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Article
Publication date: 1 March 2009

Lisa Hayes

Book review by Lisa Hayes. Manlow, Veronica. Designing Clothes: Culture and Organization in the Fashion Industry. New Brunswick, NJ: Transaction Publishers, 2007. ISBN…

1683

Abstract

Book review by Lisa Hayes. Manlow, Veronica. Designing Clothes: Culture and Organization in the Fashion Industry. New Brunswick, NJ: Transaction Publishers, 2007. ISBN 9781412810555

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New England Journal of Entrepreneurship, vol. 12 no. 1
Type: Research Article
ISSN: 1550-333X

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Book part
Publication date: 26 November 2018

Abstract

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Advances in Global Leadership
Type: Book
ISBN: 978-1-78754-297-6

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Book part
Publication date: 26 November 2018

Wendy Rowe, Wanda Krause, Gary Hayes, Lisa Corak, Robert Sean Wilcox, Robert Vargas, Fabricio Varela, Fabricio Cordova, Shina Boparai and Gesow Azam

Recognizing the need to build global-minded citizens, higher education institutions are increasingly trying to find ways to leverage their international programs to develop…

Abstract

Recognizing the need to build global-minded citizens, higher education institutions are increasingly trying to find ways to leverage their international programs to develop students’ intercultural competence. The MA in global leadership at Royal Roads University, Canada, created an international partnership in Ecuador that serves to go beyond the traditional student study abroad or service learning focus and instead focuses on developing competencies of global mindedness and strategic relationships. In this chapter, we present an analysis of how an international student group engaged in building dynamic partnerships within a Global South country to create change for sustainable development initiatives of mutual concern. Through a case example, we describe how these partnerships evolved and adapted in ways that enhanced the learning needs of the students while simultaneously supporting the development of new educational opportunities for Ecuadorians. To illustrate, this chapter delineates the activities that members of the program undertook to connect and develop a mutuality of relationship across diverse stakeholders in Ecuador. The authors analyze this network-building process from the perspective of cultural context, building trust and influence, and responding to social development needs of host communities.

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Book part
Publication date: 31 August 2001

Abstract

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Investing in Health: The Social and Economic Benefits of Health Care Innovation
Type: Book
ISBN: 978-1-84950-070-8

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Article
Publication date: 17 May 2021

David O'Donoghue and Lisa van der Werff

This study set out to investigate the role of self-determination and accountability in the relationship between empowering leadership, motivation and performance.

3576

Abstract

Purpose

This study set out to investigate the role of self-determination and accountability in the relationship between empowering leadership, motivation and performance.

Design/methodology/approach

Data were collected from 172 participants working in an international software development organization. Hypotheses were tested in PROCESS using the Preacher and Hayes (2008) bootstrapping method.

Findings

Results indicate that empowering leadership played a significant role satisfying basic psychological needs. As expected, the satisfaction of needs is related to autonomous motivation. Crucially, perceived accountability was also positively related to autonomous motivation.

Research limitations/implications

The cross-sectional design of this study limits the ability to rule out the possibility of reverse causation.

Practical implications

The results suggest that traditional management practices such as accountability can be successfully utilized in conjunction with self-determination theory without undermining autonomous motivation. This study highlights two key opportunities for human resources (HR) professionals. Specifically, by equipping managers with the skills to display empowering leadership behaviors, and by communicating organizational values and individual job meaning to enhance identified forms of motivation, HR can fully realize the benefits of autonomous employee motivation.

Originality/value

This paper offers valuable insight into how leaders can balance the satisfaction of basic psychological needs with accountability to influence autonomous motivation in employees. The model presented demonstrates the potential of empowering leadership in achieving this balance and highlights the importance of identified motivation as a powerful correlate of work performance.

Details

Personnel Review, vol. 51 no. 4
Type: Research Article
ISSN: 0048-3486

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Article
Publication date: 15 October 2018

Seoki Lee, Kiwon Lee, Yixing (Lisa) Gao, Qu Xiao and Martha Conklin

This study aims to examine how employees’ perceptions of customer-related and employee-related corporate social responsibility (CSR) initiatives influence their job satisfaction…

945

Abstract

Purpose

This study aims to examine how employees’ perceptions of customer-related and employee-related corporate social responsibility (CSR) initiatives influence their job satisfaction. Further, the study investigates whether employees’ organizational commitment mediates this proposed relationship and, more importantly, tests how such mediated relationships change according to the level of employees’ perceptions of their company’s sincerity in investing in CSR activities.

Design/methodology/approach

This study used an online survey to collect data and collected a total of 490 responses for the main analysis. A regression analysis and standard path-analytic approaches described by Hayes (2013) were conducted to test the proposed hypotheses.

Findings

Findings support the main effect of customer- and employee-related CSR on employees’ job satisfaction mediated by employees’ organizational commitment, as well as the moderating effect of the perceived sincerity of customer-related CSR but not employee-related CSR.

Originality/value

The current study focuses on comparing two types of CSR initiatives, i.e. employee- and customer-related, because these two groups are any company’s core stakeholders with the closest relationship to its operations, and they represent the internal and external stakeholders, respectively. Further, the current study investigates the moderating effect of employees’ perceptions of the sincerity of their company’s CSR initiatives on the relationship between the two types of CSR initiatives and employees’ job commitment.

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Journal of Global Responsibility, vol. 9 no. 4
Type: Research Article
ISSN: 2041-2568

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Article
Publication date: 28 July 2021

Nichola Robertson, Yelena Tsarenko, Michael Jay Polonsky and Lisa McQuilken

The purpose of this paper is to empirically examine the factors driving and mitigating the experienced vulnerabilities of women undergoing the transformative service of in-vitro…

462

Abstract

Purpose

The purpose of this paper is to empirically examine the factors driving and mitigating the experienced vulnerabilities of women undergoing the transformative service of in-vitro fertilisation (IVF), and how this influences women’s evaluations and intentions.

