Manuel Antonio Rivera, Kevin S. Murphy and Jalayer Khalilzadeh
This paper aims to investigate hospitality study abroad experiences as an educational service in which the experience encompasses services that combine tangible and intangible…
Abstract
Purpose
This paper aims to investigate hospitality study abroad experiences as an educational service in which the experience encompasses services that combine tangible and intangible actions that require students to move from the classroom to a practical setting. It empirically investigates the relationship between students’ study abroad, perceived value and perceived sacrifice (monetary and non-monetary) with their overall satisfaction and internationalization intentions.
Design/methodology/approach
A total of 57 students who had completed an international externship experience were contacted and invited to complete an online survey. The online survey gauged the student’s perception of their externship experience, the overall satisfaction and the internationalization intentions. The instrument also gathered demographic information about the participants. The proposed model was estimated by using partial least squares (PLS) path modeling.
Findings
The results indicate that PLS can be used to assess the theory of consumption value for study abroad experiential learning. The results of the hypotheses testing indicate that the value students get and give is a suitable and significant predictor of satisfaction and internationalization. However, students’ satisfaction with their study abroad internship does not predict future internationalization intentions.
Originality/value
This study sheds light on hospitality students’ perceived value, satisfaction and internationalization intentions when they complete a study abroad internship program. The results indicate that the value students get and give is an appropriate and important predictor of satisfaction and attitude toward international education.
研究目的
本论文旨在研究酒店管理专业出国留学的学生体验, 此体验既包括实体化行动又包括非实体化行动, 使学生走出教室, 进行实际操作。本论文实际检验学生出国留学、价值感知、牺牲感知(物质上和非物质上)、以及他们整体满意度和国际化意向。
研究设计/方法/途径
本论文采用在线问卷采样形式, 57名参加出国实习项目的学生为问卷样本。问卷主要衡量了学生出国实习体验、整体满意度、和国际化意向。此外, 问卷还采集了人口统计信息。本论文采用偏最小二乘回归(PLS)路径建模的分析方法来分析数据。
研究结果
分析结果表明PLS可以检验出国体验学习的消费价值理论。 研究结果表明学生得到和给与的价值是一项决定其满意度和国际化意向的指标。然而, 学生对于出国实习的满意度并不能决定其国际化意向。
研究原创性/价值
本论文主要研究了酒店管理专业的学生, 当完成出国留学项目后, 他们的价值感知、满意度、以及国际化意向。研究结果表明学生得到和给与的价值是他们满意度和国际化意向的有效的决定指标
关键词
国际化行为、酒店管理专业实习、体验学习、校外实习、出国留学、价值、满意度
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Keywords
Manuel Antonio Rivera, Valeriya Shapoval, Kelly Semrad and Marcos Medeiros
The study investigates how cultural festival attendees’ familiarity and involvement may influence their overall satisfaction and future behavioral intentions towards the festival.
Abstract
Purpose
The study investigates how cultural festival attendees’ familiarity and involvement may influence their overall satisfaction and future behavioral intentions towards the festival.
Design/methodology/approach
A path analysis is used to test the proposed model. The Sobel test is performed to determine the mediating role of attendee satisfaction on future behavioral intentions.
Findings
Attendee familiarity positively and directly impacts attendee involvement. Attendee satisfaction mediates the relationship between involvement and intention to return to the festival. The findings did not demonstrate a relationship between attendee involvement and intention to recommend the cultural festival. Attendees’ intention to return to the festival positively and directly impacts intention to recommend the festival.
Practical implications
For repeat cultural festival attendees, satisfaction is influenced by festival familiarity and involvement. As attendees become more satisfied with their festival involvement, their decision to return to the festival increases. The mediation effect of satisfaction indicates that this should be a priority, as it fully mediates the relationships. However, this is not the case as it relates to the intentions to recommend the festival.
Originality/value
The study contributes to literature on the impact of familiarity and involvement on repeat attendee satisfaction levels and how these relationships influence attendees’ decisions to return or recommend the festival. It is one of the first studies that investigates actual behavior of festival attendees, specifically in the context of an African-American cultural festival.
