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Article
Publication date: 1 January 2014

Min Zhang, Yueyue Xie, Lili Huang and Zhen He

Due to the rapid development of automotive industry, China has become the world first in car production and consumption. However, under the pressure of environment pollution…

3871

Abstract

Purpose

Due to the rapid development of automotive industry, China has become the world first in car production and consumption. However, under the pressure of environment pollution, traffic congestion and parking restriction in big cities, the car rental service, as an alternative solution for private car, becomes a new trend. The market is disorganized now. This research aims to use SERVQUAL model to further examine which dimension has great contribution to service quality.

Design/methodology/approach

A service quality evaluation scale for the car rental industry in China is designed based on PZB's SERVQUAL model. The reliability and exploratory factor analysis methods are adopted to measure the validity and reliability of the scale from the sampled data. At the same time, the relationship between service quality, customer satisfaction and customer loyalty is discussed with the path analysis method.

Findings

The results show that the contribution of empathy to the total service quality ranks the top. At the same time, empathy has a strong impact on customer satisfaction and customer loyalty.

Practical implications

It is very important to attract customers depending on personalized services or service providing mode, that is, the empathy.

Originality/value

As a new mode in China, the car rental market is disorganized and has low service quality. The evaluation scale is designed including five dimensions. The analysis results provide guidance on how to improve their service quality to managers in car rental industry in China.

Details

International Journal of Quality & Reliability Management, vol. 31 no. 1
Type: Research Article
ISSN: 0265-671X

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Article
Publication date: 14 March 2022

Huaqing Zhang and Shaoqian Luo

Against the backdrop of China’s curriculum reform, this paper explores how a Chinese lesson study (CLS) of English literature instruction in a senior high school promotes the…

356

Abstract

Purpose

Against the backdrop of China’s curriculum reform, this paper explores how a Chinese lesson study (CLS) of English literature instruction in a senior high school promotes the teacher participant’s professional development (PD) in teacher beliefs and emotions, teaching contents, teaching approaches and learner outcomes.

Design/methodology/approach

This study adopted the CLS approach to explore the teacher participant, Lily’s PD. Three rounds of CLS of short fiction instruction were conducted. Triangulated data including interviews, reflection journals, discussion notes and lesson materials were collected for directed qualitative content analysis.

Findings

The results show that through the CLS, Lily has (1) changed her beliefs about the curriculum and literature instruction, and improved her emotion management and become more resilient and motivated; (2) shifted her teaching focus from forms and facts to meanings; (3) adopted a more learner-centred and inquiry-based teaching approach and (4) received satisfactory learner outcomes including increased learner participation and quality output. The follow-up class observations suggest the sustainability of such development.

Originality/value

This study applies and validates a conceptual framework of teachers’ PD, and establishes the value of promoting curriculum reform and facilitating EFL teachers’ PD through CLS and literature instruction.

Details

International Journal for Lesson & Learning Studies, vol. 11 no. 2
Type: Research Article
ISSN: 2046-8253

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Article
Publication date: 27 August 2020

Jenshuo Hsu

This paper explores how the student movement in Taiwan transformed after the abolition of martial law. After democratization, there were three large-scale student protests, in…

330

Abstract

Purpose

This paper explores how the student movement in Taiwan transformed after the abolition of martial law. After democratization, there were three large-scale student protests, in 1990, 2008 and 2014. This paper explores the development through this period of student movement organizations, issues and interrelations between organizations and individuals.

Design/methodology/approach

The study of the process of transformation and development is based on an analysis of newspaper and magazine articles and books about the student movement. To provide an insider's view, magazines, statements and meeting memos written by activists are also included.

Findings

As a legacy of the student movement in the 1980s, the 1990 Wild Lily protest advocated democratization and organized a cross-school alliance. This pattern declined, however, because it proved hard to recruit participants after democratization. Instead, student activists returned to education-related issues, and the scale of student organizations remained small. The 2008 Wild Strawberry protest was carried out by autonomous, self-organized groups, which reflected the emergence of individuals as activists. Afterward, student movement organizations attempted to create multiple networks consisted of various issues and participants. These groups built solidarity by cooperating on education and political issues and became the base for the 2014 Sunflower protest.

Originality/value

This paper explores the rarely described historical context for the student movement between large-scale student protests in Taiwan and provides a more comprehensive understanding of the interrelation of organizations and individuals in contemporary social movements.

