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This study aims to analyze the innovations introduced, with reference to enterprise resource planning, in the Italian wood–furniture sector, focusing attention on the COSMOB S.p.A. case study, identifying how this small company tried to exploit the advantages offered by the introduction of new digital technologies to remain competitive in the context of the accredited Test Laboratories in the furniture industry.

The research has been developed with a qualitative approach. The study is a conceptual development and it uses exploratory interviews to create a single case study of COSMOB. The case study was developed with the realization by the researcher of a long period of support to the company’s Quality Manager, and periodic bi-monthly interviews for an update of their perceptions on the development of the activity.

The need for rapid decision-making processes, the management of high volumes of data and the need for inter- and intra-organizational connection had a critical relief in company’s decision to adopt the integrated software. As for the main problems related to its adoption, these were the duration of the implementation of the operation, the complexity of the system and its limited adaptability.

The value of the paper relies on the development of an in-depth company case study, where the researcher supported the implementation of the system for the entire activity, obtaining therefore, a qualitative base of information that cannot be obtained through limited interviews.

The purpose of this study is to identify an innovative solution for the power transmission gearbox of concrete mixers, according to the specifications provided by the company.

A tailored systematic design approach (inspired to the German systematic framework) has been adopted to comprehensively gather the company specifications and perform in-depth design space explorations. Subsequently, an iterative embodiment design approach has been followed to identify the size of the components for the preferred concept, by using acknowledged mechanical design procedures and finite element analysis tools.

An innovative cycloidal gearbox has been developed, by merging the kinematics underpinning the classical cycloidal drives and the Wolfrom planetary gearbox. The resulting concept provides high reduction rates with a very high overload capacity.

The main limitation of the studies is the absence of in-depth evaluations usually performed in the detail design phase. However, this limitation is a direct consequence of the company specifications, which only asked to find a preferred concept and to perform preliminary evaluations. Accordingly, the subsequent design optimization are intended to be performed by the company’s staff.

The present paper shows an original design approach, opportunely tailored to the design of innovative gearboxes. It can be conveniently adapted and reused by designers involved in similar tasks. Moreover, the designed cycloidal gearbox paves the way for important innovations in the field of concrete mixers, allowing to design more robust and compact devices.

This paper analyses Environmental Sustainability (ES) policies of the hotel industry in New Zealand (NZ) and compares them with a recognised global standard – the Global Reporting Initiative (GRI).

The study considered ES policies of ten major hotel groups (consisting of 208 accommodation providers) in NZ and employed content data analysis using Leximancer software to identify the themes relating to ES and benchmark them against the GRI standards.

Firms in the sample are lagging behind in regard to ES practices in comparison to GRI. Firstly, they did not follow the global standard guidelines strictly in reporting their environmental impact; secondly, they have not quantified the impact or related reductions to environmental damage and thirdly, they did not cover all relevant impact areas as outlined by the GRI in reporting some ES initiatives already in place.

The research findings are based on the content data from websites and their executions were not validated. In addition to GRI, there could be other global organisations that can be used for future research.

This study confirms the prior research findings on environmental impact in NZ, induced by tourism-hospitality sector, and provides an opportunity for the practitioners to reflect upon and develop environmental policies in line with global practices such as GRI.

Prior studies on analysing ES of the businesses in the hotel industry are scarce. To the best of our knowledge, no prior study has attempted to analyse online content data of the NZ hotel industry to examine sustainability policies and practices and compare them against any global standard.