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Article
Publication date: 5 September 2020

M. Fernanda Wagstaff, Erica Salvaj and Sarah Villanueva

The purpose of this study is to analyze the case of Ximena Aguilera, a prominent Chilean epidemiologist, as an exemplar of a champion in times of COVID-19 in Ibero-America. We…

Abstract

Purpose

The purpose of this study is to analyze the case of Ximena Aguilera, a prominent Chilean epidemiologist, as an exemplar of a champion in times of COVID-19 in Ibero-America. We also refine our understanding of the nature of a champion facing wicked problems.

Design/methodology/approach

The authors use qualitative case analysis to examine Aguilera’s actions in response to COVID-19 and compare her actions with the characteristics of an emerging theory of champions facing wicked problems.

Findings

This study builds iteratively upon prior analysis of gender equality champions and finds that the depth, scope and leverage of embracement of champions in times of COVID-19 are parallel to those of gender equality champions. The authors also discuss the findings from the perspective of wicked problems.

Research limitations/implications

Future qualitative and quantitative work is needed to examine the boundaries of the theory of champions facing wicked problems across a wider range of problem domains and in a wider population of champions.

Practical implications

Wicked problems can occur in multi-level organizational structures, and understanding the characteristics of individuals best-suited to contribute to the definition and solution of these problems is relevant to organizational selection, development, policy and practices.

Social implications

Many of the society’s greatest challenges are defined as wicked problems, so understanding the champions of wicked problems is critical for public policy and societal advancement efforts. The nature of wicked problems is considered, and the implications of champions of wicked problems for society are discussed.

Originality/value

This work offers an in-depth examination of a champion facing a wicked problem, here the COVID-19 pandemic, while the crisis is ongoing. By capturing the champion’s observations and experiences in real time, the authors obtain a perspective that is unique and unavailable through other methods.

Propósito

El propósito de este estudio es analizar el caso de Ximena Aguilera, una destacada epidemióloga chilena como ejemplo singular de una paladín enfrentando COVID-19 en Iberoamérica. También perfilamos nuestra visión de la condición de una paladín enfrentando un problema complejo y de difícil solución.

Metodología

Utilizamos el análisis de un caso cualitativo para examinar las acciones de Ximena Aguilera en respuesta al COVID 19. Comparamos sus acciones con las características de una teoría emergente de paladines enfrentando problemas complejos.

Resultados

Este estudio se fundamenta en forma reiterativa en un análisis previo de paladines de igualdad de género y encuentra que la profundidad, alcance y efectividad del acogimiento de los paladines enfrentando COVID-19 es similar a la de aquellos paladines de igualdad de género. También analizamos los resultados bajo la perspectiva de los problemas complejos.

Originalidad

Este trabajo ofrece un análisis profundo de una paladín enfrentando un problema complejo, la pandemia del COVID-19, estando la crisis en curso. Al captar las observaciones y experiencias de una paladín en tiempo real, logramos una perspectiva que es única y que no está disponible a través de otros métodos.

Limitaciones/implicaciones de la investigación

Se requiere en el futuro de investigación cualitativa y cuantitativa para analizar los límites de la teoría de paladines enfrentando problemas complejos a través de un rango más amplio de problemas y en una población más extensa de paladines.

Implicaciones Prácticas

Los problemas complejos pueden presentarse en estructuras organizacionales de niveles múltiples y entender las características de quienes son más aptos para contribuir a la definición y solución de estos problemas, resulta importante para la selección y el desarrollo de normas y prácticas organizacionales.

Implicaciones Sociales

Muchos de los más grandes retos de la sociedad son definidos como problemas complejos, por lo que, para las normas públicas y los esfuerzos de avance social, es fundamental entender a los paladines enfrentando problemas complejos. Consideramos la naturaleza de los problemas complejos y también discutimos las implicaciones de los paladines de problemas complejos para la sociedad y la práctica de la gestión.

Objetivo

O objetivo deste estudo é analisar o caso de Ximena Aguilera, uma epidemiologista chilena, como um exemplar único de uma líder em tempos de Covid-19 na Iberoamérica. Nós também aprimoramos nosso entendimento sobre a natureza de uma profissional lider que enfrenta soluções para um problema considerado complexo.

Metodologia

Nós usamos uma análise de caso quantitativa para examinar as ações de Ximena Aguilera no combate à COVID-19. Nós comparamos suas ações com as características de uma teoria emergente de líderes que enfrentam problemas complexos.

