This Chapter provides an overview of the field of digital humanities and examines the arguments that are helping to shape it in a variety of ways. This chapter explores the unique…
Abstract
This Chapter provides an overview of the field of digital humanities and examines the arguments that are helping to shape it in a variety of ways. This chapter explores the unique difference in perspective between the “code” as the basis of understanding the humanities in general and digital humanities more specifically and the focus of pedagogues, who believe that it is indeed the examination and expression of the humanities that help shape the code, thus giving the code meaning. There are also those who focus more on research within the field and are not conversant on how various tools work but instead why they are chosen in the first place. This chapter also explores how the work of students, as user of that which we in the field code, teach and research, impacts the discipline.
Marie Wise, Lisa Spiro, Geneva Henry and Sidney Byrd
Rice University has adopted the DSpace platform for its institutional repository, but has pushed the traditional limits of how that is defined. To accommodate a wider range of…
Abstract
Purpose
Rice University has adopted the DSpace platform for its institutional repository, but has pushed the traditional limits of how that is defined. To accommodate a wider range of scholarship that includes digitized multimedia source materials integrated with educational modules and geospatial resources, the technical infrastructure of DSpace has been enriched. The purpose of this paper is to discuss the developments and decisions required to support this range of scholarship beyond born‐digital scholarly pre‐prints and reports.
Design/methodology/approach
This paper presents the Travelers in the Middle East Archive (TIMEA), a digital archive that makes use of DSpace to preserve and present images and texts, as a case study in using DSpace as both a repository and archive framework. TIMEA integrates two additional systems for presenting digital content, Connexions, which focuses on educational modules, and ArcIMS, which makes available dynamic GIS (Geographic Information Systems) maps.
Findings
Although DSpace was originally intended to be an “institutional repository” for born‐digital materials such as scholarly reports, it can also serve as an archive for digitized items such as XML‐encoded texts and digital images. However, making DSpace work as a digital archive for TIMEA has required customization, including building‐in XML support, working with DSpace's flat metadata structure, implementing a customized, XML‐driven user interface using Manakin, and performing additional programming to integrate functionality for GIS and educational modules.
Practical implications
The practical implications of using DSpace as both institutional repository and digital archive have required a number of modifications, including additional functional software development, reworking the metadata structure, redefining repository policies, format access modifications, and customizing the look and feel of the repository.
Originality/value
The discussion in this paper, of the challenges and decisions inherent in using an institutional repository with a digital archive will assist other institutions working to integrate resources as will the portal structure to facilitate harvesting from multiple relevant repositories and direct users to digital resources independent of their native repositories. Likewise, enhancements to DSpace, such as support for XML document presentation, are contributions to the institutional repository community.
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Cindy Pierard and Anne Schultz
Disasters, including health crises and weather emergencies, are increasingly prevalent. While many people are highly resilient, the traumatic experience of emergencies and…
Abstract
Disasters, including health crises and weather emergencies, are increasingly prevalent. While many people are highly resilient, the traumatic experience of emergencies and disasters can affect individuals and communities, including library staff and library users. Traumatic effects can persist long after the immediate impact of an event and may be magnified by cumulative exposure to traumatic events. Libraries are not immune from emergencies and disasters and also experience many other hazards. With attention to trauma and a focus on resilience, libraries can build strong organizations even during difficult circumstances presented by emergencies and disasters. This chapter shares research-based approaches from the literature along with promising practices shared by contributing libraries.
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The purpose of this paper is to conduct a retrospective bibliometric analysis of documents about digital humanities, an emerging but interdisciplinary movement. It examines the…
Abstract
Purpose
The purpose of this paper is to conduct a retrospective bibliometric analysis of documents about digital humanities, an emerging but interdisciplinary movement. It examines the distribution of research outputs and languages, identifies the active journals and institutions, dissects the network of categories and cited references, and interprets the hot research topics.
