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These two statements summarise the debate about merit pay, insofar as there is one; unfortunately, to my mind the debate is so muted that the case for merit pay is going by default. It has become the conventional wisdom in the civil service, the nationalised industries, local government and academic life, and in most manual and many clerical jobs, that all on the same grade should be paid the same regardless of ability, effort, or potential. There is the possible variant that fixed increments may take the employee on a more‐or‐less unconditional progression from the minimum to the maximum of his own grade.

The purpose of this research was to investigate how Australian public libraries responded to the COVID-19 pandemic in terms of management, planning and communication. The study also investigated operational approaches to the development and implementation of new and adapted models of service and resource delivery.

Utilising a multiple qualitative case study approach, interviews were conducted with 15 Australian public library staff members at three library services – one inner-city, one regional and one remote. Inductive thematic analysis was employed to generate insights into the operations and management strategies employed during the COVID-19 crisis.

Findings suggest that public library managers performed admirably in the face of significant logistical, budgetary and regulatory challenges. Five key themes emerged to represent the ways in which public library leaders responded effectively to the crisis: resourcefulness, flexibility, presence, sensitivity and communication. Results also demonstrate the importance placed on library users’ welfare.

This research represents the first study to focus on the response of Australian public library managers to the significant challenges posed by the COVID-19 pandemic, and to identify the strategies employed by library leaders to respond effectively. In doing so this research provides valuable insights into how public library managers can prepare for future crises.

There are growing expectations that students graduating from health courses and current health professionals have some proficiency in using telehealth. However, there is limited accessibility to multidisciplinary-based material to meet this need. This paper describes the development of an online telehealth education resource using a co-design approach and the strengths and challenges of embedding authentic learning principles in an open-access online course with a broad target audience.

The authors first describe the co-design process of the course and discuss the pedagogy underpinning the course design. Then learner enrolment data is discussed to evidence uptake across key characteristics. Finally, the authors assess the efficacy of the co-design approach by analysing feedback collected from learners at the end of the course.

The course is structured across four modules and comprises interactive content, reflective tasks, case studies and purposefully developed digital material. Responses from the working group and from learner feedback indicate that the course is an authentic and relevant introduction to telehealth practice for both health students and current health professionals, despite some limitations.

This case study demonstrates the value of a co-design process and key learning design choices in online course development to meet the educational needs of learners from broad disciplinary backgrounds, in various stages of learning/understanding of telehealth and/or requiring a practice-based resource in the context of a rapidly changing policy environment.

‘Collaboration’ and ‘team’ are terms commonly used in literature related to the provision of health care, including rehabilitation. However, the complexity of the phenomena represented by these terms is often overlooked. ‘Collaboration’ is rarely defined, and ‘teams’ are often presented as easily identifiable and stable entities. Simplistic use of these terms often results in different aspects of interprofessional practice being researched and discussed without reference to the ‘messiness’ (the ambiguities and complexities) surrounding professional practice. As a consequence, health professionals may have difficulties in understanding the relevance of such research to their particular situations. This paper explores the complexities of the phenomenon of collaboration and the concept of team, with the aim of highlighting the benefits of researchers embracing rather than simplifying these phenomena. The paper reports on emerging models in action, which is one part of a wider research project exploring collaboration within rehabilitation teams. The research approach was informed by hermeneutic phenomenology. Insights gained through this project led to the development of two models: the first conceptualising collaboration in relation to domains of process, product and players; the other model proposing the notion of collaborative arenas. The model of collaborative arenas recognises the blurred boundaries and interrelated team memberships that occur in rehabilitation teams. Both models informed ongoing data collection and analysis for this research project and have potential to inform conceptualisation of teams and collaboration for other researchers.

The use of generative artificial intelligence (genAi) language models such as ChatGPT to write assignment text is well established. This paper aims to assess to what extent genAi can be used to obtain guidance on how to avoid detection when commissioning and submitting contract-written assignments and how workable the offered solutions are.

