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Article
Publication date: 17 December 2018

Timothy Kurannen Baaki, Mohamad Rizal Baharum and Azlan Shah Ali

This paper aims to explore current sustainable facilities management knowledge and practice, focussing specifically on sustainable waste management implementation in health-care…

677

Abstract

Purpose

This paper aims to explore current sustainable facilities management knowledge and practice, focussing specifically on sustainable waste management implementation in health-care facilities with an aim to conceptualize a framework for assessing performance and impact of successful implementation of safe and sustainable health-care waste management on health-care provision.

Design/methodology/approach

This paper used a review of existing literature in relation to health-care waste management in the context of sustainable facilities management and facilities management performance and forms a basis for further research.

Findings

The growing significance of the strategic role of facilities management is established. Building on this recognition, a conceptual framework for assessing both implementation of sustainable facilities management practice in the context of waste management in health-care facilities and its impact on health-care provision is proposed.

Originality/value

This paper conceptualizes a framework for optimizing safe and sustainable waste management implementation in health-care facilities and assessing its impact on the bottom-line of health-care provision.

Details

Journal of Facilities Management, vol. 17 no. 1
Type: Research Article
ISSN: 1472-5967

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Article
Publication date: 31 January 2025

Konstantinos Karanasios

Sustainable facilities management (SFM) research necessitates a sociotechnical system perspective as core organizations and facilities management (FM) suppliers are subject to…

16

Abstract

Purpose

Sustainable facilities management (SFM) research necessitates a sociotechnical system perspective as core organizations and facilities management (FM) suppliers are subject to multiple pressures while participating in buildings’ use, operation, and maintenance. The purpose of this study is to examine the SFM literature and improve understanding of factors that influence SFM practices using a sociotechnical transitions approach.

Design/methodology/approach

This study, first, examines facility management and sociotechnical system approaches to develop a framework that conceptualizes pressures and management processes that may impact the transition of FM practices to more sustainable ones. In a second step, the framework is combined with a systematic literature review of studies published between 2000 and 2023 to examine pressures applied to FM firms, explore responses and management processes and the evolution of FM practices, and identify research gaps.

Findings

The review findings indicate that the factors proposed by a sociotechnical system framework are examined in the SFM literature and that FM regimes acknowledged the applied pressures and responded by adapting their strategies, updating technical knowledge and capabilities, establishing new governance mechanisms, and modifying the industry identity and mindset.

Research limitations/implications

The review is limited to SFM literature between 2000 and 2023. An evolutionary sociotechnical system perspective of SFM practices necessitates context-specific research.

Originality/value

The study responds to the call for a sociotechnical system view of SFM and adds a sociotechnical transitions perspective to the development and evolution of SFM research. It organizes the current SFM literature, points to the need for context-specific research, and allows for the identification of future SFM research directions.

Details

Journal of Facilities Management , vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1472-5967

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Article
Publication date: 25 September 2009

M.R. Baharum and M. Pitt

The purpose of this paper is to consider how a facilities management (FM) organisation can strategically manage its intellectual capital with regard to environmental management…

2237

Abstract

Purpose

The purpose of this paper is to consider how a facilities management (FM) organisation can strategically manage its intellectual capital with regard to environmental management services and to suggest a conceptual strategy for determining FM intangible assets' competitiveness and performance.

Design/methodology/approach

This paper is based on a literature review of published work within the industry in relation to environmental issues and FM knowledge management, forming a basis for a further research paradigm.

Findings

Building on the resource‐based view of the FM organisation, the FM intellectual capital framework is referred to emphasize the significance of green strategy in its knowledge components.

Research limitations/implications

This paper emphasizes the importance of FM intellectual capital in achieving overall sustainability and profitability to an organisation. However, due to limitations of experience within the FM knowledge perspective, it will take a while before significant results can be provided in proof of this.

Practical implications

This paper establishes an imperative approach about FM knowledge capital capability to drive a greater environmental effectiveness and to reduce liability from a pertinent environmental directive.

Originality/value

This paper theoretically evaluates the importance of FM intangible assets to the development of environmental management by an FM firm.

