Md Mahfuz Ashraf, Mohammed Abdur Razzaque, Siaw-Teng Liaw, Pradeep Kumar Ray and Md Rashadul Hasan
Despite its immense potentials as a sustainable and innovative means to solve specific social problems, the basic concept of the social business model (SBM) advanced by Professor…
Abstract
Purpose
Despite its immense potentials as a sustainable and innovative means to solve specific social problems, the basic concept of the social business model (SBM) advanced by Professor Muhammad Yunus remains unclear to many. There exists no literature that objectively compares this model from empowerment and economic growth perspectives with other seemingly similar concepts, such as social enterprise, non-governmental organization (NGO) and corporate social responsibility. Although many NGOs have been showing increasing interest towards the adoption of the SBM to minimize social problems sustainably, lack of conceptual clarity of the model limits the scope of its adoption in addressing social issues. The paper aims to discuss these issues.
Design/methodology/approach
This study is based on a systematic search, analysis and review of literature. It has made use of narrative synthesis of relevant literature on a diverse range of socially oriented models, frameworks and interventions.
Findings
This study identified five key aspects of social business, namely: business’s mission and outcomes, characteristics, operation, resource utilization and environmental considerations. Based on these five key aspects one may like to infer that unlike other social interventions, the alignment of SBM is specific to empowerment of disadvantaged people leading to sustainable economic growth. Analyzing a range of social business interventions in a developing country, Bangladesh, through the lens five key aspects demonstrates that social business is the most efficient way to sustainably maximize the social benefits and minimize specific social issues poverty of the people affected.
Originality/value
This study discusses the scopes of adopting SBM for the socially responsible organizations for sustainable empowerment and economic growth in emerging economies.
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Mahfuz Ashraf, Helena Grunfeld, Md. Rakibul Hoque and Khorshed Alam
Information and communication technologies (ICTs) have received much attention as a tool for development for several decades. One way in which ICTs were introduced in developing…
Abstract
Purpose
Information and communication technologies (ICTs) have received much attention as a tool for development for several decades. One way in which ICTs were introduced in developing countries, particularly prior to the advent of smartphones, was through shared access and information centres. Many of these were established as pilots, but were unable to operate without external funding and were often declared failures. And some of them probably were, particularly those that focussed exclusively on ICT as a technology, rather than on how the centres could contribute to improving livelihoods. The purpose of this paper is to explore how some centres, namely “Bangladesh Rural Advancement Committee (BRAC) Gonokendra” in three villages of Bangladesh, influenced socio-economic development.
Design/methodology/approach
This study was informed by the Heeks and Molla’s extended information chain model and Sen’s “development as freedom”. The field study was undertaken in three BRAC Gonokendras located in different villages in rural Bangladesh.
Findings
While the authors found that the centres contributed to socio-economic development, this contribution was limited by social constraints, hindering the well-being of individuals and families. Addressing social constraints thus remains a challenge in order for ICTs to contribute to development.
Originality/value
The extended framework to investigate ICT-led socio-economic development implies that ICT as a catalyst can promote development at micro/community level only by simultaneously addressing social constraints.
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Mohammad Ali Fallah and Ali Heidari
This study aims to review the existing literature on corporate-level strategy to develop a conceptual framework of the headquarters’ roles as well as situational factors…
Abstract
Purpose
This study aims to review the existing literature on corporate-level strategy to develop a conceptual framework of the headquarters’ roles as well as situational factors influencing them.
Design/methodology/approach
The systematic review is conducted. Accordingly, 598 studies (published from 1962–2018) were extracted from three databases (ProQuest, EBSCO and Web of Science). Then, after screening and ensuring the quality by the TAPUPAS checklist, 53 articles were systematically analyzed by manual coding method.
Findings
In total, 31 interventions in the form of four roles, namely, “value creation,” “value reduction,” “portfolio management“ and “loss prevent“ were identified for headquarters (HQ). Furthermore, four influencing situational factors distinguish “business characteristics,” “headquarters characteristics,” “corporate company characteristics” and “characteristic of the HQ-subsidiary relationships.”
Originality/value
The value of this research can be outlined as: mapping the cutting edge on the topic and systematizes the current knowledge; presenting an integrative, unique conceptual framework of HQs’ roles and influences, and particularly, of situational factors that determine the consequents of the interventions; and producing practical insights for corporate parent managers considering the situational factors influencing HQs’ roles and influences in managing their business portfolio successfully.
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Jude Edeigba and Chris Arasanmi
This study aims to examine the determinants of small and medium enterprises (SMEs) sustainability practices in New Zealand from the triple bottom line (3BL) perspective. Unlike…
Abstract
Purpose
This study aims to examine the determinants of small and medium enterprises (SMEs) sustainability practices in New Zealand from the triple bottom line (3BL) perspective. Unlike large companies and government agencies whose sustainability practices are driven by regulations and attempts to legitimise business operations, little is known about the drivers of SMEs’ sustainability practices.
Design/methodology/approach
A cross-sectional survey approach was adopted for the data collection. The analysis was mainly descriptive, while the covariates’ effects were measured based on partial least squares structural equation modelling.
