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The purpose of this paper is to address the issue of power quality through a case study in an IT‐intensive modern office building.

This paper presents results from a power quality audit conducted last year. Firstly, the power site inspection included: (a) a walk‐down of the facility's electrical system to inspect the condition of equipment and becoming familiar with the electrical system; (b) interviewing facility electrical personnel and end‐users on failure of equipment; (c) identifying and collecting the electronic equipment that is most sensitive to power disturbances; (d) requesting and reviewing equipment literature and electromagnetic compatibility characteristics; (e) after that, in the power quality monitoring, voltage and current were measured at various floors.

It was found that the main problems for the equipment installed were harmonics and leakage currents. The paper examines the causes and effects of power disturbances that affect computer or any other microprocessor based equipment and analyses the disadvantages of modern power supplies.

This provides useful information for facilities managers on the current state of power disturbances. The convenience of “enhanced power supply” is also discussed. Finally, it is addressed the role of standards on the protection of IT and the implications for the final costumer.

This paper has provided empirical data from a power site survey developed in a high tech building. This case study demonstrates the impacts of generalized electronic devices on the power quality of the buildings and the implications on energy uses.

Facilities management plays a significant role in the housing industry to support human daily routine and enhancing the productivity of the activities in and around the residential. Nonetheless, facilities management has not been readily encouraged or adopted by the Government in Malaysia in any structured way. The maintenance approaches adopted are mostly corrective which resulting poor service delivery, poor user satisfaction and endless maintenance backlogs. Thus, this paper aims to review the implementation of preventive maintenance and importance of routine maintenance frequency for the building facilities and services in high-rise residential buildings.

An extensive literature review published in between 1987 to 2016 has been carried out on the implementation of preventive maintenance strategy specifically routine maintenance. The building facilities and services which are divided into essential and value-added were identified and tabulated systematically to further form a theoretical framework to demonstrate the association between routine maintenance of building facilities and services and maintenance outcome.

The findings of the study argued that the routine maintenance might affect the maintenance performance. Future research is proposed to investigate the optimal frequency of routine maintenance to enhance maintenance performance.

This study identified the importance of routine maintenance by providing the classification of facilities and services, which fundamentally support future research to improve the maintenance management of high-rise residential building.

The purpose of this paper is to illustrate the maintenance prioritising for facilities services in high-rise residential buildings in Peninsular Malaysia. Maintenance prioritisation is becoming more prominent in the building maintenance industry due to budget constraints, poor maintenance management and to yield better maintenance performance.

Two main categories with eleven facilities services that require maintenance were identified through extensive literature review. A total of 321 returned questionnaires were analysed to distinguish the relationship between the maintenance priority and cost variance. Semi-structured interviews were then conducted to validate the findings.

The findings revealed that five essential facilities services were significantly correlated to cost variance and a regression model which examines the probability of over-budget was developed. Meanwhile, the interviews recognised that maintenance prioritisation has impact towards maintenance cost.

This research focusses on the maintenance priorities of facilities services and their effects to maintenance cost. However, it is undeniable that the maintenance cost can be affected by other factors, contributing to a lower percentage of the total variance in the regression model. Thus, it creates research opportunity to study the factors (i.e. manpower, materials, wear and tear, etc.) affecting the variance of maintenance cost.

This study is useful to property managers in efforts to enhance the cost performance via appropriate maintenance prioritisation. The essential facilities services should be highly prioritised compared to the value-added facilities services.

The paper signifies the importance of maintenance prioritisation. It serves as a guide to plan and execute maintenance planning in a more logical way within budget and time constraints.