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This paper is the first in a regular series of articles in JFBM that will share “a conversation with” thought leaders who are active in the family business space. The world of family business is, like many other arenas, constantly evolving and as the authors learn more about how and why families “do business” the approaches and tools for working with them also evolve. The purpose of this paper is to stimulate further new research in areas that practically affect family businesses and to “open the door” to practical insights that will excite researchers and provide impetus for new and exciting study. The specific purpose of this paper is to explore “what is strong governance.” There has been much interest in governance lately yet there is a tendency to treat governance in a formulaic way such that, at the moment, the notion that every family business must have a family council or a formal structure in order to be considered “effective” and “successful” predominates. The authors’ panel challenges and discusses this notion drawing on the experience and knowledge as family business advisors, consultants and owners.

The impetus for this particular conversation is a result of a brainstorming conversation that Lorna Collins and Barbara Murray held in February 2014 where they focussed on “how JFBM can encourage and stimulate researchers to engage in aspects of research that makes a difference to the family business in a practical way.” This paper reports a conversation between Barbara Murray (Barbara), Ken McCracken (Ken) and Martin Stepek (Martin), three leading lights in the UK family business advising space, all of whom have been involved in running or advising family businesses for more than three decades, held in August 2015. The conversation was held via telephone and lasted just over 60 minutes. Lorna Collins acted as moderator.

Strong governance is not just about instituting a “family council” or embedding formal governance mechanisms in a family business. Evolutionary adaption by family members usually prevails such that any mechanism is changed and adapted over time to suit and fit the needs of the family business. Many successful family businesses do not have recognized “formal” governance mechanisms but, it is contended, they are still highly successful and effective. Future areas of research in governance are also suggested.

This paper contributes to the family business discourse because the debate it reports challenges the basic assumptions upon which much consulting and advisory practice is conducted. It also challenges the notion of “best practice” and what is “new best practice” and how is it that any “best practice” is determined to be “best.” Furthermore, the panel provides insights in to the “impact of family dynamics on governance” and “the impact of family dynamics on advisors.” The paper content is original in that it provides an authentic and timely narrative between active family business practitioners who are also scholars and owners.

This paper is a conversation piece which highlights the ways in which succession planning in large company might be handled. The discussion focuses on Christopher Oughtred the former Chairman of William Jackson Food Group, one of the largest family businesses in the UK. The paper aims to discuss these issues.

This paper presents a conversation with a panel of leading family business experts and a family business owner. The paper presents latest thoughts on family business research, insights into a real family business succession project and reflections from a former Chairman on the succession process.

Findings highlight possible stages and requirements of a successful transition and succession plan. Also suggestions for areas of further research are presented.

The conversation recorded in this paper represents a rare opportunity to obtain reflections and insights on a succession process and how it was managed in a large family business. The conversation also highlights the kinds of challenges often experienced by family businesses during transition and succession. As a case study this is an exemplar of how succession might be planned.

This paper seeks to discuss the Investors in People (IIP) initiative in relation to SMEs and to consider the value of IIP in helping to inculcate a learning culture within this sector.

A case study investigating the work of a Business Link (BL) in relation to IIP and SMEs highlights the conflicts advisers face in delivering the government agenda and in fulfilling the education and training needs of SMEs. The case identifies the particular challenges that the advisers face in trying to deliver a consultancy service to SMEs which is valuable to them and which also satisfies the government's requirement for commitment to and recognition of attainment of IIP. The research involved in‐depth interviews with IIP advisers at a Business Link which sought to understand the nature of their work, the methods they use and what they saw as the issues and challenges in meeting customer needs. The key issues regarding IIP generally, and in relation to SMEs, are elicited from the literature.

The research confirms previous studies detailing the difficulties in matching IIP requirements with the individual requirements of SMEs. It also highlights the fact that Business Links need to “play the system” in order to reach the government‐set targets. IIP advisers are caught in the undesirable position of trying to deliver a useful consultancy service (which may not lead to IIP recognition) to the firm and the need to achieve specified commitment and recognition rates.

While it is recognised that a single case has its limitations in terms of universal applicability, this example provides an aspect of IIP that has not previously been explored. The views of those charged with implementing government initiatives are rarely sought, although considerable research has been undertaken with the firms themselves.

This paper suggests that a more market‐led approach to education and training within the SME community might bring a more positive reaction to learning opportunities and a more appropriate targeting of government funds.

To describe an exploration in the use of synergistic learning methods in the delivery of an innovative pilot programme designed to teach entrepreneurship capacities. The programme took a tripartite approach involving nascent entrepreneurs, existing entrepreneurs and facilitators using an action research and action learning approach.

Action research methodology is used to provide insights in entrepreneurship andragogy. The programme is delivered in a collaborative, peer‐learning environment using synergistic learning techniques (action learning).

There is evidence from all participants for the usefulness of the learning methods employed; however there are challenges to using these methods in organisation applications.

The implications and challenges of using synergistic learning methods in organisation applications are discussed. Directions for further research into how such a programme could be used in the workplace are also presented.

The paper describes innovative and effective methods to teach entrepreneurship capacities that mirror the “real” world experience of existing and nascent entrepreneurs.

This practitioner paper aims to question basic assumptions about management education and to argue that a new paradigm is needed for UK business schools which embraces an oft neglected, yet economically vital, stakeholder group, namely family businesses. It seeks to pose the question of why we have forgotten to teach about family business management in the management portfolio.

The paper adopts a stakeholder approach, building on nominal stakeholder theory to justify a change to the teaching paradigm in business schools. It builds on discussions in the extant literature about failures of business schools to address modern needs.

