C.N. LINDA FAN, M.H. CHRISTABEL HO and VINCENT NG
This paper proposes conducting extensive cross‐profession comparison regarding perceptions of various professionals towards professional ethics as the first step in professional…
Abstract
This paper proposes conducting extensive cross‐profession comparison regarding perceptions of various professionals towards professional ethics as the first step in professional ethics inquiry. The authors argue that concepts and perceptions of professional ethics result from the prolonged professional socialization process during both college/university and industry training. Differences in professional ethics conceptions both within and between professions can be ascribed to differences in training. For college/university training these differences may lie in varying professional course contents and arrangements, diverse educational professional development (CPD) courses offered by various professional institutions, codes of conduct drafted by professional institutions and corporations, personal work experience may account for these differences. However, this pluralist explanation of these differences is not the end of the inquiry, but rather explicitly points to the difficulty of resolving the conceptual array in professional ethics inquiry.
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Christabel M.F. Ho and Olugbenga Timo Oladinrin
Setting measurable criteria for implementing ethical codes is a pivotal issue in construction organizations. This paper aims to present an approach for evaluating ethical codes…
Abstract
Purpose
Setting measurable criteria for implementing ethical codes is a pivotal issue in construction organizations. This paper aims to present an approach for evaluating ethical codes implementation within an organization based on 30 indicators for effective implementation of codes of ethics, with the objective of enhancing employees’ ethical behaviour within the organization.
Design/methodology/approach
This study builds on a theoretical model that was developed using existing classification in the literature, including six processes of ethical codes implementation (process of: identification and removal of barriers, coding, internalization, enacting values, monitoring and accountability). The model was validated by applying partial least square structural equation modelling (PLS-SEM) estimation approach on questionnaire survey data which were collected from construction practitioners in Hong Kong. Fuzzy synthetic evaluation (FSE) analysis was adopted to assess the level of ethical code implementation.
Findings
The results of the PLS-SEM indicate a good model fit, and the model has a substantial predictive power and satisfactory model representation. Thus, the model is suitable for measuring or evaluating codes of ethics implementation within organization. The process of “enacting value” has the greatest influence on “ethical code implementation”. The results of FSE indicate that the overall level of implementation of ethical codes is high, but there are rooms for further improvement.
Research limitations/implications
The response to the self-assessment questionnaire used for measuring the extent of implementation is relatively low, but it was adequate for statistical analyses considering the fact that it represents the second stage of data collection in a longitudinal manner, and only the respondents who participated in the initial questionnaire survey were asked to participate. The essence of doing this is to test the model for the purpose of self-evaluation of construction organizations regarding codes implementation. Thus, the outcomes are not representative enough for the entire construction organizations in Hong Kong. However, the model was tested to demonstrate how to reflect the strengths and weaknesses of construction companies in Hong Kong with respects to ethical code implementation to identify areas requiring improvement.
Practical implications
Facilities managers can benefit from the findings of this study by applying the model to assess ethical codes implementation within the organization to enhance ethical behaviour.
Originality/value
The main contribution of this study is the generation of a framework for measuring the extent of implementation of ethical codes within construction organizations. The contribution from this study can add significant value to facilities management discipline as well, being a business-oriented sector. As ethical behaviour plays an important role in delivering various facilities. The approach used in this study is useful for facilities managers in the process of implementing codes of ethics.
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Xue Lin, Christabel Man-Fong Ho and Geoffrey Qiping Shen
The purpose of this paper is to describe the development of a collaborative framework for balancing stakeholder power and social responsibilities in construction projects. To…
Abstract
Purpose
The purpose of this paper is to describe the development of a collaborative framework for balancing stakeholder power and social responsibilities in construction projects. To resolve the problems of unclear responsibility that is common in construction projects, the framework is designed to help stakeholders identify their roles in various issues and to facilitate collaborative endeavours by elucidating their responsibilities.
Design/methodology/approach
The framework is designed using a scientific approach based on a problem-solution paradigm. It is developed as a model that would provide strategies for responding to various issues and that would also balance stakeholder responsibilities with power. A case study is conducted to validate the framework in an ongoing real estate project in China.
Findings
The effectiveness of the framework is validated from the case study, which found that the engagement of stakeholders is improved by adopting the framework. It is also found that use of the framework led to enhancement of communication and trust, and better collaboration through a collective form of responsibility.
Originality/value
The study provides valuable insights into stakeholder collaboration on social responsibility issues in construction projects. The dynamic nature of stakeholders is addressed, and an easy-to-follow framework is offered for use in construction projects.
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Olugbenga Timo Oladinrin and Christabel Man-Fong Ho
The existence of codes of ethics in most organizations does not seem to have reduced unethical behaviour especially in the construction organizations due to lack of effective…
Abstract
Purpose
The existence of codes of ethics in most organizations does not seem to have reduced unethical behaviour especially in the construction organizations due to lack of effective ethics management such as embeddedness of ethical codes. The purpose of this paper is to bridge the current knowledge gap by highlighting the principal factors determining the embeddedness of codes of ethics in construction organizations.
Design/methodology/approach
Questionnaires detailing 30 factors determining ethical code embeddedness were sent to professionals in construction organizations in Hong Kong. In total, 160 valid responses were analysed by mean score and exploratory factor analysis.
Findings
Based on the mean score, “protecting anyone who exposes alleged wrongdoing”, “managers acting as role models” and “giving code standards with explanation to new employees” are the three factors that ranked highest. From the results of factor analysis, six factors were extracted, including; process of code internalization, identification and remover of barriers, process of enacting value, process of accountability, process of coding and process of monitoring. These are processes that enable proper integration of codes of ethics within construction organization.
Research limitations/implications
While this study has provided useful information regarding ethical codes, the limitation is inherent in the population of the study in that, percentage representation of construction organizations in Hong Kong could not be presented. This was due to the sensitivity of ethics as perceived by construction practitioners. The authors, at the initial stage, sent invitation letters to several organizations inviting them to participate in the research but they all declined. Therefore, the data collection approach discussed earlier was adopted and the questionnaire was made strictly anonymous which made it difficult to classify organizations that are represented. Nevertheless, it is hoped that this paper will engineer a change in research direction and open up new discussion channels.
Originality/value
The results presented in this study provide sufficient evidence and useful pointers to clarify some misconceptions about factors determining code embeddedness. These findings help to clarify what the high-prioritized factors are, and could also be used as an assessment tool to evaluate performance of an organization regarding codes of ethics and thus help to identify areas requiring improvement.
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Inka Havrila and Christabel Zhang
University students often view economics as one of the most challenging subjects. In this paper, we explore whether the same attitude is shared by students at an offshore campus…
Abstract
University students often view economics as one of the most challenging subjects. In this paper, we explore whether the same attitude is shared by students at an offshore campus. The analysis is based on a survey of onshore and offshore students in an Australian university. The focus of the paper is on identifying similarities/differences in student attitudes towards economics, their degree of motivation, satisfaction with the content and the delivery of lectures and tutorials, major challenges, and student profile characteristics. A non‐parametric test indicates significant differences between the two cohorts, in terms of their age, enrolment status, paid work commitments, prior study of economics, their motivation and approach to studying the subject, and satisfaction with both the content and the delivery of the lectures/tutorials. The findings in this study are helpful in developing strategies for enhancing student learning in culturally diverse cohorts.
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Managing ethics has come to be considered a management discipline, especially since the birth of business ethics and social responsibility movements in the 1960s. However, there…
Abstract
Purpose
Managing ethics has come to be considered a management discipline, especially since the birth of business ethics and social responsibility movements in the 1960s. However, there seems to be no comprehensive review and synthesis of ethics management literature in construction. This research aims to address the theory‐practice gap by providing a critical review of the ethics decision‐making literature.
Design/methodology/approach
The study examines critically the ethics decision‐making literature from the 1980s to 2008.
Findings
Three research focuses, relating to the construction industry in ethical decision making, are identified: empirical studies on examining the associations between variables (individuals, situational/organisational, moral intensity) and employees' ethical behaviour in construction organisational contexts; continuous application of behavioural science theories to develop an appropriate ethical decision‐making model for the industry; and research on group and/or organisational level behaviour ethics.
Research limitations/implications
The study identifies, draws together, and integrates existing theories and research, with a particular emphasis on ethical decision‐making models, to present the key contributions in the realm of ethics decision making.
Practical implications
The paper highlights the role of management (both as an academic discipline and from a practitioner perspective) in bridging this gap.
Originality/value
The research adds value to the literature on ethics management, where limited knowledge exists in the construction industry.
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Ridha Aulia Rahmi and Putu Wuri Handayani
The low adoption of mobile banking (m-banking) in Indonesia and limited research on the adoption of m-banking motivate this research to understand the factors needed in developing…
Abstract
Purpose
The low adoption of mobile banking (m-banking) in Indonesia and limited research on the adoption of m-banking motivate this research to understand the factors needed in developing m-banking to support the achievement of the national digital economy strategy in creating a digital ecosystem in Indonesia. This study aims to analyze the individual perspective factors that influence the adoption of m-banking applications in Indonesia.
Design/methodology/approach
This study used a quantitative approach using an online questionnaire to survey 444 respondents who used m-banking applications in Indonesia. The data obtained were processed using covariance-based structural equation modeling.
Findings
The results showed that health consciousness, the availability of resources, personal innovativeness and perceived information quality factors influenced the adoption of mobile banking applications in the static stage. In addition, this study found that one adoption stage could positively impact another adoption stage in adopting m-banking applications.
Practical implications
The development of m-banking can be promoted by considering the readiness of operational support infrastructure, regulations and application development, including functionality, security and user experience. Superior m-banking has implemented an end-to-end banking process with integrated customer relationship management (CRM) that supports cross-selling features according to user needs.
Originality/value
This study addresses the knowledge gap on individual perspectives that influence m-banking applications adoption. The authors integrate the e-government adoption model and CRM model in this study.
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Hai Pham, Tho Pham and Chau Ngoc Dang
This study aims to empirically investigate the impact of barriers (i.e. organizational and industrial barriers, corporate social responsibility (CSR) characteristics) on CSR…
Abstract
Purpose
This study aims to empirically investigate the impact of barriers (i.e. organizational and industrial barriers, corporate social responsibility (CSR) characteristics) on CSR practices and the roles of education and government support in mitigating these barriers. In addition, the positive effect of CSR practices on social sustainability performance (SSP) is examined.
Design/methodology/approach
A framework of hypotheses between barriers, CSR practices and SSP is established. Using a survey questionnaire, empirical data are collected from 17 construction firms in Vietnam. PLS-SEM is used to test the proposed hypotheses.
Findings
The results indicate that organizational and industrial barriers negatively affect CSR practices. This study also finds that education and training and government support could enable construction firms to reduce the impact of such barriers.
Research limitations/implications
The data are collected in Vietnam; thereby the findings are only applicable in developing countries. Further research should also be conducted in other countries to improve the generalizability of the theoretical framework.
Practical implications
The findings of this study suggest that construction firms could apply several strategies (e.g. providing their employees with CSR training and education; embedding CSR into their firm policy, mission and vision) to mitigate the impact of CSR barriers and, accordingly, ensure the success of adopting CSR practices.
Originality/value
This study is one of the first efforts in the construction industry that empirically investigates the impact of barriers on CSR practices and the moderating effects of training and education as well as government support.