Design/methodology/approach
The source data are derived from the Web of Science (WoS) core collection. To reveal the holistic landscape of this field, VOSviewer and CiteSpace as popular visualization tools are employed to process the bibliographic data including author, category, reference, and keyword. Furthermore, the parameter design of the visualization tools follows the general procedures and methods for bibliometric analysis.
Findings
There is an obviously rapid growth in digital humanities research. English is still the leading academic language in this field. The most influential authors all come from or have scientific relationships with Europe and North America, and two leading countries of which are the UK and USA. Digital humanities is the result of a dynamic dialogue between humanistic exploration and digital means. This research field is closely associated with history, literary and cultural heritage, and information and library science.
Research limitations/implications
This analysis relies on the metadata information extracted from the WoS database; however, some valuable literatures in the field of digital humanities may not be retrieved from the database owing to the inherent challenge of topic search. This study is also restricted by the scope of publications, the limitation regarding the source of data is that WoS database may have underrepresented publications in this domain.
Originality/value
The output of this paper could be a valuable reference for researchers and practitioners interesting in the knowledge domain of digital humanities. Moreover, the conclusions of this retrospective analysis can be deemed as the comparable foundation for future study.
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Dae-Hee Kim, Lisa Spiller and Matt Hettche
This study aims to examine current practices of social media marketing among major global brands across five product categories (namely, convenience, shopping, specialty…
Abstract
Purpose
This study aims to examine current practices of social media marketing among major global brands across five product categories (namely, convenience, shopping, specialty, industrial and service). Assessing the frequency, media type and content orientations of corporate Facebook pages, this study aims to isolate the qualitative factors of a brand’s social media message that are most likely to facilitate a consumer response.
Design/methodology/approach
A content analysis of 1,086 social media posts was conducted from the corporate Facebook pages of 92 global brands during a one-month (snapshot) time horizon in July 2013. The data collected from each individual post include its media type (i.e. text, photo or video), its content orientation (i.e. task, interaction and self-oriented) and the number and type of consumer response it generated (i.e. likes, comments and shares).
Findings
Research findings reveal that global brands actively utilize social media, posting on average three messages per week and generally use photos (as a media type) and interaction-focused content (as a content orientation) to secure consumer responses. However, differences in consumer responses exist along various product categories, message media type and message content orientation.
Practical implications
Findings imply that marketers should not only carefully consider the media type they use to message consumers on social media but should also try to consider the individual consumer’s motive for interaction.
Originality/value
This article suggests a new way to study social media content by applying pre-existing communication frameworks from salesmanship literature as a way to define message content orientation.
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Jennifer A. Espinosa, David J. Ortinau, Nina Krey and Lisa Monahan
The purpose of this paper is to study how repeat customers utilize their established overall restaurant brand image (ORBI), overall restaurant loyalty, satisfaction and behavioral…
Abstract
Purpose
The purpose of this paper is to study how repeat customers utilize their established overall restaurant brand image (ORBI), overall restaurant loyalty, satisfaction and behavioral intentions (revisit, recommend) to reengage with a casual-dining restaurant brand.
Design/methodology/approach
The study design consists of a mixed-methods, two-phase research approach that includes both qualitative and quantitative data. First, focus groups and in-depth interviews with adult customers reveal preliminary insights on restaurant dining patterns and familiarity with franchised casual dining restaurants. Second, an online self-administered survey tests the influence of ORBI on repeat customers’ overall restaurant loyalty, satisfaction and behavioral intentions.
Findings
For repeat customers, ORBI positively predicts loyalty and satisfaction. Loyalty and satisfaction mediate the relationship between ORBI and intentions to recommend, while loyalty alone mediates the relationship between ORBI and intentions to revisit a casual dining restaurant.
Practical implications
Managers looking to stimulate recommendation intentions can increase ORBI, loyalty or satisfaction among repeat customers; or choose some combination of these three predictors. To improve revisit intentions, managers should first increase loyalty, followed by ORBI. Importantly, management needs to tailor information given to repeat customers differently than other customers.
Originality/value
This paper provides a first conceptualization of how both loyalty and satisfaction jointly mediate the relationships between ORBI and two behavioral intentions (revisit, recommend). The results show that loyalty plays a significant role in these predictive relationships and is more important than satisfaction for enhancing intentions to revisit a restaurant.