Details

Asian Education and Development Studies, vol. 10 no. 4
Type: Research Article
ISSN: 2046-3162

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Book part
Publication date: 10 June 2024

Eun-Jeong Lee, Sang Qin, Arshiya A. Baig, Jeniffer Dongha Lee and Patrick W. Corrigan

The purpose of this study is to investigate Koreans' preferences for FCDM versus SDM and explored the influence of Asian cultural values on decision-making in the context of…

Abstract

The purpose of this study is to investigate Koreans' preferences for FCDM versus SDM and explored the influence of Asian cultural values on decision-making in the context of managing chronic illnesses, such as type 2 diabetes mellitus (T2DM). Shared decision-making (SDM) emphasizes collaboration between providers and service recipients to decide on the best treatment options. However, it may not fully account for the role of families in managing chronic illness, particularly for people from Eastern cultural backgrounds who value active participation from their families in decisions. In response, family-centered decision-making (FCDM) has been proposed as an alternative approach. Using a vignette experiment design, data (n = 316) were collected from Koreans in the US and in Korea who were randomly presented with either SDM or FCDM processes for reaching T2DM treatment decisions. In addition to demographic information, participants reported on three dimensions of their decision-making experience: satisfaction, perceived effectiveness, and perspective-taking. They also rated their Asian cultural values and familiarity with T2DM. Results show better satisfaction, perceived effectiveness, and perspective taking for FCDM compared to SDM when examined in context of treatment types and perceived illness severity. Moderation effects were found for familiarity of illness, with familiarity effects varying by perceived severity. Study findings provided some evidence in favor of FCDM in Asian communities addressing the disabilities and chronic illness of a family member. Although the current study investigated treatment decisions for T2DM during doctor's visits, FCDM has shown potential to be applied in other service settings.

Details

Disability and the Changing Contexts of Family and Personal Relationships
Type: Book
ISBN: 978-1-83753-221-6

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Article
Publication date: 24 February 2020

Qianjin Zong, Lili Fan, Yafen Xie and Jingshi Huang

The purpose of this study is to investigate the relationship of the post-publication peer review (PPPR) polarity of a paper to that paper's citation count.

391

Abstract

Purpose

The purpose of this study is to investigate the relationship of the post-publication peer review (PPPR) polarity of a paper to that paper's citation count.

Design/methodology/approach

Papers with PPPRs from Publons.com as the experimental groups were manually matched 1:2 with the related papers without PPPR as the control group, by the same journal, the same issue (volume), the same access status (gold open access or not) and the same document type. None of the papers in the experimental group or control group received any comments or recommendations from ResearchGate, PubPeer or F1000. The polarity of the PPPRs was coded by using content analysis. A negative binomial regression analysis was conducted to examine the data by controlling the characteristics of papers.

Findings

The four experimental groups and their corresponding control groups were generated as follows: papers with neutral PPPRs, papers with both negative and positive PPPRs, papers with negative PPPRs and papers with positive PPPRs as well as four corresponding control groups (papers without PPPRs). The results are as follows: while holding the other variables (such as page count, number of authors, etc.) constant in the model, papers that received neutral PPPRs, those that received negative PPPRs and those that received both negative and positive PPPRs had no significant differences in citation count when compared to their corresponding control pairs (papers without PPPRs). Papers that received positive PPPRs had significantly greater citation count than their corresponding control pairs (papers without PPPRs) while holding the other variables (such as page count, number of authors, etc.) constant in the model.

Originality/value

Based on a broader range of PPPR sentiments, by controlling many of the confounding factors (including the characteristics of the papers and the effects of the other PPPR platforms), this study analyzed the relationship of various polarities of PPPRs to citation count.

Details

Online Information Review, vol. 44 no. 3
Type: Research Article
ISSN: 1468-4527

Keywords

Available. Open Access. Open Access
Article
Publication date: 26 September 2019

Xiaohui Huang, Qian Lu, Lili Wang, Maosen Cui and Fei Yang

Based on the survey data of 1,152 households in three provinces of Shaanxi, Gansu and Ningxia on the Loess Plateau, this paper aims to empirically analyze the impact of aging and…

1877

Abstract

Purpose

Based on the survey data of 1,152 households in three provinces of Shaanxi, Gansu and Ningxia on the Loess Plateau, this paper aims to empirically analyze the impact of aging and off-farm employment on farmers’ adoption behavior of soil and water conservation technology. This paper analyzes the moderating effect of social network and the mediating effect of technological cognition in this impact relationship.

