Lili Ding, Zhongchao Zhao and Lei Wang
In order to further understand the research status and prospect, the purpose of this paper is to adopt a novel method in the research field of institutional investor to depict the…
Abstract
Purpose
In order to further understand the research status and prospect, the purpose of this paper is to adopt a novel method in the research field of institutional investor to depict the knowledge structure and the evolution path over the past three decades.
Design/methodology/approach
Based on the 4,194 records retrieved from Web of Science, Citespace combined with VOSviewer are employed to perform visualized analysis.
Findings
The results reveal that the number of published articles of research on institutional investor has an exponential growth. Although the United States is the most significant contributor with more publications compared with other countries, Malaysia and Nigeria show higher centrality in the research network worldwide. Furthermore, “shareholder activism”, “corporate governance”, “global convergence”, “corporate reporting regulation” and “individual investor” are the largest five knowledge clusters. “Media coverage”, “corporate social responsibility” and “stock price crash risk” are the latest three knowledge clusters. Moreover, “governance worldwide”, “institutional character”, “dynamic information environment”, “investment patterns” and “sustainable development” are the potential extended research fields in the future.
Originality/value
This research helps the scholars and participants to capture the knowledge structure of research on institutional investors and to develop a reference to future opportunities.
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Focusing on firm-initiated brand communities, the purpose of this paper is to systematically examine the influence of brand community rejection on consumer evaluations and…
Abstract
Purpose
Focusing on firm-initiated brand communities, the purpose of this paper is to systematically examine the influence of brand community rejection on consumer evaluations and document the underlying mechanism involved.
Design/methodology/approach
Four empirical studies were conducted to test the proposed hypotheses. Using a similar 2 × 2 study design, different subject samples and different product categories, Studies 1-3 investigated whether a brand community rejection strategy impacted strong brands differently than weak brands. Furthermore, Study 3 measured reactance as a moderator to explore the underlying process of the impact of a brand community rejection strategy on brand evaluations for different types of brands (i.e. strong vs weak). Study 4 used a 2 × 2 × 2 between-subjects design to examine whether justification would eliminate the negative impact of brand community rejection on subsequent brand evaluations for a weak brand.
Findings
Across the four studies, the findings consistently suggest that rejection from firm-initiated brand communities harms weak brands but not strong brands. In addition, by incorporating psychological reactance as a moderator of this effect, the authors uncover the process underlying the interaction between brand community rejection and brand strength. Furthermore, the paper examines the reasons that justify rejection to find a solution that eliminates the negative impact of brand community rejection on brand evaluations for weak brands.
Originality/value
To the best of the authors’ knowledge, this research provides the first investigation of the effects of a brand community rejection strategy for different brands. The findings could advance the social exclusion literature and shed new light on brand community research.
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This paper explores how the student movement in Taiwan transformed after the abolition of martial law. After democratization, there were three large-scale student protests, in…
Abstract
Purpose
This paper explores how the student movement in Taiwan transformed after the abolition of martial law. After democratization, there were three large-scale student protests, in 1990, 2008 and 2014. This paper explores the development through this period of student movement organizations, issues and interrelations between organizations and individuals.
Design/methodology/approach
The study of the process of transformation and development is based on an analysis of newspaper and magazine articles and books about the student movement. To provide an insider's view, magazines, statements and meeting memos written by activists are also included.
Findings
As a legacy of the student movement in the 1980s, the 1990 Wild Lily protest advocated democratization and organized a cross-school alliance. This pattern declined, however, because it proved hard to recruit participants after democratization. Instead, student activists returned to education-related issues, and the scale of student organizations remained small. The 2008 Wild Strawberry protest was carried out by autonomous, self-organized groups, which reflected the emergence of individuals as activists. Afterward, student movement organizations attempted to create multiple networks consisted of various issues and participants. These groups built solidarity by cooperating on education and political issues and became the base for the 2014 Sunflower protest.
Originality/value
This paper explores the rarely described historical context for the student movement between large-scale student protests in Taiwan and provides a more comprehensive understanding of the interrelation of organizations and individuals in contemporary social movements.
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The long-term development of a mobile gaming application (app) depends on its continued use by its users. The expectation–confirmation model of IS continuance was used as the…
Abstract
Purpose
The long-term development of a mobile gaming application (app) depends on its continued use by its users. The expectation–confirmation model of IS continuance was used as the basic framework, to which bi-dimensional consumption emotions were added to help better explain satisfaction judgment and continuance intention in the context of mobile gaming app use. The paper aims to discuss this issue.
