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Article
Publication date: 13 September 2023

Cheryl-lyn Ngoh and Hillary N. Mellema

This paper aims to study how retailers moving from a multi- (in-store and online) to a single- (online) channel impacts consumers’ retailer and channel choices.

402

Abstract

Purpose

This paper aims to study how retailers moving from a multi- (in-store and online) to a single- (online) channel impacts consumers’ retailer and channel choices.

Design/methodology/approach

The authors conduct two scenario-based experimental studies to examine consumers’ in-store and online channel shopping preferences and behavioural intentions (i.e. channel and retailer choices) when their preferred focal retailer’s physical store closes.

Findings

The findings show that when a focal retailer removes its physical store location, consumers with a strong preference for shopping online have a greater likelihood of shopping online. Their loyalty towards the retailer explains this relationship but is conditional on low levels of reactance. When reactance is high, consumers with a strong preference for shopping online are more likely to switch to a competitor.

Originality/value

This research paper bridges the intersection between B2B and B2C literature to understand how retailers’ channel-related supply chain decisions affect downstream consumer shopping behaviour.

Details

Journal of Business & Industrial Marketing, vol. 39 no. 1
Type: Research Article
ISSN: 0885-8624

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Article
Publication date: 1 December 2007

Jenny Secker, Helen Spandler, Sue Hacking, Lyn Kent and Jo Shenton

Empowerment has been described as the ‘holy grail’ of health promotion. This article describes an evaluation of arts participation for people with mental health needs that both…

610

Abstract

Empowerment has been described as the ‘holy grail’ of health promotion. This article describes an evaluation of arts participation for people with mental health needs that both measured empowerment outcomes and explored the processes by which positive outcomes were achieved, through six qualitative case studies. For the outcomes study, 62 arts and mental health project participants returned a questionnaire, including a measure of empowerment, soon after joining their project and again six months later. The follow‐up questionnaire asked participants to rate the impact of their arts involvement on the issues addressed in the measure. Six diverse arts and mental health projects took part in the case studies. Interviews with project participants explored what they saw as the benefits of arts involvement and how these came about. Results from the outcomes study showed significant improvements in empowerment and were suggestive of a strong causal link with arts participation. Analysis of the case study interviews revealed five processes through which benefits relating to empowerment were brought about. We argue that psychological empowerment is in itself important for people with mental health needs. In addition, our case studies indicate that some arts and mental health projects do empower participants at a social as well as individual level.

Details

Journal of Public Mental Health, vol. 6 no. 4
Type: Research Article
ISSN: 1746-5729

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Article
Publication date: 1 August 2008

Jenny Secker and Mark Tebbs

A year‐long review of services was carried out in South Essex by local authority and primary care trust commissioners to help inform future commissioning plans. The review…

33

Abstract

A year‐long review of services was carried out in South Essex by local authority and primary care trust commissioners to help inform future commissioning plans. The review included a focus group to consult service users, carers, project staff and referrers across the area. This was undertaken by SE‐SURG, a group of current and former service users who carry out research and consultation work for mental health service commissioners and providers. The results of the consultation are presented here, particularly in relation to the strengths and limitations of current services, service user aspirations and staff expectations.

Details

A Life in the Day, vol. 12 no. 3
Type: Research Article
ISSN: 1366-6282

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Article
Publication date: 1 August 2006

Helen Spandler, Jenny Secker, Sue Hacking and Jo Shenton

Helen Spandler and colleagues report on the first phase of a project to map arts and mental health projects in England and evaluate their benefits in terms of participants' mental…

95

Abstract

Helen Spandler and colleagues report on the first phase of a project to map arts and mental health projects in England and evaluate their benefits in terms of participants' mental health and how well they promote social inclusion, both in promoting peer friendships and networks and in supporting the development of links with the wider community.

Details

A Life in the Day, vol. 10 no. 3
Type: Research Article
ISSN: 1366-6282

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Article
Publication date: 1 August 1989

Wilfred Ashworth

The British Library National Sound Archive has published an important reference book Directory of Recorded Sound Resources in the United Kingdom, 1989, 173pp., ISBN 0 7123 0502 5…

22

Abstract

The British Library National Sound Archive has published an important reference book Directory of Recorded Sound Resources in the United Kingdom, 1989, 173pp., ISBN 0 7123 0502 5. It is compiled and edited by Lali Weerasinghe, with research by Jeremy Silver and lists 489 collections of both privately made and rare commercial recordings in the UK, covering all subject areas. Addresses of the collections, opening hours, conditions of access and details of size and contents are given. The arrangement is initially under county of location but the indexes include subjects, names of collections and individuals and thus allows research across any desired topic. The collecting bodies include libraries, museums, record offices, learned societies, archives, radio stations, business and industry; and collections have been comprehensively sought out, though it surprises me that the British Film Institute is missed because it must have many historical recordings coupled with moving images. This directory is a worthy addition to the growing number of valuable National Sound Archive publications. Its price, in hardback, is £30 from the British Library Publications Sales Unit, Boston Spa, Wetherby, West Yorkshire LS23 7BQ.

