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Case study
Publication date: 15 February 2023

Yim-Yu Wong, Lihua Wang and Gerardo R. Ungson

This case is based on an in-depth interview with Sean Ansett on March 6, 2020 in San Francisco. For a good reference book on the interview method in social science, please see…

Abstract

Research methodology

This case is based on an in-depth interview with Sean Ansett on March 6, 2020 in San Francisco. For a good reference book on the interview method in social science, please see Seidman (2019). Ansett is an alumnus of the Lam Family College of Business at San Francisco State University. A follow-up interview was conducted on December 13, 2021, via Zoom. The case situations are factual, but the names of the luxury brand, the factory and the Tunisian social auditing firm were disguised. Selected video clips of the interviews are available upon request.

Case overview/synopsis

In 2010, Sean Ansett, a social auditor with more than 25 years of experience in promoting workers’ rights in the global supply chain, faced a momentous decision. He was hired by a luxury brand company to conduct a social audit of a Tunisian leather goods factory. During his visit to the factory, he observed the troubling signs of child labor and alarming health and safety concerns in the work environment. Should he report the factory’s situation to the local authority? What should he advise his client, the luxury brand company, to do? Ansett realized that this was not a cut-and-dried decision as reporting to the local authority may affect workers adversely if the factory was closed. This case highlights the ethical dilemmas of human rights in the global supply chain. It also raises critical questions for multinational firms regarding what constitutes an ethical brand and how to ensure effective code of conduct implementation.

Complexity academic level

This case can be used in undergraduate or graduate business courses or curated sessions and seminars related to corporate social responsibility, ethics and social auditing in supply chain management.

Details

The CASE Journal, vol. 19 no. 3
Type: Case Study
ISSN: 1544-9106

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Article
Publication date: 16 October 2009

Lihua Yu, Yuanli Xu and Qing Shi

The purpose of this paper is to establish the framework of pansystems variation theory (PVT) and discuss its principles, models, methods, and related applications to computer…

354

Abstract

Purpose

The purpose of this paper is to establish the framework of pansystems variation theory (PVT) and discuss its principles, models, methods, and related applications to computer science.

Design/methodology/approach

The PVT has been established based on the traditional variation theory from the viewpoint of pansystems theory. The theoretical foundation of PVT is pansystems variational principle. It is an interpretation or a specialized expression of relative objective regularity in the variation of things. The application layer of PVT is pansystems variational operations research (PVOR).

Findings

The applications of PVT for computer science can be summarized as actualizations of PVOR: V−d(xy)=*0*/PRR′P′/0**.

Originality/value

Some new ideas of PVT can illuminate the researches of computer science.

Details

Kybernetes, vol. 38 no. 10
Type: Research Article
ISSN: 0368-492X

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Article
Publication date: 4 May 2020

Liang Ruixin, Joanne Yip, Winnie Yu, Lihua Chen and Newman Lau

The breasts are mainly fatty and connective tissues with no muscles that directly support them, so wearing sports bras is one of the most effective means of alleviating the…

569

Abstract

Purpose

The breasts are mainly fatty and connective tissues with no muscles that directly support them, so wearing sports bras is one of the most effective means of alleviating the discomfort of breast movement and potential injury during vigorous physical exercise. However, the design and development processes of traditional sports bras are time-consuming and costly. Hence, a novel method of simulating the static contact pressure between a sports bra and women’s body based on the finite element (FE) and artificial neural network (ANN) models is developed in this study to contribute to the design considerations of sports bras.

Design/methodology/approach

Three-dimensional FE models of a female subject and sports bras with different fabric properties are developed to determine the amount of contact pressure exerted onto the body. The FE results are then verified by measuring the amount of pressure exerted by the sports bra on the skin with pressure sensors. The Taguchi technique is used to effectively reduce the number of trials from 625 to only 25 cases. These 25 results obtained through FE modelling are then used to provide the training set for the ANNs. Finally, a comparison between the FE and ANN results is carried out.

Findings

A novel model of the static contact pressure between a sports bra and human subject based on the FE and ANN methods is presented in this paper. The root mean square error values show that there is only a small difference between the FE and ANN results.

Originality/value

The ANN function established in this study can be used to predict the mechanical behaviours of breasts and has a fundamental impact on the computer-aided design of functional garments in general.

Details

International Journal of Clothing Science and Technology, vol. 32 no. 6
Type: Research Article
ISSN: 0955-6222

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Article
Publication date: 2 August 2024

Yu Jia, Shuang Gao, Lihua Gao, Jie Gao and Tao Wang

The motivation of value co-creation among the multi-actor in sharing economy was an important topic in interactive marketing communication research. This study investigated how…

168

Abstract

Purpose

The motivation of value co-creation among the multi-actor in sharing economy was an important topic in interactive marketing communication research. This study investigated how customer gratitude expression leads to value co-creation of PSPs in the sharing economy, and also investigates the moderating effect of platform benevolent climate.

Design/methodology/approach

A three-wave field survey (Study 1) and two experiments (Studies 2 and 3) were given to respondents with sharing economy practitioners.

