Search results

TODAY in Britain, bigness is worshipped as the only god. Successive Ministers — each one more immune from aeronautical enthusiasm than his predecessor, each one driven forward by an implacable civil servant — have glued together many small aircraft firms to make two or three big ones. Because these groups are big the government and many other people think that they must be good. In the same way publishers tend to believe that bigness is best. The formerly independent publications have been merged and merged until they squeak. And now the results of the merging begin to appear. In essence they are the same for the publishing industry as for the aircraft industry: a diminution of interest in the article produced.

This article is based upon a paper presented by Major Oliver Stewart to a meeting of The Historical Group of the Royal Aeronautical Society on March 19, 1962, just a few days after the last issue of Major Stewart's own monthly aeronautical journal ‘Aeronautics’ was published. Although some fifteen months have now elapsed since the original paper was presented, it has continuing relevance at this time as the British aeronautical press undergoes further changes. To mention but three examples, the journal ‘Airport and Airline Management’ ceased publication with its May I June 1962 issue, the English language edition of the French ‘Aviation and Space Magazine’ ceased publication with its April 1963 issue, and ‘Aircraft Production’ became a general production engineering journal as from the April 1963 issue. There can be few people better qualified to describe the changing scene of aeronautical journalism, for apart from his experience as a ferry pilot and single‐seat fighter pilot during the First World War and subsequently as an experimental and test pilot at Orfordness and Marilesham Heath, Major Stewart has been aeronautical correspondent of ‘The Morning Post’ (1926–37), ‘The Times’ (1939), ‘The Evening Standard’ (1940) and ‘The Manchester Guardian’ (1941–58). In addition, he was, of course, Editor of ‘Aeronautics’ from the time of its birth in 1939 until its demise last year.

The purpose of this study is to explore the comparative effects of mainstream celebrities and social media influencers on consumer advocacy and relationship intentions. The study also examines the direct and serial mediation effects on those relationships.

The survey questionnaire was used to collect data from 718 respondents throughout Malaysia, with convenience and snowball sampling techniques employed. The data were analyzed based on the structural equation modeling (SEM) approach through the AMOS version 24. The PROCESS MACRO v-4.20 was applied to evaluate mediating effects in the model.

The results reveal that celebrity endorsers' involvement in social media significantly influences the uses of social media, which also impacts the attitudes and, subsequently, consumer relationship and advocacy intentions. The study found that mainstream celebrities and social media influencers effectively promote brands, and it discovered insignificant differences in their effects on the analyzed relationships.

This study has been conducted on consumers in Malaysia; it may have different effects on consumers in other countries.

Brand managers and policymakers may benefit from following the study's guidelines for making consumer relationship and advocacy intentions by celebrity endorsers and uses of social media.

The brand community can benefit from tightening their social bondage by sharing and managing crucial information from celebrities and using social media.

The study explores the effects of mainstream celebrities on consumer relationship and advocacy intentions using social media networks and managing consumer attitudes.

The purpose of this paper is to present the managerial perspectives of building, nurturing and evaluating sales teams in Mexico. This study discusses the impact of sales team design in reference to the underlying rationale of management control and team coordination as indicators of performance and sales unit effectiveness.

The major focus of the study is to discuss the impact of sales team design and task coordination as predictors of effectiveness of sales unit performance. A sample of 258 respondents has been covered under the study, categorizing them in equal proportion into three broad areas,: type of sales team, type of product market, and type of sales operations. Four industrial streams in sales were covered while selecting the sample respondents: consumer goods, consumer durables, industrial products, and consumer services.

The study reveals the balance between team designing and team coordination in performing sales. Work environment is largely governed by team coordination effects for the salespeople. Sales team‐building process has a substantial effect on sales organization effectiveness both directly and indirectly through its relationship with salespeople's behavioral performance.

The results of this study reveal that team performance largely depends on the effectiveness of team coordination, leadership and performance control through behavioral attributes. Sales managers may implement such controls effectively by establishing coordination, training, and feedback process rather than imposing command and control policy.

The thesis of the paper is developed around issues of the cross‐cultural variables and team management affecting workplace environment. The paper explores and maps the symbiosis between cognitive drivers of team members and team culture in performing the tasks.

This study aims to investigate the reliability of a mystery client (MC) as a service evaluation technique taking into consideration personal differences of the MC agents.

The ratings from 144 MCs from 355 evaluations of computer and electronic stores were cross analyzed with eight psychographic and demographic profile variables.

MCs who were highly involved in the product category were more critical of service responsiveness with respect to product demonstrations and listening to customer requirements. On the other hand, MCs with stronger faith in intuition were more inclined to rate services higher on empathy with respect to employees making a conscientious effort to understand customers’ needs.

Depending on the service marketing goals, managers learn to define which aspects of MC profile they should consider or avoid during the recruitment as well as becoming more critical when they analyze the evaluation reports to avoid an interpretation bias.

