Lorna Phillips and Panoraia Andriopoulou
Despite government and national health service demands for equality within mental health (MH) services, racial inequalities remain. South Asian (SA) women underutilise MH…
Abstract
Purpose
Despite government and national health service demands for equality within mental health (MH) services, racial inequalities remain. South Asian (SA) women underutilise MH services, yet research regarding their experiences and the cultural sensitivity (CS) of services is sparse. The purpose of this study was to explore the experiences of SA women who have used MH services and the cultural sensitivity of the latter.
Design/methodology/approach
Thematic analysis was used for data analysis of semi-structured interviews carried out with 16 SA women.
Findings
Analysis yielded an overarching theme of “degree of understanding” and three main themes: “shared background and understanding” “humanity” and “cultural factors” and their subsequent subthemes. Results demonstrated mixed experiences, illustrating varied levels of CS and the impacts of this upon experiences. Cultural understanding underpins CS: participants’ experiences demonstrated the benefit of significant understanding and the detriment of limited understanding.
Research limitations/implications
All participants were well educated, English-speaking and from psychology, health or research backgrounds. SA culture is nuanced; thus, the demographic of “South Asian” could be too broad. However, because current understanding is limited, this research provides fundamental empirical knowledge.
Practical implications
Clear recommendations were co-produced with participants, highlighting strong impacts for service development and best practice.
Social implications
The research provides valuable insight into SA women’s experiences of MH services and wider understanding of CS. This raises cultural awareness in a field lacking understanding. Findings and recommendations can, therefore, provide foundational knowledge for broader societal issues experienced by people from this demographic and challenge preconceptions.
Originality/value
This research offers unique recommendations for more culturally sensitive practice, co-produced with participants.
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Simon Manyiwa, Constantinos Vasilios Priporas and Xuan Lorna Wang
This study aims to examine the influence of perceived city brand image on emotional attachment to the city. The study also compares the effects of perceived brand image of the…
Abstract
Purpose
This study aims to examine the influence of perceived city brand image on emotional attachment to the city. The study also compares the effects of perceived brand image of the city on the emotional attachment to the city across two groups: local residents and visitors.
Design/methodology/approach
A total of 207 usable questionnaires were collected from 107 residents of the city of Bratislava, Slovakia and 100 visitors to the city. Partial least square structural equation modeling (PLS-SEM) method was used for data analysis.
Findings
This study establishes that perceived city brand image significantly influences emotional attachment to the city. The study concludes that affective city image has a greater impact on emotional attachment to the city among the residents than visitors. By contrast, the influence of cognitive city image on emotional attachment to the city does not vary across the two categories of residents and visitors to the city.
Practical implications
City tourism marketers should focus on improving city brand images to enhance tourists’ emotional attachment to the city to promote repeat visits among visitors.
Originality/value
This study contributes to improving understanding of the impact of perceived city brand image on emotional attachment to the city across the two groups, residents and visitors, using social exchange theory (SET). Furthermore, the findings come from a relatively under-researched Central and Eastern European (CEE) region.
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Massimo Contrafatto, John Ferguson, David Power, Lorna Stevenson and David Collison
The purpose of this paper is to provide a theoretically informed analysis of a struggle for power over the regulation of corporate social responsibility (CSR) and social and…
Abstract
Purpose
The purpose of this paper is to provide a theoretically informed analysis of a struggle for power over the regulation of corporate social responsibility (CSR) and social and environmental accounting and reporting (SEAR) within the European Union.
Design/methodology/approach
The paper combines insights from institutional theory (Lawrence and Buchanan, 2017) with Vaara et al.’s (2006) and Vaara and Tienar’s (2008) discursive strategies approach in order to interrogate the dynamics of the institutional “arena” that emerged in 2001, following the European Commission’s publication of a Green Paper (GP) on CSR policy and reporting. Drawing on multiple sources of data (including newspaper coverage, semi-structured interviews and written submissions by companies and NGOs), the authors analyse the institutional political strategies employed by companies and NGOs – two of the key stakeholder groupings who sought to influence the dynamics and outcome of the European initiative.
