Qing Lu, Lydia Liping Jin, Yurong He and Fangjun Li
Managerial responses to employee voice have garnered significant scholarly attention. However, existing research has primarily focused on the factors leading to such responses…
Abstract
Purpose
Managerial responses to employee voice have garnered significant scholarly attention. However, existing research has primarily focused on the factors leading to such responses while giving limited attention to their outcomes. In this study, we integrated two distinct managerial reactions, voice endorsement and supervisory responsiveness. We framed these reactions as employee voice experiences and adopted a model of proactive motivation to explore how these experiences influence subsequent employee voice and silence behaviors through two alternative pathways: role breadth self-efficacy (i.e. the “can do” motivation) and positive affect (i.e. the “energized to do” affective state).
Design/methodology/approach
Researchers conducted a two-wave field survey involving 215 subordinates and their 42 direct supervisors. A multi-level path analysis was used to examine the hypothesized research model.
Findings
The results indicate that employee experiences of voice endorsement affect role breadth self-efficacy. Role breadth self-efficacy, in turn, influences both voice and silence behaviors. In contrast, employee experiences of voice responsiveness influence voice and silence behaviors only through positive affect.
Originality/value
This study extends the scope of existing literature on employee voice/silence by introducing subordinates’ voice experiences based on managerial reactions as an additional predictor of their subsequent behaviors. Moreover, by incorporating a model of proactive motivation and employing its “can do” and “energized to do” motivations as two intervening mechanisms, this study underscores the distinction between having one’s voice heard and truly adopted.
Details
Keywords
Antony King Fung Wong, Mehmet Ali Koseoglu and Seongseop (Sam) Kim
This study aims to examine the current state of the research activities of scholars in the hospitality and tourism field by analyzing the first 20 years of the new millennium.
Abstract
Purpose
This study aims to examine the current state of the research activities of scholars in the hospitality and tourism field by analyzing the first 20 years of the new millennium.
Design/methodology/approach
Longitudinal analyses using 14,229 journal articles as data source were realized by adopting BibExcel, Gephi and VOSviewer network analysis software packages.
Findings
This study provides a comprehensive overview of the hospitality and tourism research based on authorship and social network analysis, with patterns of prolific authors compared over four distinct periods.
Research limitations/implications
The hospitality and tourism academic society is clearly illustrated by tracing academic publication activities across 20 years in the new millennium. In addition, this study provides a guide for scholars to search for multidisciplinary collaboration opportunities. Government agencies and non-governmental organisations can also benefit from this study by identifying appropriate review panel members when making decisions about hospitality- and tourism-related proposals.
Originality/value
To the best of authors’ knowledge, this study is the first to use bibliometric analysis in assessing research published in leading hospitality and tourism journals across the four breakout periods in the new millennium.