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Article
Publication date: 20 November 2017

Marco Buijs and Marco Spruit

The purpose of this paper is to present asynchronous social search as a novel and intuitive approach to search for information in which people collaborate to find the information…

258

Abstract

Purpose

The purpose of this paper is to present asynchronous social search as a novel and intuitive approach to search for information in which people collaborate to find the information they are looking for.

Design/methodology/approach

A prototype was built to test the feasibility in a business environment. A case study was performed at an organisation with over 1,000 employees to evaluate the quality of asynchronous social search as a single point of access to information.

Findings

Based on the results, the authors conclude that asynchronous social search has great potential as a single point of access to organisational information. Key strengths include that the implementation requires no integration with the existing information technology infrastructure of organisations and participants were very satisfied with the results provided by the prototype.

Originality/value

This work demonstrates that asynchronous social search indeed provides a very good starting point for a single point of access to information, as integration with existing software systems is not necessary, and due to the lightweightness of the approach it also performs really well which, in turn, stimulates the technology’s acceptance by its end-users.

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Article
Publication date: 16 September 2024

Javier Martínez-Falcó, Eduardo Sánchez-García, Bartolomé Marco-Lajara and Rosario Andreu

The present research aims to analyze the influence of Green Supply Chain Management (GSCM) on the Sustainable Performance (SP) of Spanish wineries, examining the intermediary…

273

Abstract

Purpose

The present research aims to analyze the influence of Green Supply Chain Management (GSCM) on the Sustainable Performance (SP) of Spanish wineries, examining the intermediary roles of Circular Economy Capability (CEC) and Green Ambidexterity Innovation (GAI) within this primary relationship. In particular, the study seeks to answer the following Research Questions (RQs): (RQ1), does GSCM exert a positive impact on wineries’ SP? (RQ2), does CEC play a mediating role in the interconnection between GSCM and wineries’ SP? And (RQ3), does GAI function as a mediator in the interplay between GSCM and wineries’ SP?

Design/methodology/approach

The research utilizes Partial Least Squares Structural Equation Modeling (PLS-SEM) to evaluate the hypothesized theoretical model using primary data collected from 196 Spanish wineries from September 2022 to January 2023.

Findings

The results reveal a positive relationship between GSCM and SP in Spanish wineries, as well as the existence of positive partial mediations of CEC and GAI in this main linkage, which allows an affirmative answer to the three RQs formulated.

Originality/value

Distinguished by its innovative exploration, this research marks a pioneering effort in the uncharted field of scrutinizing CEC and GAI as mediating factors in the GSCM-SP nexus, thereby enriching the existing body of knowledge and opening new avenues for future academic research on sustainability in the wine industry.

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Article
Publication date: 1 July 2024

Javier Martínez-Falcó, Eduardo Sánchez-García, Bartolomé Marco-Lajara and Kyuho Lee

This research focuses on analyzing the impact of Green Supply Chain Management (GSCM) on the Sustainable Performance (SP) of Spanish wineries, as well as the mediating effect of…

441

Abstract

Purpose

This research focuses on analyzing the impact of Green Supply Chain Management (GSCM) on the Sustainable Performance (SP) of Spanish wineries, as well as the mediating effect of Green Ambidexterity Innovation (GAI) and the moderating role of Top Management Environmental Awareness (TMEA) on the main relationship posited (GSCM-SP). In addition, age, size and membership in a Protected Designation of Origin (PDO) were used to increase the precision of the cause-effect relationships examined.

Design/methodology/approach

The study proposes a conceptual model based on previous studies, which is tested using structural equations (PLS-SEM) with data collected from 196 Spanish wineries between September 2022 and January 2023.

Findings

The results of the research reveal the existence of a positive and significant relationship between the development of GSCM and SP of Spanish wineries, as well as the partial mediation of GAI and the positive moderation of TMEA in this linkage.

Originality/value

The novelty of this study lies in its exploratory approach, as it ventures into new research territory by examining the mediating effect of GAI and the moderating influence of TMEA on the relationship between GSCM and SP, being, to the authors' knowledge, the first research to investigate these specific dynamics.

Details

Business Process Management Journal, vol. 30 no. 6
Type: Research Article
ISSN: 1463-7154

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Article
Publication date: 3 May 2023

Rimsha Khalid, Abu Bakar Abdul Hamid, Mohsin Raza, Pornpisanu Promsivapallop and Marco Valeri

In today’s digital age, technology is advancing at an unprecedented pace, and businesses that fail to keep up risk falling behind their competitors. This requires not only…

597

Abstract

Purpose

In today’s digital age, technology is advancing at an unprecedented pace, and businesses that fail to keep up risk falling behind their competitors. This requires not only investing in technological resources but also creating a culture that values and encourages women in technological learning and innovation in the tourism and hospitality sector. This study aims to investigate the consequences of organizational learning on firm innovation directly and indirectly with cultural and technological perspectives.

