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The total essence of apparel manufacturing buildings (AMBs) is highly influenced by fire incidents which are caused direct or indirect impacts to the present building structure or even in old age. Hence, the purpose of this paper is to evaluate the fire risk of AMBs in Sri Lanka.

A literature review was conducted to explore the local and international fire incidents in AMBs and identify 24 factors that contribute to fire risk of AMBs. A questionnaire survey with professionals who have the knowledge and experience related to past fire incidents and 18 interviews with professionals of fire safety management were carried out. Content analysis was involved to evaluate interviewees’ opinions and relative importance index was involved to rank identified factors that contribute to the fire risk of AMBs.

The results revealed that due to the business nature of AMBs hold a high risk for fire incidents. The study discovered 83.4% of high fire risk prevailing in AMBs in Sri Lanka. Faulty wiring, welding work with electrical sparks and accumulation of waste fabric, paper and other garbage recognized as the top three factors that contribute to the fire risk of AMBs in Sri Lanka. Finally, the strategies proposed to eliminate identified all 41 factors that contribute to the fire risk of AMBs in Sri Lanka.

The paper helps to guide facility owners regarding the fire safety of AMBs in Sri Lanka.

Survival challenges compel construction firms to change their business thinking on adapting business models (BMs). Unlike in the other fields, in the construction field, it is still a novel concept, probably because BM adaptation in the industry has not been sufficiently studied. Hence, the purpose of this study is to set a roadmap for the effective adaptation of the BM concept in the construction industry.

To develop a roadmap, this study analysed BM literature through a comprehensive literature review by finding the BM research development stages using studies done in other fields and locating construction industry BM literature.

No stage-wise development of BM research has taken place in the construction industry. The four BM research development stages, namely, defining BMs, listing BM components, describing BM components and modelling BM components as a business model ontology (BMO) in relation to the construction industry have to be followed for proper BM adaptation in the construction industry.

This study provided an overview of and a roadmap for BM adaptation in the construction industry for the benefit of future researchers. The proper adaptation of the BM concept through a BMO will enable construction business managers to easily innovate, design and change construction BMs to streamline their business thinking.

The purpose of this chapter is to provide an overview of the research presented in this edited volume.

This report is based on 17 chapters, which vary in terms of research approach, design, and method, yet aims to present different country perspectives on diversity within diversity management.

The chapters present new insights on how the national and macro-social environment impacts the institutional approaches to diversity management across the world. Findings indicate the need for organizations to focus on deep-level diversity, rather than choosing a tick-box policy on surface-level diversity. Empirical studies reveal that every institution can adopt a diversity-friendly approach in a way that best fits their structure, culture and the mentality of their top management team.

The report summarizes and integrates novel insights on country perspectives and approaches on diversity management.

The creation of occupant satisfaction can be reached through the involvement of building performance mandates (BPMs) while enhancing the functionality of buildings. BPMs comprise five mandates namely, spatial performance, thermal performance, indoor air quality performance, acoustic performance, and visual performance. BPMs have been recognized as a vital element when refurbishing post-fire apparel buildings. However, the evaluation of post-fire refurbishment projects is mainly focused on mechanical and physical properties while ignoring the BPMs. Further, there is insufficient literature on the BPMs in post-fire building refurbishment. Hence, the purpose of this research is to identify the importance of BPMs, and its challenges and propose strategies to enhance the building performance of post-fire refurbished apparel manufacturing buildings in Sri Lanka.

The study was conducted by involving a qualitative research approach. An extensive literature review and eighteen semi-structured interviews under three fire-affected apparel cases were involved as data collection methods and collected data were analyzed using content analysis.

Findings highlighted the procedure of post-fire refurbishment and the importance of BPMs for apparel buildings to enhance building performance in post-fire situations. The research identified 42 challenges encountered in maintaining BPMs of post-fire refurbished apparel buildings and provided 70 strategies to overcome the identified challenges.

This study offers a comprehensive analysis of challenges in maintaining BPMs and strategies to overcome the identified challenges which facilitate enhancing the performance of post-fire refurbished apparel buildings in Sri Lanka.

The construction industry is often criticised due to inherited challenges: poor payment practices, inadequate collaboration, etc. Blockchain has the potential to address these issues with its salient features. Nonetheless, adopting blockchain and smart contracts (B&SC) within the construction industry is a comprehensive endeavour due to its intricate nature. The situation is bleak in Sri Lanka due to numerous barriers such as limited technical expertise, cost implications and many others. Hence, this paper aims to examine these barriers, appropriate strategies to overcome them, explore potential blockchain-applicable areas and formulate a framework to adopt B&SC in the construction industry of Sri Lanka (CISL).

This study employed a mixed research approach. The barriers for the adoption of B&SC to the CISL and their applicable areas were distinguished through a questionnaire survey and analysed using the Relative Importance Index. Strategies to overcome them were identified through expert interviews and analysed utilising manual-content analysis.