Findings
This paper identified that SMEs’ 3BL practices are significantly influenced by local bylaws, voluntary adoption of 3BL operational policies and company size. This paper finds that the SMEs’ industry type is not statistically significant as a determinant of their 3BL practices. This implies that regulation and operational policies increase sustainability practices in the SME sector.
Practical implications
These findings provide insights to SMEs’ managers on the importance of sustainability policies adoption and bylaws. Government departments and local government councils could adopt the findings in developing regulatory policies that support SMEs’ 3BL.
Social implications
This study provides support for economically, environmentally and socially sustainable business practices amongst SMEs.
Originality/value
A dearth of studies on SMEs sustainability practices exists in the extant literature, particularly in New Zealand. The study focusses on SMEs sustainability in the viewpoint of 3BL practices based on an empirical analysis.
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Amani Gration Tegambwage and Pendo Shukrani Kasoga
The purpose of this study is to investigate the moderation effects of religiosity in the relationship between service quality (SQ), customer satisfaction (CS), relationship…
Abstract
Purpose
The purpose of this study is to investigate the moderation effects of religiosity in the relationship between service quality (SQ), customer satisfaction (CS), relationship quality (RQ) and Islamic banking (IB) loyalty in a non-Islamic country.
Design/methodology/approach
This study used a quantitative approach and a cross-sectional research design. The data was collected by a closed-ended questionnaire from a systematic sample of 267 customers of full-fledged Islamic banks in Tanzania. Structural equation modeling and regression analysis techniques were used to analyze the data.
Findings
Results indicate that religiosity is a significant (p < 0.05) moderator of the relationship between SQ and loyalty (β = 0.176), and between CS and loyalty (β = 0.263). However, religiosity sharpens the impact of CS on loyalty (β increases from 0.170 to 0.263, p < 0.05) and does not sharpen the impact of SQ on loyalty (β decreases from 0.338 to 0.176, p < 0.05). The results further indicate that religiosity is not a significant moderator (p > 0.05) in the link between RQ and loyalty (β = −0.112).
Research limitations/implications
This study used only full-fledged Islamic banks in Tanzania. Therefore, future research could be undertaken by including conventional banks that have introduced an IB window.
Practical implications
To build and maintain a loyal customer base, Islamic banks should take advantage of religiosity by providing a wide range of Sharia-based products and services that truly distinguish them from conventional banks. Accordingly, policymakers should establish an appropriate legal framework to enable Islamic banks to leverage religiosity to sharpen the impact of CS on loyalty and hence maintain loyalty in non-Islamic countries like Tanzania.
Originality/value
This study proposes and validates the theoretical model of loyalty in IB by showing the role of religiosity as a moderator in a non-Islamic country. This knowledge strengthens the overall understanding of loyalty in IB. To the best of the authors’ knowledge, this study is the first to examine the moderation effects of religiosity in the link between RQ and loyalty, and thus between SQ, CS, RQ and loyalty in a single study.
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Studies Ghazzali’s and Kant’s metaphysical epistemologies in comparative perspectives to bring out their consequences on the central issue of unification of knowledge. Addresses…
Abstract
Studies Ghazzali’s and Kant’s metaphysical epistemologies in comparative perspectives to bring out their consequences on the central issue of unification of knowledge. Addresses the problem posed by either of these epistemologies towards unifying knowledge. Shows the central issue of reality as a universal is to be premissed in unification, which is in turn explained to be the direct function of interaction and creative evolution from lower to higher levels of certainty. Shows the unification epistemology to be uniquely premissed in the Qur’anic roots of Oneness of God. Explains this concept substantively in analytical terms. Thus the concept of unification of knowledge means the circular continuity by evolution of the interactions and integration that occur by linkages between the purely a priori and the purely a posteriori domains. This is also meant to convey the phenomenon of epistemic‐ontic continuity of the process towards comprehension and the resulting materiality of forms that subsequently reinforce newer levels of comprehensions. Unification takes place in the plane of such interlinkages, complementarity and convergence or integration. Invokes the problem of unification of knowledge in the contrasting modes of all the three cases, namely Ghazzali, Kant and the unification epistemology, to address the issues of moral market transformation taken up in the midst of human sustainability. Discusses some contemporary issues relating to globalization, economic interlinkages and evolution for world development, in light of the topic of moral market transformation and sustainability. Studies both of these analytically in the unification epistemology paradigm in contrast to the consequences implicative of Ghazzali’s and Kant’s epistemologies.
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There are the interesting words of Myrdal in respect of the universality and commonness of what a scientific problem means:From then on more definitely I came to see that in…
Abstract
There are the interesting words of Myrdal in respect of the universality and commonness of what a scientific problem means:From then on more definitely I came to see that in reality there are no economic, sociological, psychological problems, but just problems and they are all mixed and composite. In research the only permissible demarcation is between relevant and irrelevant conditions. The problems are regularly also political and have moreover to be seen in historical perspective. (Myrdal, 1979, p. 106)