Findings

First, customer gratitude expression positively influenced PSP's perceived meaningful work, which in turn enhanced their value co-creation intention. Second, PSP's perceived platform benevolent climate moderated the relationship between customer gratitude expression and PSP's perceived meaningful work.

Originality/value

Prior research discussed PSPs' value co-creation intention mainly from the perspective of platforms and PSPs, but few considered customer-PSP interaction perspective. This study revealed how customer gratitude expression influences PSP's value co-creation intention in highly interactive digital business context, examined the boundary condition of gratitude expression, and extended the application scenarios of social information processing theory.

Details

Journal of Research in Interactive Marketing, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2040-7122

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Article
Publication date: 1 December 2017

Teng Shao, Hong Jin and Lihua Zhao

According to the survey and measurement on rural housing in the Northeast severe cold regions of China, this paper analyzed the existing situation and problems of current rural…

38

Abstract

According to the survey and measurement on rural housing in the Northeast severe cold regions of China, this paper analyzed the existing situation and problems of current rural housing in terms of integral development, functional layout, envelop structure, interior thermal environment, heating system and energy utilization etc.. Based on the climatic features of severe cold regions, as well as rural financial and technical conditions, living and production mode, residential construction characteristics and existing resource status etc., the feasible approaches of achieving building energy saving has been proposed, thus acting as a guidance for new rural housing design in severe cold regions.

Details

Open House International, vol. 42 no. 4
Type: Research Article
ISSN: 0168-2601

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Article
Publication date: 11 September 2017

Jinnan Wu, Lin Liu and Lihua Huang

Although perceived risk and usefulness have been identified as two major factors that influence consumer acceptance of an innovative mobile payment (m-payment), relatively few…

5568

Abstract

Purpose

Although perceived risk and usefulness have been identified as two major factors that influence consumer acceptance of an innovative mobile payment (m-payment), relatively few researchers have explored the impact of affective factors on perceived risk and usefulness, and the relationship between perceived risk and usefulness. Also, it is unclear whether there is a difference in the acceptance intention among users across different diffusion stages of this innovation. The purpose of this paper is to investigate the role of positive emotion in consumer acceptance of WeChat payment across time.

Design/methodology/approach

This study proposed and validated a framework integrating the consumer response system model and the affect heuristic. A total of 484 valid responses were collected through two online surveys at two diffusion stages of WeChat payment technology. The structural equation modeling and multigroup analysis were used to test the hypotheses.

Findings

The results show that users’ acceptance intention is relatively related to perceived risk, perceived usefulness, and positive emotion. Positive emotion has a strong negative impact on perceived risk and a positive impact on perceived usefulness. Also, perceived usefulness strongly decreases users’ perception of risk. Multigroup analyses find that both positive emotion and perceived risk have significant positive and negative impacts on acceptance intention at the stage of market introduction rather than market growth. Rather, the influence of positive usefulness on acceptance intention is significantly higher at the stage of market growth than at market introduction.

Originality/value

This study indicates that exploring the role of positive emotion and the moderating effect of diffusion stages in m-payment acceptance provides a more comprehensive understanding of how to achieve a greater acceptance rate of an innovative m-payment.

Details

Industrial Management & Data Systems, vol. 117 no. 8
Type: Research Article
ISSN: 0263-5577

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Article
Publication date: 22 December 2020

Lin Xiao, Ting Pan, Jian Mou and Lihua Huang

The purpose of this paper is to build a comprehensive structural model to demonstrate the interrelationships of factors influencing social networking service (SNS) fatigue and to…

1053

Abstract

Purpose

The purpose of this paper is to build a comprehensive structural model to demonstrate the interrelationships of factors influencing social networking service (SNS) fatigue and to identify the varying degrees of influence.

Design/methodology/approach

A total of 14 factors influencing SNS fatigue are identified through an extensive literature review. Interpretive structural modeling (ISM) and Matrice d'Impacts Croisés Multiplication Appliqué à un Classement (MICMAC) analysis are employed to build a hierarchical model and classify these factors into four clusters.

Findings

The results revealed that ubiquitous connectivity and immediacy of feedback are key factors contributing to SNS fatigue through their strong influence on other factors. Privacy concern, impression management concern and work–life conflict lead directly to SNS fatigue. In contrast, system feature overload and system pace of change are relatively insignificant in generating SNS fatigue.

Originality/value

This study represents an initial step toward comprehensively understanding the interrelationships among the factors leading to SNS fatigue and reveals how determinants of SNS fatigue are hierarchically organized, thus extending existing research on SNS fatigue. It also provides logical consistency in the ISM-based model for SNS fatigue by grouping identified factors into dependent and independent categories. Moreover, it extends the applicability of the integration of the ISM and MICMAC approaches to the phenomenon of SNS fatigue.

