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Article
Publication date: 17 May 2022

Daniel A. López, Oscar Espinoza, María J. Rojas and Mirta Crovetto

This study aims to review processes of accreditation for Chilean Universities. Along with cataloguing evolutionary milestones, the study analyses effects at the institutional and…

173

Abstract

Purpose

This study aims to review processes of accreditation for Chilean Universities. Along with cataloguing evolutionary milestones, the study analyses effects at the institutional and program levels.

Design/methodology/approach

The study adopts a meta-evaluative approach and is based on secondary information sources, including both specialised publications and national databases, regarding the expansion of institutions, programs and enrolment, as well as the results of accreditation processes.

Findings

University quality assurance reflects developments in economic policies, and supply and demand. Progressive consolidation of the national system has had positive effects on the management and development of universities, but the implementation of quality assurance has brought some problems. A traditional classification of universities into customary categories is predictive of the results of accreditation. The variable of administrative compliance is more important than a culture of quality in explaining the results of institutional and program accreditation.

Originality/value

This review identifies advances, limitations and challenges in the improvement and assurance of quality of Chilean Universities and their programs. This is an unprecedented metanalysis of studies concerning the evolution of accreditation processes and will inform future practice.

Details

Quality Assurance in Education, vol. 30 no. 3
Type: Research Article
ISSN: 0968-4883

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Article
Publication date: 30 December 2019

Daniel A. López, Maria J. Rojas, Boris A. López and Oscar Espinoza

The purpose of this study is to analyze the relationship between quality assurance, the traditional a priori approach, and a more recently developed empirical classification of…

342

Abstract

Purpose

The purpose of this study is to analyze the relationship between quality assurance, the traditional a priori approach, and a more recently developed empirical classification of universities, as a means of assessing whether the different classification systems fulfill their original purpose. The study analyzes Chilean university classifications because they have been used in setting up higher education public policies.

Design/methodology/approach

The existing classifications of Chilean universities were identified in the literature. Researchers determined categories, criteria and/or indicators used, as well as their main purposes as described by the authors of the classifications. All the criteria and indicators identified were directly related to the quality of academic activities and to the results of the university accreditation processes. The institutional accreditation outcomes and variables were studied using univariate and multivariate statistical analysis.

Findings

The a priori approach proved to be consistent with the results of institutional quality assurance, despite of the variability in individual performances. The empirical systems, however, do not show any contribution to the improvement of public policies in higher education. The results clearly show that classifications based on performance do not necessarily ensure improvements in institutional quality.

Originality/value

To the authors’ knowledge, this analysis is the first study of the relationship between university classification and quality assurance. The growing number of proposals for different empirical classifications in Chilean universities is evidence of institutional diversity only. However, the classification designs did not respond to purposes such as public policies improvements and other expected results from these instruments.

Details

Quality Assurance in Education, vol. 28 no. 1
Type: Research Article
ISSN: 0968-4883

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Article
Publication date: 4 June 2024

María J. Rojas-Puell, Danna Salazar-Gastelu, Fernando M. Runzer-Colmenares and Jose F. Parodi

The purpose of this study was to determine the association between intrinsic capacity (IC) and dynapenia in older adults in outpatient clinics at the Naval Medical Center.

13

Abstract

Purpose

The purpose of this study was to determine the association between intrinsic capacity (IC) and dynapenia in older adults in outpatient clinics at the Naval Medical Center.

Design/methodology/approach

The study design was observational, analytical and retrospective. The study from which the collected data came was an observational analytical cohort, whose main objective was to describe the factors associated with frailty in older adults. The population comes from the Peruvian Naval Medical Center. This was a retrospective, observational, analytical study of the factors associated with frailty in older adults from the Naval Medical Center of Peru.

Findings

Data from 1667 participants was analyzed, 682 of them were female (40.9%) and 985 were male (50.1%); regarding age, most participants had 71–80 years (n = 761, 45.6%). Prevalence of the dynapenia was 34.5% (n = 576), and 80.08% (n = 1335) had an altered IC. In an adjusted model using Poisson regression, a prevalence ratio of 2.76 (95%, CI 2.06–3.70) was found. In conclusion, there is an association between IC and dynapenia in older adults.

Originality/value

In Latin America and Peru, there is limited information regarding this topic and tools for the evaluation of IC.

Details

Working with Older People, vol. 29 no. 1
Type: Research Article
ISSN: 1366-3666

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Article
Publication date: 7 April 2015

Daniel A. López, Maria J. Rojas, Boris A. López and Daniel C. López

The purpose of this paper is to conduct a quantitative analysis of the university accreditation processes in Chilean universities. The aim is to determine the effects of the…

576

Abstract

Purpose

The purpose of this paper is to conduct a quantitative analysis of the university accreditation processes in Chilean universities. The aim is to determine the effects of the different variables, especially the type of institutions (state- and privately owned, with and without state financial support) on the results obtained.

