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Article
Publication date: 16 November 2021

Haneen Allataifeh, Sedigheh Moghavvemi and Jahan Ara Peerally

There is a lack of empirical-based models derived from practice to explain the digital innovation process. The authors investigate how the digital innovation process unfolds in…

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Abstract

Purpose

There is a lack of empirical-based models derived from practice to explain the digital innovation process. The authors investigate how the digital innovation process unfolds in practice.

Design/methodology/approach

The authors undertake an exploratory and phenomenological study of 21 Malaysian small and medium enterprises (SMEs) in the information and communication technology (ICT) sector.

Findings

The findings show that the delineation between digital innovation process and outcome is blurred in practice, due to the process' iterative nature. Under this process, customers' role has changed from being passive receivers of innovative products to active reviewers, testers, influential decision-makers, initiators and co-creators at different review points in the innovation process. Enterprises' role has expanded from being the initiator of the innovation process to being a cogitative actor by seeking and absorbing knowledge from customer reviews into the digital innovation process. Market analysis is often the initiator of the digital innovation process, and the findings shed light on the underlying causative mechanisms of the initiation stage, which are understudied and not well understood in the existing literature.

Originality/value

The study contributes to academic knowledge by answering scholars' call for developing third-generation practice-based innovation models, which accounts for enterprises' context-specificities and internal and external environments, and for exploring the suitability of the need–solution fit approach for the digital innovation process. Such models have only been conceptually advocated in the literature. The study also informs practitioners on the organizational and operational activities involved in managing and strategizing for the digital innovation process.

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European Journal of Innovation Management, vol. 26 no. 3
Type: Research Article
ISSN: 1460-1060

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Publication date: 17 August 2020

Alice M. Brawley Newlin

Small businesses are dominant in most economies and their owners likely experience high levels of distress. However, we have not fully explored how these common businesses…

Abstract

Small businesses are dominant in most economies and their owners likely experience high levels of distress. However, we have not fully explored how these common businesses meaningfully differ with respect to the stress process. Understanding the meaningful variations or subgroups (i.e., heterogeneity) in the small business population will advance occupational health psychology, both in research and practice (e.g., Schonfeld, 2017; Stephan, 2018). To systematize these efforts, the author identifies five commonly appearing “heterogeneity factors” from the literature as modifiers of stressors or the stress process among small business owners. These five heterogeneity factors include: owner centrality, individual differences, gender differences, business/ownership type, and time. After synthesizing the research corresponding to each of these five factors, the author offers specific suggestions for identifying and incorporating relevant heterogeneity factors in future investigations of small business owners’ stress. The author closes by discussing implications for advancing occupational health theories.

Details

Entrepreneurial and Small Business Stressors, Experienced Stress, and Well-Being
Type: Book
ISBN: 978-1-83982-397-8

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Business and Management Doctorates World-Wide: Developing the Next Generation
Type: Book
ISBN: 978-1-78973-500-0

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Article
Publication date: 1 May 1929

1. In accordance with instructions we visited Holland on 18th August, 1927, and after calling at the British Legation and making some preliminary inquiries at the Department van…

9

Abstract

1. In accordance with instructions we visited Holland on 18th August, 1927, and after calling at the British Legation and making some preliminary inquiries at the Department van Binnenlandsche Zaken en Landbouw and the Department van Arbeid, Handel, en Nijverheid we spent the ensuing week visiting condenseries, creameries and farms in various parts of the country and making inquiries of managers and experts employed at the creameries and condenseries and of farmers and farm hands at the farms which we visited. We were able' to see the various activities involved in the production of condensed milk, butter and cheese, the actual milking and care of the cows, the transport of the milk and its handling at the creameries and condenseries, and the various processes through which it passed in its conversion into condensed milk, butter and cheese. The regulations and organisation for the hygienic control of these processes were explained to us by officials at the two Government departments mentioned above, and in certain of the districts visited we took the opportunity of calling upon the respective directors of the Keuringsdienst van Waren for each of these districts and ascertained the scope of their activities and their procedure for enforcing the regulations.

Details

British Food Journal, vol. 31 no. 5
Type: Research Article
ISSN: 0007-070X

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Book part
Publication date: 15 September 2021

Catherine Palmer

Abstract

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Sports Charity and Gendered Labour
Type: Book
ISBN: 978-1-80043-429-5

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Article
Publication date: 1 October 1996

M.A. Atherton and P. Austin

Describes an approach for overcoming some of the barriers to achieving ISO 9000 faced by small firms in the building services sector. Draws on the experiences of several firms to…

438

Abstract

Describes an approach for overcoming some of the barriers to achieving ISO 9000 faced by small firms in the building services sector. Draws on the experiences of several firms to illustrate the importance of partnerships in overcoming some of the difficulties in translating the standard, with its manufacturing bias, to the business of small service organizations. It is apparent that the overlap between sections within the standard means that in satisfying some paragraphs others are also satisfied. This can be a source of confusion for the owner‐manager of a small firm grappling with the concepts of ISO 9000.