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Manuel Antonio Rivera and Abraham Pizam
– This study aims to analyze the progression of research in the domain of Hospitality Management since its inception in the early part of the twentieth century.
Abstract
Purpose
This study aims to analyze the progression of research in the domain of Hospitality Management since its inception in the early part of the twentieth century.
Design/methodology/approach
A combination of qualitative analyses of the published literature in the past 80 years plus a quantitative survey of 613 manuscripts published in the International Journal of Hospitality Management (IJHM) from 2000 to 2012.
Findings
The findings demonstrate that hospitality management research has progressed in the past four years through four distinct phases, namely, Story Tellers (1930-1950), Profilers (1950-1970), Copy Cats (1970-2005) and Innovators (since 2000). The evolution in the literature reflects that people in hospitality management and academia are improving their connection between theory and practice.
Research limitations/implications
The quantitative part of this study was limited to articles published in the IJHM, and as such, they may not be fully representative of research articles that were published in other journals both in English and/or additional languages.
Originality/value
The results of this study can be used as evidence that the modern field of hospitality management has reached a maturity level that is equal in rigor and sophistication to other disciplines in the domains of business administration and the social sciences.
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Raquel Garde Sánchez, Manuel Pedro Rodríguez Bolívar and Antonio M. López Hernández
The purpose of this paper is to analyse the influence of perceptions of pressure from stakeholders on the managers of state-owned enterprises (SOEs) regarding the need to…
Abstract
Purpose
The purpose of this paper is to analyse the influence of perceptions of pressure from stakeholders on the managers of state-owned enterprises (SOEs) regarding the need to implement socially responsible policies in the supply chain and to disclose corporate social responsibility (CSR) information. The authors also analyse the benefits perceived by public managers from applying CSR in the supply chain and from the greater disclosure of CSR information.
Design/methodology/approach
A structured questionnaire was developed, based on a set of items related to aspects of CSR, and taking into account previous research in this field. The authors also propose a theoretical model with which to analyse relations among the variables studied. This model was verified using structural equation modelling.
Findings
The results obtained are consistent with the proposed model and show that stakeholder pressure has a direct influence on the CSR policies applied by public managers regarding suppliers and information disclosure. The authors also find that public managers believe that applying socially responsible policies in their dealings with suppliers will benefit their business.
Originality/value
Although the question of CSR has been widely debated in the context of private business, very little research has addressed this question in the public sphere, especially in that of SOEs, regarding the practice of socially responsible management with suppliers. Aspects of social responsibility towards suppliers are of considerable importance and some complexity, particularly in public enterprises, which are sometimes the main or only consumer. A better understanding of the connections between these constructs will allow corporate decision makers, particularly those in public companies, to devise appropriate strategies for social responsibility in the supply chain and for the disclosure of CSR information, and thus incorporate stakeholders’ expectations into the design of these strategies.
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Jose O. Diaz and Karen R. Diaz
“When James Boswell returned from a tour of Corsica in 1765 he wrote: ‘It is indeed amazing that an island so considerable, and in which such noble things have been doing, should…
Abstract
“When James Boswell returned from a tour of Corsica in 1765 he wrote: ‘It is indeed amazing that an island so considerable, and in which such noble things have been doing, should be so imperfectly known.’ The same might be said today of Puerto Rico.” Thus began Millard Hansen and Henry Wells in the foreword to their 1953 look at Puerto Rico's democratic development. Four decades later, the same could again be said about the island.
– The purpose of this paper is to analyze the circumstances that have conditioned the development of education in Spain from the enlightenment to the present day.
Abstract
Purpose
The purpose of this paper is to analyze the circumstances that have conditioned the development of education in Spain from the enlightenment to the present day.
Design/methodology/approach
Multidisciplinary scientific approach that combines the interpretation of the legal texts with the revision of the doctrinal and theoretical contributions made on the issue.
