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Article
Publication date: 7 August 2007

Shirley‐Ann Hazlett, Rodney McAdam and Lisa Murray

The purpose of this paper is to focus on the growing interest of the role of business in society, commonly referred to as CSR. Historically CSR can be traced back to the 1950s…

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Abstract

Purpose

The purpose of this paper is to focus on the growing interest of the role of business in society, commonly referred to as CSR. Historically CSR can be traced back to the 1950s, although in very recent times there has been a virtual explosion of interest in its use and applicability in organisations. However, there are many unresolved issues, most notably in terms of how CSR should or can be implemented and embedded in an organisation. This paper therefore seeks to explore the relationship and potential synergies between quality management and CSR.

Design/methodology/approach

The qualitative exploratory study in this paper represents the first stage of an ongoing research programme, and is based on an in‐depth analysis of quality award submission documentation from six case organisations that have recently been recognised as winners in relation to their quest for business improvement.

Findings

The paper finds that substantial evidence from each of the case organisations demonstrates the breadth and depth of activities in which they are engaging under the broad headings of workplace, environment, social impact, and economic impact. However, whilst there is no doubting the sincerity of the actions, the approaches and activities, a strategic focus on CSR is still very much in its infancy.

Research limitations/implications

In this paper there is a paucity of empirical research examining how existing management tools, techniques and methodologies can be used to further the CSR debate. This paper represents an important first step in redressing this imbalance.

Practical implications

The paper suggests that the quality management and business excellence frameworks can offer a strong foundation from which to develop CSR strategies, behaviours and activities in an organisation.

Originality/value

This paper represents an important first step in understanding how and where CSR “fits” into an organisation and potentially how existing quality methodologies, tools and frameworks can be used to aid the implementation of CSR.

Details

International Journal of Quality & Reliability Management, vol. 24 no. 7
Type: Research Article
ISSN: 0265-671X

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Publication date: 12 August 2017

Murray Webster and Lisa Slattery Walker

To review three theoretical research programs accounting for the spread of status beliefs and their effects on inequality, and to identify similarities and differences in scope…

Abstract

Purpose

To review three theoretical research programs accounting for the spread of status beliefs and their effects on inequality, and to identify similarities and differences in scope and theoretical principles in the three. We describe suggestions for further research that we hope readers may wish to pursue.

Methodology/approach

We summarize recent theory and research, identify areas of overlap and dissimilarity, and show how certain research topics could extend understanding of the processes and make connections among the three programs.

Findings

The three programs were built on ideas first codified more than five decades ago. Those ideas have been the foundation for empirical research and findings from that have been used to develop the theories, improving the range of situations addressed and the precision of predictions. While the programs here address similar issues, each presumes different initial conditions and behavioral outcomes. With some overlap, the programs also address different situations and propose different mechanisms for the spread of status.

Research limitations

Our review of the programs is necessarily incomplete, because work continues on the programs. The analyses and suggestions about important topics to pursue are ours, and others may identify other topics for theoretical and empirical development.

Practical implications

We hope that our interpretations of these programs make them more accessible to interested scholars who will extend the theoretical and empirical bases of the work. The processes described have implications for the status of immigrant groups, the social position of women, and the value attached to collector’s objects. We hope to foster applications of these theories to understand and alleviate some cases of unmerited inequality.

Social implications

The processes involved affect mixed-gender interaction in businesses, hiring biases, anti-immigrant exclusion sentiments, influence and bargaining power of individuals, desirability of certain furniture and clothing styles, ability inferences, and other phenomena. We mention instances where these theories can help to understand processes and to develop interventions to produce desirable outcomes.

Originality/value

No readily accessible summary of these programs and no theoretical comparison of them has yet been developed. Formal theories such as these sometimes seem obscure and we hope to show how they apply to important actual situations. Of course, the interpretations and suggestions in this chapter are our own and the scholars whose work we discuss might interpret the work differently.

Details

Advances in Group Processes
Type: Book
ISBN: 978-1-78743-192-8

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Publication date: 27 October 2021

Kayla D. R. Pierce

Purpose: Because past research has investigated nonverbal behaviors in clusters, it is unclear what status value is ascribed to individual nonverbal behaviors. I test status cues…

Abstract

Purpose: Because past research has investigated nonverbal behaviors in clusters, it is unclear what status value is ascribed to individual nonverbal behaviors. I test status cues theory to investigate whether response latency functions as a status cue. I explore whether it affects behavioral influence or if it only signals assertiveness and does not have status value. I also explore how one's interpretation of response latency impacts behavioral influence.

Methodology: In a two-condition laboratory experiment, I isolate response latency and test its strength independently, and then I measure behavioral influence, participants' response latency, and perceptions of assertiveness. I also conduct interviews to investigate how participants interpret their partner's response latency to understand how people ascribe different meanings to the same nonverbal behavior.

Findings: I find that response latency alone does not affect behavioral influence, in part because how people interpret it varies. However, response latency does significantly impact participants' own response latency and their perceptions of their partner's assertiveness.

Practical Implications: This research demonstrates the intricacies of nonverbal behavior and status. More specifically, this work underscores important conceptual differences between assertiveness and status, and demonstrates how the interpretation of nonverbal behavior can impact behavioral influence.

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Article
Publication date: 28 July 2020

Samuel A. Moore

This article explores the recent turn within academic publishing towards ‘seamless access’, an approach to content provision that ensures users do not have to continually…

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Abstract

Purpose

This article explores the recent turn within academic publishing towards ‘seamless access’, an approach to content provision that ensures users do not have to continually authenticate in order to access journal content.