Design/methodology/approach

The study carries out a quantitative approach, and data is collected from 398 women entrepreneurs from Thailand’s tourism and hospitality sectors. The statistical software Smart-PLS was used to analyze the data.

Findings

The findings revealed that organizational learning (the learning orientation and learning process) significantly influence firm innovation and organizational culture. Organizational culture also significantly mediates learning orientation, learning process and firm innovation, while learning leadership was found to be insignificant in relationship with organizational culture and firm innovation. However, technological knowledge has a significant moderating influence between organizational culture and firm innovation.

Originality/value

This study’s focus on the role of learning practices among women-owned small medium enterprises is a valuable contribution to the literature on innovation and entrepreneurship. These provided dimensions that can be helpful for women entrepreneurs to enhance firm innovation. The study shed light on the importance of diverse kinds of learning practices that change the patterns of innovation. This study also provides directions to practitioners to develop and implement business innovation strategies from women’s perspectives.

Details

European Business Review, vol. 35 no. 5
Type: Research Article
ISSN: 0955-534X

Keywords

Available. Open Access. Open Access
Article
Publication date: 17 December 2021

Silvia Magnanini, Daniel Trabucchi, Tommaso Buganza and Roberto Verganti

This study aims to investigate how two collaborative methods – selection and synthesis – influence knowledge convergence when people articulate a new strategic direction driving…

1825

Abstract

Purpose

This study aims to investigate how two collaborative methods – selection and synthesis – influence knowledge convergence when people articulate a new strategic direction driving transformation within the organization.

Design/methodology/approach

The study is based on a longitudinal field experiment developed in four organizations involving 82 employees over a three-month process. Inspired by dynamics governing flocks as complex adaptive systems, selection and synthesis have been separately used in two sets of companies. Primary and secondary data have been largely collected and analyzed throughout the whole process.

Findings

This study describes how the two alternative methods differently influenced two kinds of knowledge convergence. While selection triggers a general and static knowledge convergence and the propagation of individual knowledge over time, synthesis fosters a local and dynamic knowledge convergence where individuals tend to propagate knowledge generated collectively.

Research limitations/implications

This research offers insights into understanding the influence of alternative collaborative methods on the creation and propagation of knowledge when people are converging toward a new strategic direction. From a theoretical perspective, it contributes to complex adaptive system theory, highlighting the role of knowledge convergence and emergence through collaboration.

Practical implications

This research offers insights to managers who deal with the complexity of the engagement of different stakeholders during collaborative processes, offering some actionable takeaways to foster knowledge convergence by alternatively employing selection and synthesis.

Originality/value

This paper contributes to the management and social information processing literature emphasizing the role of knowledge convergence emerging from the complex interactions among multiple stakeholders.

Details

Journal of Knowledge Management, vol. 26 no. 11
Type: Research Article
ISSN: 1367-3270

Keywords

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Article
Publication date: 26 June 2023

Chetna Choudhary, Deepti Mehrotra and Avinash K. Shrivastava

As the number of web applications is increasing day by day web mining acts as an important tool to extract useful information from weblogs and analyse them according to the…

150

Abstract

Purpose

As the number of web applications is increasing day by day web mining acts as an important tool to extract useful information from weblogs and analyse them according to the attributes and predict the usage of a website. The main aim of this paper is to inspect how process mining can be used to predict the web usability of hotel booking sites based on the number of users on each page, and the time of stay of each user. Through this paper, the authors analyse the web usability of a website through process mining by finding the web usability metrics. This work proposes an approach to finding the usage of a website using the attributes available in the weblog which predicts the actual footfall on a website.

Design/methodology/approach

PROM (Process Mining tool) is used for the analysis of the event log of a hotel booking site. In this work, authors have used a case study to apply the PROM (process mining tool) to pre-process the event log dataset for analysis to discover better-structured process maps than without pre-processing.

Findings

This article first provided an overview of process mining, then focused on web mining and later discussed process mining techniques. It also described different target languages: system nets (i.e. Petri nets with an initial and a final state), inductive miner and heuristic miner, graphs showing the change in behaviour of the dataset and predicting the outcome, that is the webpage having the maximum number of hits.

Originality/value

In this work, a case study has been used to apply the PROM (process mining tool) to pre-process the event log dataset for analysis to discover better-structured process maps than without pre-processing.