The study identified 15 barriers, 12 strategies and 9 areas for integrating B&SC for the CISL. The analysis indicated that having fewer blockchain-powered applications, the reluctance of the enterprises to bear costs to integrate blockchain and sluggish adaptation to new digital technologies are significant barriers. Further, conducting an industry-wide digitalisation analysis, developing an industry-wide digitalisation strategy and recruiting skilful IT staff were pointed out as the pivotal strategies. Moreover, payment and supply chain management were identified as areas with high potential.

This study unveils an analysis of barriers, strategies and areas in adopting B&SC for CISL and formulates a framework. It can be deployed as a guideline for implementing B&SC in the CISL.

The use of the software package mini‐micro CDS/ISIS for the creation of the “Myco Database” is discussed. The design, development of the database and sorting of records are described step by step. Details of the print format and sample printout of the printed version of the directory are given.

The purpose of this study is to examine whether service innovation capability can affect firm performance in the architecture, engineering and construction (AEC) context, and, if so, how.

This study developed a theoretical framework illustrating the performance impacts of service innovation capability through the business model in the AEC sector. An empirical study was conducted to test the hypotheses using 374 valid questionnaires using structure equation model (SEM).

The results verify that service innovation capability positively influences firm performance mediated by the business model. As to the direct effect, service innovation capability is positively associated with firm performance.

This study highlights how service innovation capability affects performance and reveals the underlying mechanism.

Life cycle assessment (LCA) has considerably contributed to increasing the environmental friendliness of buildings in developed countries. However, it is hard to find evidence on the application of LCA for buildings in developing countries; particularly, Sri Lanka. There is a lack of research to compare the status of LCA of buildings in developed countries vs developing countries. In this context, the purpose of this study aims to examine the status of LCA implementation for buildings between developed countries and Sri Lanka, a developing country.

The exploratory research was adapted, and in-depth interviews were held with LCA professionals from Sri Lanka and developed countries, respectively.

Relatively less attention has been paid to the implementation of LCA for buildings in Sri Lanka compared to the developed countries due to the time and effort required to collect life cycle inventory data and limited stakeholder understanding of the LCA. Hence, this study proposed improvements, including the development of LCA databases containing region-specific data and conducting programmes to raise stakeholders' awareness to address the gaps in Sri Lanka.

The identified LCA implementation process for buildings could be used as a guide for first-time LCA users, and it equally makes a valued reference for experienced practitioners.

A limited number of the studies formulate a comparison between the LCA for building in developed countries and developing countries. This research attempts to address this knowledge gap.

The purpose of this paper is to understand the prevailing conflict management styles in Sri Lankan commercial building industry from the main stakeholders’ perspective. The dual concern theory is applied to this study as a theory foundation.

The Sri Lankan commercial building industry is currently experiencing a construction boom after 30 years of civil war. Creating a dispute free environment through well conflict management is one of the main ways to keep the continuous demand and development of construction. However, the Sri Lankan construction sector is arranged in such a way that they directly approach the dispute resolution rather than avoiding the dispute initially through proper conflict management. Four cases are selected for this study with the intention of conducting meetings with three main stakeholders of each case who represented client, consultants and contractors, respectively.

The research findings reveal that compromising is the most common conflict management style used by the industry. Forcing style obtained the second place in the ranking whereas obliging and avoiding received third and fourth places.

This study is conducted to provide a full picture of conflicts faced by the Sri Lankan commercial building industry and their proper management so that the future projects will use this information to diminish the destructive effects of conflict situations and provide a real value for money.

Homogeneity in the main business of renting office spaces among commercial facilities has led to fierce competition. To retain tenant attractiveness, many are now concerned about the quality of facilities management (FM) services in addition to the rent, office space and location. The quality of FM service can be attained with successful service encounters. Thus, this paper aims to establish an initial platform on which tenant satisfaction in FM service encounters can be achieved.

The preliminary survey focused on gaining insights into FM encounters in commercial sector and applicability of service attributes under SERVQUAL model. The detailed survey concentrated on determining tenant perceptions on satisfactory levels of service attributes developed in the preliminary study and relationships between FM encounters and different service attributes. The collection of descriptive and inferential statistics was used to analyze the results.

This study’s findings reveal assurance and empathy to be highly correlated to tenant satisfaction, while other attributes are less correlated. However, perceptions of satisfaction levels of tenants on tangibility and reliability provides contradictory results to its correlation values. Satisfaction level in remote service encounters is lower compared to phone and face-to-face encounters. Complexity and management concerns toward physical facilities are imperative to uplift satisfaction in remote encounters.

The scope of study was limited to FM encounters in Sri Lankan Grade “A” commercial office properties with high quality standard finishes, state-of-the-art systems, exceptional accessibility and a definite market presence in Colombo.

The study developed a preliminary framework that guides users to identify the best combinations of service attributes with respective FM encounters, where tenant satisfaction needs to be achieved.