1500 firms, the relation between executive stock‐based compensation, corporate governance, and earnings management is empirically examined.

CEO wealth sensitivity is positively associated with abnormal accrual usage and the relation is consistent with income‐smoothing. Also find that governance does not significantly influence the association between CEO stock‐based wealth sensitivity and earnings smoothing.

This study has several limitations. First, it is assumed that the accruals models used provide accurate measures of abnormal accruals. Several recent studies question the reliability of these models. Second, the wealth sensitivity measures in this paper are based on Black Scholes option pricing. A number of the assumptions underlying Black Scholes do not hold for executive options. Finally, governance factors that influence the examined relations may not be effectively captured by the measures in this paper.

The findings have implications for compensation design. Unintended consequences of high CEO exposure to firm‐specific risk may not be effectively mitigated by governance. These results also have potential policy implications. In the wake of recent accounting scandals regulators tightened governance standards for corporate. The findings suggest that reliance on these standards as deterrents to earnings management may not be warranted.

The study contributes to both the earnings management and corporate governance literatures. The results of this study suggest that CEO stock‐based wealth sensitivity is an earnings management incentive.

Research suggests that innovation plays a key role in creating a competitive edge and business survival in highly competitive industries like retail. Despite the importance of innovation in retail establishments, very limited efforts have been made so far to study how innovation influences consumer behavior in retail establishments. This paper aims to identify the impact of relationship benefits (i.e. confidence, social and special treatment benefits) on consumer’s loyalty with the retail store and examine the moderating effect of retailer innovation in these relationships.

To conduct this study, a sample comprised of 400 consumers of four retail sectors (i.e. household, electronics, textile and food) was chosen. The data were analyzed through partial least squares structural equation modeling (PLS-SEM) technique.

The findings of this research suggest a significant positive influence of confidence and special treatment benefits on consumer loyalty and that retail innovation moderates the link between relationship benefits and consumer loyalty.

This research contributes to the existing literature in the domain of retail customer loyalty by empirically testing the under-studied phenomenon of retail innovation with the help of contingency theory.