– The purpose of this paper is to examine the nature of strategic corporate communication (SCC) activities and its impact in Indian service sector organizations.
Abstract
Purpose
The purpose of this paper is to examine the nature of strategic corporate communication (SCC) activities and its impact in Indian service sector organizations.
Design/methodology/approach
A descriptive research design was used with data obtained from 227 executives from service sector organizations. A research instrument was constructed and measures of SCC and its impact were derived through factor analysis.
Findings
Multiple regression analysis led to formulation of new relationships among the variables (messages, medium and stakeholders) involved in SCC and its impact. For example, in crisis situations, messages related to identity and image were associated with greater communication impact than were other types of messages. Similarly communicating with primary stakeholders like employees and customers was more important than with other stakeholders. Among the different types of medium used in SCC, virtual medium and disclosures led to greater communication impact.
Originality/value
Communication impact due to SCC was a multi-dimensional construct comprising of three kinds of impacts: communication synergy; value representation; and organizational reliability. The relationships of messages, mediums and stakeholders with different types of SCC Impact can help practitioners design and implement effective strategies of corporate communication.
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Narendra Modi’s Bharatiya Janata Party made fighting corruption as a major election plank, and won the 2014 elections, and formed the National Democratic Alliance government – a…
Abstract
Narendra Modi’s Bharatiya Janata Party made fighting corruption as a major election plank, and won the 2014 elections, and formed the National Democratic Alliance government – a majority party government in India in nearly 30 years. Modi was re-elected in May 2019 with a bigger majority. As his government celebrates the second term, it is time to assess the last five years’ accomplishments in fighting corruption. This chapter deals with the subject under four major headings. The first examines the efficacy of existing anti-corruption agencies. The second explains the office of Lokpal (Ombudsman). The third analyses the initial challenges and efforts of the Modi government. The fourth draws some conclusions.
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Agrata Gupta and Chun Xia
The chapter studies the role of Financial Technology (FinTech) in disrupting the existing traditional banking system. It identifies FinTech’s evolution in Asia across Deposits &…
Abstract
The chapter studies the role of Financial Technology (FinTech) in disrupting the existing traditional banking system. It identifies FinTech’s evolution in Asia across Deposits & lending, Capital Raising, Investment Management, Market provisioning, Payments, and Insurance. This technology revolution allows us to have a banking system based on values that serve customers better, reduce risk to the society and improve returns for the shareholders. Data on unbanked population, smartphone penetration, and Internet penetration has led to retail side innovations such as Mobile Wallets, P2P Payments, and Real-time Payments in the most of Asia (except China). A total of 49% of Global Investments in FinTech are in Asia and the Chinese dragon alone accounts for 46%. India is witnessing a strong amount of FinTech deals in 2017 and it is being driven by payment and lending solutions. ASEAN FinTech industry is dominated by m-wallets and online payments; this is followed by retail investment and financial comparison. The chapter dives into the challenges Asian banks are facing because of this disruption. Now more than ever, is the important role governments and central banks of each nation play to assess the path these start-ups are headed on and this will unfold the landscape of banking in Asia a few years down the lane.
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Sanghamitra Chaudhuri, Ridhi Arora and Paramita Roy
In the past decade, the rapid globalisation and modernisation has resulted in an increased focus of organisations on implementation of family friendly work–life balance (WLB…
Abstract
Purpose
In the past decade, the rapid globalisation and modernisation has resulted in an increased focus of organisations on implementation of family friendly work–life balance (WLB) policies for enhancing employee retention. The purpose of this study is to review the importance of WLB policies and programmes and its impact on organisational outcomes.
Design/methodology/approach
Using Deery’s (2008) framework as the conceptual framework, the current study attempts to provide an integrated literature review of the empirical studies conducted in the area of WLB and employee retention in India for a decade from 2007 till 2017.
Findings
The analysis of the extant literature revealed that the research on WLB for Indian organisations really surged since 2013. Most of the empirical studies conducted in this area use a positivist paradigm. Numerous industry sectors including the information technology (IT) and business process outsourcing sectors have benefitted from WLB policies, but the banking and higher education sector have generously implemented employee-friendly WLB policies.
Practical implications
The study stresses upon the implementation of employee friendly WLB policies for achieving high organisational outcomes. Furthermore, the findings may be useful for human resource management and human resource development professionals to understand and appreciate the organisational components, settings that are necessary to facilitate better WLB in Indian organisations, thereby resulting in better organisational outcomes.
Originality/value
The study provides us with a comprehensive review of different WLB studies conducted in India till date and its possible impact on various organisational outcomes.
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Mentoring is an intense relationship between a senior experienced individual who is the mentor and a less experienced individual who is the protégé. Mentors provide counselling…
Abstract
Mentoring is an intense relationship between a senior experienced individual who is the mentor and a less experienced individual who is the protégé. Mentors provide counselling, guidance, advice, support and feedback for the protégé's personal and professional development. With the well-being of the family as the central issue in family firms, mentoring is often seen to be akin to a parent–child relationship. In Bangladesh, paternalistic and informal parental mentoring is the norm for grooming children both morally and professionally. Using six caselets of large family firms of Bangladesh, this chapter provides insight into the paternalistic style of mentoring, and also the generational differences in mentoring between the firm's owner and his successor.
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Corruption in India reached a crescendo between 2011 and 2013, with the exposure of the 2G Spectrum scandal and the “Coalgate” report fiasco at the top of all recent events. The…
Abstract
Corruption in India reached a crescendo between 2011 and 2013, with the exposure of the 2G Spectrum scandal and the “Coalgate” report fiasco at the top of all recent events. The largest working democracy is under the scanner. As the third largest economy in Asia, a nuclear power, and an information technology powerhouse, India has a lot to clean up. Current experience shows the failure of the top investigative agencies and the lack of political will to tackle corruption. The spate of high-level corruption scandals has also led to a popular movement in 2011, which also fizzled out, including the newly introduced “Anti-Corruption, Grievance Redressal and Whistleblower Protection Act, 2011.” This chapter examines the several issues involved.