Design/methodology/approach

Univariate and multivariate statistical analysis of official data.

Findings

Results indicate consistency in the accreditation processes in Chilean universities, as those variables directly associated with the processes accounted for approximately 70 per cent of the variation in the length of accreditation periods (between 0 and seven years), these variables being the ones that defined the type of universities. High dispersion was found in six state-owned universities that behaved as if they were private universities and in two private universities that behaved as if they were state universities. However, a high percentage of the universities included in the analysis maintained their affiliation to their corresponding legal group, when their performance in accreditation processes was analyzed.

Originality/value

The results of the university accreditation processes in Chile have been the focus of a intense debate due to the legal and economic conflicts between the different types of universities. This study constitutes the first scientific analysis of the results of these processes, especially in terms of the performance of the different types of universities, thus enabling a better interpretation of the results. This information is useful not only in the terms of the legal reforms that are being carried out in Chile, but they also help the understanding of the processes of accreditation of higher education in other Latin American countries.

Details

Quality Assurance in Education, vol. 23 no. 2
Type: Research Article
ISSN: 0968-4883

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Book part
Publication date: 5 October 2018

Nicolás Marín Ruiz, María Martínez-Rojas, Carlos Molina Fernández, José Manuel Soto-Hidalgo, Juan Carlos Rubio-Romero and María Amparo Vila Miranda

The construction sector has significantly evolved in recent decades, in parallel with a huge increase in the amount of data generated and exchanged in any construction project…

Abstract

The construction sector has significantly evolved in recent decades, in parallel with a huge increase in the amount of data generated and exchanged in any construction project. These data need to be managed in order to complete a successful project in terms of quality, cost and schedule in the the context of a safe project environment while appropriately organising many construction documents.

However, the origin of these data is very diverse, mainly due to the sector’s characteristics. Moreover, these data are affected by uncertainty, complexity and diversity due to the imprecise nature of the many factors involved in construction projects. As a result, construction project data are associated with large, irregular and scattered datasets.

The objective of this chapter is to introduce an approach based on a fuzzy multi-dimensional model and on line analytical processing (OLAP) operations in order to manage construction data and support the decision-making process based on previous experiences. On one hand, the proposal allows for the integration of data in a common repository which is accessible to users along the whole project’s life cycle. On the other hand, it allows for the establishment of more flexible structures for representing the data of the main tasks in the construction project management domain. The incorporation of this fuzzy framework allows for the management of imprecision in construction data and provides easy and intuitive access to users so that they can make more reliable decisions.

Details

Fuzzy Hybrid Computing in Construction Engineering and Management
Type: Book
ISBN: 978-1-78743-868-2

Keywords

Available. Open Access. Open Access
Article
Publication date: 22 August 2022

María Esmeralda Lardón-López, Rodrigo Martín-Rojas and Víctor Jesús García-Morales

The purpose of this study is to deepen understanding of the effects of using social media technologies to acquire technological knowledge and organizational learning competences…

5981

Abstract

Purpose

The purpose of this study is to deepen understanding of the effects of using social media technologies to acquire technological knowledge and organizational learning competences, of technological knowledge competences on organizational learning and finally of organizational learning on organizational performance.

Design/methodology/approach

The study was performed by analyzing data from a sample of 197 technology firms located in Spain. The hypotheses were tested using a structural equations model with the program LISREL 8.80.

Findings

This study’s conceptual framework is grounded in complexity theory – along with dynamic capabilities theory, which complements the resource-based view. The study contributes to the literature by proposing a model that reflects empirically how business ecosystems that use social media technologies enable the development of interorganizational and social collaboration networks that encourage learning and development of technological knowledge competences.

Research limitations/implications

It would be interesting for future studies to consider other elements to conceptualize and measure social media technologies, including (among others) significance of the various tools used and strategic integration. The model might also analyze other sectors and another combination of variables.

Practical implications

The results of this study have several managerial implications: developing social media technologies and interorganizational social collaboration networks not only enables the organizational learning process but also encourages technological knowledge competences. Through innovation processes, use of social media technologies also contributes to strengthening companies’ strategic positioning, which ultimately helps to improve firms’ organizational performance.

Social implications

Since social media technologies drive information systems in contemporary society (because they enable interaction with numerous agents), the authors highlight the use of complexity theory to develop a conceptual framework.

Originality/value

The study also deepens understanding of the connections by which new experiential learning contributes to the generation of coevolutionary adaptive business ecosystems and digital strategies that enable development of interorganizational and social collaborative networks through technological knowledge competences. Only after examining the impact of social media technologies on organizational performance in prior literature, did the authors underscore that both quantity and frequency of social media technology use are positively related to improvement in knowledge processes that lead to employees’ creation and acquisition of new metaknowledge.