Details

Journal of Facilities Management, vol. 7 no. 4
Type: Research Article
ISSN: 1472-5967

Keywords

Available. Open Access. Open Access
Article
Publication date: 7 March 2016

Kirsten Ramskov Galamba and Susanne Balslev Nielsen

Public facilities management (FM) is in the unique position of aligning building projects and FM with the policies of sustainable development at societal level. However…

3690

Abstract

Purpose

Public facilities management (FM) is in the unique position of aligning building projects and FM with the policies of sustainable development at societal level. However, sustainable facilities management (SFM) is an emergent profession, and there is a need to build a code of conduct for SFM in FM organisations. The purpose is to develop and test a workshop based concept for collective building of capabilities targeting in-house FM organisations, in particular public in-house FM organisations.

Design/methodology/approach

This research explores the role of public facilities managers and examines how an empowerment process can help FM employees develop collective competences for SFM. The methodologies used are literature review, and a 3–year-long action research process in the Danish local authority, Albertslund, which is internationally recognised for its innovative and green profile.

Findings

This paper describes the phenomenon of public SFM imbedded in societal steering paradigms and suggests a framework for a sustainable FM code of conduct. The suggested “Next generation SFM code of conduct” support the employees in taking a proactive strategic position in which translation between politics, strategy, tactics and daily practice becomes the basis for prioritisation and decision-making. The capabilities needed is FM knowledge (including FM know-how, understanding of technologies for sustainability and public governance); it is the FM code of conduct, and it is control of own practice to be obtained through strategies and planning, collaboration and education.

Research limitations/implications

This study is based on findings in a single local authority, why the findings are primary valid for concept development to be further developed and tested. However, the local authority of Albertslund is recognised as a front runner in green FM, why this case, compare to other cases, represents a relatively mature thinking in terms of FM contribution to sustainability at societal level. When this FM organisation express a need for developing collective competences for sustainability in FM, it can be assumed that less mature FM organisations needs it even more. The findings seem relevant beyond public FM organisations.

Practical implications

The produced framework for a sustainable FM code of conduct is useful for educational purposes as well as for strategic decision about FM organisations collective competence profile. The use of workshops for the building of collective competences might be useful for many other organisations and not only public FM organisations.

Social implications

Public FM organisations manage significant shares of existing buildings and can be a driver for societal change if they have the capabilities. This paper provides an answer to how these collective capabilities can be build within an organisational development process, through dialogue and collective reflections.

Originality/value

This paper is a pioneer in understanding the capabilities needed in FM organisations to take leadership in an integration of sustainability in FM processes.

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Article
Publication date: 1 July 2014

Dubem I. Ikediashi, Stephen O. Ogunlana and Anthony O. Ujene

The purpose of this paper is to investigate the state of sustainable facilities management (FM) practice in Nigeria particularly, as it relates to the sustainability policy and…

954

Abstract

Purpose

The purpose of this paper is to investigate the state of sustainable facilities management (FM) practice in Nigeria particularly, as it relates to the sustainability policy and key drivers for sustainable FM practice among corporate organisations in Nigeria.

Design/methodology/approach

The paper relied on data derived from a survey of 58 respondents (facilities managers and other top managers who have FM portfolios) representing 58 corporate organisations registered with Nigeria’s corporate affairs commission and interview sections in a case-study setting with three interviewees representing three corporate establishments in Nigeria.

Findings

Findings identified health and safety, waste management and flexible working environment as the three main sustainability policy directions, in that order, while sustainability policy on biodiversity, urbanisation and forestation were the three least rated. Furthermore, the key drivers for sustainable FM practice are corporate image, job creation and waste reduction. Others are enhancing relation with stakeholders and reduction in energy consumption.

Originality/value

This paper provides empirical evidence on the state of sustainable FM practice in Nigeria as a way of contributing to the much needed body of knowledge on sustainability in general and sustainable FM practice in particular.

Details

Journal of Facilities Management, vol. 12 no. 3
Type: Research Article
ISSN: 1472-5967

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Article
Publication date: 10 June 2014

Marit Støre-Valen, Anne Kathrine Larssen and Svein Bjørberg

The purpose of this paper is to assess the status of the physical assets of Norwegian hospital facilities in terms of technical condition, building performance, usability and…

898

Abstract

Purpose

The purpose of this paper is to assess the status of the physical assets of Norwegian hospital facilities in terms of technical condition, building performance, usability and adaptability, thereby comprehending the main challenges for property management as part of facilities management (FM) within hospitals of the Norwegian Specialist Health-Care Services and permitting a discussion on a more strategic property management role.

Design/methodology/approach

The research is based on an action research approach using data collection from surveys, schemes and questionnaires, literature studies, documentation analysis and workshops with an active research team involvement with stakeholders. In-depth interviews were undertaken with owner representatives, property management representatives and health-care deliverers, and a GAP analysis allowed a study of the quality of property management (as part of the FM).