Design/methodology/approach

Based on the above analysis, the second part of this paper is based on relevant theories and constructs a theoretical model of the relationship of aging, off-farm employment, social network, technology cognition and farmers’ adoption behavior of soil and water conservation technology. The third part introduces research methods, variable selection and descriptive statistics analysis of variables. The fourth part, based on the data of Shaanxi, Gansu and Ningxia provinces in the Loess Plateau in 2016, empirically analyzes the impact of aging, off-farm employment and social network on the farmers’ adoption behavior of soil and water conservation technology. This paper further examines the moderating effect of social network and the mediating effect of technology cognition in this influence relationship. Finally, based on the findings of the empirical study, this paper puts forward countermeasures and suggestions.

Findings

First, aging and off-farm employment have a significant negative impact on farmers’ adoption behavior of soil and water conservation technology, while social network has a significant positive effect. Second, social network has alleviated the effect of aging and off-farm employment on restraining farmers’ adoption behavior of soil and water conservation technology. Third, aging and off-farm employment have restrained farmers’ cognition of soil and water conservation technology. Social network has promoted farmers’ cognition of soil and water conservation technology. Social network plays a moderating role in the impact of aging and off-farm employment on farmers’ cognition of soil and water conservation technology. Technology cognition plays a mediating role in the impact of social network on farmers’ adoption behavior of soil and water conservation technology.

Originality/value

This paper integrates the aging, off-farm employment and social network into the same analytical framework and reveals their impact on farmers’ adoption behavior of soil and water conservation technology and its action mechanism, which enriches the impact of human capital and social network on farmers’ adoption behavior of soil and water conservation technology. Then taking the social network as a moderator variable, the paper verifies its moderating effect on the relationship of aging, off-farm employment and farmers’ adoption behavior of soil and water conservation technology. Farmers’ technology cognition should be included in the analysis framework to examine the impact of aging, off-farm employment and social network on farmers’ cognition of soil and water conservation technology. Taking the technology cognition as a mediator variable, the paper verifies its mediating effect on the relationship of aging, off-farm employment and farmers’ adoption behavior of soil and water conservation technology.

Details

International Journal of Climate Change Strategies and Management, vol. 12 no. 1
Type: Research Article
ISSN: 1756-8692

Keywords

Available. Content available
Article
Publication date: 14 June 2022

Yanping Fang, Lynn Paine and Rongjin Huang

This special issue reveals how lesson study in China continues to serve as a powerful platform to support change in teaching. The papers included in this issue explore how…

1244

Abstract

Purpose

This special issue reveals how lesson study in China continues to serve as a powerful platform to support change in teaching. The papers included in this issue explore how university faculty members and researchers support teachers to cross boundaries resulting from the introduction of key competencies-based (hexin suyang 核心素养) curriculum reform (KCR).

Design/methodology/approach

The theme of continuity and change is examined against the backdrop of Chinese lesson study's (CLS's) consistent supporting role in enabling curriculum reform. These analyses make use of concepts involved in understanding boundary crossing, such as using boundary objects and their roles, to help make sense of the new theories, tools, and resources as well as relationships engendered in responding to the reform's demand. While recognizing the continuity at play in Chinese LS, the authors use the lens of learning at the boundary of research-practice partnerships (RPPs) (Farrell et al., 2022) to contemplate the future of CLS.

Findings

The papers touch on three major themes: (1) the role of university-school partnerships in meeting the new demands of key competencies reform; (2) resourceful tools, strategies and structures to support boundary crossing for teachers; and (3) roles and relationships for mutual learning in university-school partnerships. Together these three themes, considered across the papers in this issue, point to the need to redefine CLS to engender versatility and hybridity and to enlist mutual learning relationships in future university-school partnerships. Such redefinition positions lesson study to both continue and change.

Research limitations/implications

The papers in this issue are expected to promote mutualist learning in future CLS research-practice partnerships. To do so, research needs to move from focusing on change of a single case teacher to clarifying what experts and teachers each learn from the LS and from each other. Attention also needs to focus on the collaborative discourse and ways such discourse is able to promote mutual learning, emotional support in facing change as well as critical and constructive problem solving.

Practical implications

Practically, to better support boundary crossing, this special issue encourages academics and teachers to identify and work around boundary objects and their enabling features to enhance knowledge and identity of both university and teacher participants for more effective research-practice partnerships.

Originality/value

This special issue offers a pioneering set of studies that contributes to an in-depth understanding of how CLS is supporting the current competencies-based reform in China. It also provides concrete future directions for research and practice to enhance university-school partnerships' response to reform.