Design/methodology/approach

Through a critical exploration of Get Full Text Research, a service developed collaboratively by five of the world's largest academic publishers to provide such seamless access to academic research, the article shows how publishers are seeking to control the ways in which readers access publications in order to trace, control and ultimately monetise user interactions on their platforms.

Findings

Theorised as a process of individuation through infrastructure, the article reveals how publishers are attempting an ontological shift to position the individual, quantifiable researcher, rather than the published content, at the centre of the scholarly communication universe.

Originality/value

The implications of the shift towards individuation are revealed as part of a broader trend in scholarly communication infrastructure towards data extraction, mirroring a trend within digital capitalism more generally.

Details

Journal of Documentation, vol. 77 no. 1
Type: Research Article
ISSN: 0022-0418

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Article
Publication date: 1 May 1998

Karin Bruce

Firms today seek sustainable competitive advantage through their ability to provide a dynamic and unique mix of product, pricing, promotion, distribution channel, and technology…

781

Abstract

Firms today seek sustainable competitive advantage through their ability to provide a dynamic and unique mix of product, pricing, promotion, distribution channel, and technology. Hyper‐competitive markets bring pressure for firms to shorten product lifecycles, rapidly identify and penetrate new market segments, dramatically increase operational efficiencies, and disintermediate supply chains and distribution channels.

Details

Strategy & Leadership, vol. 26 no. 5
Type: Research Article
ISSN: 1087-8572

Available. Content available
Article
Publication date: 1 August 2001

Heather Tunender, Lisa Tatum, Ellen Purcell, Peter Murray and Margaret Tapper

183

Abstract

Details

Library Hi Tech News, vol. 18 no. 8
Type: Research Article
ISSN: 0741-9058

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Book part
Publication date: 18 November 2015

Amanda Earley

This paper reconsiders the role of critical theory within the field of consumer culture theory.

Abstract

Purpose

This paper reconsiders the role of critical theory within the field of consumer culture theory.

Methodology/approach

The paper is documentary evidence of a roundtable held at the 10th annual Consumer Culture Theory conference on the subject. The roundtable uses discussion and conceptual methods.

Findings

The author begins with a brief introduction to the use of critical theory in the academy and in CCT more specifically. In the course of the roundtable, it was discovered that the reason we do not talk about critical theory more often may be attributable to its success, rather than failure – indeed, it has inspired so many new academic traditions, that we rarely pause to think of the various critical traditions in one place. Building on this foundation, participants were asked to discuss what critical theory means to them; what theorists they have used; what engagement they have had with critical theory traditions in CCT; and what their vision for critical theory influenced consumer research would be. Participation came from both planned and emergent participants. The final conclusion was the felicitous discovery that critical traditions are alive and well in consumer culture theory, and that there are many pathways to pursue critical consumer research in the future.

Originality/value

The roundtable session and paper are a direct response to the conference theme, which asked conference attendees to reflect on the history of consumer research, and specifically the role of critical theory within it. Moreover, the paper builds upon important debates about the philosophy of science and the role of critical theory within consumer research.

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Book part
Publication date: 12 June 2018

Douglas NeJaime

This chapter uncovers the destabilizing and transformative dimensions of a legal process commonly described as assimilation. Lawyers working on behalf of a marginalized group…

Abstract

This chapter uncovers the destabilizing and transformative dimensions of a legal process commonly described as assimilation. Lawyers working on behalf of a marginalized group often argue that the group merits inclusion in dominant institutions, and they do so by casting the group as like the majority. Scholars have criticized claims of this kind for affirming the status quo and muting significant differences of the excluded group. Yet, this chapter shows how these claims may also disrupt the status quo, transform dominant institutions, and convert distinctive features of the excluded group into more widely shared legal norms. This dynamic is observed in the context of lesbian, gay, bisexual, and transgender (LGBT) rights, and specifically through attention to three phases of LGBT advocacy: (1) claims to parental recognition of unmarried same-sex parents, (2) claims to marriage, and (3) claims regarding the consequences of marriage for same-sex parents. The analysis shows how claims that appeared assimilationist – demanding inclusion in marriage and parenthood by arguing that same-sex couples are similarly situated to their different-sex counterparts – subtly challenged and reshaped legal norms governing parenthood, including marital parenthood. While this chapter focuses on LGBT claims, it uncovers a dynamic that may exist in other settings.

Details

Special Issue: Law and the Imagining of Difference
Type: Book
ISBN: 978-1-78756-030-7

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Book part
Publication date: 4 July 2024

Jaylene Murray and Tarah Wright

This study examines the barriers and drivers to student-led mobilization for sustainability in higher education institutions (HEIs) across Canada. Findings indicate that the most…

Abstract

This study examines the barriers and drivers to student-led mobilization for sustainability in higher education institutions (HEIs) across Canada. Findings indicate that the most common barrier to student mobilization was a lack of political opportunities and social capital. In response, the findings indicate that the primary drivers that student-led sustainability groups used to overcome barriers included: sharing framing perspectives to inspire and motivate action across campuses, using social networks to borrow and leverage social capital from other stakeholders, and impacting campus stakeholder behaviors resulting in the creation of a culture of sustainability. Social movement theories have been applied to the barriers and drivers to student-led action in order to provide a deeper understanding of how students mobilize on campuses. The findings suggest that while students may struggle to elicit policy changes across HEIs due to common barriers, their efforts can successfully shift the campus culture of sustainability. This study addresses an identified need for more literature investigating sustainability activism in higher education more broadly and more specifically fills a gap in our understanding of how student activism may contribute to social change.

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Details

Attaining the 2030 Sustainable Development Goal of Quality Education
Type: Book
ISBN: 978-1-80382-475-8

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