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Article
Publication date: 1 April 1995

MARC EGERTON

This paper seeks to analyse the work of data gathering and to direct attention to some aspects of the exercise which might not be appreciated at all limes by the consultant, or…

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Abstract

This paper seeks to analyse the work of data gathering and to direct attention to some aspects of the exercise which might not be appreciated at all limes by the consultant, or even, occasionally, by a regulatory inspector. Nine aspects of ‘the fact find’ are addressed in detail: — the role of the fact find — whether or not the client should sign the fact find — whether or not recommendations should be signed by the client — the design of the fact find — verification of the fact find — specialist situations — the Data Protection Act — fact finding computerised systems — pension transfers and opt outs.

Details

Journal of Financial Regulation and Compliance, vol. 3 no. 4
Type: Research Article
ISSN: 1358-1988

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Article
Publication date: 1 February 2003

David Tonks and Marc Farr

The general context for this paper is access to higher education (HE) in the UK but the particular concern is participation. An important distinction is drawn between access and…

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Abstract

The general context for this paper is access to higher education (HE) in the UK but the particular concern is participation. An important distinction is drawn between access and participation. The heterogeneous characteristics of HE and the complex choice processes of applicants mean that a finer level of description and analysis is required which goes beyond aggregate measures of access and examines the extent and the nature of participation. Equality of opportunity provides the underpinning for this paper, access to HE is the starting point, the focus is on participation and the approach is empirical and pragmatic. In 2002, the target for access to UK HE was set at 50 percent, which requires attention to shift from broad measures of access towards detailed measures of participation; particularly when the agenda is one of social inclusion, and when certain groups within society are still significantly under‐represented and disadvantaged at the level of participation.

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International Journal of Educational Management, vol. 17 no. 1
Type: Research Article
ISSN: 0951-354X

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Article
Publication date: 1 December 1960

NOT for a long time have books and libraries featured in the correspondence columns of The Times and other newspapers as regularly as they have in 1960. Earlier in the year Sir…

32

Abstract

NOT for a long time have books and libraries featured in the correspondence columns of The Times and other newspapers as regularly as they have in 1960. Earlier in the year Sir Alan Herbert's lending rights' scheme had a good run, and we have clearly not yet heard the last of it. Indeed, a Private Member's bill on the subject is to have its second reading in Parliament on December 9th. More recently, the Herbert proposals have had a by‐product in the shape of bound paperbacks, and a correspondence ensued which culminated in Sir Allen Lane's fifth‐of‐November firework banning hard‐covered Penguins for library use.

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New Library World, vol. 62 no. 6
Type: Research Article
ISSN: 0307-4803

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Article
Publication date: 3 November 2014

Naomi Wangari Mwai, Joseph Kiplang’at and David Gichoya

The aim of this paper is to establish how resource dependency theory (RDT) and transaction cost theory (TCT) can inform decisions to outsource ICT services by public university…

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Abstract

Purpose

The aim of this paper is to establish how resource dependency theory (RDT) and transaction cost theory (TCT) can inform decisions to outsource ICT services by public university libraries in Kenya.

Design/methodology/approach

The study adopted a multiple case study strategy in four selected public universities libraries in Kenya. Purposive sampling was used to identify respondents and data collection was done using a semi-structured interview schedule.

Findings

The study highlights how RDT and TCT theoretical perspectives illuminate some of the reasons, and problems associated with Information and Communications Technology outsourcing in Libraries. The paper concludes with recommendations and the way forward.

Research limitations/implications

The study was limited to the outsourcing of information technology services in four public university libraries in Kenya, namely, Kenyatta University (KU) in Kahawa, Nairobi; Moi University (MU) in Eldoret; University of Nairobi (UON) in Nairobi; and Jomo Kenyatta University of Agriculture and Technology (JKUAT) in Juja, Thika. This being a qualitative study (and taking into consideration the subjective views where bias could occur), the researchers ensured that the research was reliable by recording and taking notes during the interviews and by using peer-debriefing and professionals in the field to ascertain their views.

Practical implications

The paper provides practical insights into outsourcing of Information Technology (IT) services in Public University libraries and information centres in Kenya. This study is useful for university libraries, information professionals, information communication technology professionals and university management.

Social implications

The implications of the study are that outsourcing needs to be guided by clear policies that are documented and communicated to all the stakeholders.

Originality/value

This research assesses IT outsourcing services in selected public academic libraries in Kenya.

Details

The Electronic Library, vol. 32 no. 6
Type: Research Article
ISSN: 0264-0473

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