Rachael Collins, Tom Shakespeare and Lucy Firth
The purpose of this paper is to provide insights into the views and attitudes that psychiatrists have about recovery colleges (RCs).
Abstract
Purpose
The purpose of this paper is to provide insights into the views and attitudes that psychiatrists have about recovery colleges (RCs).
Design/methodology/approach
Semi-structured interviews were conducted with ten psychiatrists from the Norfolk and Suffolk Foundation Trust.
Findings
Psychiatrists had a strong concept of the RC model, and were broadly positive about it, recognising many benefits. Various challenges were also acknowledged including how the RC model interacts with the medical model.
Originality/value
This is the first known study to explore solely the psychiatrists’ views of RCs, a group who are likely to be particularly influential within services. The sample was relatively unexposed to RCs, enabling insight into how the RC is perceived by those outside of its functioning as well as the state of wider organisational support, which is important for the success of RCs.
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Zhong Ming Benjamin Siong, David Mellor, Kathleen A. Moore and Lucy Firth
Models of workplace turnover are rarely assessed in contexts other than that in which they were developed. This reduces their generalizability and their usefulness in providing…
Abstract
Purpose
Models of workplace turnover are rarely assessed in contexts other than that in which they were developed. This reduces their generalizability and their usefulness in providing managers with guidance as to what they might do to reduce workers intentions to quit. The purpose of this study is to test a model derived from a study of shop floor retail salespeople in the call centre environment.
Design/methodology/approach
A questionnaire measuring the variables in the model was completed by 126 call centre representatives recruited from 11 call centres in Melbourne, Australia.
Findings
Although the model was supported, the interactions among the variables differed. In particular, stressors played a bigger, albeit indirect, role in the intention to quit.
Practical implications
Call centre managers need to consider carefully the aspects of the work environment that may be stressful. If appropriately addressed, turnover may be reduced, and productivity increased.
Originality/value
This paper demonstrates that the model of turnover derived from shop floor salespeople is generally robust in the call centre setting. It provides management of call centres with some guidance as to the factors associated with turnover and areas that can be addressed to reduce it.
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Lucy Firth, David J. Mellor, Kathleen A. Moore and Claude Loquet
This paper reports on an investigation of the variables that may be predictive of intentions to leave a job, and tests a model that includes mediating variables. A total of 173…
Abstract
This paper reports on an investigation of the variables that may be predictive of intentions to leave a job, and tests a model that includes mediating variables. A total of 173 retail salespeople completed questionnaires measuring commitment to the organization for which they worked, job satisfaction, stress, supervisor support, locus of control, self‐esteem, the perceived stressors in the job and their intention to quit. Path analysis was used to test the relationships hypothesized in the model. The majority of hypotheses were supported, with the variables included accounting for 52 per cent of the variance in intention to quit. Emotional support from supervisors and self‐esteem mediated the impact of stressors on stress reactions, job satisfaction, commitment to the organization and intention to quit. It is suggested that to ameliorate intention to quit and in turn reduce turnover, managers need to actively monitor workloads, and the relationships between supervisors and subordinates in order to reduce and manage stress. Managers also need to monitor both the extrinsic and intrinsic sources of job satisfaction available to employees. These activities could assist in maintaining and increasing job satisfaction and commitment to the organization.
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Mary Pomaa Agyekum, Selase Adjoa Odopey, Sabina Asiamah, Lucy Wallis, John E.O. Williams and Rachel Locke
The purpose of this study explores the perspective of key informants (educators, preceptors and former students) of the Kintampo Project, on the perceived effectiveness, gains and…
Abstract
Purpose
The purpose of this study explores the perspective of key informants (educators, preceptors and former students) of the Kintampo Project, on the perceived effectiveness, gains and challenges in delivering this large-scale training innovation in Ghana. The problem of mental health care neglect in Ghana is gradually improving. The Kintampo Project which trained mental health workers in Ghana has played a critical role in increasing access to mental health care.
Design/methodology/approach
This qualitative study explored participants' perspectives on the Kintampo Project in three broad areas: perceived effectiveness, gains and challenges. In all, 17 interviews were conducted with former students, preceptors and educators from the project. The interviews were digitally audio-recorded, transcribed, coded and analysed using deductive and thematic methods.
