Aslib R&D meeting: computer‐produced indexes. The speaker at the second in the series of evening meetings arranged by the Aslib Research and Development Department, to be held on…
Abstract
Aslib R&D meeting: computer‐produced indexes. The speaker at the second in the series of evening meetings arranged by the Aslib Research and Development Department, to be held on Tuesday, 6th June, is Mrs Lucille Campey, B.SC, who will speak on ‘Computer‐produced subject indexes.’
Cathy Goodwin and Kelly L. Smith
Suggests that an understanding of the difference betweenfriendliness and courtesy can help providers to meet customerexpectations and improve perceptions of service quality in a…
Abstract
Suggests that an understanding of the difference between friendliness and courtesy can help providers to meet customer expectations and improve perceptions of service quality in a variety of service situations. Focuses on the issue of first‐name usage as a gesture of friendliness which is open to misinterpretation. Notes that this aspect of friendliness has been much debated in the popular press and has been identified as part of consumer service by some service organizations. Concludes that consumers express strong preferences for the level of friendliness they want from any type of service encounter, and that expectations will vary from one service to another and also from one customer to another.
Details
Keywords
The US feminist art movement of the 1970s is examined through selected works written by artists, critics, and historians during the 1990s. Books, exhibition catalogues…
Abstract
The US feminist art movement of the 1970s is examined through selected works written by artists, critics, and historians during the 1990s. Books, exhibition catalogues, dissertations, and articles place the movement within the broader contexts of art history and criticism, women’s history, and cultural studies. The art includes painting, drawing, collage, mixed‐media, graphics, installations, video, and performance. An increasing historical perspective allows scholars to examine the movement’s institutions and unresolved issues surrounding class, race, and sexual preference. Background is provided by an introductory essay, which summarizes the movement’s facets of protest, pedagogy, networks and professional associations, and art making while noting examples of publications and institutions that form part of the record of the movement. This article will be useful to librarians and scholars in art, women’s studies, history, sociology, and cultural studies.
Krista M. C. Cline and Catherine M. Bain
While research on intergenerational service learning has focused on the benefits for the students, very few studies have focused on the older adults who are the recipients of the…
Abstract
While research on intergenerational service learning has focused on the benefits for the students, very few studies have focused on the older adults who are the recipients of the service learning. For the current study, we were interested in the benefits of service learning for both the college students and the older adults who participated in a service-learning course. Qualitative data were collected from both the students in a sociology of aging service-learning class and the older adults who participated as recipients of the service learning. Data from the students were collected via student journals and open-ended questionnaire responses written by the students. Data from the older adults were collected via interviews by the students as well as open-ended questionnaire responses written by the older adults. The following themes emerged as benefits to students: (1) a better understanding and less fear of aging; (2) a desire to learn more about older adults; (3) a desire to engage more with older adults. The themes for the benefits to the older adults included (1) improved social connections and companionship and (2) becoming family. We found that engaging in intergenerational service-learning courses is beneficial to all those who are involved.
Details
Keywords
- Service learning
- older adults
- aging
- community engagement
- higher education
- liberal arts education
- academic growth
- professional development
- sociology
- personal development
- academic development
- non-traditional learning
- qualitative research
- community
- gerontology
- assisted living
- interviews
- social connections
- leadership
- integrated learning
- public service
- student centered pedagogy
- continuing care retirement community
The aim of the paper is to present some events in the life of ex‐child soldiers in the Democratic Republic of Congo (DRC) in relation to the social policy in place and the social…
Abstract
Purpose
The aim of the paper is to present some events in the life of ex‐child soldiers in the Democratic Republic of Congo (DRC) in relation to the social policy in place and the social representation of child soldiers and childhood in the country. The paper presents an overall picture of the different interventions used with child soldiers in Kinshasa, some elements of the social representation of the child soldier, and finally three stages in a child soldier's life, which bring into question those representations.