Salwa H. El-Sabbagh, Doaa Samir Mahmoud, Nivin M. Ahmed, A.A. Ward and Magdy Wadid Sabaa
This paper aims to study the role of organobentonite (OB) as a filler to improve the mechanical strength of styrene butadiene rubber (SBR). Organoclay was first prepared by…
Abstract
Purpose
This paper aims to study the role of organobentonite (OB) as a filler to improve the mechanical strength of styrene butadiene rubber (SBR). Organoclay was first prepared by modifying bentonite with different concentrations of N-cetyl-N, N, N-triethyl ammonium bromide. A series of SBR composites reinforced with OB were prepared using master-batch method.
Design/methodology/approach
The curing characteristics, mechanical properties, thermal behavior, dielectric properties and morphology of SBR/OB composites were investigated.
Findings
The elastic modulus and tensile strength of composites were increased by inclusion of OB, while the elongation at break was decreased, due to the increase in the degree of cross-linking density. Thermal gravimetric analysis revealed an improvement in the thermal stability of the composite containing 0.5 cation exchange capacity (CEC) OB, while the scanning electron micrographs confirmed more homogenous distribution of 0.5CEC OB in the rubber matrix. Also, SBR/0.5CEC OB showed low relative permittivity and electrical insulating properties.
Research limitations/implications
Bentonite has been recognized as a potentially useful filler in polymer matrix composites because of their high swelling capacity and plate morphology.
Practical implications
OB improves the cured rubber by increasing the tensile strength and the stiffness of the vulcanizate.
Social implications
Using cheap clay in rubber industry lead to production of low cost products with high efficiency.
Originality/value
The clay represents a convenient source because of their environmental compatibility. The low cost and easy availability make the modified clay used as fillers in rubber matrices, and the resultant composites can be applied in variety industrial of applications such as automobile industries, shoe outsoles, packaging materials and construction engineering.
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Qingkai Zhao, Hang Xu and Longbin Tao
The purpose of this paper is to investigate the immiscible two-layer heat fluid flows in the presence of the electric double layer (EDL) and magnetic field. The effects of EDL…
Abstract
Purpose
The purpose of this paper is to investigate the immiscible two-layer heat fluid flows in the presence of the electric double layer (EDL) and magnetic field. The effects of EDL, magnetic field and the viscous dissipative term on fluid velocity and temperature, as well as the important physical quantities, are examined and discussed.
Design/methodology/approach
The upper and lower regions in a horizontal microchannel with one layer being filled with a nanofluid and the other with a viscous Newtonian fluid. The nanofluid flow in the lower layer is described by the Buongiorno’s nanofluid model with passively controlled model at the boundaries. An appropriate set of non-dimensional quantities are used to simplify the nonlinear systems. The resulting coupled nonlinear equations are solved by using homotopy analysis method.
Findings
The present work demonstrates that increasing the EDL thickness and Hartmann number can restrain the fluid flow. The Brinkmann number has a significant role in the enhancement of heat transfer. It is also identified that the influence of EDL effects on microflow cannot be ignored.
Originality/value
The effects of viscous dissipation involved in the heat transfer process and the body force because of the EDL and the magnetic field are considered in the thermal energy and momentum equations for both regions. The detailed derivation procedure of the analytical solution for electrostatic potential is provided. The analytical solutions can lead to improved understanding of the complex microfluidic systems.
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The purpose of this study is to focus on, namely, the international financial reporting standards (IFRS) or local generally accepted accounting principles (GAAP) effects of…
Abstract
Purpose
The purpose of this study is to focus on, namely, the international financial reporting standards (IFRS) or local generally accepted accounting principles (GAAP) effects of financial reporting as a corporate governance mechanism on mergers and acquisitions (M&As) for banking institutions during the global financial crisis.
Design/methodology/approach
I investigate the characteristics of bank financial statements before the start of the global crisis, which helps to explain the relationships between the accounting standards and the global financial crisis. The observations, which are based on 3,178 deals in a sample period, are crucially important for corporate governance and bank performance. The results from our analysis are robust to a wide variety of modifications in our research design and are corroborated by descriptive statistics, one-way ANOVA and a two-sample t-test on a sample of banks that voluntarily adopted IFRS for M&As.
Findings
The find that IFRS-based monitoring of banks M&As in terms of higher quality financial reporting is negatively linked with bank performance, whereas local GAAP-based monitoring of banks’ M&A is positively associated with accounting performance. Finally, our main results for higher quality financial reporting under local GAAP or IFRS generally hold after controlling for various analyses and relationships between account standards and the financial crisis.
Practical implications
Financial reporting standards setting a corporate governance mechanism are considered since it was impacted recently during the global financial crisis and became a great matter of concern.
Originality/value
The value of this paper is determined by an empirical investigation of the relationships between bank performance and accounting and financial reporting standards in the context of the global economy.
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Tribal communities play an extremely important role in the conservation of the natural resources including water and natural resources like air. Indian tribes have an extremely…
Abstract
Tribal communities play an extremely important role in the conservation of the natural resources including water and natural resources like air. Indian tribes have an extremely important role to play in the protection of the environment and vital resources. Due to the possession of the heritage knowledge, the tribal people are playing an extremely important role in the management of the natural resources. This chapter discusses about the various traditional practices adopted by the tribal groups in water conservation practices.