Resultados

Este estudo utiliza análises prévias de estudos anteriores de igualdade de gênero e descobre que o profundidade, âmbito e a influência do acolhimento de líderes em tempos de COVID-19 são paralelos aos de igualdade de gênero. Neste estudo também discutimos os resultados sob a perspectiva de problemas considerados complexos.

Originalidade

Este trabalho oferece um estudo profundo de uma líder que enfrenta um problema complexo, como a pandemia global chamada COVID-19, enquanto a crise da pandemia acontece. Através das observações e experiências obtidas pela líder em tempo real, conseguimos obter uma perspectiva única e indisponível de se conseguir por outros métodos.

Limitações e implicações da pesquisa

é preciso que se façam futuros trabalhos quantitativos para se examinar os limites da teoria de líderes que enfrentam problemas complexos, através de um escopo maior do problema em uma população mais abrangente de líderes que buscam soluções para problemas complexos.

Implicações práticas

problemas complexos podem ocorrer em estruturas organizacionais de vários níveis. O entendimento das característica de individuos melhor qualificados que possam contribuir para a definição e solução de tais problemas é de extrema relevância para a seleção, desenvolvimento, regras e práticas organizacionais.

Implicações sociais

Muitos dos maiores desafios de nossa sociedade são chamados problemas complexos ou de difíceis soluções. Assim sendo, o entendimento das ações dos líderes que enfrentam esses problemas é crítico para as diretrizes de políticas públicas e esforços sociais avançados para se combater o problema. A natureza desses problemas é considerada neste estudo bem como as implicações das ações dos líderes desses problemas para a sociedade, sendo que práticas gerenciais são particularmente discutidas.

Details

Management Research: Journal of the Iberoamerican Academy of Management, vol. 18 no. 4
Type: Research Article
ISSN: 1536-5433

Keywords

Article
Publication date: 18 February 2021

Si Hyun Kim, M. Fernanda Wagstaff and Giacomo Laffranchini

Drawing from job characteristic theory and person-environment fit theory, the authors examine the relationship between job characteristics needs-supplies fit/misfit and affective…

Abstract

Purpose

Drawing from job characteristic theory and person-environment fit theory, the authors examine the relationship between job characteristics needs-supplies fit/misfit and affective organizational commitment across countries and how humane orientation moderates this relationship.

Design/methodology/approach

To test the authors’ hypotheses, the authors conducted a number of multilevel polynomial regressions with three-dimensional surface analyses on a sample of 19,049 employees from 24 countries drawn from the International Social Survey Program (ISSP) 2005.

Findings

Results indicate that job characteristics needs-supplies fit is positively related to affective organizational commitment, while job characteristics needs-supplies misfit is negatively related to affective organizational commitment. In addition, results reveal that humane orientation is relevant to increasing affective organizational commitment when external rewards job characteristics needs are higher than external rewards job characteristics supplies.

Originality/value

These results weaken the universality of job characteristics and call for a departure from a one-size-fits-all approach to human resources.

Content available
Article
Publication date: 1 June 2020

M. Fernanda Wagstaff and José Ernesto Amorós

327

Abstract

Details

Management Research: Journal of the Iberoamerican Academy of Management, vol. 18 no. 2
Type: Research Article
ISSN: 1536-5433

Article
Publication date: 13 January 2020

M. Fernanda Wagstaff, Si Hyun Kim, Fernando R. Jiménez Arévalo, Said Al-Riyami and Esperanza Huerta

This paper aims to examine the relationship between individual bicultural identity and attitudes toward diversity. The authors also theorize and test the mechanism through which…

Abstract

Purpose

This paper aims to examine the relationship between individual bicultural identity and attitudes toward diversity. The authors also theorize and test the mechanism through which individual bicultural identity will be more likely to result in positive attitudes toward diversity.

Design/methodology/approach

The authors collected survey data drawing from two different samples and two different measures of attitudes toward diversity. To test the hypotheses, the authors conducted structural equation modeling analyses.

Findings

The authors found that individual bicultural identity increases positive attitudes toward diversity and cultural intelligence partially mediates this relationship. Individual bicultural identity increases positive attitudes to others not necessarily known to us.

Originality/value

The authors integrate the cultural intelligence framework and the common in-group identity model in assessing the role of cultural intelligence in both individual bicultural identity and attitudes toward diversity.

