Manila S. Austin and Debra A. Harkins
The purpose of this paper is to measure the effectiveness and practical utility of an organizational learning intervention for an organization that was not progressive, was not…
Abstract
Purpose
The purpose of this paper is to measure the effectiveness and practical utility of an organizational learning intervention for an organization that was not progressive, was not specifically chartered as a learning organization, and was situated in an urban, culturally diverse, and under‐privileged community.
Design/methodology/approach
In this empirical case study, employees were surveyed pre‐ and post‐intervention on measures of organizational learning, school climate and morale. Archival data on turnover rates were also collected for the years bracketing the intervention (2003‐2005).
Findings
Analyses show the center reduced turnover and improved in organizational learning, morale, and to a lesser degree, organizational climate. Analyses demonstrate relationships between change in organizational climate dimensions (e.g. supportive leadership, appraisal and recognition, goal congruence) and change toward organizational learning.
Originality/value
This research suggests that organizational learning – and the post‐bureaucratic practices that characterize it – can be useful even in the most challenging of settings. Unlike previous research, this study specifically addresses organizational learning's utility for under‐privileged populations; it also examines how the more traditional measure of organizational climate is related to post‐industrial notions of learning and business performance. It should be of value to academics and practitioners wishing to apply organizational learning to less‐advantaged and change‐averse organizations.
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Keywords
In July, Philippine President Rodrigo Duterte decided to retain the Philippine-US Visiting Forces Agreement (VFA), having in 2020 mandated its termination. Duterte’s single…
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DOI: 10.1108/OXAN-DB264260
ISSN: 2633-304X
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Topical
Bangkok and Manila are Washington’s only treaty allies in South-east Asia. Thailand took offence at President Joe Biden skipping the APEC event. Washington-Manila ties have…
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DOI: 10.1108/OXAN-DB274465
ISSN: 2633-304X
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Geographic
Topical
This reflects the basic principles of foreign policy under President Ferdinand ‘Bongbong’ Marcos, who visited Beijing on January 3-5, Tokyo on February 8-12 and Washington on…
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DOI: 10.1108/OXAN-DB279175
ISSN: 2633-304X
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Marcos has reversed predecessor Rodrigo Duterte’s China-leaning policy by seeking closer defence ties with the United States, a treaty ally of the Philippines. Washington is…
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DOI: 10.1108/OXAN-DB278629
ISSN: 2633-304X
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She addressed two key issues during her trip: tensions in post-coup Myanmar and China’s growing regional footprint. Shortly after she left the region, the United States announced…
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DOI: 10.1108/OXAN-DB262025
ISSN: 2633-304X
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Duterte’s initial decision to scrap the pact was in line with his personal antipathy towards the United States, and his wish for better ties with Washington’s rival, Beijing…
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DOI: 10.1108/OXAN-DB263013
ISSN: 2633-304X
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The Duterte-Marcos rift is worsening at a time when the country faces major challenges such as escalating rivalry with China over the South China Sea. On November 18, the…
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DOI: 10.1108/OXAN-DB291256
ISSN: 2633-304X
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Burns stressed his belief that Xi may be dissuaded from meeting that deadline by Moscow’s military experience in Ukraine, adding to administration comments that an invasion of…
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DOI: 10.1108/OXAN-DB276470
ISSN: 2633-304X
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These days every important trend in business converges on the decision to relocate.