Although ChatGPT is programmed not to provide answers that are unethical or that may cause harm to people, ChatGPT’s can be prompted to answer with inverted moral valence, thereby supplying unethical answers. The authors tasked ChatGPT to generate 30 essays that discussed the benefits of submitting contract-written undergraduate assignments and outline the best ways of avoiding detection. The authors scored the likelihood that ChatGPT’s suggestions would be successful in avoiding detection by markers when submitting contract-written work.

While the majority of suggested strategies had a low chance of escaping detection, recommendations related to obscuring plagiarism and content blending as well as techniques related to distraction have a higher probability of remaining undetected. The authors conclude that ChatGPT can be used with success as a brainstorming tool to provide cheating advice, but that its success depends on the vigilance of the assignment markers and the cheating student’s ability to distinguish between genuinely viable options and those that appear to be workable but are not.

This paper is a novel application of making ChatGPT answer with inverted moral valence, simulating queries by students who may be intent on escaping detection when committing academic misconduct.

This paper seeks to look at the usage of the internet by students, academics and university administrators as part of their normal working day. It investigates whether access to computer facilities and the mode of study have any influence, or whether other factors need to be considered when providing services.

To assess this, the paper considers the diurnal nature of general internet usage in Australia, addresses the daily average internet use at various Australian universities, and considers how much the usage profile says about the student profile and student study habits.

Web usage is high at the start of the work day and then peaks at the end of the work period, with another slight peak by 7 p.m., presumably after the dinner period, representing those who come on‐line in the evening.

The analysis of the proxy usage of nine Australian universities has shown that the vast majority of usage in the Victorian and South Australian universities in the sample is limited to office hours with 81 per cent of all usage occurring during the standard working hours and flexi‐time period between 08:00 and 18:00 (72 per cent between 09:00 and 17:00).

This paper details a longitudinal study into the e‐mail habits of first year students at Charles Sturt University. This study is part of ongoing research investigating the factors and barriers that can influence the successfully adoption of technology into the learning environment. The findings from this study illustrate that e‐mail applications are very popular in terms of both useage as well as the high level of confidence that students exhibit. The survey identified two main areas that need to be addressed, namely the disadvantage of rural students in accessing e‐mail and second that male students tend not to be as frequent users of e‐mail compared to their female counterparts.

Birds are implicated in spoiling and decay of buildings, especially through their droppings. Pigeons are considered the main culprits, and several studies have examined the effects and chemistry of accumulations of droppings without evidence to the exact origins of the source of the excreta. The paper aims to discuss these issues.

This study reviews and summarises the state of knowledge with regard to the impact of bird excreta on buildings. It experimentally assesses the acidity of fresh pigeon excreta with different diets and examines the development of the acidity of the excreta after voiding.

Feral pigeons in urban settings are known to be fed by a range of foods. Urban food scraps-derived diets produce more acidic excreta than more natural diets such as seeds. This is a first study of its kind to examine the impact of a bird’s diet on the pH and thus the resulting (potential) decay of masonry.

This study showed that from a management’s perspective, pigeons that subsist entirely on human provided foods will be depositing more initially acidic faeces. If faecal accumulation occurs; then, mould and other bacteria quickly alter the chemistry from acidic towards basic, but the damage may already be done.

This paper is the first study of its kind to examine the effects of fresh pigeon droppings of known origin and age once voided from the intestine. This allows the authors to assess the impact during the first few days.

This paper seeks to examine the spatial patterns of student use of machines in each laboratory to whether there are underlying commonalities.

The research was carried out by assessing the user behaviour in 16 computer laboratories at a regional university in Australia.

The study found that computers within easy access to doors are disproportionately more used than computer that are further away, irrespective of other “incentive” such as windows, wall anchoring or security camera positioning.

This paper has implications for any division within a university environment responsible for the spatial positioning of computer in a student laboratory.

Previous research of the use of computer laboratories in schools and universities has focussed on educational issues. None of the studies so far have considered matters of situational territoriality and spatial patterning that govern human behaviour.

This paper details a longitudinal study into the data management practices of first year students at Charles Sturt University. This study is part of ongoing research investigating the factors and barriers that can influence the successful adoption of technology into the learning environment. The findings suggest that students are exhibiting poor data management skills and lack the understanding to recover from data loss situations.