Propósito

Analizamos la relación entre la identidad individual bicultural y las actitudes hacia la diversidad. También discutimos y probamos los mecanismos a través de los cuales, es más probable que una identidad individual bicultural se asocie con una actitud positiva respecto a la diversidad.

Diseño

Recopilamos encuestas con dos muestras distintas y usando dos medidas diferentes de actitudes en torno a la diversidad. Para probar las hipótesis, llevamos a cabo un análisis del modelo de ecuaciones estructurales.

Resultados

Encontramos que la identidad individual bicultural aumenta las actitudes positivas hacia la diversidad y que la inteligencia cultural parcialmente media esta relación. La identidad individual bicultural aumenta las actitudes positivas hacia las demás personas, que no necesariamente conocemos.

Originalidad/Valor

Integramos el marco de la inteligencia cultural y el modelo de identidad común en grupo para evaluar el rol de la inteligencia cultural tanto en la identidad individual bicultural como en las actitudes en torno a la diversidad.

Propósito

Examinamos a relação entre a identidade bicultural individual e as atitudes em relação à diversidade. Além disto, teorizamos e testamos o mecanismo através do qual a identidade bicultural individual terá maior probabilidade de levar a atitudes positivas em relação à diversidade.

Desenho

Coletámos dados de pesquisa a partir de duas amostras diferentes e duas medidas diferentes de atitudes em relação à diversidade. A fim de testar as hipóteses, realizamos análises de modelagem de equações estruturais.

Conclusões

Descobrimos que a identidade bicultural individual acrescenta as atitudes positivas em relação à diversidade, e que a inteligência cultural medeia parcialmente esta relação. A identidade bicultural individual acrescenta as atitudes positivas em relação aos outros não necessariamente conhecidos por nós.

Originalidade/valor

Integramos o quadro da inteligência cultural e o modelo de identidade intragrupo comum na avaliação do papel da inteligência cultural tanto na identidade bicultural individual como nas atitudes em relação à diversidade.

Article
Publication date: 13 February 2017

Si Hyun Kim, Giacomo Laffranchini, Maria Fernanda Wagstaff and Wonho Jeung

The purpose of this paper is to examine the relationship between congruence between employee and employer psychological contract fulfillment and commitment. The authors further…

1789

Abstract

Purpose

The purpose of this paper is to examine the relationship between congruence between employee and employer psychological contract fulfillment and commitment. The authors further studied how the relationship is moderated by distributive justice.

Design/methodology/approach

The authors conducted polynomial regression analyses with response surface methodology on two Korean samples.

Findings

Congruence between employee and employer psychological contract fulfillment was positively related to affective commitment and occupational commitment. Distributive justice moderated these relationships.

Research limitations/implications

The main limitation was common method bias as a result of the cross-sectional nature of the study designs.

Practical implications

Employers must be vigilant not only with regard to fulfilling employees’ psychological contracts but also to doing this fairly.

Originality/value

The authors studied the interaction effect of distributive justice on the relationship between psychological contract congruence and commitment in Korea.

Details

Journal of Managerial Psychology, vol. 32 no. 1
Type: Research Article
ISSN: 0268-3946

Keywords

Article
Publication date: 18 January 2013

María Fernanda Wagstaff, María del Carmen Triana, Abby N. Peters and Dalila Salazar

The purpose of this paper is to examine alleged perpetrators' reactions to being accused of discrimination.

Abstract

Purpose

The purpose of this paper is to examine alleged perpetrators' reactions to being accused of discrimination.

Design/methodology/approach

The paper examines how the mode of confrontation as well as the perpetrator's status relate to the alleged perpetrator's state of anger and the likelihood of providing a justification to the victim. To test the hypotheses, the authors conducted an experimental design using an organizational scenario.

Findings

The mode of confrontation predicts the likelihood of providing a justification to the victim. The paper also found that both anger and the likelihood of providing a justification for a charge of discrimination are higher when the mode of confrontation is indirect and the alleged perpetrator is the supervisor.

Research limitations/implications

An organizational scenario limits the realism of the study such that results may not generalize to actual organizational settings (Stone, Hosoda, Lukaszewski and Phillips). In addition, the response rate was low. Nevertheless, a full understanding of issues related to reactions to alleged discrimination will depend upon research conducted in a variety of settings under a variety of conditions.