Details

Information Technology & People, vol. 35 no. 1
Type: Research Article
ISSN: 0959-3845

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Article
Publication date: 19 September 2020

Xin Chen, Yuanqiong He, Lihua Wang and Jie Xiong

The purpose of this paper is to examine how customer socialization strategies can help social enterprises (SEs) to establish different types of organizational legitimacy and how…

756

Abstract

Purpose

The purpose of this paper is to examine how customer socialization strategies can help social enterprises (SEs) to establish different types of organizational legitimacy and how different types of organizational legitimacy in turn can encourage customers' positive in-role behavior (such as repurchasing) and extra-role citizenship behavior (such as referral, feedback and forgiveness of quality problems).

Design/methodology/approach

A survey of 381 customers in Chinese SEs is used to examine the research questions. The paper uses structural equation modeling and bootstrap method to analyze the hypothesized relationships among customer socialization strategies, organizational legitimacy and customers' in-role and extra-role behaviors.

Findings

This study finds that various customer socialization strategies can differentially enhance different types of organizational legitimacy of a SE, which in turn positively affects customers' in-role repeated purchase behavior and extra-role citizenship behavior. The study also finds that three types of organizational legitimacy are highly accumulative; gaining relational and market legitimacy might be a precondition for obtaining social legitimacy for SEs.

Originality/value

This study is one of the first to empirically investigate the important role of customer socialization strategies in the acquisition of different types of organizational legitimacy in the context of SEs. It also shows how different types of organizational legitimacy, in turn, can positively affect customers' in-role and extra-role behaviors. In addition, this is one of the first empirical studies to investigate the accumulative nature of three types of organizational legitimacy in SEs: relational legitimacy, market legitimacy and social legitimacy.

Details

Management Decision, vol. 59 no. 11
Type: Research Article
ISSN: 0025-1747

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Article
Publication date: 31 May 2013

Jing Guo, Qinling Huang, Zhaoqian Gu, Xiaowei Yu, Xie Gao and Lihua Tang

This paper aims to analyze the effectiveness of the subject librarian literacy training and put forward suggestions for the improvement of the subject librarian literacy training…

693

Abstract

Purpose

This paper aims to analyze the effectiveness of the subject librarian literacy training and put forward suggestions for the improvement of the subject librarian literacy training based on the satisfaction degree survey for the CALIS III Subject Librarian Literacy Training.

Design/methodology/approach

On the basis of the satisfaction degree survey for the CALIS III Subject Librarian Literacy Training, this paper elaborates on the design of the survey, analyzes effectiveness of the training according to the survey results, and further advances suggestions for the enhancement of the subject librarian literacy training.

Findings

As an essential part of the library user service, subject services are highly demanding of subject librarians' literacy and capabilities. The subject librarians should thus own great abilities to be qualified for the innovative subject service work. Although the CALIS III Librarian Literacy Training and Qualification Certification Program, a vital executive program, has made great achievements, the training still needs to be further improved concerning the schedules, teaching atmosphere, training forms, training content, etc., to enhance the subject librarians' ability, raise the service standards and promote the fast and sound development of librarianship in China.

Originality/value

This paper offers detailed information on how to design a satisfaction degree survey for the subject librarian literacy training, analyzes the effectiveness of the librarian literacy training, and finally makes suggestions for the enhancement of the subject librarian literacy training.

Details

Library Management, vol. 34 no. 4/5
Type: Research Article
ISSN: 0143-5124

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Article
Publication date: 5 September 2024

Lihua Guo, Yue Ding and Daming Li

This paper aims to investigate the impact of China’s Green Credit Guidelines (GCG) policy on the environmental, social and governance (ESG) scores of restricted enterprises and…

148

Abstract

Purpose

This paper aims to investigate the impact of China’s Green Credit Guidelines (GCG) policy on the environmental, social and governance (ESG) scores of restricted enterprises and examine firm’s speculative behavior in response to the policy.

Design/methodology/approach

This paper views the GCG policy proposed in 2012 as a quasinatural experiment and uses difference-in-differences (DID) model to evaluate its influence on the ESG scores of Chinese nonfinancial A-share listed enterprises from 2007 to 2019. Robustness tests include the propensity score matching (PSM)–DID method and permutation tests.

Findings

The GCG policy significantly increases the ESG scores of restricted enterprises, particularly enhancing environmental (E) performance. However, it only improves the social (S) and governance (G) performance of firms heavily reliant on bank credit, indicating speculative behavior by enterprises. Increased Government attention, a higher proportion of female executives and more developed local green finance reduce speculative behavior, while executives with financial backgrounds promote it.

Practical implications

Governments should mandate standardized ESG reporting and monitor restricted enterprises, banks should monitor speculative behavior and firms should integrate ESG into their long-term strategies to support sustainable development.

Social implications

The results provide evidence of the effectiveness of implementing the GCG policy in China and offer guidance for better promoting green credit policy in developing countries, contributing to the transition toward a more sustainable future.

Originality/value

To the best of the authors’ knowledge, this paper is the first to explore if the GCG policy’s asymmetric effects on ESG components are due to enterprise speculative behavior and examines the factors influencing this behavior, providing insights for regulators to better implement the GCG policy to promote sustainable development.

Details

Sustainability Accounting, Management and Policy Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2040-8021

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