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This paper sets out to examine the factors that influence Spanish manufacturing and service firms to cooperate with universities on R&D.

A LOGIT regression model is used to verify the importance of certain variables, selected and constructed according to the literature review, to the decision to cooperate with universities. An empirical study is carried out using data from the Spanish 2000 Community Innovation Survey (CIS). The sample of study is 3,964 innovative manufacturing and service firms.

Firm size, spillovers, R&D intensity and operating costs influence both manufacturing and service firms in the same way in their decision to cooperate with universities on R&D activities. However, the variables relating to strategic and legal protection of innovations, as well as belonging to a foreign group have been shown to affect manufacturing and service companies differently.

The analysis of the cooperation decision from the transaction cost economics approach is limited to operational costs and risks because of the type of data supplied by the CIS. A second limitation relates to the inability to use more recent data as, to date, the only CIS microdata published are from the year 2000.

The empirical results allow one to identify the characteristics of Spanish manufacturing and service firms that cooperate with universities.

The paper has explored the differences between manufacturing and service companies relating to the determinants of establishing R&D cooperation agreements with universities.

The purpose of this paper is to analyze the existence of complementarity between innovation activities (internal innovation, external innovation and cooperative R&D), as well as their impact on firms' innovation performance.

Drawing on the Third Community Innovation Survey (CIS‐3) for Spain, a multiple regression model is used to study the existence of complementarity between innovation activities and their impact on innovation performance. The sample for the study is 3,964 innovative firms.

First of all, the empirical results propose that the complementarity appears only between internal innovation and either external or cooperative innovation – but not with both together, which is in‐line with the “absorption capacity” notion. Second, the use of external and cooperation innovation in isolation does not yield positive effects on innovation performance. This finding contradicts the substitution argument and supports the absorptive capacity argument. Finally, innovation strategies do not seem to be dissimilar between industries.

The main limitation of the paper is the use of cross‐section data, which implies less robust results as an empirical test.

The empirical results allow the authors to recommend company managers and public administration officials to improve and support internal innovation. These activities should be combined with the high levels of external acquisitions that Spanish firms have in order to increase their innovation performance as the absorption capacity theory and this paper's empirical results suggest.

The first contribution of the paper is the inclusion of the third form of innovation: cooperation. The second contribution refers to the inclusion of the service sector in the authors' sample.

The paper aims to examine the differences between manufacturing and service sector firms regarding the determining factors for the decision to cooperate with research institutions to perform R&D activities. The second key contribution provided is the identification of institutional cooperation profiles, based on the determining variables of institutional cooperation.

On the one hand, drawing on the Community Innovation Survey for Spain, a Logit Regression Model is used to study the determining factors for institutional cooperation decision. On the other hand, in order to identify institutional cooperation profiles a confirmatory analysis was carried out applying the cluster methodology.

The empirical study confirms that the differences are fundamentally related to transaction cost theory and resource‐based view with respect to the costs. Specifically, these theories' proposal dealing with the variable cost is not empirically confirmed for firms in the service sector.

The principal limitation of this paper derives from the data available, which made it impossible to extend the research to cover a longer time period and affected the manner in which some variables were constructed.

The main implication of the paper can be understood in terms of managerial implications due to the importance of the institutional cooperation on R&D as an innovation management decision. Along this line, the results of the study indicate the existence of various options associated with the active posture on institutional cooperation.

The contribution of the paper is the identification of institutional cooperation profiles, based on the determining variables of cooperation with institutions on R&D activities as well as the identification of the differences between manufacturers and services related to them.

The purpose of this paper is to examine the factors that influence innovative firms in the manufacturing and service sectors in Spain to cooperate with research institutions in their innovation activities, and to examine the differences between types of firm.

A literature review is used to identify variables likely to influence a decision to cooperate with research institutions. A logit regression model is then used to verify the importance of those variables. The empirical study was carried out using 2,000 Spanish community innovation survey data. The study sample was 3,964 innovative service and manufacturing firms.

It is found that spillovers, R&D intensity, costs, risks and alternative cooperation strategies influence both manufacturing and service firms in the same way in their decision to cooperate with research institutions in R&D. However, the variables relating to firm size, being part of a larger group of companies and type of innovation were shown to affect manufacturing and service companies differently.

There was no control over the possible bias introduced into the study by not including firms that were not innovative. The variables included in the study were constrained by the availability of information supplied by the Technological Innovation Survey. And finally, the comparative study of innovative behaviour in manufacturing and services is exploratory in nature.

The empirical results make it possible to identify a profile of the Spanish manufacturing and service firms that cooperate with research institutions.

This paper is original in exploring the differences between manufacturing and service firms in relation to the determinants of establishing institutional cooperation in R&D.

The purpose of this paper is to empirically test a research model exploring the complex links between internal and external manufacturing flexibility capabilities (IF and EF) and competitive advantage (CA).

A survey approach with responses from 266 Spanish manufacturing firms from different industries was used. Structural equation modelling and SPSS macro PROCESS were used to test the hypotheses.

Manufacturing flexibility (MF) is a dual-dimensional concept composed by IF and EF, which are complementary and hierarchical in its development. Contrary to previous assumptions, IF does not always express its final competitive effect through EF, which only partially mediates the IF–CA relationship. Thus, IF and EF independently can positively enhance a firm's CA, being the direct effect of the IF being stronger than EF.

This study offers practical insights supporting a guide for prioritising flexibility capabilities through the holistic MF implementation, thus assisting managers wishing to formulate MF strategies seeking efficiency and customer value advantages relative to competitors.

The main novelty of this work is to explore for the first time the direct and indirect role of IF on CA, enlarging the assumptions of the flexibility funnel framework (FFF) and the strategic view of MF. The study is also unique due to both the depth and breadth of the investigation of the basis of the use of resource-based theory (RBT) and by employing a recent and comprehensive MF conceptual systematisation to guide the measurement approach.

The implementation of business excellence models is becoming a key competitive priority for companies, but the type of results they obtain by implementing such models and the importance of such results remain open issues. The purpose of this paper is to clarify the results obtained by companies that implement the European Foundation for Quality Management (EFQM) excellence model, with a focus on their importance and nature.

An empirical study was conducted in 68 Spanish firms that were immersed in the process of implementing EFQM. The methodology consists of a descriptive analysis and factor analysis in order to determine which groups of results are the most important. Finally, clusters of firms are analyzed to establish their profile in relation to these groups, using cluster analysis.

This study shows that the main results of the implementation of EFQM are an improvement in the external image of the company and an increased efficiency of internal processes. In addition, the results can be grouped into internal results, human resources results and economic results, with the first group being the most important. Finally, the results show that there are three groups of firms, categorized according to their results orientation: highly results-oriented, moderately results-oriented and minimally results-oriented.

Companies are in a better position to anticipate and solve the problems that may arise during the implementation process if they understand the results of the implementation of EFQM, along with the motivations for and barriers to the implementation. Also, this research shows that the bodies promoting and motivating quality should make a special effort to emphasize the importance of non-financial results in companies that implement EFQM.

This paper extends the knowledge in the field of business excellence models by developing an instrument to measure implementation results from the perspective of quality managers who were specifically appointed to lead the implementation of the EFQM excellence model in companies.

The purpose of this paper is to contribute to the understanding of the factors that influence small to medium-sized family enterprises (SMFEs) innovation decision.

This paper utilises an original data set of 73 SMFEs employing 5-249 people to run binomial logistic regression model which considers the joint effect of both internal and external factors.

The results confirm, on the one hand, a significant and positive relationship between the long chief executive officer (CEO) tenure, the prospector and analyser strategic orientation, and the innovation decision in the Spanish family firms. On the other hand, the results confirm a significant and negative relationship between the risk taking, the cost of innovation, the lack of qualified personnel, a customer indifference towards innovation, and the innovation decision in the Spanish SMFEs.

The results contribute to the development of theoretical and knowledge bases, as well as offering results that will be of interest to research and policy communities. The results are limited to a small sample size, single survey, using cross-sectional data.

The findings have a bearing on business innovation strategy for policy makers. The results suggest that policy measures that promote long CEO tenures, and the prospector and analyser strategic orientation may have the greatest impact in terms of helping to facilitate innovation decision.

A novel feature of the model is the consideration of the joint effect of both internal and external factors in SMFEs.

For most manufacturing firms, technological innovations are usually the key strategies to gain their competitive advantages. However, competing strategically through service provision is becoming an important strategy for most industries. A growing demand for packaged product and service delivery is blurring the traditional boundaries between manufacturing and service firms. This trend is called “servitization.” Prior research had different perspectives on the relationship between technological innovations and servitization. Some argued that as servitization exerts the innovative convergence of products and services, the possession of appropriate readiness and absorption capacity through technological innovations for a manufacturing firm is critical to the success of servitization. In contrast, some argued that the knowledge gained from developing technological innovations cannot be applied to the creation of services due to the fundamental difference between technology and service. These contradicting arguments motivated the authors to study the relationship between technological innovations and servitization a step further. The paper aims to discuss these issues.

To address the research gap, the authors conducted an empirical study based on the large-scale samples from the second Taiwan Community Innovation Survey (Taiwan CIS). A multivariate logistic regression model was applied in the research.

The authors found that different types of technological innovations, namely product innovation and process innovation, have different impacts on servitization. The innovativeness level of the technological innovation moderates the relationship between technological innovation and servitization. Based on the above findings, this research specifically explains the causes of the contradictory results of the prior research.

The values of this research are twofold. Its academic contribution rests on bridging the literature of innovation and servitization, and on providing a model to clarify the relationships among technological innovation type, level of innovativeness and servitization. Its practical contribution lies in its establishment of a guideline that illuminates manufacturing firms reinforcing service delivery through their existing technological innovation trajectory.

To better understand the emergence of small-scale entrepreneurial firms in the under-researched transition economy of Cuba.

Given the scarcity of reliable publicly available information and restrictions on private data collection in Cuba, in-depth interviews were conducted with a panel of small-scale entrepreneurs at three different points in time. Evolutions are analyzed over this period.

Family can overcome institutional constraints by helping the entrepreneur deal with market and social obstacles. Despite the absence of a supportive entrepreneurial ecosystem, these new entrepreneurs and their families have been able to transform longstanding passive attitudes into positive steps to set up new small-scale ventures in a country facing unprecedented internal and external challenges.

A new conceptual model of family support for entrepreneurship in transition economies is presented. The findings lend weight to institutional theory on overcoming constraints in emerging markets and extend the theory of family entrepreneurship to new transition economies.

The purpose of this paper is to analyze the effects of obstacles and institutional factors on the cooperation for innovation. The collaboration between different types of organizations has been seen as a strategy that allows the firms to obtain reciprocal benefits, and that incentivises innovation. However, following D’Este et al. (2012) and Antonioli et al. (2017), the authors assume that the decision to cooperate is perceived as a strategy to overcome the obstacles and barriers of the innovation process.

The authors analyze these questions in the frame of the PITEC-2013 data that covers the period 2012–2013 and includes 5,461 Spanish innovative companies.

The results support that an important drive for the firm’s cooperation is to overcome the obstacles of the innovation process. Moreover, the type of partner for cooperation is influenced by the different perception that those companies have on the obstacles to innovation. Additionally, results contribute to the regional literature with new empirical evidence to characterize regions in terms of innovation. Such factors shed new light about the intensity of regional innovation and variables of the cooperation pattern.

Considering that a fourth of the Spanish companies develop technological cooperation agreements (PITEC, 2013), it is still observed that the level of cooperation and their results are lower with respect to other countries in the environment, therefore to analyze the role of cooperation agreements, evaluating the factors that characterize the dynamics of these agreements, is a critical research question for the Spanish economy.