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The purpose of this paper is to propose a business model related to NPD for improving performance by testing the relationship between external involvement and operational performance, as well as the mediating role of internal integration.

To test the research hypotheses about the relationships above, survey data were collected from 176 Chinese manufacturing companies. Structural equation modeling was used to examine the hypotheses.

The results indicate that both customer and supplier involvement have significant effects on internal integration. Internal integration has a significant effect on operational performance. In addition, internal integration partially mediates the relationship between customer and supplier involvement and operational performance.

First, the relative effectiveness of external involvement may be contingent on various factors (e.g. involvement timing and innovation strategy). Second, the authors did not identify the different effects of external involvement practices on different dimensions of operational performance. Finally, the hypothesized relationships may be different across different firm sizes, ownership types, industries or regions.

Customer and supplier involvement are both important for improving organizational performance, which provides guidelines for managers to innovate business model in the product development process. Moreover, this study suggests that firms will not be able to capitalize on the capability of their customers or suppliers unless they are able to build high level of internal integration.

This study provides support for both organizational learning theory and information processing theory. This study also contributes to external involvement literature by examining both the direct and indirect effects of external involvement on operational performance.

The purpose of this paper is to explore the effects of intra-organizational resources, including top management support (TMS) and information technology (IT), on inter-organizational capabilities including supply chain integration (SCI, with a focus on supplier integration (SI) and customer integration (CI)) and on business performance via a resource-based view (RBV), socio-technical systems theory and an extended resource-based view (ERBV).

Partial least squares is used to analyze a sample of 176 manufacturers in China.

TMS and IT are two vital enablers of SCI and have different roles in improving SCI. In addition, SI has a significant effect on business performance, and CI has a marginally significant effect.

Based on the RBV/ERBV, this study explores the enablers of SCI and their effects on business performance, ultimately contributing to both SCI theories and practices.

The purpose of this paper is to empirically explore the relationships among supply chain risks (SCRs), supply chain integration (SCI), and company performance in a global context.

This study is based on the High Performance Manufacturing (HPM) project database collected from 317 manufacturing plants in ten countries and three representative industries (machinery, electronics and transportation components), using structural equation modeling (SEM) methods.

Results show that SCRs, especially supply delivery risk (SDR), are negatively related to SCI. There is a contingent relationship between SCI and performance. Different types of SCI play different roles in improving different types of company performance. Supplier, internal, and customer integration are the most important drivers for schedule attainment, competitive performance, and customer satisfaction, respectively.

This study is one of the first empirical studies to explore how SCRs affect SCI. It also expands current SCI research by linking three dimensions of SCI with three dimensions of company performance, using the global database collected from HPM companies in ten countries.

This article represents an empirical examination of green logistics awareness of employees at third-party enterprises in China. The data used for this study was collected using a survey related to green logistics awareness. Participants were employees of Chinese enterprises, including five logistics companies. Although there was a general low level of green logistics awareness, results showed a diverse awareness of the topic contingent upon green logistics knowledge. More specifically, with the exception of those who demonstrated a high degree of green logistics knowledge, green logistics awareness level and other dimensions were low. In addition, educational background demonstrated an influence on green logistics awareness. The findings from this study have real-world implications for the development of state logistics environmental protection policy.

This paper aims to take International SPOrt (ISPO) as a typical case to study how exhibition organizers can reshape their relationship with users through business model innovation to answer the question that how enterprises can help the exhibition industry to upgrade and develop through business model innovation in the internet environment.

Faced with the development of internet technology, the impact of online platforms, the relationship between exhibition organizers and their customers are facing unprecedented challenges. On the basis of the literature review, this study analyzed the innovation of exhibitors’ business model from three modules: value proposition, revenue logic and cost base and how to reshape their interaction with users through innovation. This study systematically analyzed the innovation of the ISPO business model and the process of reshaping its relationship with users and dynamic interaction with a single case study method.

The main conclusions are as follows: the starting point of reshaping the relationship between exhibition organizer and users in the internet era is to re-understand the needs of customers, the key point of reshaping the relationship is to further cultivate the industrial value and the sustainability of the relationship lies in the customer life cycle management.

From the perspective of exhibition organizers filling the gap of case study in the field of the exhibition. In the area of the exhibition, previous studies rarely started from the perspective of exhibition organizers, but, this paper discusses the interaction between exhibition organizers, exhibitors and visitors from this perspective in this study.

Online comments significantly impact consumer choice and product sales. Existing research focuses on the direct effects of online comments on product sales, whereas studies on the spillover effects of online comments are relatively limited, especially for high-involvement products. This study explores the impact of online comments of competing products on focal product sales in high-involvement products.

Data mining techniques are used to collect 72,367 online comments from the Autohome platform, and sentiment analysis algorithms are used to quantify the textual information for subsequent analysis. Specifically, two panel two-way fixed-effects models are constructed to explore the impact of the average valence and quantity of online comments of competing cars on focal car sales, and analyse this impact in terms of heterogeneity across car price levels, while the moderating effect of online comments of competing cars is explored.

The results show that the average quantity of online comments of competing cars has a significant effect on the sales of the focal car in the overall sample, while the average valence of online comments of competing cars does not have a significant spillover effect. Moreover, the spillover effect varies by car price level. For high-priced cars, the average quantity of online comments of competing cars significantly and negatively affects focal car sales, and the average valence of online comments of competing cars significantly and negatively moderates the effect of the valence of focal car online comments on its sales. For lower-priced cars, online comments of competing cars don’t significantly affect focal car sales.

This study not only enriches the theory of online comments and high-involvement product sales, but also provides reference and guidance for exploring spillover effects of online comments for other products.

This paper aims to explore the effect of participant composition and contribution behavior of the different types of participants on the quality of knowledge generation in online communities.

This study samples all the featured articles in Chinese Wikipedia and performs a Cox regression to reveal how participant composition and contribution behavior affect the quality of articles in different contexts.

The results show that an increase in the number of participants increases the possibility of either enhancing or reducing the article quality. In most cases, the greater the proportion of core members (people who frequently participate in editing), the higher the possibility of enhancing the article quality. Occasional participants’ editorial behavior hinders quality promotion, this negative effect weakens when such editorial behavior becomes more frequent.

The findings help to better leverage the role of online communities in practice and to achieve knowledge collaboration in a more efficient manner. For example, an appropriate centralized organizational form should be established in online communities to improve the efficiency of crowd contributions. And it is worth developing mechanism to encourage participants to frequently participate in editing the article.

This study contributes to the research on the organizational forms of online communities by showing the effect of participant composition and behavior in the new form of organizing on knowledge generation. This study also contributes to the research on wisdom of crowds by revealing who in a group of participants, in what context, and by what means influence knowledge generation.