Details

Facilities, vol. 14 no. 10/11
Type: Research Article
ISSN: 0263-2772

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Book part
Publication date: 21 November 2016

John D. Salamone and Mercè Correa

Classical definitions of motivation typically involve two main components: direction and activation. Motivated behavior is directed toward or away from particular stimuli (i.e.…

Abstract

Classical definitions of motivation typically involve two main components: direction and activation. Motivated behavior is directed toward or away from particular stimuli (i.e., appetitive and aversive motivation). Furthermore, activational aspects of motivation refer to the observation that motivated behavior is characterized by substantial activity, vigor, persistence, and exertion of effort in both the initiation and maintenance of behavior. Although separate neural systems direct organisms toward distinct motivational stimuli (e.g., food, water, sex), there appears to be a common circuitry regulating behavioral activation and the exertion of effort. Mesolimbic dopamine is one of the brain systems mediating activational aspects of motivation and exertion of effort. This system integrates aspects of motivation and motor control functions involved in the instigation of action. Research on the neurobiology of effort has contributed to our understanding of the pathophysiology of neurological and psychiatric disorders that are characterized by motivational dysfunction.

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Recent Developments in Neuroscience Research on Human Motivation
Type: Book
ISBN: 978-1-78635-474-7

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Article
Publication date: 27 July 2012

Mehmet Sıtkı İlkay and Emre Aslan

The purpose of this study is to examine whether there is a difference between ISO 9001 certified and non‐certified companies in terms of performance.

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Abstract

Purpose

The purpose of this study is to examine whether there is a difference between ISO 9001 certified and non‐certified companies in terms of performance.

Design/methodology/approach

In order to determine the effect of certification on performance, motivations for certification and companies' quality practices have been considered as factors. A survey was carried out with 255 small to medium‐sized enterprises (SMEs) in Turkey. The differences between certified and non‐certified companies in terms of performance and quality practices were examined by one‐way analysis of variance (one‐way ANOVA).

Findings

The results showed no statistically significant difference between certified and non‐certified companies in terms of performance. Certification showed no direct effect on performance. Also it has been claimed that the quality practices of certified companies was higher than those of non‐certified companies, according to results it is showing a statistically significant difference, in the 0.01 level of significance. However, higher quality practice does not necessarily mean higher performance. Motivations for certification also affect performance; it was found that companies that are internally motivated for certification have partially higher performance than companies externally motivated.

Originality/value

To the authors' knowledge, this is the first study examining the effect of the ISO 9001 quality management system on the performance of SMEs in Turkey.

Details

International Journal of Quality & Reliability Management, vol. 29 no. 7
Type: Research Article
ISSN: 0265-671X

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Article
Publication date: 1 August 2003

Hayat M. Awan and M. Ishaq Bhatti

Recently, ISO 9000 and its associated versions are rapidly becoming a “license to compete” worldwide. Its standards are generic in the way that they can be applied to all…

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Abstract

Recently, ISO 9000 and its associated versions are rapidly becoming a “license to compete” worldwide. Its standards are generic in the way that they can be applied to all functions and all industries in various areas of human endeavor. They have been described as the “one size fits all” standards. In developing countries like Pakistan, adoption and implementation of ISO 9000 quality management system is slow due to lack of awareness and initiatives. The present study is an attempt to analyze different practices of ISO 9000, like its status, problems faced (before, during and after implementations), benefits gained, its impact, certification cost, the next step after ISO’s 9000 certification, critical success factors, the role of training, consultancy, top management support, use of ISO 9000 in the international markets, future prospects and in particular, general practices of ISO 9000 in the Sports Industry of Pakistan. In this study, detailed case studies clearly explain the current status and existing practices of ISO 9000 in the sports industry.

Details

Managerial Finance, vol. 29 no. 7
Type: Research Article
ISSN: 0307-4358

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Article
Publication date: 1 December 2004

Frans M. van Eijnatten

This contribution suggests a conceptual framework for using complexity to understand human interactions in learning organizations. The particular lens adopted for this purpose is…

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Abstract

This contribution suggests a conceptual framework for using complexity to understand human interactions in learning organizations. The particular lens adopted for this purpose is that of the Chaos perspective. The following general concepts are described: discontinuous growth, attractors: their basins and landscapes, the chaordic properties of consciousness, connectivity, indeterminacy, dissipation and emergence, orienteering and path finding, holons and holonic capacity, dialogue, emergent leadership, and individual and organizational mind. Because all human individuals act as agents and are seen as part of the holon, this framework helps to prevent any split between different frameworks of causality. It exclusively supports the use of a transformative teleology.

Details

The Learning Organization, vol. 11 no. 6
Type: Research Article
ISSN: 0969-6474

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