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Article
Publication date: 4 April 2019

Lorna Stevens, Pauline Maclaran and Stephen Brown

This paper aims to use embodied theory to analyze consumer experience in a retail brandscape, Hollister Co. By taking a holistic, embodied approach, this study reveals how…

2633

Abstract

Purpose

This paper aims to use embodied theory to analyze consumer experience in a retail brandscape, Hollister Co. By taking a holistic, embodied approach, this study reveals how individual consumers interact with such retail environments in corporeal, instinctive and sensual ways.

Design/methodology/approach

The primary source of data was 97 subjective personal introspective accounts undertaken with the target age group for the store. These were supplemented with in-depth interviews with consumers, managers and employees of Hollister.

Findings

The authors offer a conceptualization of consumers’ embodied experience, which they term The Immersive Somascape Experience. This identifies four key touch points that evoke the Hollister store experience – each of which reveals how the body is affected by particular relational and material specificities. These are sensory activation, brand materialities, corporeal relationality and (dis)orientation. These may lead to consumer emplacement.

Research limitations/implications

The authors propose that taking an “intelligible embodiment” approach to consumer experiences in retail contexts provides a deeper, more holistic understanding of the embodied processes involved. They also suggest that more anthropological, body-grounded studies are needed for the unique insights they provide. Finally, they note that there is growing consumer demand for experiences, which, they argue, points to the need for more research from an embodied experience perspective in our field.

Practical implications

The study reveals the perils and pitfalls of adopting a sensory marketing perspective. It also offers insights into how the body leads in retail brandscapes, addressing a lack in such approaches in the current retailing literature and suggesting that embodied, experiential aspects of branding are increasingly pertinent in retailing in light of the continued growth of on-line shopping.

Originality/value

Overall, the study shows how an embodied approach challenges the dominance of mind and representation over body and materiality, suggesting an “intelligible embodiment” lens offers unique insights into consumers’ embodied experiences in retail environments.

Details

European Journal of Marketing, vol. 53 no. 4
Type: Research Article
ISSN: 0309-0566

Keywords

Article
Publication date: 1 August 1998

This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/02634509710193145. When citing the…

22992

Abstract

This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/02634509710193145. When citing the article, please cite: Pauline Maclaran, Lorna Stevens, Miriam Catterall, (1997), “The ‘glasshouse effect’: women in marketing management”, Marketing Intelligence & Planning, Vol. 15 Iss: 7, pp. 309 - 317.

Details

Journal of Marketing Practice: Applied Marketing Science, vol. 4 no. 5
Type: Research Article
ISSN: 1355-2538

Content available
Article
Publication date: 1 September 2003

Pauline Maclaran, Miriam Catterall and Lorna Stevens

364

Abstract

Details

Qualitative Market Research: An International Journal, vol. 6 no. 3
Type: Research Article
ISSN: 1352-2752

Content available
Article
Publication date: 1 August 1998

Lorna Stevens, Miriam Catterall and Pauline Maclaran

2047

Abstract

Details

Journal of Marketing Practice: Applied Marketing Science, vol. 4 no. 5
Type: Research Article
ISSN: 1355-2538

Article
Publication date: 1 December 1997

Miriam Catterall, Pauline Maclaran and Lorna Stevens

From the early 1990s a number of papers advocating feminist analyses of marketing phenomena appeared in the marketing literature. Scholars working from feminist perspectives in…

3238

Abstract

From the early 1990s a number of papers advocating feminist analyses of marketing phenomena appeared in the marketing literature. Scholars working from feminist perspectives in other disciplines have examined marketing phenomena for some time. Provides a guide to this literature, highlighting the scope of the work and its diversity, and suggests areas where more research is needed.

Details

Marketing Intelligence & Planning, vol. 15 no. 7
Type: Research Article
ISSN: 0263-4503

Keywords

Article
Publication date: 1 December 1997

Pauline Maclaran, Lorna Stevens and Miriam Catterall

Explores the “glasshouse effect” that women marketing managers may experience as they carry out their marketing roles. Addresses, specifically, the invisible organizational…

1870

Abstract

Explores the “glasshouse effect” that women marketing managers may experience as they carry out their marketing roles. Addresses, specifically, the invisible organizational environments which constrict and stifle values which are traditionally perceived as “feminine” in the workplace. Research with women in marketing management indicates that these barriers are not only vertical, as implied by the phrase “the glass ceiling”, but also horizontal, and are consequently more appropriately encapsulated in the image of a “glasshouse”, a colloquial term for a prison.