The usefulness of the MC tool relies on its reliability and credibility as a marketing research technique. It was identified that the MC personality traits are more likely associated with marketing service evaluation variability.

This paper tracks how a policy recommended by management consultants becomes embedded as an integral part of leadership practice. It explores the launch of the concept of “talent management” by McKinsey & Company and how it becomes adopted as part of expected leadership practices in the English National Health Service. The use of Management Consultants globally has increased exponentially, and the paper considers this phenomenon and the ways in which management consultant advice influences public sector leadership and practice at local level.

A case study approach is adopted, focussing on the introduction of the concept of talent management into the English NHS, following the wider emergence of the concept through influential reports published by McKinsey & Company in the late 1990s. An analysis of the emergence of the concept is conducted drawing on this series of reports and the adoption of talent management policies and practices by the English government's Department of Health.

These influential reports by the management consultancy firm, McKinsey & Company, constituted an urgent need for this newly identified concept of talent management and the secrecy surrounding its reception. It is this mystery surrounding the decisions about a talent management strategy in the NHS and the concealment of decisions behind closed doors, which leads us to offer a theory of management consultants' influence on leaders as one of performative seduction.

Management consultancy is a vast business whose influence reaches deeply into public and private sector organisations around the world. Understanding of the variegated policies and practices that constitute contemporary modes of governance therefore requires comprehension of management consultants' role within those policies and practices. This paper argues that management consultants influence public sector leadership through insertion of their products into definitions of, and performative constitution of, local level leadership.

The purpose of this paper is to discuss the nature and extent of violent practice in the motorcycle underworld. It does this by considering the murder of Gerry Tobin, and then uses the biography of the founding member of the Hell’s Angels motorcycle club (HAMC) for a critical analysis. The authors are interested in understanding the role of masculine honour and collective identity, and its influences in relation to violence – namely, fatal violence in the motorcycle underworld. The authors argue that motorcycle gangs are extreme examples of what Hall (2012) considers “criminal undertakers” – individuals who take “special liberties” often as a last resort.

The methodological approach seeks to analyse the paradigm of “masculine honour”, and how the Outlaws MC (OMC) applied this notion when executing the seemingly senseless murder of Gerry Tobin. So too, the author triangulate these findings by critically analysing the biography of the founding member of the Californian chapter of the HAMC – Sonny Barger. Further to this, a case study inevitably offers “constraints and opportunities” (Easton, 2010, p. 119). Through the process of triangulation, which is a method that utilises “multiple sources of data”, the researcher can be confident that the truth is being “conveyed as truthfully as possible” (Merriam, 1995, p. 54).

What is clear within the OB worldview is that it can only be a male dominant ideology, with no allowance for female interference (Wolf, 2008). Thus, Messerschmidt’s (1993) notion of “hegemonic masculinity” fits the male dominated subcultures of the HAMC and OMC, which therefore provides the clubs with “exclusive” masculine identities (Wolf, 2008). For organisations like the HAMC, retaliation is perceived as an alternative form of criminal justice that is compulsory to undertake in order to defend their status of honour and masculinity.

Based on our understanding, this is the first critical think piece that explores a UK case of homicide within the context of the motorcycle underworld. It also provides a comprehensive understanding of violent practice with the motorcycle underworld from criminological and sociological perspectives. This paper will inform readers about an overlooked and under researched underworld culture.

Investigates the differences in protocols between arbitral tribunals and courts, with particular emphasis on US, Greek and English law. Gives examples of each country and its way of using the law in specific circumstances, and shows the variations therein. Sums up that arbitration is much the better way to gok as it avoids delays and expenses, plus the vexation/frustration of normal litigation. Concludes that the US and Greek constitutions and common law tradition in England appear to allow involved parties to choose their own judge, who can thus be an arbitrator. Discusses e‐commerce and speculates on this for the future.

ANOTHER Annual Meeting has come and gone. It was scarcely to be expected that the meeting at Bradford would be a record in the number of members attending, seeing that it is only three years ago since the Association met in the neighbouring city of Leeds, and that Bradford cannot boast either the historical associations or the architectural and scenic setting of many other towns. For the most part therefore the members who did attend, attended because they were interested in the serious rather than the entertainment or excursion side of the gathering, which was so far perhaps to the advantage of the meetings and discussions. Nevertheless, the actual number of those present—about two hundred—was quite satisfactory, and none, we are assured, even if the local functions were the main or an equal element of attraction, could possibly have regretted their visit to the metropolis of the worsted trade. Fortunately the weather was all that could be desired, and under the bright sunshine Bradford looked its best, many members, who expected doubtless to find a grey, depressing city of factories, being pleasingly disappointed with the fine views and width of open and green country quite close at hand.

The Equal Pay Act 1970 (which came into operation on 29 December 1975) provides for an “equality clause” to be written into all contracts of employment. S.1(2) (a) of the 1970 Act (which has been amended by the Sex Discrimination Act 1975) provides: