In the last four years, since Volume I of this Bibliography first appeared, there has been an explosion of literature in all the main functional areas of business. This wealth of…
Abstract
In the last four years, since Volume I of this Bibliography first appeared, there has been an explosion of literature in all the main functional areas of business. This wealth of material poses problems for the researcher in management studies — and, of course, for the librarian: uncovering what has been written in any one area is not an easy task. This volume aims to help the librarian and the researcher overcome some of the immediate problems of identification of material. It is an annotated bibliography of management, drawing on the wide variety of literature produced by MCB University Press. Over the last four years, MCB University Press has produced an extensive range of books and serial publications covering most of the established and many of the developing areas of management. This volume, in conjunction with Volume I, provides a guide to all the material published so far.
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Benjamin Kempton and Riikka M. Sarala
This chapter presents a review of the state-of-the-art in the employee perspective on mergers and acquisitions (M&As). The authors’ aim is to enhance the understanding of the role…
Abstract
This chapter presents a review of the state-of-the-art in the employee perspective on mergers and acquisitions (M&As). The authors’ aim is to enhance the understanding of the role of employees in M&As. This chapter contributes by presenting a synthesis of how the employee perspective has been studied by describing the methods, the context (industry and geographic location), and publication outlets. Furthermore, this chapter contributes by synthesizing the employee perspective literature into five distinct research streams: (1) employee reactions; (2) culture; (3) communication; (4) knowledge; and (5) speed. The authors reflect on the main findings of each stream and conclude by proposing future directions for research on the role of employees in M&As to (re)generate interest in the topic.
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Douglas M. Lambert, James F. Robeson and James R. Stock
The notion that a firm's total costs could be reduced, customer service improved, and interdepartmental conflicts substantially reduced if distribution activities were more…
Abstract
The notion that a firm's total costs could be reduced, customer service improved, and interdepartmental conflicts substantially reduced if distribution activities were more closely co‐ordinated and centrally programmed, has emerged as an important concept in physical distribution and marketing. This concept has become known as “integrated physical distribution management” and has attracted the interest of practitioners and academicians alike. The National Council of Physical Distribution, an association of more than 2,000 distribution executives and educators, defines physical distribution management as: “Physical distribution management is the term describing the integration of two or more activities for the purpose of planning, implementing and controlling the efficient flow of raw materials, in‐process inventory and finished goods from point of origin to point of consumption. These activities may include, but are not limited to, customer service, demand forecasting, distribution communications, inventory control, material handling, order processing, parts and service support, plant and warehouse site selection, procurement, packaging, return goods handling, salvage and scrap disposal, traffic and transportation, and warehousing and storage.” NCPDM Revised Version—1976 This concept of tying together a number of distribution activities and viewing the result as a system represents an “integration” of the traditionally fragmented physical distribution management function.
M.F. Lambert, I.S. Watt, A.M. Woodhouse, S. Balmer and M.R. Robinson
Describes and analyses the factors limiting the success of implementation of guidelines on management of heart failure using content analysis of structured interviews with nine…
Abstract
Describes and analyses the factors limiting the success of implementation of guidelines on management of heart failure using content analysis of structured interviews with nine general practitioners in Wakefield District, validated from hospital records, to generate within‐case displays. Discusses the results and conclusions.
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Tessa Withorn, Joanna Messer Kimmitt, Carolyn Caffrey, Anthony Andora, Cristina Springfield, Dana Ospina, Maggie Clarke, George Martinez, Amalia Castañeda, Aric Haas and Wendolyn Vermeer
This paper aims to present recently published resources on library instruction and information literacy, providing an introductory overview and a selected annotated bibliography…
Abstract
Purpose
This paper aims to present recently published resources on library instruction and information literacy, providing an introductory overview and a selected annotated bibliography of publications covering various library types, study populations and research contexts.
Design/methodology/approach
This paper introduces and annotates English-language periodical articles, monographs, dissertations, reports and other materials on library instruction and information literacy published in 2019.
Findings
The paper provides a brief description of all 370 sources and highlights sources that contain unique or significant scholarly contributions.
Originality/value
The information may be used by librarians, researchers and anyone interested as a quick and comprehensive reference to literature on library instruction and information literacy.
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Career management research and literature has been slow to respond to the rise of the gig economy. Perhaps in part due to the temporal, flexible and shifting nature of the gig…
Abstract
Career management research and literature has been slow to respond to the rise of the gig economy. Perhaps in part due to the temporal, flexible and shifting nature of the gig economy, there could be an assumption that the boundaryless and protean career management models that have dominated careers thinking for nearly 30 years retain and extend their applicability. However, whilst there is clear resonance with discourses such as boundaryless, portfolio and protean careers within the gig economy, this chapter will argue these models cannot adequately address female career management experiences. Through a feminist poststructuralist and intersectional lens, the concept of the frayed career is advocated as a more useful approach for understanding the impact of gender and intersecting subject positions on career management experiences. With growing numbers of women employed in the gig economy and in addressing calls for a greater focus on gender and intersecting identities on the experiences of gig work, this chapter analyses the role of gender, ethnicity and class and career management outcomes in the gig economy amongst Human Resources professionals. The frayed career concept is used to demonstrate how gig work can be incorporated into the rhythmicity of a career and how shifting intersectional positions can reveal alternative discourses of privilege and precarity from the otherwise assumed position of multiple disadvantage. In doing so there is an opportunity to reflect on appropriate career management guidance for women in the gig economy beyond the dichotomous positions of privilege or disadvantage and career solutions based on Westernised linear career ideals.
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Ji Miracle Qi, Yi Peng, Graham H. Lowman and Xingliang He
Employee gratitude is often associated with positive customer-related benefits. However, our understanding of employee gratitude is notably underdeveloped within the service…
Abstract
Purpose
Employee gratitude is often associated with positive customer-related benefits. However, our understanding of employee gratitude is notably underdeveloped within the service literature. To address this issue, this study aims to position employee gratitude within the service profit chain (SPC) framework as a complementary mediator. Further, the authors empirically examine service climate as a central antecedent to employee gratitude and employee customer-oriented behavior as an outcome that triggers an internal and external reciprocal social exchange.
Design/methodology/approach
The examination of the research questions was done across two studies, using employee self-reported data (Study 1) and employee–customer dyadic data (Study 2). In Study 1, the authors investigate how employee gratitude mediates the relationship between service climate and customer-oriented behavior, with employee interpersonal influence functioning as a moderator. In Study 2, the authors examine how customer-oriented behavior, an outcome of Study 1, influences customer satisfaction and customer avoidance, with customer gratitude functioning as a mediator.
Findings
Results from both Study 1 and Study 2 support the proposed relationships. These studies contribute to the service literature by evaluating how and why employee gratitude functions as a significant factor in determining employee and customer behavior within the service context.
Originality/value
This work enriches the gratitude literature by empirically testing a novel theoretical perspective on employee and customer gratitude in service encounters. In doing so, the authors provide a more nuanced understanding of how internal and external processes are connected and potentially reinforced in SPC.
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Ziqi Shang, Jun Pang and Xiaomei Liu
The purpose of this research is to examine the effect of temporal landmarks on positive illusions and the downstream implications of this effect on consumer preference for new…
Abstract
Purpose
The purpose of this research is to examine the effect of temporal landmarks on positive illusions and the downstream implications of this effect on consumer preference for new products with functional risks.
Design/methodology/approach
Study 1 adopted a single factor (temporal landmarks: beginning vs ending) between-subjects design. Study 2 adopted a 2 (temporal landmarks: beginning vs. ending) × 2 (salience of the temporal landmark: salient vs not salient) between-subjects design. Study 3 used a single factor (temporal landmarks: beginning vs ending) between-subjects design.
Findings
Through three studies, we show that the ending temporal landmarks reduce positive illusions (Studies 1 and 2). The underlying process is enhanced perceptions of psychological resource depletion (Study 3). The authors further show that decreased positive illusions lead consumers to less prefer new products with functional risks (Study 3).
Originality/value
Existing studies on temporal landmarks have exclusively focused on the beginning landmarks and account for its effects from a motive perspective. In contrast, the authors take a look at the ending landmarks and identify perceptions of psychological resource depletion as the underlying process, which suggests a new angel understand how temporal landmarks influence individuals' cognitions and behavior.
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Masoud Morvarid, Ali Rezghi, Alireza Riasi and Mojtaba Haghighi Yazdi
Analysis of fast transient flow in water pipe systems is an important issue for the prevention of unfavorable pressure oscillations and severe damage to the pipelines. This paper…
Abstract
Purpose
Analysis of fast transient flow in water pipe systems is an important issue for the prevention of unfavorable pressure oscillations and severe damage to the pipelines. This paper aims to present the performance of three-dimensional (3D) simulation of laminar water hammer caused by fast closure of valve.
Design/methodology/approach
The viscoelastic behavior of pipe wall is mathematically modeled by using the rheological model of Maxwell. The arbitrary Lagrangian–Eulerian (ALE) method is also used to simulate fluid–structure interaction. In this method, unlike the classical water hammer theory, the acoustic wave velocity is calculated during the numerical simulations and therefore it is not predetermined.
Findings
Investigating the velocity profiles and the shear stress diagrams for transient flow in elastic pipe showed that the strong effect of viscous forces on the near wall region in conjunction with the influence of inertial forces in the central region of the pipe leads to creation of reverse flow near the pipe wall. Comparing the numerical results obtained for elastic pipe with those of viscoelastic pipe revealed that during transient condition, the viscoelastic wall absorbs the energy of fluid and therefore pressure fluctuations of viscoelastic pipe are damped more quickly. Moreover, the 3D simulation of water hammer confirmed the plane wave hypothesis of water hammer.
Originality/value
The 3D Navier–Stokes equations are solved considering the viscoelasticity of the pipe and the ALE method using the software package of COMSOL Multiphysics.
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Arman Firoz Velani, Vaibhav S. Narwane and Bhaskar B. Gardas
This paper aims to identify the role of internet of things (IoT) in water supply chain management and helps to understand its future path from the junction of computer science and…
Abstract
Purpose
This paper aims to identify the role of internet of things (IoT) in water supply chain management and helps to understand its future path from the junction of computer science and resource management.
Design/methodology/approach
The current research was studied through bibliometric review and content analysis, and various contributors and linkages were found. Also, the possible directions and implications of the field were analyzed.
Findings
The paper’s key findings include the role of modern computer science in water resource management through sensor technology, big data analytics, IoT, machine learning and cloud computing. This, in turn, helps in understanding future implications of IoT resource management.
Research limitations/implications
A more extensive database can add up to more combinations of linkages and ideas about the future direction. The implications and understanding gained by the research can be used by governments and firms dealing with water management of smart cities. It can also help find ways for optimizing water resources using IoT and modern-day computer science.
Originality/value
This study is one of the very few investigations that highlighted IoT’s role in water supply management. Thus, this study helps to assess the scope and the trend of the case area.