Design/methodology/approach

The conceptual framework was tested using quantitative data collected via an online survey of Australian women who have undergone IVF treatment. Hayes’ PROCESS macro was used to analyse the data.

Findings

The results indicate that women’s persistent goal-striving alongside their perceived personal sacrifices influence the association between their need for parenthood and their experienced vulnerability. Institutional factors such as IVF clinic technical and interpersonal quality influence these consumers’ IVF experience evaluations and word-of-mouth (WoM) intentions.

Research limitations/implications

This study’s results are limited to women who are undergoing IVF treatment. Further empirical work is needed to deepen the understanding of the role played by partners and other family members in women’s IVF experiences.

Practical implications

IVF clinics can reduce women’s experienced vulnerability by encouraging women who have a good probability of succeeding to persist in the pursuit of the goal of conceiving a child via IVF. This can be achieved by enabling and empowering them so that they give themselves the best chance during treatment, thus facilitating their control. Managing the expectations of those women with a lower probability of success is also recommended. The importance of the technical and interpersonal quality delivered by IVF clinics in influencing the positive evaluations and behavioural intentions of women experiencing vulnerabilities is further highlighted.

Originality/value

This study contributes to the transformative service research literature by: examining the IVF transformative experience, which has been largely overlooked; focussing on the intersection of transformative services and consumers experiencing vulnerability, which is an emerging research area; and testing a framework quantitatively that intermingles individual and institutional factors as antecedents and consequences of consumers’ experienced vulnerabilities, advancing the existing conceptual and qualitative work.

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Article
Publication date: 3 September 2020

Mason Ameri, Terri Kurtzberg, Lisa Schur and Douglas Kruse

This purpose of this paper is to explore to efficacy of influence tactics at the outset of a job interview. Across three empirical studies, five influence tactics were manipulated…

566

Abstract

Purpose

This purpose of this paper is to explore to efficacy of influence tactics at the outset of a job interview. Across three empirical studies, five influence tactics were manipulated during a simulated job interview to explore first impressions for candidates with or without a visible disability.

Design/methodology/approach

Participants viewed videos of candidates (either in a wheelchair or not) responding to the opening question in a job interview by using one of five influence tactics (i.e. revealing a strong alternative, setting a numerical anchor, demonstrating approachability through imperfections, presenting hard skills that described job-related competencies or presenting soft skills including connecting well with and leading others). Perceptions of trustworthiness, fit for the current job and perceived appropriate salary amount were rated.

Findings

Results show that, in general, tactics that might have beneficial effects when used at later moments, including the use of a strong alternate, anchor or imperfection display, may instead harm first impressions of anyone. When discussing specific skills, hard skills helped in both cases. However, the presentation of soft skills helped only the non-disabled job candidate. Trustworthiness acted as a mediator for most of these relationships in both populations.

Originality/value

Results provide insight into how the use of these tactics very early in an interaction unfolds. Further, parsing the use of influence tactics into their effects on specific populations (such as people with disabilities) allows us to better understand the conditions under which they may help or hurt perceptions of employability.

Details

International Journal of Conflict Management, vol. 32 no. 2
Type: Research Article
ISSN: 1044-4068

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Article
Publication date: 1 January 1986

Library and Information Science Abstracts have successfully completed a pilot project, with SilverPlatter Information Limited, that has resulted in a one‐year file of Lisa for…

24

Abstract

Library and Information Science Abstracts have successfully completed a pilot project, with SilverPlatter Information Limited, that has resulted in a one‐year file of Lisa for 1984 being recorded onto CD‐ROM (Compact Disk — Read Only Memory). Plans are now well under way for providing the complete Lisa database on CD‐ROM commercially by mid‐1986.

Details

The Electronic Library, vol. 4 no. 1
Type: Research Article
ISSN: 0264-0473

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Article
Publication date: 28 November 2019

Céline Blanchard, Amanda Baker, Dominique Perreault, Lisa Mask and Maxime Tremblay

The purpose of this paper is to investigate the relationship between three antecedents, namely, work self-determination, managerial support (i.e. interpersonal motivation style…

1541

Abstract

Purpose

The purpose of this paper is to investigate the relationship between three antecedents, namely, work self-determination, managerial support (i.e. interpersonal motivation style) and person–organization fit (P-O) (i.e. shared values among employees and the overall organization) on employee work satisfaction in a French Canadian health care context. Assessing the relationships between such intrapersonal, interpersonal and macro-level variables will help to better comprehend work satisfaction in health care and shed light on applicable transformations for management.

Design/methodology/approach

The study tested a judicious model grounded in self-determination theory in order to capture and construe the three levels of influence. Participants were recruited from four health centers in the Suroît (Quèbec, Canada) region. Management was provided with the questionnaire and asked to distribute to all employees including nurses and allied health. A serial multiple mediation analysis was used to test the proposed model.

Findings

The findings revealed that nearly 60 percent of the participants from each of the professional groups reported feeling moderately to not at all satisfied with their job (follow-up ANOVA revealed that nurses were the least satisfied). Through closer examination, the findings revealed that 46 percent of the variance in reported job satisfaction was explained by the three focal antecedents from the hypothesized model (work self-determination, managerial support and P-O fit). Therefore the model, in its entirety, represents a comprehensive perspective for influencing employee work satisfaction in particularly demanding health care work contexts.

Originality/value

The study is the first to indicate the prevailing factors necessary to pursue and support employee satisfaction within a health care context among French Canadians.

Details

Journal of Health Organization and Management, vol. 34 no. 1
Type: Research Article
ISSN: 1477-7266

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