Luciana Mourão and Jairo Eduardo Borges-Andrade
The purpose of this paper is to propose a training and development (T&D) evaluation model that includes new societal indicators, considering the growing demand to do so. Three…
Abstract
Purpose
The purpose of this paper is to propose a training and development (T&D) evaluation model that includes new societal indicators, considering the growing demand to do so. Three complementary studies were done. Study I used a framework for T&D evaluation that includes societal impact in it. Study II investigated which levels of T&D Brazilian organizations use. Study III went deeper into practitioners' vision on such theme.
Design/methodology/approach
Three multimethod studies were done, over ten years (2001-2011). Study I focused on the evaluation of a professional formation program and used a quasi-experimental design. In Study II a survey was done with 1,150 organizations, searching for T&D evaluation strategies. Study III was a qualitative research with T&D professionals on societal impact.
Findings
Impacts at the individual, organizational and societal levels were identified in Study I. Study II showed that most Brazilian organizations measure solely the individual level. Study III identified that the societal impact is sole and rarely measured by public organizations and large business corporations where a T&D department is fully operating
Research limitations/implications
The indicators of societal and organizational outcomes used are appropriate for evaluating a specific T&D program. Other programs would require their own indicators (e.g. absenteeism, health, well being).
Practical implications
The results of this study highlight an increasing demand for the recognition of organizational and societal indicators in T&D evaluation. Practitioners should be aware of this fact.
Originality/value
This study uses indicators that are beyond the walls of the organization. It contributes to the development of T&D evaluation tools and points to new challenges towards societal effects of T&D activities.
Details
Keywords
Marine Mateus Costa, Antônio Alves Filho and Ana Katarina Pessoa-de-Oliveira
This article aims to investigate teleworking in public institutions, specifically focussing on the perspectives of technical-administrative employees at a Brazilian federal…
Abstract
Purpose
This article aims to investigate teleworking in public institutions, specifically focussing on the perspectives of technical-administrative employees at a Brazilian federal educational institution.
Design/methodology/approach
The research methodology involved the use of guided semi-structured interviews with public servants. The analysis applied a prior set of categories derived from the advantages and disadvantages of teleworking, as well as the favourable and unfavourable aspects of the interaction between teleworking and family relationships.
Findings
The findings reveal a range of benefits associated with teleworking, primarily an improved quality of life for workers. However, the study also identified significant challenges, including excessive workload, social isolation and difficulties in separating personal and professional life, corroborating with previous studies.
Research limitations/implications
It is crucial to note that the majority of participants in the study have children or dependants, which could potentially influence their teleworking strategies and experiences. This demographic factor may play a significant role in how participants navigate their work-from-home routines and manage their responsibilities, especially during the COVID-19 pandemic.
Practical implications
Working from home presents two sides of the same coin according to the vision of those involved in this type of work. Public organisations should know in depth the challenges faced by their workers to prioritise planning that monitors their workforce and achieve success with teleworking.
Originality/value
The insights from this study provide valuable guidance for the development of evidence-based teleworking policies and practices in public educational institutions.