Design/methodology/approach
The study used a qualitative approach including general informal observation, semi‐directive interviews, focus groups based on drawings and inquired‐investigator exercises with 45 ex‐child soldiers in three towns in DRC. Finally 12 interviews, based on the image classification exercise were carried out with Congolese adults belonging to the middle class in Kinshasa.
Findings
The paper suggests that child soldiers are represented as passive victims, while the reality of their life shows their capacity for action and decision.
Research limitations/implications
Because of the continuing fighting inside DRC, part of the population is not accessible.
Practical implications
The paper includes implications for actions by the NGO sector or other kinds of aid organization.
Originality/value
First, the paper uses new tools for collecting data from children. Second, it presents a study of a subject that, whilst being widely popularized through the media, lacks adequate scientific research. Third, the paper brings into question the Western point of view of the experience of child soldiers.
Details
Keywords
Anita Kit-Wa Chan, Lucille Lok-Sun Ngan, Anthony K.W. Wong and W.S. Chan
Cross-border students – children who are permanent residents of Hong Kong but live on the mainland and travel across the border to school every day – have been an important…
Abstract
Purpose
Cross-border students – children who are permanent residents of Hong Kong but live on the mainland and travel across the border to school every day – have been an important social, educational and political issue in Hong Kong. Nevertheless, current discussions regarding this issue focus mainly on the group of students whose parents are Chinese residents and seldom examine the wider contribution of social, geo-political, global-economic and policy changes to the phenomenon. These shortcomings have limited the understanding of the role of the state and the varied needs of these child migrants from diverse family backgrounds. This paper aims to address these gaps.
Design/methodology/approach
It proposes to bring changing border and immigration policies in Hong Kong back into the current analysis and offers a case study of border history. It revisits publications on Hong Kong’s immigration and migration policies, official statistics and government policy papers and (re)constructs the border changes that took place during the period from 1950 to 2013, which led to the rise and complexity of cross-border students.
Findings
This critical historical review offers two important findings: First, it reveals how the government, through its restrictive and liberalized border regulations, has constrained and produced different types of cross-border families. Second, it shows that cross-border students come from diverse family configurations, which have adopted cross-border schooling as a family strategy.
Originality/value
These findings underscore the importance of historical perspective, the wider context in migration studies, the centrality of the state in migrant families and a differentiated understanding of child migrants.
Details
Keywords
Autumn A. Griffin and Jennifer D. Turner
Historically, literacy education and research have been dominated by white supremacist narratives that marginalize and deficitize the literate practices of Black students. As…
Abstract
Purpose
Historically, literacy education and research have been dominated by white supremacist narratives that marginalize and deficitize the literate practices of Black students. As anti-Blackness proliferates in US schools, Black youth suffer social, psychological, intellectual, and physical traumas. Despite relentless attacks of anti-Blackness, Black youth fight valiantly through a range of creative outlets, including multimodal compositions, that enable them to move beyond negative stereotypes, maintain their creativity, and manifest the present and future lives they desire and so deeply deserve.
Design/methodology/approach
This study aims to answer the question “How do Black students' multimodal renderings demonstrate creativity and love in ways that disrupt anti-Blackness?” The authors critically examine four multimodal compositions created by Black elementary and middle school students to understand how Black youth author a more racially just society and envision self-determined, joyful futures. The authors take up Black Livingness as a theoretical framework and use visual methodologies to analyze themes of Black life, love and hope in the young people’s multimodal renderings.
Findings
The findings suggest that Black youth creatively compose multimodal renderings that are humanizing, allowing their thoughts, feelings and experiences to guide their critiques of the present world and envision new personal and societal futures. The authors conclude with a theorization of a Black Livingness Pedagogy that centers care for Black youth.
Originality/value
Recognizing that “the creation and use of images [is] a practice of decolonizing methodology” (Brown, 2013, loc. 2323), the authors examine Black student-created multimodal compositional practices to understand how Black youth author a more racially just society and envision self-determined, joyful futures.