Vinay Kandpal, Peterson K. Ozili, P. Mary Jeyanthi, Deepak Ranjan and Deep Chandra
This chapter looks at a number of diverse elements that led to the rise of the digital banking industry. In this age of rapid digitisation, today's bank transactions and…
Abstract
This chapter looks at a number of diverse elements that led to the rise of the digital banking industry. In this age of rapid digitisation, today's bank transactions and activities are mostly done on mobile phones or other smart devices instead of going back and forth between a traditional branch lobby. With more and more customers seeking banking services accessible around the clock from the palm of their hand, based on the numerous experiential data digital platforms have accumulated for many years in the field and other places, traditional financial institutions will have no way but to break open their thinking about how to deliver those services to think. Governments and their regulators are beginning to see the potential risks posed by the new digital banking technology and want consumer protection, competition put under even stricter conditions for players as well and system stability all guaranteed. Above all, it is evidence of something people cannot ignore: the sharp upward trend of cybersecurity risk in recent years. The advent of digitalisation eliminated any excuse for storing sensitive financial data without the most modern cyber defences. Then, at a further level, financial tech start-ups come up like crocuses in spring while Bigtech companies all over the globe are jumping into banking. Both cooperation opportunities and competitive challenges await traditional banks. However, bank customers' changing demographics (millennials and GenZ) are the most vivid examples as they age, together with global universal financial inclusion trends, bringing about social and economic challenges.
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Theodora A. Bakker and Marcus A. Banks
The paper aims to describe the launching of Georgetown University's Scholarly Communication Symposium Series in 2003, and ongoing efforts to raise faculty and librarian awareness…
Abstract
Purpose
The paper aims to describe the launching of Georgetown University's Scholarly Communication Symposium Series in 2003, and ongoing efforts to raise faculty and librarian awareness of changes in the scholarly communication landscape.
Design/methodology/approach
The paper takes the form of a case study.
Findings
Raising awareness about the effects of the “serials crisis” on academic libraries is challenging, because faculty members do not pay subscription costs directly. It remains difficult to encourage researchers to publish in open access journals, which often do not have the prestige of more established, subscription‐based journals. In the face of these challenges, Georgetown's Scholarly Communication Symposium Series has proven to be an enduring vehicle for informing faculty members of the changing landscape in scholarly communications. Targeted marketing (contextualized with reference to high profile developments and projects) and the engaging nature of the events have been critical to success. The broad, high level campus representation among the planning group has also been essential.
Originality/value
The paper allows readers wishing to develop or revise their scholarly communications initiatives to draw on Georgetown's experience.
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Marcus A. Banks and Robert Dellavalle
This paper aims to document the proliferating range of alternatives to the impact factor that have arisen within the past five years, coincident with the increased prominence of…
Abstract
Purpose
This paper aims to document the proliferating range of alternatives to the impact factor that have arisen within the past five years, coincident with the increased prominence of open access publishing.
Design/methodology/approach
This paper offers an overview of the history of the impact factor as: a measure for scholarly merit; a summary of frequent criticisms of the impact factor's calculation and usage; and a framework for understanding some of the leading alternatives to the impact factor.
Findings
This paper identifies five categories of alternatives to the impact factor: measures that build upon the same data that informs the impact factor; measures that refine impact factor data with “page rank” indices that weight electronic resources or web sites through the number of resources that link to them; measures of article downloads and other usage factors; recommender systems, in which individual scholars rate the value of articles and a group's evaluations pool together collectively; and ambitious measures that attempt to encompass the interactions and influence of all inputs in the scholarly communications system.
Originality/value
Librarians can utilize the measures described in this paper to support more robust collection development than is possible through reliance on the impact factor alone.
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To share the major presentations of the 7th International Conference and explore more fully the future of grey literature – what is grey today?
Abstract
Purpose
To share the major presentations of the 7th International Conference and explore more fully the future of grey literature – what is grey today?
Design/manufacturing/approach
A review of the main topics covered.
Findings
The range of papers was extensive and contained examples of information systems and networks, partnering and OAI, role of repositories, document supply and delivery, curriculum and instructional developments, and relationships with many publishing entities.
Originality/value
Of value to information management professionals.
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The recent political crisis in the Middle East, coupled with several banking failures, have raised concerns about the safety of this region's banks among potential customers and…
Abstract
The recent political crisis in the Middle East, coupled with several banking failures, have raised concerns about the safety of this region's banks among potential customers and investors in the international market. This paper presents an analysis of the safety of Middle Eastern banks, using capital strength as a measure of safety. A comparison of the capital strength of Middle Eastern banks with a sample of the world's largest banks and the largest U.S. banks (based on capital) is conducted for the period 1988 to 1992. The results of this study indicate that Middle Eastern banks possess significantly higher capital to assets ratios than both world and U.S. banks, and very few Middle Eastern banks failed to meet the Basel minimum capital ratio during this period.
Abdul Rafay, Tahseen Mohsan and Ramla Sadiq
Inquiring into the role of Islamic and conventional banks regarding the core responsibility of lending is an established phenomenon. This chapter is based on key findings…
Abstract
Purpose
Inquiring into the role of Islamic and conventional banks regarding the core responsibility of lending is an established phenomenon. This chapter is based on key findings regarding dynamic changes in the structural mix of credit portfolios in Islamic banks and conventional banks of Pakistan.
Methodology/approach
The nature of the study is exploratory; the sample consists of 5 Islamic banks and 20 conventional banks of Pakistan comparatively evaluated for the time frame of 2008–2014.