Findings

A severe technical backlog was documented together with a strong demand for structural upgrading, which was roughly estimated to be approximately 30-35 billion NOK in 2012 (3.75-4.4 billion euros). Improvements are necessary in all areas of FM delivery within limited economic frameworks, even though several examples of good property management (as part of FM delivery) were found. A gap exists between the general strategy concerning hospital assets and the property management role, particularly with regard to the translation of change in user needs into changed facilities. A need for an increasing professionalization of the role is pressing, turning attention from operational costs and control to potential added value. This requires a shift of focus from the property manager in order to implement visions and goals for the health-care sector, which involves several actions such as an improved communication between stakeholders and technically improved skills, thus ensuring the recruitment and capability of property management staff and improved measurement processes.

Practical implications

This paper give two major recommendations: first, a stronger integration of the property management role as part of the FM delivery with the executive management of the Health Authorities and Regional and Local Health Trusts; and second, a nationally coordinated strategy for the development of property management in the Specialist Health-Care Services (called Strategic FM). The authors believe that developing a pool of competencies at the national level is necessary to develop the tools, methods and standardized measurements to enable a change in the use of the terms of added value and sustainability. Ultimately, this will enhance the assets of the health sector, and this paper suggests a model that allows for this development.

Originality/value

This paper shows a model for property management as a strategic role in a holistic process involving all stakeholders from both the bottom up and the top down. The authors believe this process will engage the stakeholders in agreeing upon a clear vision and set of goals for the health-care service assets.

Details

Journal of Health Organization and Management, vol. 28 no. 3
Type: Research Article
ISSN: 1477-7266

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Article
Publication date: 4 July 2016

Susanne Balslev Nielsen, Anna-Liisa Sarasoja and Kirsten Ramskov Galamba

Climate adaptation, energy efficiency, sustainable development and green growth are societal challenges for which the Facilities Management (FM) profession can develop solutions…

5393

Abstract

Purpose

Climate adaptation, energy efficiency, sustainable development and green growth are societal challenges for which the Facilities Management (FM) profession can develop solutions and make positive contributions on the organisational level and with societal-level effects. To base the emerging sub-discipline of sustainable facilities management (SFM) on research, an overview of current studies is needed. The purpose of this literature review is to provide exactly this overview.

Design/methodology/approach

This article identifies and examines current research studies on SFM through a comprehensive and systematic literature review. The literature review included screening of 85 identified scientific journals and almost 20,000 articles from the period of 2007-2012. Of the articles reviewed, 151 were identified as key articles and categorised according to topic.

Findings

The literature review indicated that the current research varies in focus, methodology and application of theory, and it was concluded that the current research primary addresses environmental sustainability, whereas the current research which takes an integrated strategic approach to SFM is limited. The article includes lists of reviewed journals and articles to support the further development of SFM in research and practice.

Research limitations/implications

The literature review includes literature from 2007 to 2012, to manage the analytical process within the project period. However, with the current categorisation and the access to the reviewed journals and articles, it is possible to continue with the latest literature.

Practical implications

The article provides an overview of theoretical and practical knowledge which can guide: how to document and measure the performance of building operations in terms of environmental, social and economical impacts? How to improve the sustainability performance of buildings? What are the potentials for and barriers to integrating sustainability into FM on strategic, tactical and operational levels?

Originality/value

The paper presents the most comprehensive literature study on SFM so far, and represents an important knowledge basis which is likely to become a key reference point for pioneers and scholars in the emerging sub-discipline of SFM.

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Article
Publication date: 13 April 2018

Christopher James Roberts, Erika Anneli Pärn, David John Edwards and Clinton Aigbavboa

Advancements in digital technologies have provided significant opportunities to improve the Architecture, Engineering, Construction and Owner-operated (AECO) sector’s performance…

1951

Abstract

Purpose

Advancements in digital technologies have provided significant opportunities to improve the Architecture, Engineering, Construction and Owner-operated (AECO) sector’s performance through superior data management, streamlined processes and cooperative working practices. However, whilst academic literature widely espouses these benefits during the design and construction phases of development, research suggests that the operational phase of a building’s lifecycle has yet to fully realise performance improvements available through the application of digital modelling technology. The purpose of this paper is to synthesise extant digital modelling, asset management and emergent digital asset management literature, to report upon the beneficial implications of digitalised asset management and identify obstacles hampering its adoption in industry.