Practical implications

It is unlikely that direct confrontations will be instrumental in correcting misperceptions of discriminatory behavior. Organizations need to provide training on how to manage confrontation episodes as an opportunity to mitigate perceived mistreatment.

Originality/value

Which mode of confrontation is best? Indirect confrontation is associated with a higher likelihood of the alleged perpetrator providing a justification for a charge of discrimination, particularly when the alleged perpetrator is the supervisor. However, anger is also higher when supervisors are confronted indirectly about allegations of discrimination.

Details

Journal of Managerial Psychology, vol. 28 no. 1
Type: Research Article
ISSN: 0268-3946

Keywords

Article
Publication date: 10 August 2015

María Fernanda Wagstaff, Adrienne Collela, María del Carmen Triana, Alexis Nicole Smith and Marla Baskerville Watkins

Drawing from social dominance theories and conceptualizations of paternalism, the purpose of this paper is to define and develop a measure of subordinates’ perceptions of…

Abstract

Purpose

Drawing from social dominance theories and conceptualizations of paternalism, the purpose of this paper is to define and develop a measure of subordinates’ perceptions of supervisor paternalism (SPSP).

Design/methodology/approach

The authors assess the validity of the measure using Hinkin’s (1998) scale development steps.

Findings

The authors found evidence of the convergent and discriminant validity of the measure of subordinates’ perceptions of supervisor paternalism drawing from three different samples. Participants in the study were also able to differentiate a low from a high paternalism condition using the measure of paternalism. Finally, as expected, the interaction between a supervisor’s benevolence and control was significantly associated with subordinates’ perceptions of supervisor paternalism.

Research limitations/implications

The authors provide evidence for the validity of a measure of subordinates’ perceptions of supervisor paternalism while controlling for various status signals represented by demographic variables. Results may have been influenced by common method variance. However, there is no theoretical reason to expect any such interactions. Additionally, as the authors limited the data collection to the USA, the authors caution against generalizing beyond that context.

Practical implications

The authors provide validity and reliability evidence for a unidimensional measure that is short and easy to administer in future research to further examine the consequences of perceptions of supervisor paternalism.

Social implications

Defining and measuring subordinates’ perceptions of supervisor paternalism is important to society given the potential adverse consequences of these perceptions. Because paternalistic relationships pervade many supervisor-subordinate interactions, both subordinates and supervisors can become more sensitive to the consequences of such interactions by understanding the conditions under which supervisor paternalism manifests itself.

Originality/value

Conceptually, in this study, the authors build on prior research and define supervisor paternalism from a social dominance perspective. Empirically, the authors contribute a statistically valid and reliable unidimensional measure.

Details

Journal of Managerial Psychology, vol. 30 no. 6
Type: Research Article
ISSN: 0268-3946

Keywords

Article
Publication date: 4 November 2013

Guido Hertel, Béatrice I.J.M. van der Heijden, Annet H. de Lange and Jürgen Deller

In recent years, significant demographic changes in most industrial countries have tremendously affected the age distribution of workers in organizations. In general, the…

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Abstract

Purpose

In recent years, significant demographic changes in most industrial countries have tremendously affected the age distribution of workers in organizations. In general, the workforce has become more age-diverse, providing significant and new challenges for human resource management and leadership processes. The current paper aims to address age-related stereotypes as a major factor that might impede potential benefits of age diversity in organizations.

Design/methodology/approach

After a brief review of potential detrimental effects of age-related stereotyping at work, the authors discuss the validity of typical age stereotypes based on new findings from large-scale empirical research with more than 160,000 workers overall.

Findings

Although the research summarized in this review is based on large samples including several thousand workers, the cross-sectional nature of the studies does not control for cohort or generational effects, nor for (self-)selection biases. However, the summarized results still provide important guidelines given that challenges due to age diversity in modern organizations today have to be dealt with regardless of the concrete origins of the age-related differences.

Originality/value

This is one of the first reviews challenging popular misbeliefs about older workers based on large-scale empirical research.

Details

Journal of Managerial Psychology, vol. 28 no. 7/8
Type: Research Article
ISSN: 0268-3946

Keywords

Content available
Article
Publication date: 21 April 2020

José Ernesto Amorós

317

Abstract

Details

Management Research: Journal of the Iberoamerican Academy of Management, vol. 18 no. 1
Type: Research Article
ISSN: 1536-5433

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