Details

Journal of Knowledge Management, vol. 26 no. 11
Type: Research Article
ISSN: 1367-3270

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Article
Publication date: 7 January 2025

Ana-María Casado-Molina, María-Mercedes Rojas-de-Gracia, Pilar Alarcón-Urbistondo and Célia M.Q. Ramos

Given the substantial number of social conversations on the Internet, companies must remain vigilant about protecting their reputations and businesses. The purpose of this…

23

Abstract

Purpose

Given the substantial number of social conversations on the Internet, companies must remain vigilant about protecting their reputations and businesses. The purpose of this research is to measure the impact on share prices of reputational variables, measured through online comments, at the banking sector level as well as patterns of behavior between these variables and fluctuations in share prices.

Design/methodology/approach

Using big data and business intelligence techniques, bank reputation was analyzed through online social comments. The sample includes seven Spanish banks. To measure the impact of reputational variables on share prices, an Online Reputation Index was created. These variables were then correlated and filtered with the share price variation rate of each bank on a daily basis under two scenarios: using all share price data and also focusing on times of sharp fluctuations. Finally, multiple linear regression analysis was used to identify patterns in these relationships.

Findings

The findings reveal that negative comments focusing on attitude, emotions and governance experiences – particularly regarding ethical performance – are the only reputational variables with a clear impact on share price fluctuations in the banking sector. Strong correlations between reputation variables and share prices were observed only when online comments were extremely negative. These behaviors were more frequent during periods of significant price fluctuations.

Originality/value

This is the first study to analyze the impact of the reputation of the banking sector measured in the online environment on share price, taking into account its multidimensional construct.

Details

International Journal of Bank Marketing, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0265-2323

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Abstract

Details

International Journal of Sociology and Social Policy, vol. 12 no. 4/5/6/7
Type: Research Article
ISSN: 0144-333X

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Article
Publication date: 8 January 2018

María-Mercedes Rojas-de-Gracia, Pilar Alarcón-Urbistondo and Eva María González Robles

Family holiday decision-making (FHDM) is a process composed of several stages. This paper aims to describe two objectives: to identify at each stage the roles in couples, the main…

1063

Abstract

Purpose

Family holiday decision-making (FHDM) is a process composed of several stages. This paper aims to describe two objectives: to identify at each stage the roles in couples, the main decision-maker in the case of family holidays; and to determine the most influential variables.

Design/methodology/approach

To identify the roles played by the partners, a frequency analysis has been conducted, which provides a graphic representation of the so-called feasibility triangles. The technique selected to identify the variables that explained the decision structure was binary logistic regression. In total, 375 useful dyads of questionnaires were received.

Findings

Holidays follow a joint decision-making process in the initiation phase and in the final decision, while the search for information is carried out equally by either partner. The woman’s work situation, the type of destination travelled to and the difference in education levels between them are the variables that best explain how couples decide on their family holidays.

Practical implications

A better understanding of the FHDM process will help tourism companies to improve their marketing campaigns.

Originality/value

The characteristics of the sample composed of 375 couples whose members completed a questionnaire separately have allowed not have to rely on one response per household, which adds reliability to the results. This sample is higher than the one of many reference publications on the subject. Furthermore, this paper revealed differences between male and female perception.

Details

International Journal of Contemporary Hospitality Management, vol. 30 no. 1
Type: Research Article
ISSN: 0959-6119

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Article
Publication date: 12 November 2019

Ana-María Casado-Molina, Celia M.Q. Ramos, María-Mercedes Rojas-de-Gracia and José Ignacio Peláez Sánchez

Companies are currently facing the challenge of understanding how their business is affected by the large volume of opinions continually generated by their stakeholders in social…

754

Abstract

Purpose

Companies are currently facing the challenge of understanding how their business is affected by the large volume of opinions continually generated by their stakeholders in social media regarding their intangible assets (experiences, emotions and attitudes). With this in mind, the purpose of this paper is to present an innovative management model, named E2AB, to measure and analyse reputational intangibles from digital ecosystems and their impacts on tangible assets.

Design/methodology/approach

The methodology applied was big data and business intelligence techniques. These methods were used in the computing process to obtain daily data from every asset guarantees that the model is validated with robust data. This model has been corroborated using data from the banking sector, specifically 402,383 net data inputs from the digital ecosystems.

Findings

This study illustrates the existence of a holistic influence of intangible assets over tangible assets. The findings demonstrate complex relationships between tangible and intangible assets, determined not only by the type of variable but also by its valence and intensity.

Practical implications

These findings may help chief communication officers and general managers a better understanding of how intangible assets extracted from online users’ opinions are related to their organisation’s tangible assets plus a chance to find out about their impact and how to manage them for a practical and agile decision making in real time.

Originality/value

It is a pioneering work in establishing a model, which demonstrates transversal and holistic relationships between relational intangible and tangible assets of firms from digital ecosystems, using business intelligence techniques.

Details

Industrial Management & Data Systems, vol. 120 no. 1
Type: Research Article
ISSN: 0263-5577

Keywords

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