Findings
From the beginning of the nineteenth century, the history of education in Spain has been marked by constant fluctuations between the reactionary instincts, principally maintained by the Catholic Church and the conservative social classes, and the progressive experiments, driven by the enlightened and the liberals first, and the republicans and the socialists later. As a consequence of that, the fight for finishing with illiteracy and guaranteeing universal schooling underwent permanent advances and retreats, preventing from an effective modernization of the Spanish educative system. On the one hand, renewal projects promoted by teachers and pedagogues were inevitably criticized by the ecclesiastical hierarchy, obsessed with the idea of preserving the influence of religion on the schools. On the other hand, successive governments were weak in implementing an educational policy which could place Spain at the level of the other European and occidental nations.
Originality/value
At the dawn of the twenty-first century, although the country has overcome a good part of its centuries-old backwardness, increasing economic difficulties and old ideological splits keep hampering the quality of teaching, gripped by neoliberal policies which undermine the right to education for all. The reading of this paper offers various historical clues to understand this process.
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Alberto Sanchez Ramirez, Roberto D´Amato, Manuel Enrique Islán Marcos, Juan Antonio Juanes Méndez and Fernando Blaya Haro
The purpose of this paper is to characterize a new structural bi-material (scaffold and filler).
Abstract
Purpose
The purpose of this paper is to characterize a new structural bi-material (scaffold and filler).
Design/methodology/approach
The bi-material has been obtained by means of an additive manufacturing system consisting of a fused filament fabrication extruder head and an epoxy resin depositor head. The new bi-material will consist of a thermoplastic material that will serve as the main structure and an epoxy resin that will serve as a filler and adhesion between layers. The creation of this new bi-material will improve the physical–chemical and mechanical properties with respect to the thermoplastic material. This paper will focus on the impact behavior of IZOD and the impact behavior of punctures.
Findings
The new polylactic acid (PLA) and epoxy bi-material allow improvements in toughness and puncture impact resistance compared to the PLA thermoplastic. This increase in toughness is between 20% and 30% depending on the orientation of the print. In the same way, the energy absorbed in the puncture impact test has been increased by 42%–48%.
Practical implications
The improvement in the impact absorption capacity of this new bi-material makes it ideal for the manufacture of medical parts in which customization, lightness and impact resistance are their main characteristics such as sports protection systems.
Originality/value
The originality of creating parts through additive manufacturing that combines a material generated with cold extrusion, such as epoxy resin and a material generated with hot extrusion, such as thermoplastics, lies in the unique synergy that this mixed and simultaneous technique offers. By uniting these two manufacturing methods, it allows the exploration of new physical and chemical properties in the resulting parts, taking advantage of the individual advantages of each material. This combination opens the door to the creation of components with a wider range of characteristics, from strength and durability to flexibility and temperature resistance, thus offering innovative and versatile solutions for various applications in fields such as engineering, medicine and design.
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Dennis J. Aigner and Antonio Lloret
– This paper summarizes the findings of a research project aimed at benchmarking the environmental sustainability practices of the top 500 Mexican companies.
Abstract
Purpose
This paper summarizes the findings of a research project aimed at benchmarking the environmental sustainability practices of the top 500 Mexican companies.
Design/methodology/approach
The paper surveyed the firms with regard to various aspects of their adoption of environmental sustainability practices, including who or what prompted adoption, future adoption plans, decision-making responsibility, and internal/external challenges. The survey also explored how the adoption of environmental sustainability practices relates to the competitiveness of these firms.
Findings
The results suggest that Mexican companies are very active in the various areas of business where environmental sustainability is relevant. Not surprisingly, however, the Mexican companies are seen to be at an early stage of development along the sustainability “learning curve”.
Research limitations/implications
The sample consisted of 103 self-selected firms representing the six primary business sectors in the Mexican economy. Because the manufacturing sector is significantly overrepresented in the sample and because of its importance in addressing issues of environmental sustainability, when appropriate, specific results for this sector are reported and contrasted to the overall sample.
Practical implications
The vast majority of these firms see adopting environmental sustainability practices as being profitable and think this will be even more important in the future.
Originality/value
Improving the environmental performance of business firms through the adoption of sustainability practices is compatible with competitiveness and improved financial performance. In Mexico, one might expect that the same would be true, but only anecdotal evidence was heretofore available.