Findings
The participants perceived the project to have been successful in increasing the number of mental health workers in Ghana. The project provided a route for career progression for those involved. However, the Kintampo Project faced accreditation issues, low recognition, improper integration and remuneration of trained staff in the Ghana Health Service. This study points to the fact that the sustainability of mental health training in Ghana can be obstructed, because of this career path being less attractive. Further research is needed to explore how best to achieve sustainability of similar mental health innovations.
Originality/value
This paper shares the views of participants in the Kintampo Project.
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Lijia Guo, Tine Van Bortel, Chiara Lombardo, Steven Martin, David Crepaz-Keay, Shari McDaid, Oliver Chantler, Lucy Thorpe, Susan Solomon, Alec Morton, Antonis Kousoulis and Gavin Davidson
The COVID-19 pandemic and associated restrictions created a range of potential additional stressors for families, particularly for parents living with children. This study aims to…
Abstract
Purpose
The COVID-19 pandemic and associated restrictions created a range of potential additional stressors for families, particularly for parents living with children. This study aims to explore whether there were any differences in the mental health and emotional experiences of those living with children, and those who were not, during the pandemic and related lockdowns; and whether there were any specific risk factors associated with these mental health outcomes and emotional experiences.
Design/methodology/approach
Regression analyses of ten-wave repeated cross-sectional surveys between May 2020 and November 2021 on a total sample of 42,529 UK adults, which measured mental health with a range of pleasant and unpleasant emotional experiences. The interaction effects of living with children and age as well as marital status were tested.
Findings
During the pandemic, individuals who were living with children were more likely to feel hopeful (OR: 1.1) and grateful (OR: 1.163), less likely to feel hopeless (OR: 0.918) and lonely (OR: 0.799), while more likely to feel guilty (OR: 1.185), unprepared (OR: 1.195) and pressurised (OR: 1.14), than those not living with children. More nuanced findings and diverse emotional experiences were also found in people of different age groups and marital statuses.
Originality/value
This study has highlighted that being parents and living with children could be important factors of emotional distress, especially during the special circumstances of the pandemic and lockdowns, drawing on the large-scale national data.
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The libraries of British industrial firms are traced from their beginnings in the chemical industry in the last thirty years of the nineteenth century till 1939, by which date…
Abstract
The libraries of British industrial firms are traced from their beginnings in the chemical industry in the last thirty years of the nineteenth century till 1939, by which date they had spread to many branches of industry and had been recognized as an important part of the industrial and library worlds, thus establishing standard patterns of work. The origins and significance of Aslib are discussed.
THREE hundred years ago, on January 28th, 1613, the death occurred of Sir Thomas Bodley, whose name is immortalized in the library that he restored and which bears his name…
Abstract
THREE hundred years ago, on January 28th, 1613, the death occurred of Sir Thomas Bodley, whose name is immortalized in the library that he restored and which bears his name. Oxford's famous library, though originally founded by Humphrey, Duke of Gloucester, owes its establishment to Thomas Bodley, who was born at Exeter in 1545.
It has often been said that a great part of the strength of Aslib lies in the fact that it brings together those whose experience has been gained in many widely differing fields…
Abstract
It has often been said that a great part of the strength of Aslib lies in the fact that it brings together those whose experience has been gained in many widely differing fields but who have a common interest in the means by which information may be collected and disseminated to the greatest advantage. Lists of its members have, therefore, a more than ordinary value since they present, in miniature, a cross‐section of institutions and individuals who share this special interest.
Hitherto, we have discussed the advisability of issuing a magazine, and have entered with some degree of minuteness into the underlying financial principles; we now have to…
Abstract
Hitherto, we have discussed the advisability of issuing a magazine, and have entered with some degree of minuteness into the underlying financial principles; we now have to consider the arrangement of the contents. So much controversy has raged over the question of classified versus dictionary or alphabetical cataloguing, that it will be unnecessary to recapitulate the pros and cons. On the whole, the classified method has met with most favour, and experience has taught us that it is undoubtedly the better for magazine purposes. In this, we are in accordance with nearly all librarians publishing magazines. Indeed, in magazine work, where as a rule only one entry is given to a book, the alphabetical method is inadequate. It resolves itself into an alphabetical list either under authors' names, or under catchword subjects which is useless in showing the relation of one book to another. A properly classified list—preferably classified according to some recognized systematic scheme—on the other hand, displays the accessions to the library much more effectively, and does fulfil the necessary function just mentioned.