Findings
Our findings show that for Islamic banks, there is an increasing trend in the credit portfolios as a proportion to assets as well as to equity, whereas in case of conventional banks the findings are opposite. The results further prove a positive and negative growth of credit portfolios as proportional to assets and equity in case of Islamic and conventional banks respectively. It is also observed that credit portfolios of Islamic banks are growing with higher degree as a proportion to equity as compared to proportion to assets. On the other hand, conventional banks show higher degree of decline of credit portfolios as a proportion to equity as compared to assets.
Originality/value
These findings also show that primary stakeholders in Islamic banks are more risk seekers thus more inclined towards risky investments than ordinary credits.
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Asli M. Colpan and Randall K. Morck
Business groups often contain banks or near banks that can protect group firms from economic shocks. A group bank subordinate to other group firms can become an “organ bank” that…
Abstract
Business groups often contain banks or near banks that can protect group firms from economic shocks. A group bank subordinate to other group firms can become an “organ bank” that selflessly bails out distressed group firms and anticipates a government bailout. A group bank subordinating other group firms can extend loans to suppress their risk taking to default risk, preserving risk-averse low-productivity zombie firms. Actual business groups can fall between these polar cases. Subordinated group banks magnify risk taking; subordinating group banks suppress risk taking; yet both distortions promote business group firms’ survival. Limiting intragroup income and risk shifting, severing banks from business groups, articulating Business Group Law, or dismantling business groups may mitigate both distortions but also limits business groups’ internal markets, which are thought to be important where external markets work poorly.
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Nadia Basty and Ines Ghazouani
This study investigates how bank competition affects financial stability and whether government intervention contributes to shaping this relationship in North African countries.
Abstract
Purpose
This study investigates how bank competition affects financial stability and whether government intervention contributes to shaping this relationship in North African countries.
Design/methodology/approach
A review of the literature on the subject was conducted, combined with an empirical analysis that used a two-step system generalized method of moments (GMM) and a sample of 45 banks operating in North African countries over the period 2005–2019.
Findings
The findings reveal a quadratic relationship between competition and banking stability in North African countries. Competition–stability view and competition–fragility view could be applied at the same time for North African banks. Additionally, in this context, results highlight a negative impact of government intervention on financial stability in a competitive financial sector. North African banks operating in a high government intervention quality environment tend to engage in high-risk investments. Robustness checks with alternative measures of competition and banking stability also show consistent results.
Originality/value
To the authors’ knowledge, this is the first time that the North African context has been explored to determine the role of the quality of government intervention in the relationship between competition and banking system fragility. This paper seeks to cover the shadow field in existing literature through further new information. Thus, it contributes to the emerging market banking literature by showing that both high and low levels of competition can improve financial stability in North African countries. Moreover, it expands its contribution by displaying the moderator effect of intervention quality on the bank competition–stability relationship.
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Constantino Stavros, Kate Westberg, Roslyn Russell and Marcus Banks
Service captivity is described as the experience of constrained choice whereby a consumer has no power and feels unable to exit a service relationship. This study aims to explore…
Abstract
Purpose
Service captivity is described as the experience of constrained choice whereby a consumer has no power and feels unable to exit a service relationship. This study aims to explore how positive service experiences can contribute to service captivity in the alternative financial services (AFS) sector for consumers experiencing financial vulnerability.
Design/methodology/approach
A total of 31 interviews were undertaken with Australian consumers of payday loans and/or consumer leases.
Findings
The authors reveal a typology of consumers based on their financial vulnerability and their experience with AFS providers. Then they present three themes relating to how the marketing practices of these providers create a positive service experience, and, in doing so, can contribute to service captivity for consumers experiencing financial vulnerability.
Research limitations/implications
The benefits derived from positive service experiences, including accessible solutions, self-esteem, and a sense of control over their financial situation, contribute to the service captivity of some consumers, rendering alternative avenues less attractive.
Practical implications
AFS providers must ensure a socially responsible approach to their marketing practices to minimize potentially harmful outcomes for consumers. However, a systems-level approach is needed to tackle the wider issue of financial precarity. Policymakers need to address the marketplace gaps, regulatory frameworks and social welfare policies that contribute to both vulnerability and captivity.
Originality/value
This research extends the understanding of service captivity by demonstrating how positive service experiences can perpetuate this situation. Further, specific solutions are proposed at each level of the service system to address service captivity in the AFS sector.
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Marcus Kreikebaum and Pratibha Singh
This contribution responds to the call of various researchers for a shift in Responsible Management Education (RME) to adopt a more human-centered and less organizational-centered…
Abstract
This contribution responds to the call of various researchers for a shift in Responsible Management Education (RME) to adopt a more human-centered and less organizational-centered approach. Service learning (SL) is introduced as a possibility to offer didactical opportunities for participants to connect real-world experiences to system thinking in various ways. We suggest an approach called a “Prism of Reflections” to pique participants' hermeneutical, technical, and emancipatory interests so they can delve deeply into local social and environmental issues and be able to connect them to broader global issues as encapsulated in the Sustainable Development Goals (SDGs). We exemplify our method by demonstrating how students reflect on their experiences working at food banks, and how they relate to concerns of sustainability, poverty, and access to food. Our research suggests that this approach offers a way to situate organizational thinking and instrumental reasoning in a larger framework that considers the aims of hermeneutics, technical and emancipatory discourses. Our findings demonstrate that there are conflicts and dissonances when connecting intersubjective real-world perceptions to emancipatory interests and technical knowledge, particularly when it comes to challenges in the realm of food.