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Article
Publication date: 1 March 1998

Frank McGinnis and Lisa McCarty

Describes the changes which are taking place in the procurement environment and the steps which suppliers need to take in order to adapt. Inventory is increasingly being pushed…

2000

Abstract

Describes the changes which are taking place in the procurement environment and the steps which suppliers need to take in order to adapt. Inventory is increasingly being pushed back up the supply chain and suppliers face higher service expectations, against which they are frequently measured by their customers. The authors predict that rationalisation of the supply base will continue, increasing the importance of large accounts for suppliers. Managing these accounts will require a change in the way sales teams realign their selling approaches to better match customer procurement strategies.

Details

Supply Chain Management: An International Journal, vol. 3 no. 1
Type: Research Article
ISSN: 1359-8546

Keywords

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Book part
Publication date: 8 August 2008

Tiffany S. Lee

As an Indigenous researcher, I have had many experiences with contemplating and negotiating access among Indigenous populations. Having Indigenous heritage does not provide…

Abstract

As an Indigenous researcher, I have had many experiences with contemplating and negotiating access among Indigenous populations. Having Indigenous heritage does not provide automatic access to Indigenous people and communities for research. Instead, my role as both insider and outsider complicates the research process. This chapter first offers an historical framework for research issues of access, privacy, and intrusion among Indigenous communities, and then I discuss how Indigenous researchers are redefining the research process and its benefits for their own communities, including how one university academic department in Native American Studies is teaching issues of and methods for Indigenous research.

Details

Access, a Zone of Comprehension, and Intrusion
Type: Book
ISBN: 978-1-84663-891-6

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Article
Publication date: 16 March 2015

Yang Jiang and Youngtae Kim

The purpose of this study is to elucidate how green value influences potential green hotel customers’ propensity to choose green. Studies on green hotels emphasized environmental…

6515

Abstract

Purpose

The purpose of this study is to elucidate how green value influences potential green hotel customers’ propensity to choose green. Studies on green hotels emphasized environmental and financial benefits that conventional hotels do not provide to society or the companies. However, these benefits may not be the ones that resonate best with its potential customers. Besides, given the characteristics of green products, it is also important to point out how customers perceive green-related costs.

Design/methodology/approach

A pilot test was conducted in three universities and then an anonymous questionnaire was randomly administered to Korean passengers at the Incheon International Airport. Exploratory factor analysis and structural equation modeling were the primary methods of data analysis.

Findings

Four dimensions for perceived green benefits and three dimensions for perceived green costs emerged: functional, emotional, social and epistemic benefits; and monetary, explicit and implicit costs. Environmental concern influenced perceived green benefits positively and perceived green costs negatively, while its relationship with purchase intention was insignificant. Perceived green benefits was not a significant predictor of purchase intention, but perceived green costs was, and it partially mediated the effect of environmental concern on purchase intention. Functional and emotional benefits as well as monetary and explicit costs were significantly associated with purchase intention.

Research limitations/implications

This study has only investigated customer perceived value of a green hotel stay in the pre-purchase stage, and hotel brand level was not taken into consideration. Besides, convenience sampling of Korean respondents only may limit the generalizability of the research findings.

Practical implications

Research findings help to explain the inconsistency between eco-friendly attitude and green purchase intentions. Managers may understand the importance of developing customers’ green awareness and how to market the green value to them.

Originality/value

Few researches have focused on the role of customer perceived value in explaining true behavioral change of green hotel guests. The current study may be the first attempt to incorporate the social exchange theory into the conceptual model, and extend the knowledge of perceived value in this specific green context by not only emphasizing multi-dimensional perceived green benefits and perceived green costs but also incorporating a situational factor of environmental concern.

Details

International Journal of Contemporary Hospitality Management, vol. 27 no. 2
Type: Research Article
ISSN: 0959-6119

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Article
Publication date: 1 May 1998

Brian H. Kleiner

Presents a special issue, enlisting the help of the author’s students and colleagues, focusing on age, sex, colour and disability discrimination in America. Breaks the evidence…

5446

Abstract

Presents a special issue, enlisting the help of the author’s students and colleagues, focusing on age, sex, colour and disability discrimination in America. Breaks the evidence down into manageable chunks, covering: age discrimination in the workplace; discrimination against African‐Americans; sex discrimination in the workplace; same sex sexual harassment; how to investigate and prove disability discrimination; sexual harassment in the military; when the main US job‐discrimination law applies to small companies; how to investigate and prove racial discrimination; developments concerning race discrimination in the workplace; developments concerning the Equal Pay Act; developments concerning discrimination against workers with HIV or AIDS; developments concerning discrimination based on refusal of family care leave; developments concerning discrimination against gay or lesbian employees; developments concerning discrimination based on colour; how to investigate and prove discrimination concerning based on colour; developments concerning the Equal Pay Act; using statistics in employment discrimination cases; race discrimination in the workplace; developments concerning gender discrimination in the workplace; discrimination in Japanese organizations in America; discrimination in the entertainment industry; discrimination in the utility industry; understanding and effectively managing national origin discrimination; how to investigate and prove hiring discrimination based on colour; and, finally, how to investigate sexual harassment in the workplace.

Details

Equal Opportunities International, vol. 17 no. 3/4/5
Type: Research Article
ISSN: 0261-0159

Keywords

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Book part
Publication date: 3 January 2015

Robert Todd Perdue and Christopher McCarty

The nexus where law, social movements, and organizations meet demands further explication. This research adds to our understandings of these dynamics by examining the case of the…

Abstract

The nexus where law, social movements, and organizations meet demands further explication. This research adds to our understandings of these dynamics by examining the case of the central Appalachian anti-strip mining movement. After developing a social network technique to analyze over thirty years of newspapers, we find a period of reduced movement activity following the passage of the Surface Mining Control and Reclamation Act of 1977. Conversely, we observe a reinvigoration of the movement following the passage of the Clean Air Amendments of 1990 and the perverse incentives they created for mountaintop removal mining. Finally, we see that joint participation in lawsuits is a primary tie that binds these groups together.

