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The purpose of this paper is to present business process point analysis (BPPA), a technique to measure business functional process size, based on function point analysis (FPA), and using business process model and notation (BPMN). This paper also discusses the assessment results of BPPA compared with FPA.

Two experimental studies with participants from academia and industry were conducted. The following aspects in the experimental studies were focused: similarity, application easiness, feasibility, and application benefits. The purpose of the experiment was to assess BPPA comparing with FPA as the BPPA design followed the FPA pattern.

Experimental results showed that both academia and industry groups highly rated similarity and application benefits for BPPA compared with FPA. However, only participants from industry highly rated BPPA for application easiness and feasibility. The results also showed that participants’ previous experiences did not influence their ratings on BPPA.

BPPA helps project managers to measure functional process size of business process management projects. As BPPA is derived from FPA, its mechanism is easily recognizable by project managers who are used to FPA. These results also show that both techniques are in most cases considered rather similar.

Due to a lack of event data, organizations using Business Process Management may struggle to update their process models whenever business process changes occur. As such, alternative data sources are needed to detect and monitor business process changes.

We conducted interviews with domain experts to analyze real business processes and classify any identified changes using Reijers and Mansar's framework on business process redesign heuristics. Based on the results, we proposed a taxonomy of entity groups as well as a method for identifying entities in process models based on the taxonomy. With this method, we define how to create a mapping between entities and process models, forming a framework to identify outdated process models through monitoring the entities.

The analyses of 25 business processes let us define three entity groups that form our taxonomy. We confirmed the feasibility of our entity identification method by classifying process elements of 85 pre-existing process models according to the taxonomy. Regarding the mapping that forms the basis of our framework, we found it necessary to define requirement recommendations to ensure its consistency and rigor.

This study offers a novel approach to handling the challenges of business process change. By emphasizing the identification and use of entities in the analysis of business process changes, it provides a holistic approach to monitoring the work systems of an organization.

Process modeling guidelines are a valuable instrument for increasing the quality of process models. Since finding and selecting suitable guidelines are challenging, this paper aims to find and select suitable guidelines because they are scattered across the many studies of the literature. Also, not all of them are supported by empirical studies.

The authors conducted a systematic literature review to collect and analyze process modeling guidelines present in the literature and the empirical evidence that supports them.

The authors investigated a total of 793 articles and identified a total of 45 process modeling guidelines in five different categories. For each of these guidelines, the authors report empirical evidence together with corresponding measures, such as comprehension accuracy and error probability.

Compared to the prior literature reviews on process model quality and process modeling guidelines, this article extends current knowledge by analyzing the empirical evidence and variables associated with each guideline. This analysis provides guidance for practitioners and scholars on which guidelines to use while modeling a process and perform further research on.

The purpose of this paper is to present the proposal of a Product Line (PL)-based approach for Business Process Management (BPM) projects that cover the entire BPM lifecycle and proposes integrating it with dynamic techniques still not used together.

The authors carried out this work using the design science research methodology. The authors assessed the proposed approach using a classification procedure created through a series of specific attributes, which enables a comparison of the proposed integrated approach with related works selected from a systematic literature review.

The comparative assessment has shown that the proposed approach presents the most comprehensive solution than any other similar one suggested for the same purpose, mainly in terms of the coverage of the entire BPM lifecycle and dynamic techniques.

Due to the high-level conceptual nature of the proposed approach, the authors could not evaluate it also in terms of some controlled experiment or a case study.

The proposed approach aims at improving the management of business processes in organizations in a systematic way using concepts and techniques that exist in other areas, but not widely used together yet, such as BPM, service-oriented computing, and Software PL.