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John E. Thompson, Lisa Courtney and D. Dickson
Neurolinguistic programming (NLP) is a set of techniques designed to make you better at what you do. NLP helps you to understand yourself and others and teaches you how to…
Abstract
Neurolinguistic programming (NLP) is a set of techniques designed to make you better at what you do. NLP helps you to understand yourself and others and teaches you how to communicate effectively with others in order to build better relationships with them. Reports on a longitudinal study of the effect of a two to three day NLP course on managers and staff in the hospitality industry. The evaluation is unique as it is the only known longitudinal research into the effects of NLP. Measurements were taken on four psychometric measures at four time periods. The four constructs measured are all positively linked to performance. Three show increases over the start of course measure. Self‐efficacy does not. The verdict on the efficacy of NLP is unclear. Draws some conclusions on the extension of the research.
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Lisa L. Brady, Marcus Credé, Lukas Sotola and Michael Tynan
Prior research has documented a generally positive relationship between employees’ standing on constructs that are commonly studied by positive psychologists and workplace…
Abstract
Prior research has documented a generally positive relationship between employees’ standing on constructs that are commonly studied by positive psychologists and workplace outcomes, such as job performance and retention. Constructs such as adaptability, empowerment, hope, optimism, and resilience are believed to reflect psychological resources that employees can draw upon when facing adversity and challenges in their work, while also reflecting a general tendency or disposition to experience positive emotions and engage with others in ways that reflect such positive emotions. As such, positive psychology constructs may be particularly important for performance in jobs characterized by high levels of social interaction, stress, and challenge. In order to explore the manner in which different positive psychology constructs are related to sales performance, this chapter presents findings from a meta-analytic investigation into the relationships between sales performance and a variety of positive psychology constructs. Findings based on data from 59 unique samples and 14,334 salespeople indicate that some positive psychology constructs exhibit moderate to even strong relationships with the performance of salespeople, although the strength of these relationships appears to have been substantially inflated by common-source bias. The authors discuss the implications of these findings for selection and training within sales occupations, and advance an agenda for future research.
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Mark Loughhead, Ellie Hodges, Heather McIntyre, Nicholas Gerard Procter, Anne Barbara, Brooke Bickley, Geoff Harris, Lisa Huber and Lee Martinez
This discursive paper presents a lived experience leadership model as developed as part of the Activating Lived Experience Leadership (ALEL) project to increase the recognition…
Abstract
Purpose
This discursive paper presents a lived experience leadership model as developed as part of the Activating Lived Experience Leadership (ALEL) project to increase the recognition and understanding of lived experience leadership in mental health and social sectors. The model of lived experience leadership was formulated through a collaboration between the South Australian Lived Experience Leadership & Advocacy Network and the Mental Health and Suicide Prevention Research and Education Group.
Design/methodology/approach
As one of the outcomes of the ALEL research project, this model incorporates findings from a two-year research project in South Australia using participatory action research methodology and cocreation methodology. Focus groups with lived experience leaders, interviews with sector leaders and a national survey of lived experience leaders provided the basis of qualitative data, which was interpreted via an iterative and shared analysis. This work identified intersecting lived experience values, actions, qualities and skills as characteristics of effective lived experience leadership and was visioned and led by lived experience leaders.
Findings
The resulting model frames lived experience leadership as a social movement for recognition, inclusion and justice and is composed of six leadership actions: centres lived experience; stands up and speaks out; champions justice; nurtures connected and collective spaces; mobilises strategically; and leads change. Leadership is also guided by the values of integrity, authenticity, mutuality and intersectionality, and the key positionings of staying peer and sharing power.
Originality/value
This model is based on innovative primary research, which has been developed to encourage understanding across mental health and social sectors on the work of lived experience leaders in seeking change and the value that they offer for systems transformation. It also offers unique insights to guide reflective learning for the lived experience and consumer movement, workers, clinicians, policymakers and communities.