Alex Bennet and M. Shane Tomblin
The purpose of this article is to provide an integrated framework including knowledge management (KM), organizational learning (OL), and information and communication technologies…
Abstract
Purpose
The purpose of this article is to provide an integrated framework including knowledge management (KM), organizational learning (OL), and information and communication technologies (ICT).
Design/methodology/approach
A synthesis of the existing literature with preliminary supporting empirical evidence reported is presented in the article.
Findings
A theoretical framework is developed.
Research limitations/implications
The results of the article can be used to guide ongoing research in the area of KM, OL, and ICT.
Originality/value
The paper makes a contribution to understanding in the fields of KM and OL in particular and ICT secondarily.
Details
Keywords
Mohsen Shahriari and Sayyed Mohsen Allameh
The primary purpose of this study is to examine the effect of organizational culture (OC), that is, group, developmental, hierarchical and rational culture on organizational…
Abstract
Purpose
The primary purpose of this study is to examine the effect of organizational culture (OC), that is, group, developmental, hierarchical and rational culture on organizational learning (OL) of employees in electricity distribution companies of Isfahan province. Further, the role of the high-performance work system (HPWS) as a mediator between OC and OL has also been explored.
Design/methodology/approach
Questionnaire survey method has been used for data collection, and data analysis was completed through a two-stage partial least squares structural equation modeling technique. At the first stage, the measurement model was examined for construct validity and reliability, whereas at the second stage, the structural model and by implication the research hypotheses were tested.
Findings
Results indicate that OC positively affects OL. Further, HPWS act as a mediating variable between OC and OL.
Originality/value
The findings contribute to the existing literature by demonstrating the mediating role of HPWS in the relationship between OC and learning.
Details
Keywords
Eric Deakins, Stuart Dillon, Hamed Al Namani and Chao (Kevin) Zhang
The purpose of this paper is to provide a picture of (local) e‐government impact and development philosophy in China, New Zealand, Oman, and the UK.
Abstract
Purpose
The purpose of this paper is to provide a picture of (local) e‐government impact and development philosophy in China, New Zealand, Oman, and the UK.
Design/methodology/approach
A survey instrument was used to collect data from policymakers in 114 civil service organisations in four countries during 2007.
Findings
Policymakers in every country report only low‐medium levels of agreement that their e‐government initiatives had yielded significant benefits for organisations and citizens alike over a broad range of performance measures concerning service quality, citizen satisfaction, productivity, and management effectiveness. In interactions with stakeholders that are both directive and maintain control over citizens, policymakers also favour the provision of online services that offer ever increasing amounts of information, rather than collaborative service channels that engage citizens in local decision making.
Research limitations/implications
Less than a 100‐percent response rate gives an incomplete snapshot of the e‐government scene in the four countries studied. Also, a lack of understanding of some key e‐government issues plus cultural response bias may have led to erroneous/biased responses.
Practical implications
In an era in which public sector organisations worldwide are under pressure to demonstrate success in service delivery and organisational performance, policymakers do not perceive online services as an opportunity to reduce the costs of physical infrastructure or to improve democracy via shared decision‐making. Thus, further erosions of trust and participation in democracy may continue unless citizens are given similar choices in the democratic system to those they have in their everyday lives.
Originality/value
The paper is undertaken at the local level of government and in a diverse range of countries where the political, social, economic, and cultural environments can differ markedly. It evaluates the significance of key e‐government issues in Western, Arabic, and Eastern contexts, enabling international comparisons to be made across these cultural settings. Impacts of the e‐government initiatives on organisations and citizens are presented and compared; and policymaker attitudes to new technology having the potential to enhance the democratic process are presented.