Search results

1 – 4 of 4
Per page
102050
Citations:
Loading...
Access Restricted. View access options
Article
Publication date: 31 July 2019

Lara Penco, Giorgia Profumo, Marco Remondino and Carolina Bruzzi

In recent years, critical events have heavily affected the cruise industry. Such events may variously influence customers’ intention to take a cruise in the future depending on…

1358

Abstract

Purpose

In recent years, critical events have heavily affected the cruise industry. Such events may variously influence customers’ intention to take a cruise in the future depending on different factors. This paper aims to study such factors, in particular the emotions related to the event, the prior corporate reputation and the use of social media in the corporate communication strategies followed during the crisis.

Design/methodology/approach

The study is based on the development of a structured questionnaire submitted online via blogs and other social media. Overall, 572 cruiser opinions were used to test five research hypotheses by performing logistic regression analysis.

Findings

The degree of anger increases the likelihood of a critical event influencing the intention to take a cruise in the future. On the contrary, a former excellent corporate reputation reduces that likelihood and the high importance placed by potential customers on information about the critical event transmitted via social media does not have any influence.

Practical implications

The study has several managerial implications, as it identifies and analyses the variables cruise company managers should consider when dealing with critical events.

Originality/value

Despite the relevance of this topic, no studies have yet focused on how (and by which factors) a critical event may influence customers’ intention to take a cruise in the future.

Details

International Journal of Contemporary Hospitality Management, vol. 31 no. 9
Type: Research Article
ISSN: 0959-6119

Keywords

Access Restricted. View access options
Article
Publication date: 20 July 2010

Marco Pironti, Marco Remondino and Paola Pisano

This papers aims to deal with enterprise networks and clusters dynamics, as well as inter‐firm joint efforts and collaborations, in order to study their evolution and possible…

493

Abstract

Purpose

This papers aims to deal with enterprise networks and clusters dynamics, as well as inter‐firm joint efforts and collaborations, in order to study their evolution and possible effects when radical innovation occurs inside them.

Design/methodology/approach

In order to study these dynamics, with the optimal balancing among different strategies and the importance of exogenous parameters in cluster creation, a model is presented. It follows the agent‐based paradigm, particularly suited for describing complex social systems in which many parts interact among them. This allows one to create simulations of the studied system, and to test different hypotheses. Besides, it is the only paradigm in which the emergent features of complex systems can arise spontaneously, thanks to the bottom‐up design. A model is introduced and described in detail.

Findings

Qualitative results are described, reflecting current state‐of‐the art theories. The results show how clusters emerge and evolve among enterprises, and how radical innovation can trigger this phenomenon. Different managerial behaviour (externally or internally focused) is discussed as well.

Originality/value

The most important feature of a model based on agent is the possibility of repeating the experiment several times, by changing one or few variables at a time, by leaving the others unchanged. It constitutes for social sciences the equivalent of lab experiments for such disciplines as physics or chemistry. The presented model allows the study of different clustering scenarios, by changing the initial conditions.

Details

EuroMed Journal of Business, vol. 5 no. 2
Type: Research Article
ISSN: 1450-2194

Keywords

Access Restricted. View access options
Article
Publication date: 14 June 2021

Lukman E. Mansuri, D.A. Patel, Chika Udeaja, Busisiwe Chikomborero Ncube Makore, Claudia Trillo, Kwasi Gyau Baffour Awuah and Kumar Neeraj Jha

Across the architecture, engineering and construction industry, the application of building information modelling (BIM) as a digital technology for architectural heritage is…

682

Abstract

Purpose

Across the architecture, engineering and construction industry, the application of building information modelling (BIM) as a digital technology for architectural heritage is becoming increasingly relevant. However, scholarly research on the application of BIM for architectural heritage is still in its infancy stage and the research gaps and future directions of this research area are still unclear. This paper therefore aims to fill this gap by using a systematic and robust review using a mixed-method approach to show the gaps of research for BIM and architectural heritage and point to new directions for future works.

Design/methodology/approach

The study includes a quantitative scientometric analysis and mapping and a qualitative study. A total of 354 articles related to BIM and architectural heritage were analysed using a combination of quantitative and qualitative tools. The qualitative study consists of a systematic literature review supported by data collected from stakeholder and training workshops on digital technologies and BIM for heritage.

Findings

Findings from this study reveal the gaps in the field of heritage and BIM research according to retrieved articles from different countries and journals. Furthermore, emerging domains for future research were identified and these included: as-built modelling and 3D reconstruction; conservation, preservation and management; documentation; maintenance and restoration; virtual technology and simulation.

Originality/value

The common research challenges were identified as an integrated outcome of the findings revealed from the scientometric mapping and qualitative review and resulted in key BIM and heritage research priority recommendations relevant to researchers within this field.

Details

Smart and Sustainable Built Environment, vol. 11 no. 4
Type: Research Article
ISSN: 2046-6099

Keywords

Available. Open Access. Open Access
Article
Publication date: 25 February 2020

Giuseppe Festa, Matteo Rossi, Ashutosh Kolte and Mario Situm

This study aims to analyze the territory as a distinctive factor through which the concept and practice of “Made in Italy” operates. Specifically, the study considers the role of…

4020

Abstract

Purpose

This study aims to analyze the territory as a distinctive factor through which the concept and practice of “Made in Italy” operates. Specifically, the study considers the role of local and sub-national entrepreneurial collaborations that preserve and enhance factors such as history, style and talent as the essence of Italian “quality” and as the pillar of Italian territorial capitalism.

Design/methodology/approach

The research examines this Italian phenomenon by investigating small and medium enterprises (SMEs) that successfully compete abroad (and also in the domestic market) with a “glocal” approach, adopting the entrepreneurial formula of industrial districts.

Findings

The results indicate that international expansion is becoming increasingly more complex (as is every growth/development strategy) but that “glocalism” could represent a potential driver for the success of internationalization strategies. Specifically, for SMEs operating in industrial districts, territorial capitalism could emerge as a unique competitive factor, because it is a component of local structural capital and global reputational capital, as in the case of “Made in Italy.”

Originality/value

In an increasingly globalized market environment, many companies look to foreign markets to maintain and expand competitive advantage and business performance. Once the companies embark on this endeavor, organizations are involved in governing and managing these networks of finance, production and communication and the distribution-related relationships that constitute globalization. The push to engage in international development is currently imperative for SMEs, which need to extend their business engagement beyond conventional local markets and identify and exploit their distinctive competitive advantage to be able to succeed. One possible way of achieving this is the close interaction with the local territories in which these enterprises reside.

Details

European Business Review, vol. 32 no. 3
Type: Research Article
ISSN: 0955-534X

Keywords

1 – 4 of 4
Per page
102050