Details

International Journal of Quality & Reliability Management, vol. 41 no. 9
Type: Research Article
ISSN: 0265-671X

Keywords

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Article
Publication date: 1 April 2014

Gerben G. Meyer, Paul Buijs, Nick B. Szirbik and J.C. (Hans) Wortmann

Many transportation companies struggle to effectively utilize the information provided by tracking technology for performing operational control. The research as presented in this…

3063

Abstract

Purpose

Many transportation companies struggle to effectively utilize the information provided by tracking technology for performing operational control. The research as presented in this paper aims to identify the problems underlying the inability to utilize tracking technology within this context. Moreover, this paper aims to contribute to solving these problems by proposing a set of design principles based on the concept of intelligent products.

Design/methodology/approach

The study as described in this paper adopts a design science research methodology consisting of three phases. First, a case study in a transportation company has been performed to identify the problems faced when utilizing tracking technology. Second, to overcome these problems, a set of design principles has been formulated. Finally, a prototype system based on the design principles has been developed and subjected to experimental and observational evaluation.

Findings

This paper identifies the problems associated with the utilization of tracking technology for the control of transport operations. Moreover, the proposed design principles support the development of information systems which overcome the identified problems and thereby enhance the utilization of tracking technology in a transportation context.

Originality/value

The commonly held perception that tracking technology will improve the ability to perform operational control does not unequivocally stand up to empirical scrutiny. While it is widely demonstrated that tracking technology is able to accurately capture the detailed operational information, it remains a fundamental challenge to transform this abundance of information into accurate and timely control decisions. This research provides a valuable contribution with respect to tackling this challenge, by identifying problems and providing solutions related to the utilization of readily available tracking technology.

Details

International Journal of Operations & Production Management, vol. 34 no. 4
Type: Research Article
ISSN: 0144-3577

Keywords

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Article
Publication date: 17 October 2023

Adhi Alfian, Hamzah Ritchi and Zaldy Adrianto

Increased fraudulent practices have heightened the need for innovation in anti-fraud programs, necessitating the development of analytics techniques for detecting and preventing…

498

Abstract

Purpose

Increased fraudulent practices have heightened the need for innovation in anti-fraud programs, necessitating the development of analytics techniques for detecting and preventing fraud. The subject of fraud analytics will continue to expand in the future for public-sector organizations; therefore, this research examined the progress of fraud analytics in public-sector transactions and offers suggestions for its future development.

Design/methodology/approach

This study systematically reviewed research on fraud analytics development in public-sector transactions. The review was conducted from June 2021 to June 2023 by identifying research objectives and questions, performing literature quality assessment and extraction, data synthesis and research reporting. The research mainly identified 43 relevant articles that were used as references.

Findings

This research examined fraud analytics development related to public-sector financial transactions. The results revealed that fraud analytics expansion has not spread equally, as most programs have been implemented by governments and healthcare organizations in developed countries. This research also exposed that the analytics optimization in fraud prevention is higher than for fraud detection. Such analytics help organizations detect fraud, improve business effectiveness and efficiency, and refine administrative systems and work standards.

Research limitations/implications

This research offers comprehensive insights for researchers and public-sector professionals regarding current fraud analytics development in public-sector financial transactions and future trends.

Originality/value

This study presents the first systematic literature review to investigate the development of fraud analytics in public-sector transactions. The findings can aid scholars' and practitioners' future fraud analytics development.

Details

Journal of Public Budgeting, Accounting & Financial Management, vol. 35 no. 5
Type: Research Article
ISSN: 1096-3367

Keywords

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Article
Publication date: 29 May 2024

Ali Noroozian

The purpose of this study is to offer a straightforward, cost-effective, and feasible resolution for managers to assess their processes in a live manner using the process mining…

139

Abstract

Purpose

The purpose of this study is to offer a straightforward, cost-effective, and feasible resolution for managers to assess their processes in a live manner using the process mining technique and to identify anomalies in cases that deviate from the standard. Consequently, the findings of this research can be utilized by organizational managers, while process mining vendors can also leverage it as a feature for their solutions.

Design/methodology/approach

Our two-step method is designed to initially evaluate the level of standardization within the process, followed by identifying its underlying cause. These two steps are aimed at helping managers effectively evaluate their business processes. The steps are: (1). Start-End Case Diagram: This diagram allows for the evaluation of the lead time trend and identification of cases that deviate from the standard trend line in a service-based process. (2). Happy Path Analysis: Pareto law is suggested to identify the most frequent process variants.

Findings

This approach enables organizations to easily identify problematic cases and investigate bottlenecks when deviations from the standards occur.

Originality/value

The novelty of the paper lies in the introduction and utilization of the start-end case diagram, as well as the combination of this diagram with the Pareto law for the identification of happy path and root cause analysis.

Details

Business Process Management Journal, vol. 30 no. 5
Type: Research Article
ISSN: 1463-7154

Keywords

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