Design/methodology/approach

A componential synthesis of future work reported upon in extant literature is organised into thematic categories that indicate potential research avenues and a trajectory for digital asset management research and practice.

Findings

Themes identified include: imprecise Building Information Modelling definitions; isolated software development; data interoperability; intellectual property and virtual property rights; and skills and training requirements. Notably, increased environmental performance also arose as a theme requiring further research but received considerably less academic coverage than the other obstacles identified.

Originality/value

The work presents a comprehensive review of digital technologies utilised within the AECO sector and as such provides utility to researchers, policy makers and practitioners to enhance their knowledge capabilities.

Details

International Journal of Building Pathology and Adaptation, vol. 36 no. 2
Type: Research Article
ISSN: 2398-4708

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Article
Publication date: 21 September 2012

Marit S. Valen and Nils O.E. Olsson

The purpose of this paper is to discuss to what extent the maturity of a professional facilities management (FM) organisation can add value to the owner by keeping their building…

645

Abstract

Purpose

The purpose of this paper is to discuss to what extent the maturity of a professional facilities management (FM) organisation can add value to the owner by keeping their building stock in good condition, functional and up to date in the long‐term. Are the Norwegian municipalities adding value in their building assets by applying a maintenance strategy? What are their strategies and how are they adding value to the end‐user? Is there any correlation between the maintenance strategy and the condition of the building stock?

Design/methodology/approach

Facilities management strategies and outcomes have been studied, in an attempt to map cause and effect related to the condition of buildings. A literature review of surveys and recent research has given input to a questionnaire that has been used in a survey of 31 Norwegian municipalities. Four municipalities were also given in‐depth interviews among key personnel of the FM unit of four municipalities. The authors have studied the effects of maintenance and how the indirect factors influence the maintenance.

Findings

Proper governance and political prioritization of maintenance and facilities management are found to have a positive correlation with good building condition. A long‐term objective and a strategy including a maintenance and management plan along with political commitment are key success factors for achieving a desired and sustainable standard of municipality buildings. It is difficult to document a correlation between maintenance expenses and building condition. This may be surprising, as it contradicts a general understanding in the FM sector. However, it also supports the assumption that building condition is influenced by a wide array of factors that interact with each other.

Practical implications

Establish a long‐term plan for the maintenance of the building portfolio, have a good overview of maintenance needs and user needs, clear strategy of how to develop the building portfolio according to user needs and ensure that the FM unit have good competence to do value driven maintenance.

Originality/value

The paper provides information about how 31 Norwegian municipalities are handling their building stock in terms of governance, condition state, maintenance and FM competence. The paper highlights the need for a change of mindset and asks: what are the strategies to have an upkeep and well developed building stock that adds value to user and owner? The success factor is highlighted to having a vision or policy of the properties that is followed up by conscious choices that prioritize actions to optimize available funding. This is useful in terms of communicating the consequences of lack of maintenance to politicians (owner representative).

Details

Journal of Facilities Management, vol. 10 no. 4
Type: Research Article
ISSN: 1472-5967

Keywords

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Article
Publication date: 6 August 2019

Yewande Adetoro Adewunmi, Anthony Alister, Bopape Phooko and Thabethe Nokukhanya

The purpose of this study is to examine at energy efficiency practices within the facilities management sector and barriers to adopting energy efficient strategies, it further…

509

Abstract

Purpose

The purpose of this study is to examine at energy efficiency practices within the facilities management sector and barriers to adopting energy efficient strategies, it further explored the factors that promote the employment of energy efficient practices.

Design/methodology/approach

The data were gathered by means of an electronic survey, administered to facilities managers in Johannesburg.

Findings

Energy efficient lighting is the most used energy efficiency practice. It further uncovered that occupant engagement and education is considered least, amongst current energy efficiency practices. This study revealed that the biggest barrier to the implementation of energy efficient facilities management practices was the cost implications of adopting FM strategies and rated the lowest were policies and regulations of energy efficiency standards. Cost reduction was the highest rated factor that promotes energy efficiency practices.

Practical implications

Occupants should be educated on energy efficiency through a change of their behaviours and also exposed to the benefits of using energy conservation measures. Management buy-in should be the goal of the facilities manager for the success of energy efficient practices.

Originality/value

This study is an encompassing study on energy efficiency where many aspects of energy efficiency and factors that promote energy efficiency were explored.

Details

Journal of Facilities Management , vol. 17 no. 4
Type: Research Article
ISSN: 1472-5967

Keywords

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