Design/methodology/approach
The data were analyzed using structural equation models. The effects of positive consumption emotions and negative consumption emotions were examined, respectively, in Models 1 and 2. Competing models (Models 3 and 4) were also examined in order to compare the proposed model.
Findings
Both PE and NE have an effect on the satisfaction of mobile gaming app users and their continued usage intention, a finding that represents an important contribution to the extension of technology continuance theory. Comparison with the IS continuance model shows that the new model can explain significantly more variance in continuance intention.
Practical implications
Mobile gaming firms should pay attention to users’ consumption emotions, especially negative emotions. Some specific emotions involved in mobile gaming app use were identified, which could guide firms’ understanding of users’ emotions.
Originality/value
This study offers insight into the role of consumption emotions in forming continuance intentions toward mobile gaming app use in China, a topic that has not previously been investigated.
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The study aims to examine the indirect relationships via application (app) brand self-relevance emotions and self-relevance that underlie the relationships between perceived value…
Abstract
Purpose
The study aims to examine the indirect relationships via application (app) brand self-relevance emotions and self-relevance that underlie the relationships between perceived value of mobile apps and (brand) love with respect to mobile apps. The study further investigates the moderating role of user–app relationship duration in the formation process of brand love for mobile apps from a dynamic and long-term perspective.
Design/methodology/approach
A multiple moderated-mediation model is developed and empirically tested with a sample of 396 users of popular Chinese mobile educational apps.
Findings
The study reveals that utilitarian value exhibits positive indirect relationships with brand love for mobile apps through increased positive self-relevance emotions. All three types of perceived value of mobile apps (utilitarian, hedonic and social) affect app brand love positively via self-relevance. These three types of perceived value were found to be serially linked to brand love through self-relevance and self-relevance emotions. Furthermore, empirical evidence is found for the moderating effects of user–app relationship duration.
Originality/value
By testing mechanisms simultaneously in an integrative model, this study investigates the reasons for app brand love that attract a user into a lasting relationship with an app and extends knowledge of the app brand love building process in inducing strong and positive brand–self connections. Our study also makes practical contributions by offering insights into delivering the most desired benefits to mobile app users according to different contextual conditions, in order to attract and retain users in a more cost-effective manner.
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Lily Sin Nga Cheung, Dickson K.W. Chiu and Kevin K.W. Ho
This pilot study aims to investigate how parents use electronic resources to encourage children’s reading and learning interests through the 5E instructional model. Moreover, this…
Abstract
Purpose
This pilot study aims to investigate how parents use electronic resources to encourage children’s reading and learning interests through the 5E instructional model. Moreover, this study explores the public’s current electronic reading (e-reading) preferences, parents’ teaching process and the effectiveness of electronic resources in encouraging children to read and learn.
Design/methodology/approach
This study used a quantitative research method with a 5- to 10-min online survey based on the 5E instructional model. A total of 101 respondents participated in the survey.
Findings
Technology has changed the public’s current e-reading preferences. More than 65% of parent respondents preferred to use the electronic reading format for their children’s teaching and learning. Parents generally agreed on the teaching and learning effectiveness of using electronic resources, especially for engaging their children. However, the parents showed no significant gender differences.
Originality/value
This pilot study is a new attempt to use the 5E instructional model to quantitatively analyse the parenting process of using electronic resources to encourage children to read and learn, especially in an Asian context.
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Haixia Li, Yongrong Wang and Zhian Chen
Graduated compression shaping pants (GCSPs) are shapewears sharing the same action mechanisms as medical compression stockings (MCSs), setting four stages of pressure on lower…
Abstract
Purpose
Graduated compression shaping pants (GCSPs) are shapewears sharing the same action mechanisms as medical compression stockings (MCSs), setting four stages of pressure on lower limbs that gradually decreasing from the ankle to the thigh root. They are claimed to be able to not only shaping bodies but also promoting blood circulation in legs. However, there are few studies on whether GCSPs perform the advertised functions and how effective GCSPs could be. The purpose of this paper is to explore and evaluate the pressure distribution and body-shaping effectivity of GCSPs.
Design/methodology/approach
The authors first select two graduated compression shaping pants (GCSPs-A, GCSPs-B) and a pair of professional shaping pants as the Controls. Then objective pressure test and 3D body scanning test are conducted. Finally, the pressure distribution and body-shaping effectivity are demonstrated by ORIGIN and MATLAB, compared with controls.