Details

Studies in Law, Politics, and Society
Type: Book
ISBN: 978-1-78441-568-6

Available. Open Access. Open Access
Article
Publication date: 28 March 2023

Cortney Norris, Scott Taylor and D. Christopher Taylor

This research aimed to fill several gaps in the tipping literature which has overlooked the server's perspective in identifying and understanding variables that influence a tip…

2563

Abstract

Purpose

This research aimed to fill several gaps in the tipping literature which has overlooked the server's perspective in identifying and understanding variables that influence a tip amount and therefore where they concentrate their efforts during the service encounter. Furthermore, the extant literature has theorized how or why certain variables influence the tip amount, but these studies fail to capture insight from server's which would supplement the theory and provide a more in-depth understanding of the mechanisms at play.

Design/methodology/approach

This study adopts a grounded theory approach using semi-structured one-on-one interviews with tipped restaurant employees who were identified and selected using snowball sampling. Content analysis is employed to code and categorize the data.

Findings

The content analysis revealed five categories where servers focus their time and effort to earn tips: service quality, connection, personal factors, expertise and food quality. The server's personality was identified as a variable the tipping literature has largely ignored as a determinant of the tip amount. Server's shift their style of service for groups of eight or more people, and for regular customers, who must dine in the restaurant at least once per week. Lastly, despite the many drawbacks associated with working for tips, servers would not want to replace it with any other method of compensation.

Originality/value

This is the first qualitative study focused on understanding the server's role in the service exchange relationship since McCarty et al. (1990) study. The results provide new insights on the often-studied variables from the tipping literature.

Details

International Hospitality Review, vol. 38 no. 2
Type: Research Article
ISSN: 2516-8142

Keywords

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Book part
Publication date: 2 March 2021

Jonathan S. Coley

Colleges and universities in the United States are common sites of social movement activism, yet we know little about the conditions under which campus-based movements are likely…

Abstract

Colleges and universities in the United States are common sites of social movement activism, yet we know little about the conditions under which campus-based movements are likely to meet with success or failure. In this study, I develop the concept of educational opportunity structures, and I highlight several dimensions of colleges and universities' educational opportunity structures – specifically, schools' statuses as public or private, secular or religious, highly or lowly ranked, and more or less wealthy – that can affect the outcomes of campus-based movements. Analyzing a religious freedom movement at Vanderbilt University, which mobilized from 2010 to 2012 to demand the ability of religious student organizations to discriminate on the basis of sexual orientation and religious belief, I argue that Vanderbilt's status as a private, secular, elite, and wealthy university ensured that conservative Christian activism at that school was highly unlikely to succeed. The findings hold important theoretical implications for the burgeoning literature on student activism.

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Article
Publication date: 1 May 1999

G.G. Chowdhury

The Internet and related information services attract increasing interest from information retrieval researchers. A survey of recent publications show that frequent topics are the…

1824

Abstract

The Internet and related information services attract increasing interest from information retrieval researchers. A survey of recent publications show that frequent topics are the effectiveness of search engines, information validation and quality, user studies, design of user interfaces, data structures and metadata, classification and vocabulary based aids, and indexing and search agents. Current research in these areas is briefly discussed. The changing balance between CD‐ROM sources and traditional online searching is quite important and is noted.

Details

Journal of Documentation, vol. 55 no. 2
Type: Research Article
ISSN: 0022-0418

Keywords

Available. Content available
Book part
Publication date: 6 November 2020

Cheryl K. Crawley

Free Access. Free Access

Abstract

Details

Native American Bilingual Education
Type: Book
ISBN: 978-1-83909-477-4

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Article
Publication date: 5 May 2015

Souha R. Ezzedeen

The purpose of this study was to explore negative and stereotype-threatening depictions of career women in Hollywood films. The study draws on stereotype threat research to…

7150

Abstract

Purpose

The purpose of this study was to explore negative and stereotype-threatening depictions of career women in Hollywood films. The study draws on stereotype threat research to reflect on how such portrayals might undermine women’s career aspirations and contribute to the glass ceiling’s persistence, and proposes an agenda for future research.

Design/methodology/approach

Bridging social role theories with conceptual models of films as social “texts”, the author explored depictions of 165 career women presented by 137 films, focusing on negative and potentially stereotype-threatening personal and professional characteristics and contexts.

Findings

Thematic analyses of film portrayals revealed negative and stereotype-threatening characteristics and contexts of career women, including their mean and conniving personalities, promiscuity, isolation, failures at intimacy and inability to balance work and family.

Research limitations/implications

Limitations include the subjective interpretations of a single author, a broad exploratory focus and no empirical evidence of connections between film portrayals and career attitudes. Researchers are encouraged to deepen analyses of film portrayals and examine linkages with stereotype threat and career behaviours sustaining the glass ceiling.

Practical implications

Given the pervasive reach of the media and the potential for consumers to internalize its messages, the negative depictions documented here could bear an adverse effect on women’s career aspirations, contributing to the glass ceiling’s survival.

Originality/value

Questioning the role of the media, in particular the portrayals of career women in film, provides an additional angle to understand why the glass ceiling endures.

Details

Gender in Management: An International Journal, vol. 30 no. 3
Type: Research Article
ISSN: 1754-2413

Keywords

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