Details

New Library World, vol. 90 no. 8
Type: Research Article
ISSN: 0307-4803

Available. Open Access. Open Access
Article
Publication date: 15 January 2020

Tim Gorichanaz, Jonathan Furner, Lai Ma, David Bawden, Lyn Robinson, Dominic Dixon, Ken Herold, Sille Obelitz Søe, Betsy Van der Veer Martens and Luciano Floridi

The purpose of this paper is to review and discuss Luciano Floridi’s 2019 book The Logic of Information: A Theory of Philosophy as Conceptual Design, the latest instalment in his…

4237

Abstract

Purpose

The purpose of this paper is to review and discuss Luciano Floridi’s 2019 book The Logic of Information: A Theory of Philosophy as Conceptual Design, the latest instalment in his philosophy of information (PI) tetralogy, particularly with respect to its implications for library and information studies (LIS).

Design/methodology/approach

Nine scholars with research interests in philosophy and LIS read and responded to the book, raising critical and heuristic questions in the spirit of scholarly dialogue. Floridi responded to these questions.

Findings

Floridi’s PI, including this latest publication, is of interest to LIS scholars, and much insight can be gained by exploring this connection. It seems also that LIS has the potential to contribute to PI’s further development in some respects.

Research limitations/implications

Floridi’s PI work is technical philosophy for which many LIS scholars do not have the training or patience to engage with, yet doing so is rewarding. This suggests a role for translational work between philosophy and LIS.

Originality/value

The book symposium format, not yet seen in LIS, provides forum for sustained, multifaceted and generative dialogue around ideas.

Details

Journal of Documentation, vol. 76 no. 2
Type: Research Article
ISSN: 0022-0418

Keywords

Available. Content available
Book part
Publication date: 5 October 2015

Abstract

Details

Living the Work: Promoting Social Justice and Equity Work in Schools around the World
Type: Book
ISBN: 978-1-78441-127-5

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Article
Publication date: 1 January 1991

Lyn Randall and Anne Tofts

The increasing interest in NHS Support Services as areas where costeffectiveness and improved provision of value for money can beintroduced has led to the Hotel Service concept in…

147

Abstract

The increasing interest in NHS Support Services as areas where cost effectiveness and improved provision of value for money can be introduced has led to the Hotel Service concept in recent years. The Government′s review of the NHS will have a major impact on the quality of hotel services in hospitals and there will be increased incentives for managers to engage in personal development programmes which will benefit the individual and the organisation.

Details

International Journal of Contemporary Hospitality Management, vol. 3 no. 1
Type: Research Article
ISSN: 0959-6119

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Article
Publication date: 1 January 1988

Donald G. Howard and Michael A. Mayo

The article suggests that product management techniques commonly employed for markets in developed countries are inappropriate for markets in less‐developed countries (LDCs). To…

338

Abstract

The article suggests that product management techniques commonly employed for markets in developed countries are inappropriate for markets in less‐developed countries (LDCs). To market successfully in LDCs, a firm must re‐examine both its product offerings and its product management philosophy.

Details

International Marketing Review, vol. 5 no. 1
Type: Research Article
ISSN: 0265-1335

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Article
Publication date: 14 August 2018

Afsaneh Nahavandi and Lyn Corbett

The purpose of this paper is to explore the reasons for and consequences of leaders moving from other sectors to the public arena and provide guidelines for successful transitions…

439

Abstract

Purpose

The purpose of this paper is to explore the reasons for and consequences of leaders moving from other sectors to the public arena and provide guidelines for successful transitions to the public sector.

Design/methodology/approach

The paper relies on a conceptual analysis of leadership theory, critical reasoning and several examples to explore the phenomenon the authors call Leadership Leap (LL).

Findings

The paper explores the context, antecedents, causes and consequences of LL. The leaders’ self-confidence, ego and hubris are often considered to be the reason for leaping to an unfamiliar sector; however, the causes are much more complex. The authors suggest that in addition to the leaders’ personal characteristics, LL is encouraged by a culture of celebrity, excessive focus on the leaders and a longing for heroes. Ignoring or disregarding the context and overestimating the need for revolutionary change further exacerbate LL. The authors consider conditions for success and suggest areas for future research.

Originality/value

We are increasingly witnessing leaders who are successful and considered experts in one sector transition into the public sector. Although some are successful, others face obstacles and fail to live up to expectations. The unique characteristics of public leadership, specifically the collective nature of the sector and the crucial role of context and systems, provide a particular challenge for LL in the sector.

Details

International Journal of Public Leadership, vol. 14 no. 4
Type: Research Article
ISSN: 2056-4929

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