Findings
GCSPs-A perform significant body-shaping effectivity at the calf, thigh and thigh root, which are less effective than the Controls. The body-shaping effectivity of GCSPs-B is predicted weaker than GCSPs-A at the calf and thigh, while better at the thigh root. Both GCSPs-A and GCSPs-B show gradual pressure, which could be classified into Class I or II of MCSs. Comprehensively, GCSPs-A are superior than GCSPs-B.
Originality/value
In this paper, authors evaluate the pressure distribution and body-shaping effectivity of GCSPs, which could provide guidance for enterprises to further optimize and produce GCSPs, performing better functions that meet consumers' needs better.
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Lili Zheng and Nathalie Montargot
The use of information technology (IT) in the hospitality industry is driven by the need to improve and refine customer service. However, it is unlikely that new IT will be…
Abstract
Purpose
The use of information technology (IT) in the hospitality industry is driven by the need to improve and refine customer service. However, it is unlikely that new IT will be successfully implemented if employees' roles and emotions are overlooked. The purpose of this study is to examine the interplay of negative emotions (anger and fear), coping strategies (venting anger and psychological distancing), perceptions of an IT innovation and intention toward adopting it.
Design/methodology/approach
A research model is developed based on the cognitive appraisal theory of emotion, coping theory and innovation diffusion theory. An online survey was conducted among employees working for hotels that had deployed a new reservation system, and 234 responses were collected.
Findings
The results indicate that employees' negative emotions (anger and fear) have negative and significant effects on their perceptions of adopting a new reservation system through coping strategies (i.e. venting anger and psychological distancing). Furthermore, employees' perceptions of adopting an innovative reservation system have a positive effect on their adoption intention toward the system.
Originality/value
To the best of our knowledge, this is the first research to address the impact of distinct emotions on IT innovation adoption, as well as explaining the relation between affective and cognitive effects. The findings demonstrate the importance of examining negative emotions in IT innovation adoption. In addition, the model developed in this study confirms that an appraisal tendency approach better specifies the conditions under which different emotions are triggered to predict and explain how emotions relate to IT use through adaptation behaviors when compared with a valence-based approach.
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Shishu Ding, Jun Xu, Lei Dai and Hao Hu
This paper aims to solve the facility location problem of mobility industry call centers comprehensively, considering both investment efficiency and long-term development…
Abstract
Purpose
This paper aims to solve the facility location problem of mobility industry call centers comprehensively, considering both investment efficiency and long-term development efficiency.
Design/methodology/approach
In this paper, a two-phase decision-making approach within a multi-criteria decision-making (MCDM) framework has been proposed to help select optimal locations among various alternate locations. Both quantitative and qualitative information is collected and processed based on fuzzy set theory and fuzzy analytic hierarchy process. Then the fuzzy technique for order preference by similarity to an ideal solution method is incorporated in the framework to assess the overall feasibility of all alternates.
Findings
A real case of a mobility giant in China is applied to verify the effectiveness of the proposed framework. Sensitivity analysis also proves the robustness of the framework.
Originality/value
This two-phase MCDM framework allows the mobility industry call center location to be selected considering economic, human resource and sustainability elements comprehensively. The framework proposed in this paper might be applicable to other companies in the mobility industry when deciding optimal locations of call centers.
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This study aims to explore why Chinese consumers pay for digital content products by investigating the experiences of Chinese consumers living in first-tier and second-tier cities…
Abstract
Purpose
This study aims to explore why Chinese consumers pay for digital content products by investigating the experiences of Chinese consumers living in first-tier and second-tier cities regarding paid digital knowledge products.
Design/methodology/approach
A total of 19 in-depth interviews were conducted to collect data, and the phenomenological reduction was adopted to analyze data.
Findings
This study reveals that Chinese consumers use paid digital knowledge products to alleviate stress and anxiety stemming from real-life competition and the fear of falling behind. While consumers acknowledge the limited assistance that paid knowledge products can offer, their acceptance and expectations of paid digital knowledge products remain positive.
Originality/value
Paid digital knowledge represents an innovative phenomenon, with few scholars outside China having studied it. This study contributes a conceptual framework to understand the motivations of Chinese consumers with high purchasing power residing in first-tier and second-tier cities to invest in digital content.