Details

Marketing Intelligence & Planning, vol. 15 no. 7
Type: Research Article
ISSN: 0263-4503

Keywords

Article
Publication date: 1 December 1999

Miriam Catterall, Pauline Maclaran and Lorna Stevens

Critical marketing studies are currently on the margins of the discipline, and the ideas and challenges to conventional marketing thought posed by these critiques are rarely…

3030

Abstract

Critical marketing studies are currently on the margins of the discipline, and the ideas and challenges to conventional marketing thought posed by these critiques are rarely examined in the marketing classroom. Drawing largely from debates in the management literature, discusses the problems and considers the possibilities of integrating critical reflection into the marketing curriculum.

Details

Marketing Intelligence & Planning, vol. 17 no. 7
Type: Research Article
ISSN: 0263-4503

Keywords

Content available
Article
Publication date: 1 June 2003

163

Abstract

Details

Qualitative Market Research: An International Journal, vol. 6 no. 2
Type: Research Article
ISSN: 1352-2752

Article
Publication date: 14 August 2017

Lorna Montgomery and Joyce McKee

The purpose of this paper is to outline and critique the current model of adult safeguarding in Northern Ireland (NI).

Abstract

Purpose

The purpose of this paper is to outline and critique the current model of adult safeguarding in Northern Ireland (NI).

Design/methodology/approach

The paper offers a critical analysis of adult safeguarding, legislation, policy and practice. Insights are offered from the Regional Adult Safeguarding Officer for NI, and available research evidence is cited.

Findings

Distinct features of Northern Irish society have shaped its adult safeguarding policy and practice in ways which differ from those in England, Scotland and Wales. The strengths and limitations of the legal and policy framework, and practice systems are discussed.

Research limitations/implications

The paper offers the viewpoint of the authors, which may not be representative.

Practical implications

The potential advantages and challenges of the Northern Irish safeguarding systems are presented, and potential future developments are highlighted.

Social implications

Changes have been highlighted in the way adult safeguarding has been conceptualised. An emphasis on prevention and early intervention activities, with a key role envisaged for community, voluntary and faith sector organisations, have been noted.

Originality/value

This paper provides an accessible overview of adult safeguarding in NI, which to date has been lacking from the literature.

Details

The Journal of Adult Protection, vol. 19 no. 4
Type: Research Article
ISSN: 1466-8203

Keywords

Article
Publication date: 8 June 2023

Andrew B. Edelblum and Nathan B. Warren

Research emphasizes the motivations underlying and potential harmful consequences of social media use, but there is little understanding of stigmas faced by individual social…

1272

Abstract

Purpose

Research emphasizes the motivations underlying and potential harmful consequences of social media use, but there is little understanding of stigmas faced by individual social media users, particularly as they pertain to gender. The purpose of this study is to examine a unique stereotype related to men’s social media use.

Design/methodology/approach

Four experiments examine judgments of men based on how often they post on social media (frequently vs infrequently).

Findings

The authors find that posting frequently (vs infrequently) affects the perceived gender of men but not women. This frequent-posting femininity stereotype is explained by perceived neediness and holds regardless of whether posts are about others (vs the self) or whether posts are shared by influencers (vs ordinary users).

Research limitations/implications

Future research should examine other stereotypes of social media users – including those pertaining to gender – and ways to mitigate such negative attributions. Researchers should examine how the frequent-posting femininity stereotype and other social media use stereotypes affect social media consumption and consumer well-being.

Practical implications

Managers should adjust consumer engagement strategies and restructure platforms to address the unique stigmas facing different consumer groups.

Originality/value

Providing insights into the dark side of social media, the authors investigate a unique domain – stereotypes about individual social media users. The findings of this study uncover an emasculating stigma against men who post often on social media, which may discourage men from online participation.

Details

European Journal of Marketing, vol. 58 no. 2
Type: Research Article
ISSN: 0309-0566

Keywords

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