Findings
The results show that the 2001 GP was a “triggering event” (Hoffman, 1999) that led to the formation of the institutional arena that centred on whether CSR policy and reporting should be voluntary or mandatory. The findings highlight how two separate, but related forms of power (systemic and episodic power) were exercised much more effectively by companies compared to NGOs. The analysis of the power initiatives and discursive strategies deployed in the arena provides a theoretically informed understanding of the ways in which companies acted in concert to reach their objective of maintaining CSR and SEAR as a voluntary activity.
Originality/value
The theoretical framework outlined in the paper highlights how the analysis of CSR and SEAR regulation can be enriched by examining the deployment of episodic and systemic power by relevant actors.
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The purpose of this paper is to: first, outline the features of the contemporary apprenticeship system, and its performance in terms of the numbers starting and completing…
Abstract
Purpose
The purpose of this paper is to: first, outline the features of the contemporary apprenticeship system, and its performance in terms of the numbers starting and completing programmes; and second, to report the findings of empirical research which sought to identify the characteristics of effective apprenticeship.
Design/methodology/approach
Two contrasting sectors were selected to identify aspects of provision that generate “success”: “engineering”, which has a long tradition of apprenticeships and “business administration”, which has a shorter history of involvement. Four organizations, two from each sector, were selected from those, which had gained the highest grade in the formal inspection of apprenticeship provision undertaken by the Adult Learning Inspectorate. Interviews were carried out with training personnel and investigated issues such as the organisation's rationale(s) for employing apprentices; the costs and benefits associated with the approach; the structure of the training and the pedagogical processes employed; and the links between the programme and career progression.
Findings
The findings in the paper indicate that effective apprenticeships are strongly associated with a sustained organisational commitment to apprenticeship. This stems from an identifiable business case to recruit and train young people and a concern with their personal (long‐term) as well as job‐specific (short‐term) development. This approach is manifested through the development of programmes which ensure that apprentices participate in a wide range of co‐ordinated and progressive work and learning opportunities.
Originality/value
The paper identifies a range of good practice features emerging from the case studies and discusses the prospects for extending this approach to other industries and occupations.
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Suzanne Jane Smith, Jane E. Powell, Neil Summers and Susan Roulstone
The purpose of this paper is to explore perceptions of quality of life (QoL) of people with a dual diagnosis of learning disability and autism to facilitate a better understanding…
Abstract
Purpose
The purpose of this paper is to explore perceptions of quality of life (QoL) of people with a dual diagnosis of learning disability and autism to facilitate a better understanding for clinical practice and service provision.
Design/methodology/approach
Mixed methods were used to gain perceptions of QoL from 20 individuals referred to their local diagnostic service. Individuals completed questionnaires and participated in in-depth interviews which were thematically analysed.
Findings
Subjective wellbeing scores were lower than those found in previous research. Social interaction was raised extensively with participants describing both positive and negative perceptions. The need for tailored social support and the value of individual control over environment were raised.
Research limitations/implications
The study was small in scale and limited to subjects who had been referred for a diagnostic service. The study identified the need for further investigation, particularly in relation to the social relationships domain of QoL, and the impact of stress and anxiety.
Originality/value
This study demonstrated that it is possible to access views from this group and that these views are nuanced. It suggests differences between reported QoL in people with learning disabilities who are and who are not autistic. Service design and individual approaches could be improved by a better understanding of these differences.
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Lorna Warren, Joe Cook, Norma Clarke, Pat Hadfield, Pam Haywood‐Reed, Lilieth Millen, Movania Parkinson, Judy Robinson and Winnie Winfield
Commentators have highlighted the growing political and research interest in user involvement, with particular reference to social policy (Kemshall & Littlechild, 2000). Beresford…
Abstract
Commentators have highlighted the growing political and research interest in user involvement, with particular reference to social policy (Kemshall & Littlechild, 2000). Beresford (2002) has noted the tendency to present it as a ‘good thing’ pointing out, however, that it has both liberatory but also regressive potential. At the same time, Barnes (2001) has illuminated the limitations of ‘mainstream’ theory and practice in user participation in their failure to accommodate emotional experience, storytelling and diverse debates, as well as to develop more creative ways of working.This paper describes elements of the above as part of a critical reflection on the experiences of working with older women from a range of communities in research. The focus is on the practicalities of setting up and carrying out the research, though implications for the process of policy‐making are also briefly highlighted.
