Search results

1 – 10 of 62
Per page
102050
Citations:
Loading...
Access Restricted. View access options
Article
Publication date: 1 June 2000

Luis Murillo

Turkey represents a fascinating case in late industrialization or “late late developing”. Under the Kemalist tradition of continuous modernization, the Turkish context of the…

1458

Abstract

Turkey represents a fascinating case in late industrialization or “late late developing”. Under the Kemalist tradition of continuous modernization, the Turkish context of the 1990s, which heavily involves the military establishment, may actually support high‐technology sectors. Such a conclusion is derived from an examination of economic and geopolitical realities, and benchmarks provided by highly industrialized countries. A strategic TOWS analysis underlines the strengths, weaknesses, threats, and opportunities, of a hypothetical microelectronics industry. Strategies for such industry are suggested including international strategic alliances.

Details

European Business Review, vol. 12 no. 3
Type: Research Article
ISSN: 0955-534X

Keywords

Access Restricted. View access options
Article
Publication date: 1 October 2001

Luis Murillo

Supply‐chain management, at least in the largest multi‐national corporations, is a global endeavor. It is undergoing a transformation caused by the worldwide spread of digital…

5874

Abstract

Supply‐chain management, at least in the largest multi‐national corporations, is a global endeavor. It is undergoing a transformation caused by the worldwide spread of digital communications, and e‐commerce in particular. Hence, it is necessary to understand the development of e‐commerce and its future trends. This development is based on what is at times rather rapid advances generated or supported by the external environment with factors like institutions and electronic infrastructures. E‐commerce is rapidly spreading internationally, but by no means uniformly, across boundaries, or for that matter within countries. The great relevance of examining the international spread of e‐commerce is that most corporations actually source globally. The stages of e‐commerce evolution, from rather primitive incipiency to highly advanced B2B forms, are conditioned by factors which range from the availability of complementary assets to institutional considerations.

Details

Industrial Management & Data Systems, vol. 101 no. 7
Type: Research Article
ISSN: 0263-5577

Keywords

Access Restricted. View access options
Article
Publication date: 23 November 2012

Francisco J. Miranda, Antonio Chamorro, Luis R. Murillo and Juan Vega

Service quality is an elusive and abstract construct, so that particular effort is required to establish a valid measure. Patients' perceptions of health services seem to have…

797

Abstract

Purpose

Service quality is an elusive and abstract construct, so that particular effort is required to establish a valid measure. Patients' perceptions of health services seem to have been largely ignored by health care providers. The purpose of this paper is to propose a modified approach to the measurement of service quality in a primary health care setting.

Design/methodology/approach

Through the use of the HEALTHQUAL scale adapted from the SERVQUAL scale to the context of primary health care centres, the authors measure the perceptions of service quality reported by both users and health centre managers in Spain. Taking service quality to be a construct of a formative nature, the authors propose a modification for its measurement using partial least squares (PLS) path modelling, as recommended in the literature for the modeling of formative constructs.

Findings

It is found that the model provides health centre managers with a tool for the measurement of functional quality in their organization. The results reveal the importance of health staff attributes and efficiency measures for the perception of health centre quality.

Research limitations/implications

The model can also be used to measure how health care centre managers believe that patients perceive the quality of their service. This allows the potential gap between the provider's view and the customer's view to be assessed and monitored.

Originality/value

The paper extends the previous literature in two directions. First, based on SERVQUAL, it presents a general framework for measuring primary health care service quality as a construct of a formative nature. Second, it is the first application of PLS path modeling to the simultaneous examination of both users' and health centre managers' perceptions in a European context.

Details

International Journal of Quality and Service Sciences, vol. 4 no. 4
Type: Research Article
ISSN: 1756-669X

Keywords

Access Restricted. View access options
Executive summary
Publication date: 18 December 2024

VENEZUELA/ARGENTINA: Gendarme arrest worsens tensions

Details

DOI: 10.1108/OXAN-ES291760

ISSN: 2633-304X

Keywords

Geographic
Topical
Access Restricted. View access options
Expert briefing
Publication date: 13 August 2020

The move follows two weeks of demonstrations as protesters blocked roads to express anger at repeated election delays. With cities suffering food, fuel and medical supply…

Details

DOI: 10.1108/OXAN-DB254569

ISSN: 2633-304X

Keywords

Geographic
Topical
Access Restricted. View access options
Executive summary
Publication date: 27 January 2025

COLOMBIA/US: US diplomatic style will stoke resentment

Details

DOI: 10.1108/OXAN-ES292487

ISSN: 2633-304X

Keywords

Geographic
Topical
Access Restricted. View access options
Executive summary
Publication date: 18 March 2022

COLOMBIA: New president will face an unruly Congress

Details

DOI: 10.1108/OXAN-ES268048

ISSN: 2633-304X

Keywords

Geographic
Topical
Access Restricted. View access options
Expert briefing
Publication date: 13 September 2024

The Colombian government has called on Caracas to be transparent about the voter tally, but Petro has long been criticised for his leftist ideological alignment with Maduro. The…

Access Restricted. View access options
Expert briefing
Publication date: 18 March 2022

Congressional elections held the same day have delivered a split Congress that will make for a frustrating presidency. Significant and urgent reforms in areas such as pensions…

Details

DOI: 10.1108/OXAN-DB268039

ISSN: 2633-304X

Keywords

Geographic
Topical
Access Restricted. View access options
Expert briefing
Publication date: 8 June 2021

The situation has given President Luis Arce’s government a valuable opportunity to deflect domestic and international criticism of its handling of relations with members of the…

1 – 10 of 62
Per page
102050