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Article
Publication date: 16 October 2018

Lili Wan, Bowen Wang, Xiaodong Wang, Wenmei Huang and Ling Weng

The purpose of this study is to develop an output model to extract surface microstructure characteristics of different objects, so as to predict the response of the output voltage…

130

Abstract

Purpose

The purpose of this study is to develop an output model to extract surface microstructure characteristics of different objects, so as to predict the response of the output voltage obtained from tactile texture sensor.

Design/methodology/approach

The model is based on the consideration of the inverse-magnetostrictive effect, the flexure mode, the linear constitutive equations and the strain principle.

Findings

This research predicts and investigates the effect of the texture properties on the tactile texture sensor output characteristics.

Originality/value

The surface texture characteristic is regarded to be important information to evaluate and recognize the object.

Details

Industrial Robot: the international journal of robotics research and application, vol. 46 no. 3
Type: Research Article
ISSN: 0143-991X

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Article
Publication date: 29 November 2021

Dandan Xu, Shuo Yan, Yuhan Zhang, Si Zhang, Yoshiteru Nakamori and Lili Chen

Taking the COVID-19 as the background, this study aims to investigate the direct influencing factors regarding knowledge sharing behavior (KSB) on new media platforms and discuss…

1122

Abstract

Purpose

Taking the COVID-19 as the background, this study aims to investigate the direct influencing factors regarding knowledge sharing behavior (KSB) on new media platforms and discuss how the characteristics of the users could enhance the KSB through moderation effect, and provide empirical evidences.

Design/methodology/approach

Based on the social exchange theory and after the text analysis of the data collected from the Tiktok platform in 2020, this paper uses the quantitative method to evaluate the factors influence KSB on short video social platform during the COVID-19 outbreak.

Findings

KSB on new media platform could be enhanced by richer knowledge content of the video posted and the attribute of the platform users directly. Platform users could affect the trustworthiness of the knowledge shared, thus influence the knowledge sharing. On the early stage of the COVID-19, the richer content of the knowledge released by users could effectively enhance the KSB. On the early stage of the emergency events, the official users could play a significant role on KS. During the mitigation stage of COVID-19, the KSB of the knowledge shared by unofficial users with richer content could be enhanced and the moderation effect is relatively stronger.

Originality/value

The research extends the social exchange theory to a disaster management context. The authors provide an effective reference for future governments to effectively cope with the epidemic and spread public knowledge in an emergency response context. By analyzing the influence of knowledge content and influencer characteristics, it could help the social media platform to improve content management and optimize resource allocation.

Details

Journal of Knowledge Management, vol. 26 no. 9
Type: Research Article
ISSN: 1367-3270

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Article
Publication date: 18 June 2024

Taleb S. T. Taleb, Norashidah Hashim, Shuhymee Ahmad and Lily Julienti Abu Bakar

This study develops and tests a model that explores how human capital impacts micro-business performance through the sequential mediation of new technology adoption and…

181

Abstract

Purpose

This study develops and tests a model that explores how human capital impacts micro-business performance through the sequential mediation of new technology adoption and entrepreneurial bricolage.

Design/methodology/approach

A cross-sectional study was conducted on 508 women entrepreneurs engaged in micro-businesses in Malaysia. This study used partial least squares structural equation modeling to test the hypotheses.

Findings

This study demonstrates the significant impact of human capital on micro-business performance. It establishes a sequential mediation model in which technology adoption and entrepreneurial bricolage mediate the nexus of human capital–micro-business performance.

Research limitations/implications

This study contributes to the theory by innovatively integrating human capital, new technology adoption, entrepreneurial bricolage, and microbusiness performance, drawing on the resource-based view and human capital theory. However, its cross-sectional nature limits causal inference, and focusing solely on women entrepreneurs in Malaysian micro-businesses may constrain novelty. Additionally, the reliance on self-reported data introduces bias, emphasizing the need for future research.

Practical implications

Fostering entrepreneurial bricolage and embracing technology adoption can enhance performance. Business managers can optimize strategies by promoting continuous learning, innovative problem-solving, and technological advancements.

Social implications

This study highlights the potential social and economic impacts of supporting women-owned micro-businesses in Malaysia. Policymakers can promote economic growth, employment, and community well-being by emphasizing innovation, human capital development, and technology adoption in Malaysia’s diverse ethnic contexts.

Originality/value

This study introduces a distinctive serial mediation framework to understand the impact of human capital on micro-business performance. It explores mediation dynamics, extends the knowledge of serial mediation in the human capital-performance relationship of microbusinesses, and contributes to the unexplored roles of technology adoption and entrepreneurial bricolage in Malaysian micro-businesses.

Details

European Journal of Innovation Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1460-1060

Keywords

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