The authors find that business schools in the UK need to begin to engage with family businesses through embracing the next generation from families in business. Policy needs to be developed that will support the next generation in a positive way by teaching about the family in business.

The paper aims to stimulate discussion about key stakeholders and prompt review of neglect of this key area of business study in the UK.

This case study aims to describe the work of a Business Link in relation to the promotion and implementation of Investors in People (IIP) with small to medium‐sized enterprises (SMEs). Its purpose is to highlight the views of IIP advisors with regard to working with SMEs and the appropriateness of the award.

The case identifies the particular challenges that the advisors face in trying to deliver a consultancy service to SMEs which is valuable to them and which also satisfies the government's requirement for commitment to and recognition of attainment of IIP. The research involved in‐depth interviews with IIP advisors at a Business Link which sought to understand the nature of their work, the methods they use and what they saw as the issues and challenges in meeting customer needs.

The research confirms previous studies detailing the difficulties in matching IIP requirements with the individual requirements of SMEs. It also highlights the fact that Business Links need to “play the system” in order to reach the government set targets. IIP advisors are caught in the undesirable position of trying to deliver a useful consultancy service (which may not lead to IIP recognition) to the firm and the need to achieve specified commitment and recognition rates.

While it is recognised that a single case has its limitations in terms of universal applicability, this example provides an aspect of IIP which has not previously been explored.

This paper suggests that listening to and consulting with those “at the coalface” could have considerable benefits in both ensuring that assistance for SMEs is appropriate and that funding is targeted appropriately.

The views of those charged with implementing government initiatives are rarely sought, although there has been considerable research undertaken with the firms themselves.

Investors in People (IIP), the government initiative designed to enhance organisation training and development practices, adopted a new standard in 1999, which focuses on the development of a “training culture” within an organisation. Previous studies of IIP have been conducted on firms accredited using the old standard, and most of these have focused on large firms. Few studies have examined the process of implementing IIP through the eyes of people within the firm and from the point of view of all organisation members. Likewise few studies have examined the process by which accreditation for IIP is achieved under the new standard in small firms where various pressures to adopt the standard may result in significant and wide‐ranging effects on existing organisation culture. This paper discusses the differences between the old and the new standard from a cultural perspective and explores the challenges and impact of implementing the new standard in one small printing firm, Checkprint Ltd, through the eyes of those in the firm. The paper considers possible changes required in the way IIP is implemented and evaluates the applicability of methods used by IIP to determine qualification for accreditation. The paper concludes with implications and recommendations concerning the implementation of IIP.

The purpose of this paper is to examine why social entrepreneurs in the USA choose to operate an entirely fair trade business and the factors that affect fair trade social entrepreneurship. Fair trade seeks to benefit producers in developing countries by providing a market for their goods in developed countries. Fair trade enables all parties in the supply chain to make living wages and/or a profit.

Using a qualitative multiple case study approach of social entrepreneurs in 35 US fair trade companies, the authors develop a model and nine propositions to explain the findings.

The authors identify three primary motivational factors (ethical belief, religious faith, and business values), four contributory factors that strengthen fair trade engagement (family member involvement, the trend toward for profit status, industry professionalism, and consumer education), and three negative factors that work to discourage involvement (loss of identity, lack of industry consensus, and the shortage of retailers). The authors conclude by using the findings to consider the future of US fair trade social entrepreneurship.

The authors recognize limitations due to the sample size.

The authors believe that fair trade is worthy of further study and increased awareness.

Increased awareness of fair trade may lead to better consumer buying decisions.

The authors contribute to the development of theory in the study of fair trade, which has rarely been studied in the context of US social entrepreneurs.

The purpose of this paper is to provide a general review of “student engagement” with a focus on the measurement of student engagement in UK higher education. A wide variation in how the construct is measured has made it difficult for institutional researchers to compare findings across studies. This study seeks to understand more about the measurement of student engagement by examining the reliability and validity of three national student surveys: National Survey of Student Engagement, National Student Survey and UK Engagement Survey.

Using a narrative review of literature, each survey method is examined to identify the strands of student engagement they can be applied, to determine to what extent survey results can be benchmarked across institutions, and to explore their potential use in institutional led research. Kahu’s (2013) four perspectives of engagement are adopted as a framework for analysis as they represent student engagement as a fluid, multifaceted and, at times, abstract construct.

Findings support the notion that a single instrument cannot examine all facets of this complex construct and that student surveys currently collect information on limited and discrete perspectives of engagement. The use of these three surveys provides a depth and breadth of information about student engagement; however, institutions need to maintain an open dialogue about the construct to ensure its validity, and how to measure and understand it.

Student engagement as a construct continues to evolve and change. This paper adds to the call for institutional researchers to continue to engage in debate about the validity of the construct. The need to maintain essential knowledge of the construct and its many facets is necessary, as is the need to incorporate such knowledge into ongoing work to provide accurate, actionable data to guide improvement and enhancement research.

This editorial aims to investigate the interface between gendered processes and family business by exploring the extent to which gendered processes are reinforced (or not) in family business operations and dynamics. This approach will complement the agency and resource-based view theoretical bases that dominate family business research (Chrisman et al., 2009) and further contribute to extending gender theories.

Acknowledging that gender is socially constructed, this editorial discusses the interface between gendered processes and family business within entrepreneurship research.

Despite a growing interest in gender and family business, there is limited literature that explores gender theory within family business research. A gender theory approach embracing family business research contributes to a needed theoretical deconstruction of existing perspectives on the operations, sustainability and succession of family businesses in the twenty-first century.

This editorial makes a contribution to extant scholarship by extending gender theories through an exploration of the gendered processes in family business research.