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THIS number will appear at the beginning of the Leeds Conference. Although there is no evidence that the attendance will surpass the record attendance registered at the Birmingham…
Abstract
THIS number will appear at the beginning of the Leeds Conference. Although there is no evidence that the attendance will surpass the record attendance registered at the Birmingham Conference, there is every reason to believe that the attendance at Leeds will be very large. The year is one of importance in the history of the city, for it has marked the 300th anniversary of its charter. We hope that some of the festival spirit will survive into the week of the Conference. As a contributor has suggested on another page, we hope that all librarians who attend will do so with the determination to make the Conference one of the friendliest possible character. It has occasionally been pointed out that as the Association grows older it is liable to become more stilted and formal; that institutions and people become standardized and less dynamic. This, if it were true, would be a great pity.
Lorna Montgomery, Janet Anand, Kathryn Mackay, Brian Taylor, Katherine C. Pearson and Colin M. Harper
The purpose of this paper is to explore the similarities and differences of legal responses to older adults who may be at risk of harm or abuse in the UK, Ireland, Australia and…
Abstract
Purpose
The purpose of this paper is to explore the similarities and differences of legal responses to older adults who may be at risk of harm or abuse in the UK, Ireland, Australia and the USA.
Design/methodology/approach
The authors draw upon a review of elder abuse and adult protection undertaken on behalf of the commissioner for older people in Northern Ireland. This paper focusses on the desk top mapping of the different legal approaches and draws upon wider literature to frame the discussion of the relative strengths and weaknesses of the different legal responses.
Findings
Arguments exist both for and against each legal approach. Differences in defining the scope and powers of adult protection legislation in the UK and internationally are highlighted.
Research limitations/implications
This review was undertaken in late 2013; while the authors have updated the mapping to take account of subsequent changes, some statutory guidance is not yet available. While the expertise of a group of experienced professionals in the field of adult safeguarding was utilized, it was not feasible to employ a formal survey or consensus model.
Practical implications
Some countries have already introduced APL and others are considering doing so. The potential advantages and challenges of introducing APL are highlighted.
Social implications
The introduction of legislation may give professionals increased powers to prevent and reduce abuse of adults, but this would also change the dynamic of relationships within families and between families and professionals.
Originality/value
This paper provides an accessible discussion of APL across the UK and internationally which to date has been lacking from the literature.
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When this Bill came before the House of Lords on March 30th for third reading, Lord Silkin and Lord Douglas of Barloch again voiced their opinions that, in the matter of…
Abstract
When this Bill came before the House of Lords on March 30th for third reading, Lord Silkin and Lord Douglas of Barloch again voiced their opinions that, in the matter of labelling, the Bill, even as amended, does not go far enough in the direction of giving the public information which they ought to have when chemicals and other undesirable commodities are added to food. Thus, Lord Douglas said :
We issue a double Souvenir number of The Library World in connection with the Library Association Conference at Birmingham, in which we have pleasure in including a special…
Abstract
We issue a double Souvenir number of The Library World in connection with the Library Association Conference at Birmingham, in which we have pleasure in including a special article, “Libraries in Birmingham,” by Mr. Walter Powell, Chief Librarian of Birmingham Public Libraries. He has endeavoured to combine in it the subject of Special Library collections, and libraries other than the Municipal Libraries in the City. Another article entitled “Some Memories of Birmingham” is by Mr. Richard W. Mould, Chief Librarian and Curator of Southwark Public Libraries and Cuming Museum. We understand that a very full programme has been arranged for the Conference, and we have already published such details as are now available in our July number.